Best Review Management Software - Page 12

High5

Review management software for hospitality & gastronomy: probably the smartest way to grow with customer feedback. High5 is an AI-powered solution that transforms the way hotels and restaurants handle customer feedback. By combining intelligent sentiment analysis, AI-generated response suggestions, employee performance insights, and precise trend forecasting, High5 brings clarity to customer reviews that would otherwise require extensive manual analysis. With powerful yet intuitive review management tools, businesses gain deep insights into guest satisfaction, team performance, and emerging trends. High5 empowers hotels and restaurants to make smarter, data-driven decisions that enhance customer experiences and drive success. High5 brings order to the chaos of online reviews. Our platform collects your reviews from various sources and uses artificial intelligence to analyze them efficiently. This gives you deeper insights that would otherwise only be possible through hundreds of hours of manual evaluation. All functions at a glance 1. Review analysis - All reviews at a glance, filter important ones, react specifically. 2. Review Management - AI-generated answers, suitable for the language and target group. 3. Audience Analysis - Recognize target group trends and understand customers better. 4. Employee analysis - Analyze and optimize customer feedback about your team. 5. Sentiment Analysis - Identify sentiment in reviews and track developments. 6. Tags - Evaluate important keywords, trends and platform discussions. 7. Insights - Weekly strengths and weaknesses analysis with recommendations for action. 8. High5 Assistant - AI-supported advice for strategy, planning and optimization. 9. Trends & Forecasts - Identify future-relevant market developments at an early stage. 10. Benchmarking - Compare your own locations and competitors directly.

HotelSpeaker

Expert-supervised, ultra-personalized AI responses that fuel tomorrow’s bookings. Hotel Speaker is a comprehensive guest communication platform designed to revolutionize how hotels manage and respond to online reviews. Integrating advanced AI technology with a focus on personalization, Hotel Speaker automates the collection of guest reviews across multiple platforms, drafts tailored responses, and ensures they are published promptly in any language. This not only saves hotel staff valuable time but also enhances the quality of guest interactions by maintaining sensitivity to individual guest experiences. By improving communication, hotels can bolster their reputation and encourage increased global bookings, all while keeping operational costs in check. ------------------------------------------------------------------------------------------------- HotelSpeaker is built to turn that visibility into revenue while keeping operations efficient and brand consistent. Our hybrid AI + human platform is trusted by over 2,500 properties worldwide. It responds to every review with speed, consistency, and subtle marketing cues that promote your hotel, while surfacing insights your team can act on. Here’s what we offer: • ⚡ 100% response rate made easy Centralise reviews from all platforms and surveys in one inbox, draft personalised multilingual replies under native speaker oversight, and publish directly with a single click. • 🎯 Consistent, high-quality responses that promote your hotel Our hybrid AI + human writer model captures each property’s DNA, ensuring every reply is authentic, aligned with your brand, and subtly embeds marketing cues that drive bookings. You are not only replying to guests, but convincing the next ones. • 📊 Insights that power decisions An intuitive dashboard surfaces trends, strengths, and areas for improvement, helping teams anticipate guest expectations and optimise processes. • 💸 Guaranteed impact If HotelSpeaker doesn’t improve efficiency or boost bookings, we refund your investment. With 91% of travelers trusting reviews as much as personal recommendations, and 84% ignoring traditional ads, review responses are the most powerful marketing channel. HotelSpeaker ensures they are strategic, consistent, and conversion ready.

hypt

hypt transforms word-of-mouth marketing with its innovative Word-of-Mouth Manager, a B2B SaaS solution that digitizes and monetizes personal recommendations for insurance companies, banks and many more. Traditional customer acquisition is expensive, and negative online reviews can damage brand reputation. hypt tackles these challenges by transforming happy customers into active brand advocates. With our easy-to-use chatbot, accessible via QR code or link, we activate 26% of customers to share personalized recommendations through messaging services - boosting word-of-mouth sales by 4x. The system also encourages satisfied users to leave positive Google reviews, improving online reputation, while dissatisfied customers are redirected to support, mitigating negative feedback before it spreads. By making word-of-mouth manageable, scalable, and measurable, hypt helps companies reduce acquisition costs, enhance brand perception, and drive sales growth. For the first time, companies can strategically leverage their most powerful marketing channel, trusted customer recommendations, in a data-driven and automated way.

InsideWarehouse

InsideWarehouse brings e-commerce into content. From now visitors can discover—and buy relevant products without ever leaving your content site.

Judge.me

Kaisah

Kaisah is a Google review conversion platform built for restaurants, salons, dental clinics, and other local businesses. Customers scan a QR code at the table, the salon chair, or the front desk, answer 3 to 5 quick tap-friendly questions about their visit, and an AI generates a personalised review draft. They tap once to post it to Google. The problem most local businesses face is not service quality. It is follow-through. Happy customers say they will leave a review and forget within the hour. By the time they reach the parking lot, the moment is gone. Kaisah closes that gap by removing every point of friction at the moment of value: a QR scan, three taps, a draft already written. The customer never sees a blank text box.

Kiikup

Kiikup is a review management and online reputation platform for agencies, consultants, and multi-location businesses that need to manage customer reviews more efficiently across locations, clients, and channels. The platform helps teams centralize reviews in one dashboard, request more customer feedback through email, SMS, and WhatsApp campaigns, respond faster, detect critical issues earlier, and track performance with clear reporting. Kiikup also helps businesses turn positive reviews into reusable social proof through review widgets and related content assets. Kiikup is designed to simplify day-to-day reputation operations, reduce manual work, and give businesses better visibility and control over how their brand is perceived online.

KiyOh

KiyOh collects customer ratings and reviews and publishes them on behalf of their clients.

klant.review

Description: klant.review is a Dutch review management platform built for local SMBs. It collects customer reviews via QR codes, WhatsApp, website widgets, and email invitations. AI generates personalized response drafts in the business owner's tone of voice, ready to approve and publish with one click. What makes klant.review unique is its private feedback loop: when a customer leaves a rating of 1-3 stars, the business can respond privately via direct message before the review goes public. This gives businesses a chance to resolve issues and turn unhappy customers into returning ones. The platform syncs automatically with Google Business Profile, bringing all Google Reviews into a single dashboard. Multi-location businesses can manage reviews for all branches from one account. Built in the Netherlands. €29/month per location, cancel anytime. 14-day free trial, no credit card required.

Kuchikomi Robo

Kuchikomi Robo™ is an AI-assisted reputation management and local marketing platform built for restaurants, clinics, salons, retailers, and other location-based businesses. It brings review acquisition, owner response preparation, review monitoring, and Google Maps visibility workflows into one web dashboard. Businesses can create QR-based review request flows that make it easier for customers to share feedback about real experiences. Guided prompts help customers organize their own thoughts, while the customer remains responsible for reviewing and publishing the final content. The service does not automatically post customer reviews. For business owners, AI-assisted drafting helps prepare editable replies to reviews, supporting faster and more consistent communication without removing human approval. The dashboard also supports ongoing reputation and local SEO work by bringing together review monitoring, analytics, Google Business Profile-related tasks, and local search ranking workflows. Multi-location businesses can use the same process across locations instead of managing review operations separately. These capabilities are designed to help teams understand customer feedback, maintain an active response practice, and improve how their locations appear to people searching on Google Maps. Kuchikomi Robo™ is especially suited to small and medium-sized local businesses that want a practical workflow rather than a fully automated publishing system. The product is Japanese-first, available through a browser, and includes a free account option. Pricing for additional needs is provided according to the business's requirements. The product is operated by SweetLeap Co., Ltd. in Osaka, Japan. Its purpose is to help local businesses earn authentic feedback, manage their online reputation responsibly, and turn customer insights into more consistent local marketing actions.

Kudowall

Kudowall is a powerful, one-time-payment testimonial collection platform that helps you turn happy customers into your most persuasive marketers. Collect, manage, and showcase video and text testimonials with ease—no subscriptions, no code, just trust-building proof that converts.

KwickMetrics

KwickMetrics is an all-in-one business intelligence and automation platform built exclusively for Amazon and Walmart sellers and agencies. It transforms marketplace complexity into clarity — giving sellers and account managers a single, intuitive dashboard to manage listings, ads, inventory, profits, and performance across both Amazon and Walmart. Unlike most tools that focus on Amazon alone, KwickMetrics is one of the few platforms that natively supports both Amazon and Walmart marketplaces, making it the go-to solution for multi-channel sellers and agencies managing multiple accounts. ► Profit & Loss Tracking Get true profitability visibility at the SKU, product, and custom category level. Every cost is factored in — Amazon fees, ad spend, COGS, discounts, and reimbursements — so sellers always know their actual margins, not just their revenue. ► AI-Powered Listing Optimization Use AI-driven keyword insights and competitor data to optimize product listings for organic ranking and conversions. The listing analyzer and tracker ensure listings stay healthy and competitive. ► Ad Campaign Automation Launch, manage, and optimize Amazon PPC campaigns with smart rules, dayparting, and budget controls. Keyword-level dayparting (not just campaign-level) gives 100% precision over when and how ads run — saving budget and improving ROAS. ► Inventory Management Proactive restock alerts help sellers avoid overstocking and stockouts. Smart inventory planning keeps stock levels optimal, reducing lost sales and storage fees. ► Feedback & Review Automation Automate review and feedback requests to build seller reputation and drive more verified customer reviews — a key growth lever on both marketplaces. ► Agency & Multi-Account Management Agencies managing multiple Amazon and Walmart seller accounts can do so from a single scalable dashboard — with role-based access, consolidated reporting, and per-account insights. ► Dashboards & Reports Real-time syncing dashboards and customizable reports deliver actionable insights for faster, data-driven decisions. KwickMetrics is built on the AWS Well-Architected Framework, ensuring enterprise- grade security, performance, and reliability. It offers transparent, all-inclusive pricing with no hidden add-ons — unlike competitors that charge separately for each feature. Trusted by Amazon and Walmart sellers globally, KwickMetrics delivers what matters most: clarity, control, and maximized profits — all from one platform.

Average Rating: 4.5/5.0

Total Reviews: 2

LikeToMe

LikeToMe is the all-in-one platform designed to help local and multi-location businesses elevate their online reputation and outrank competitors on Google. In today's market, customer reviews are the most powerful form of marketing. LikeToMe streamlines and automates the entire review management process, turning customer feedback into your most valuable growth asset. Our platform is built for businesses in sectors like healthcare, retail, and services that need to manage reviews, ratings, and customer feedback effectively across all their locations. What problems does LikeToMe solve? - Low Review Volume: Our automated review and feedback generator makes it effortless to collect a steady stream of authentic 5-star reviews on Google, significantly boosting your online presence and local SEO rankings. - Fear of Negative Feedback: LikeToMe's smart filtering system directs satisfied customers to leave public reviews, while privately capturing feedback from neutral or unhappy customers. This gives you a crucial opportunity to resolve issues and improve service before a negative review impacts your reputation. - Lack of Actionable Insights: The Customer Trust Monitor provides a centralized dashboard with real-time analytics. Track performance across all locations, monitor key metrics like NPS (Net Promoter Score), and generate actionable reports to make data-driven decisions and identify areas for growth. - Inefficient Content Creation: Our Review Marketing tools automatically turn your best customer testimonials into beautiful, ready-to-share social media content. Stop taking screenshots and start building powerful social proof that builds trust and attracts new customers. Compatible with 99.9% of popular CRM systems and designed for users with no technical expertise, LikeToMe is the ultimate solution for taking control of your online reputation.

Magento 2 Product Reviews

Magento 2 Product Reviews extension helps your customers leave product feedback to express their satisfaction and evaluation with your products by review and ratings. Install this and build up trust in your business.

Magento 2 Product Reviews Import Export

Magento 2 Products Reviews Import Export extension helps store owners export and import product reviews and related information via CSV file. Buy this and create an unlimited number of review data in one click.