BILT Reviews & Product Details

BILT is a customer experience platform that provides official 3D interactive instructions with voice, text, and animated guidance for thousands of products from hundreds of brands. BILT's expert instruction designers work with manufacturers to create an empowering set-up or training experience. BILT's 3D interactive instructions are available on the free mobile BILT app. At the end of every instruction set, users are invited to leave a rating and review. This user feedback helps BILT instruction designers identify unclear steps to continuously improve the instructions over time. The award-winning BILT app revolutionizes assembly, installation, set-up, maintenance, training, and repair with 3D interactive Intelligent Instructions® that are guided by voice, text, and animated images. The BILT app shows how many people, how much time, and how many steps are required for assembly, installation, maintenance, troubleshooting, or repair for thousands of product instructions. Each product overview shows how many people, how much time, and how many steps the project entails. Users see the tools required and parts included. The instructions gently direct users step by step through the task. Tap the touchscreen for details about a part. Zoom in and out for optimal understanding. Rotate images 360 degrees for just the right perspective. Easily register the product, upload a receipt, and track the warranty. Instructions are never obsolete and can be updated in near real time. BILT is free to users, both DIYers and professionals. Premium brands and manufacturers provide the BILT experience for their products because it increases customer satisfaction, reduces frustration, and assists customer support in efficiently managing calls. Better instructions lead to happier customers. Happy customers are more likely to purchase again, tell their friends, and leave better reviews. Additionally, the 3D interactive instructions on the BILT app reduce product returns and customer support costs. Best of all for consumers, the reviews gathered in BILT shed valuable insight into the instructions process. Together with BILT instruction designers, brands work to improve their instructions and product design over time by learning from user reviews gathered in the BILT app. Brands showcase BILT on their websites and retail partner sites to reassure customers the set-up experience will be simple and supported. Users need a touchscreen in order to interact with the BILT app. Mobile apps provide the highest level of convenience. Users can take instructions with them wherever they work — it's power in your pocket. Currently BILT is available for most Android and Apple devices. BILT helps reduce printed waste, particularly for brands that eliminate paper manuals. For example, Chamberlain® announced they will save 92.4 tons of paper (an estimated 2,217 trees) per year by digitizing their instruction manuals with BILT. BILT guides users in three ways — with voice, text, and interactive 3D animation. Our in-house instruction design experts analyze and simplify each step in the instructions for maximum clarity. Users can advance or repeat each step at their own pace. No matter an individual's learning preferences, BILT has it covered. BILT has proven to increase accuracy, safety, and efficiency for any step-by-step process. BILT works with major retailers, consumer packaged goods companies, and professional, industrial, and commercial industries to create instructions for assembly, install, maintenance, repair, training, and store operations (to name a few). Pricing is applicable to single items or procedures, category rollouts with bulk commits, and more. Please contact us to discuss your unique situation. BILT has worked on multiple Small Business Innovation Research (SBIR) contracts. Please reach out to our Federal team at [email protected] for details. BILT is currently available on Android and iOS, and a Microsoft version is in development.