# Best Technology Research Services - Page 2

## How Many Technology Research Services Products Does G2 Track?

**Total Products under this Category:** 60

### Category Stats (Aug 2026)

- **Average Rating:** 4.3/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Gartner (+0.15%) - Among all products in this category, Gartner recorded the largest rating increase compared to last month

_Last updated: August 14, 2026_

## How Does G2 Rank Technology Research Services Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 6,000+ Authentic Reviews
- 60+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Technology Research Services
 ![G2 Grid® for Technology Research Services plotting products by satisfaction and market presence](https://www.g2.com/categories/technology-research-services/grids.png?focus%5B%5D=1679&focus%5B%5D=1680&focus%5B%5D=1872&focus%5B%5D=100738&focus%5B%5D=1681&focus%5B%5D=133581&focus%5B%5D=149012&focus%5B%5D=5244)

Highlighted products: G2 Marketing Solutions, Gartner, IDC, Peer Insights, Forrester, Olive, SparkToro, and Experts Exchange.

Underlying data: [Grid® JSON](https://www.g2.com/categories/technology-research-services/grids.json?focus%5B%5D=g2&focus%5B%5D=gartner&focus%5B%5D=idc&focus%5B%5D=peer-insights&focus%5B%5D=forrester&focus%5B%5D=olive-technologies-olive&focus%5B%5D=sparktoro&focus%5B%5D=experts-exchange)

### [Batimatech](https://www.g2.com/products/batimatech/reviews)

Batimatech is a non-profit organization (NPO) acting as a catalyst for the construction, technology and sustainability community whose mission is to foster innovation, collaboration, agility and integration of the best digital solutions in our business ecosystem and institutions.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Batimatech?

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Batimatech?

- **Seller:** [Francis Bissonnette](https://www.g2.com/sellers/francis-bissonnette)
- **Year Founded:** 2018
- **HQ Location:** Montréal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1915babd8e989525c45642109bd6bdcfa1bcb4c333fd0a7fe21c107980cbc7c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbatimatech%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium, 100% Small

#### What Are Recent G2 Reviews of Batimatech?

**["Construction official repository for the European continent"](https://www.g2.com/survey_responses/batimatech-review-10197317)**

**Rating:** 4.5/5.0 stars

_— Rosalind N._

[Read full review](https://www.g2.com/survey_responses/batimatech-review-10197317)

**["New technologies and best practices"](https://www.g2.com/survey_responses/batimatech-review-10174179)**

**Rating:** 4.5/5.0 stars

_— Chemkhi S._

[Read full review](https://www.g2.com/survey_responses/batimatech-review-10174179)

### [MSOFT](https://www.g2.com/products/msoft/reviews)

Since 2014, MSOFT has created high-load, complex, and distributed systems for enterprise clients. We engage industry leaders in digital transformation, designing online platforms and products, automating processes, and developing smart strategies in a digital environment. As engineers, we assemble powerful project teams by optimizing our available resources and implementing innovative approaches. This nimble organizational structure allows us to work quickly, efficiently, and intelligently to create new profitable products for corporate clients. Our incredible team brings deep experience in the retail, gaming, energy, banking and fintech, and media and telecom industries to the table. Best yet, the products we create are used by millions of users every day.

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate MSOFT?

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind MSOFT?

- **Seller:** [Mediasoft Mobile UAS](https://www.g2.com/sellers/mediasoft-mobile-uas)
- **Year Founded:** 2014
- **HQ Location:** Bellevue, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f198c39259c1921089d121245691a43b2986a74f92aaeb23db7b00f8ba419db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmsoftpartner&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Are Recent G2 Reviews of MSOFT?

**["MSOFT - Software development"](https://www.g2.com/survey_responses/msoft-review-8205692)**

**Rating:** 5.0/5.0 stars

_— Jignesh R._

[Read full review](https://www.g2.com/survey_responses/msoft-review-8205692)

### [NitDit](https://www.g2.com/products/nitdit/reviews)

NitDit.com is a software review platform. You can find reviews of top SaaS businesses written by experts on this platform. In-depth review of products with pros & cons, company details, how it can help your business, and more.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate NitDit?

- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind NitDit?

- **Seller:** [Dhiraj](https://www.g2.com/sellers/dhiraj)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a1c5879e4510b90de598046a0920dde006b7cb1fa7423522f1806a84a30ef01&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnitdit%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About NitDit?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **wide range of comparisons** in NitDit, simplifying the process of selecting the right software tools.
- Users find NitDit to be a **great resource for software recommendations** , simplifying the process of choosing the right tools.
- Users love the **wide range of collections** on NitDit, making it easy to explore and choose tools effectively.

#### What Are Recent G2 Reviews of NitDit?

**["My go-to place for software and resources reccomendations"](https://www.g2.com/survey_responses/nitdit-review-6912440)**

**Rating:** 5.0/5.0 stars

_— Harshit B._

[Read full review](https://www.g2.com/survey_responses/nitdit-review-6912440)

### [Nucleus Research](https://www.g2.com/products/nucleus-research/reviews)

Nucleus Research is the only provider of case-based technology research. We deliver the insight, benchmarks, and facts that allow our clients to make the right technology decisions, every day. Our research approach builds on in-depth assessments of actual deployments allowing our analysts to provide technology advice built on real-world outcomes.

**Average Rating:** 2.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Nucleus Research?

- **Ease of Use:** 5.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 5.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 7.8/10)

#### Who Is the Company Behind Nucleus Research?

- **Seller:** [Nucleus Research](https://www.g2.com/sellers/nucleus-research)
- **Year Founded:** 2000
- **HQ Location:** Miami, US
- **Twitter:** @NucleusResearch  
2,512 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a81c784570bc12e881079f719b25249e4473b4436db5b61fe34f1ef52eda65b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnucleus-research&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Nucleus Research?

**["Superb Customer Relations"](https://www.g2.com/survey_responses/nucleus-research-review-4319610)**

**Rating:** 5.0/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/nucleus-research-review-4319610)

#### What Are G2 Users Discussing About Nucleus Research?

- [What is Nucleus Research used for?](https://www.g2.com/discussions/nucleus-research-what-is-nucleus-research-used-for) - 1 comment
- [What is Nucleus Research used for?](https://www.g2.com/discussions/what-is-nucleus-research-used-for)

### [Ovum](https://www.g2.com/products/ovum/reviews)

Ovum is a market-leading research and consulting business focused on converging IT, telecoms and media markets. We create business advantage for our customers by providing actionable insight to support their decisions.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Ovum?

- **Seller:** [Informa PLC](https://www.g2.com/sellers/informa-plc)
- **Year Founded:** 1998
- **HQ Location:** London, England, United Kingdom
- **Twitter:** @InformaPLC  
4,646 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1a6ccc46fdccdf6254c43e21b55aabb14ac1c510bd3a7a580c099f0fa7ef69b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finforma&secure%5Burl_type%5D=linkedin_company_website)  
8,588 employees on LinkedIn®
- **Ownership:** LSE:INF

#### Who Uses This Product?

- **Company Size:** 100% Large, 100% Small

#### What Do G2 Reviewers Say About Ovum?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **helpful coverage** of select topics in Ovum beneficial for their research and insights.

#### What Are Recent G2 Reviews of Ovum?

**["Amazing"](https://www.g2.com/survey_responses/ovum-review-1404220)**

**Rating:** 4.0/5.0 stars

_— Verified User in Civil Engineering_

[Read full review](https://www.g2.com/survey_responses/ovum-review-1404220)

#### What Are G2 Users Discussing About Ovum?

- [What is Ovum used for?](https://www.g2.com/discussions/ovum-what-is-ovum-used-for)
- [What is Ovum used for?](https://www.g2.com/discussions/what-is-ovum-used-for)

### [Pangea.ai](https://www.g2.com/products/pangea-ai/reviews)

Pangea is a self-service marketplace built to help businesses discover, compare and engage with perfect-fit partners from a universe of healthy software development vendors who are already trusted by leading brands and startups.

**Average Rating:** 2.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Pangea.ai?

- **Ease of Use:** 5.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 5.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 7.8/10)

#### Who Is the Company Behind Pangea.ai?

- **Seller:** [Pangea.ai](https://www.g2.com/sellers/pangea-ai)
- **Year Founded:** 2021
- **HQ Location:** Bagnes, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=929f80d35e68cb03000a23ed5468dd4ae5975778df667889477bde8a863584a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpangea-ai&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Pangea.ai?

_AI-generated summary from verified user reviews_

##### Cons

- Users experience **limited product availability** due to stiff competition for few leads, impacting overall satisfaction and service fit.
- Users experience **poor customer support** from Pangea.ai, particularly during conflict resolution and contract disputes.
- Users express frustration with Pangea.ai's **poor interface design** , complicating the lead generation and contracting processes significantly.
- Users report serious **review issues** with Pangea.ai, citing poor lead quality and unprofessional communication during disputes.

#### What Are Recent G2 Reviews of Pangea.ai?

**["Being a Part of the Best of the Best"](https://www.g2.com/survey_responses/pangea-ai-review-4881211)**

**Rating:** 5.0/5.0 stars

_— Plamen V._

[Read full review](https://www.g2.com/survey_responses/pangea-ai-review-4881211)

#### What Are G2 Users Discussing About Pangea.ai?

- [What is Pangea.ai used for?](https://www.g2.com/discussions/what-is-pangea-ai-used-for)

### [Pi Research](https://www.g2.com/products/pi-research/reviews)

Pi Research and Media highly focus on the current emerging market trends for helping various businesses in identifying better market opportunities. Pi’s team is always ready to offer you comprehensive and in-depth industry reports in the form of raw data, market reports, and presentations. Get both syndicate reports and tailor-made custom market reports as per your business requirements from our expert market research team.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Pi Research?

- **Seller:** [The Pi Research](https://www.g2.com/sellers/the-pi-research)
- **Year Founded:** 2019
- **HQ Location:** Bangalore , IN
- **Twitter:** @KonnektiveCRM  
448 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a60e13f160c5a59f2c2594f7926c3bbd90490fa16d5ff499e5161d1d7a7462c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpiresearch%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Pi Research?

**["Best market intelligence company offering customized and syndicate research services"](https://www.g2.com/survey_responses/pi-research-review-5289114)**

**Rating:** 5.0/5.0 stars

_— Verified User in Capital Markets_

[Read full review](https://www.g2.com/survey_responses/pi-research-review-5289114)

#### What Are G2 Users Discussing About Pi Research?

- [What is Pi Research used for?](https://www.g2.com/discussions/what-is-pi-research-used-for)

### [WorkspaceTool](https://www.g2.com/products/workspacetool/reviews)

With a deep understanding of accounting, GST, and financial systems, WorkspaceTool simplifies software selection for startups, businesses, and professionals. The platform curates a comprehensive list of reliable and trusted software options across various categories, including accounting, human resources, GST compliance, payroll, and enterprise resource planning (ERP). Users can utilize easy-to-use comparison tools to evaluate features, pricing, and user reviews, all in one place. Expert insights and unbiased reviews are provided to ensure informed decision-making. - Business Software & Applications – Find and evaluate software solutions for accounting, payroll, GST, ERP, and more. - IT & Software Trends – Stay updated with the latest advancements in business technology. - Business Growth Strategies – Discover tools and insights to scale your business efficiently. - Market Trends & Insights – Analyze industry shifts to make informed decisions. - Technology & Innovation – Learn about cutting-edge tech solutions that can enhance productivity. WorkspaceTool is trusted by over 1,200 businesses and features more than 5,000 software solutions, making it a valuable resource for organizations seeking to streamline their operations with the right tools.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate WorkspaceTool?

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind WorkspaceTool?

- **Seller:** [WorkspaceTool](https://www.g2.com/sellers/workspacetool)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20917e4ddef46bc7819875699bef1f7e851faaafbd703d7c74973d6edfb92492&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fworkspacetool&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About WorkspaceTool?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of WorkspaceTool, finding it user-friendly and simple to learn.
- Users appreciate the **user-friendly design** of WorkspaceTool, finding it easy to learn and supported by a helpful team.
- Users value the **convenience of comprehensive product comparisons** and related blogs all in one site.
- Users value the **user-friendly design** of WorkspaceTool, praising its ease of learning and supportive team.
- Users appreciate the **software discovery** feature of WorkspaceTool, enjoying easy access to comparisons and informative blogs.

#### What Are Recent G2 Reviews of WorkspaceTool?

**["Great experience"](https://www.g2.com/survey_responses/workspacetool-review-11045662)**

**Rating:** 5.0/5.0 stars

_— Jyoti K._

[Read full review](https://www.g2.com/survey_responses/workspacetool-review-11045662)

**["Awesome experience perfect website"](https://www.g2.com/survey_responses/workspacetool-review-11061760)**

**Rating:** 5.0/5.0 stars

_— Gitanshu M._

[Read full review](https://www.g2.com/survey_responses/workspacetool-review-11061760)

### [Aberdeen Research](https://www.g2.com/products/aberdeen-research/reviews)

Aberdeen provides technology sales and marketing teams with an unfair advantage in generating new business. Aberdeen's Engagement Science approach to growing and accelerating your funnel ensures that you're saying the right things to the right people in your target market. Our innovative Lead Essentials product operationalizes your Engagement Science strategy by giving you a constant, fresh stream of accounts and contacts that are in market for what you're selling and the content that is most likely to engage those buyers. Clients of Aberdeen can also implement an Engagement Science strategy on a full service basis with a wide range of outsourced demand generation programs, content marketing solutions, B2B data management services, and B2B market analysis offerings. Aberdeen's B2B data and content solutions apply to over 90% of the world's IT spend. Our analytical engine is constantly surveying industries ranging from human capital management, enterprise resource planning, business intelligence, and nearly a dozen other categories of technology spend. You can rest easy knowing that Aberdeen can help you target accounts that are in-market for your products and services, say the right things to them, and achieve your deal volume and conversion rate targets whether resources are plentiful or scarce.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Aberdeen Research?

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Aberdeen Research?

- **Seller:** [Ziff Davis](https://www.g2.com/sellers/ziff-davis)
- **Year Founded:** 1995
- **HQ Location:** New York
- **Twitter:** @ziffdavis  
1,426 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f604f93327beaf881116f44da9d5e2af34a847a06bc4eef7e73326edeb4d40e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fziff-davis-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®
- **Ownership:** NASDAQ: ZD

#### Who Uses This Product?

- **Company Size:** 100% Large

### [Appwiki](https://www.g2.com/products/appwiki/reviews)

Compare, discover and easily choose the best software for your situation. Indicate what applies to you and immediately start comparing.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Appwiki?

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Appwiki?

- **Seller:** [Appwiki](https://www.g2.com/sellers/appwiki)
- **Year Founded:** 2012
- **HQ Location:** Groningen, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54b483e3ab05a7b124492bb7816b55b5607b41c2aba258da9458f46469363dc2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fappwiki&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Appwiki?

**["Genuine info about internet applications and social network widgets."](https://www.g2.com/survey_responses/appwiki-review-4363151)**

**Rating:** 5.0/5.0 stars

_— Khem Lal P._

[Read full review](https://www.g2.com/survey_responses/appwiki-review-4363151)

#### What Are G2 Users Discussing About Appwiki?

- [What is Appwiki used for?](https://www.g2.com/discussions/what-is-appwiki-used-for)

### [BuyerForesight](https://www.g2.com/products/buyerforesight/reviews)

B2B tech companies choose BuyerForesight's Prospect Intelligence service for its ability to find and engage the exact kind of prospects you want to test your assumptions with. The best research program will fail unless the research subjects are precisely chosen. Our global database, intent prediction models and a proprietary methodology refined over 7 years of research ensure positive ROI from your investment. To learn more, visit https://www.buyerforesight.com/prospect-intelligence/?utm\_source=G2&utm\_medium=referral&utm\_campaign=Directories

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind BuyerForesight?

- **Seller:** [BuyerForesight](https://www.g2.com/sellers/buyerforesight)
- **Year Founded:** 2019
- **HQ Location:** Duluth, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b3a77cf458993d105f2d8723939d9f035770374cdc709bfabbd7d0e9e3825c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14572696&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of BuyerForesight?

**["It's awesome tool"](https://www.g2.com/survey_responses/buyerforesight-review-7449138)**

**Rating:** 4.5/5.0 stars

_— faiz a._

[Read full review](https://www.g2.com/survey_responses/buyerforesight-review-7449138)

### [Clarivate](https://www.g2.com/products/clarivate/reviews)

CFN Insight™ is a groundbreaking new Journey Mapping software that effectively provides a company-wide Customer Experience management platform. With our robust SaaS-based CFN Insight™, you can identify every customer-based touchpoint, assign a business owner who actively manages the metrics and success of their touchpoints. Combined with multiple touchpoint visualizations, analytics, and robust reporting, your business will drive real action and financial results quickly. Higher Conversions Companies want to do business with providers who they trust, and who cater to their needs. Focusing on and improving the customer experience is the best way to ensure you become one of those companies. Reduced Sales Friction When customers’ needs are understood better, it becomes easier to overcome objections, avoid problems areas, and eventually make the sale. Journey maps are they key to truly understanding customers. Better Retention After the initial sale, there are many touchpoints that contribute to the re-purchase decision. Documenting the customer journey, their pain points, and moments of truth will improve your customer retention rates. Improved ROI The only way to ensure your investments in marketing, sales, and Customer Experience are maximized is by making your staff accountable for improving every customer touchpoint and tracking these improvements in a journey mapping system. Smarter Decisions With dozens of standard and custom reports, and custom views showing summary journey data, you and your executive management can get a clear understanding of what customers value and exactly how and when to make improvements. Focused Culture Engaging your colleagues in this customer journey mapping process, giving them ownership, and empowering them with the ability to initiate and make improvements builds a stronger, more focused customer-centric organization. We’ve seen our Journey Mapping process work astonishingly well to improve customer success, and we anticipate CFN Insight™ will be the centerpiece of every customer-centric company’s CX efforts.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Clarivate?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 7.8/10)

#### Who Is the Company Behind Clarivate?

- **Seller:** [Clarivate](https://www.g2.com/sellers/clarivate)
- **Year Founded:** 2001
- **HQ Location:** London, England
- **Twitter:** @clarivate  
20,676 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=81e3a5c28b0dad6022589829ff1cf060d1154b796ae3ceca52052f863c3f9b4e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10950962%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,373 employees on LinkedIn®
- **Ownership:** Clarivate

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Clarivate?

**["Finally a customer journey mapping solution"](https://www.g2.com/survey_responses/clarivate-review-348461)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/clarivate-review-348461)

#### What Are G2 Users Discussing About Clarivate?

- [What is CFN Insight used for?](https://www.g2.com/discussions/what-is-cfn-insight-used-for)

### [Constellation Research](https://www.g2.com/products/constellation-research/reviews)

Single reports, full access to our research library with Research Unlimited, or Constellation Credits for flexible engagement with Constellation analysts and access to research.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Constellation Research?

- **Ease of Use:** 6.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Constellation Research?

- **Seller:** [Constellation Research](https://www.g2.com/sellers/constellation-research)
- **Year Founded:** 2010
- **HQ Location:** Monte Vista, US
- **Twitter:** @constellationr  
23,970 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e70af8e886bf101fcebeda52ab6efaa21380ea611bf3527f08d834219572145&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstellation-research&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Constellation Research?

**["Great technology partners for business transformation"](https://www.g2.com/survey_responses/constellation-research-review-4445866)**

**Rating:** 4.0/5.0 stars

_— Gonzalo J._

[Read full review](https://www.g2.com/survey_responses/constellation-research-review-4445866)

#### What Are G2 Users Discussing About Constellation Research?

- [What is Constellation Research used for?](https://www.g2.com/discussions/what-is-constellation-research-used-for)

### [digitGaps](https://www.g2.com/products/digitgaps/reviews)

digitGaps is a global market intelligence company that provides market research insights, financial insights, strategic SWOT analysis, market dynamics (drivers, barriers, opportunities, and forecast), mergers and acquisitions, partnerships and investments, competitive intelligence, and news updates across 24 industry verticals and more than 80 markets.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate digitGaps?

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 7.8/10)

#### Who Is the Company Behind digitGaps?

- **Seller:** [digitGaps](https://www.g2.com/sellers/digitgaps)
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9f8803e49cb15f7e8abb75dc2a93ee51ffe71997e76df5a172f78a9344e052af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10049150&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of digitGaps?

**["A must have tool for Market and Business Intelligence Research Reports"](https://www.g2.com/survey_responses/digitgaps-review-382806)**

**Rating:** 5.0/5.0 stars

_— David S._

[Read full review](https://www.g2.com/survey_responses/digitgaps-review-382806)

#### What Are G2 Users Discussing About digitGaps?

- [What is digitGaps used for?](https://www.g2.com/discussions/what-is-digitgaps-used-for)

### [mTab](https://www.g2.com/products/mtab/reviews)

mTab is an enterprise decision intelligence platform that helps teams turn customer data into action. Unlike traditional survey software, statistical analysis tools, or dashboard reporting platforms, mTab connects feedback, research, and operational data to show what changed, why it changed, and what to do next. Built for complex enterprise environments, mTab helps organizations move beyond static reports and manual analysis by generating clear answers, recommended actions, and workflow-ready outputs. The platform unifies data from surveys, tracking studies, CRM systems, data warehouses, documents, and other business sources so leaders can make faster, better-informed decisions across customer experience, product, marketing, sales, and strategic planning. mTab is especially strong where legacy analytics tools fall short: combining attitudinal and operational data, working across fragmented studies and business inputs, and turning analysis into action across teams. With AI agents and automated workflows, mTab helps organizations operationalize insight instead of stopping at charts, dashboards, or disconnected reports. Trusted by leading brands in automotive, media and entertainment, and consumer goods, mTab is built for high-stakes decisions where speed, clarity, and enterprise trust matter. Teams use mTab to accelerate pitch development, uncover churn and loyalty drivers, and turn complex customer and market data into measurable business outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind mTab?

- **Seller:** [mTab](https://www.g2.com/sellers/mtab)
- **Year Founded:** 1987
- **HQ Location:** Yorba Linda, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4dcf2752ec482339d9bc82dc13c9c901ccae6533bd2576e5c9caaa3fc4c120e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmtabanalytics%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### What Are Recent G2 Reviews of mTab?

**["Calculating and Review of Process in Mtab easier"](https://www.g2.com/survey_responses/mtab-review-4895397)**

**Rating:** 4.5/5.0 stars

_— Naveen K._

[Read full review](https://www.g2.com/survey_responses/mtab-review-4895397)

#### What Are G2 Users Discussing About mTab?

- [What is mTab used for?](https://www.g2.com/discussions/what-is-mtab-used-for)

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[Browse Technology Research Services Themes](/categories/technology-research-services/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Technology research services provide buyers of software and hardware with data and information to make a more informed purchasing decision. These services may source their data from technology analysts who have built relationships with technology vendors to gather a deeper understanding of tools, or from crowdsourced peer data that builds recommendations based on unbiased user feedback. Additionally, technology research firms often run surveys and speak with customers directly to gain further knowledge of software and hardware.

Technology research services provide reports and direct recommendations based on the information they present to potential buyers. They may offer in-depth information into new and emerging spaces, product comparisons, and recommendations of technology solutions based on industry or company size. These services are employed by anyone researching software, whether that’s a decision-maker tasked with choosing a solution or a VP of information technology who makes bigger technology purchasing decisions. Users may opt to employ multiple services simultaneously to ensure that they are making the right investment for their business.

To qualify for the Technology Research Services category, a services provider must:

- Offer deeper insight into the capabilities and features of technology solutions via market research reports
- Provide product comparisons, rankings, and suggestions of products for potential technology buyers
- Help individuals make more informed decisions when buying software and hardware

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