Best Remote Monitoring & Management (RMM) Software with Asset Tracking Capabilities

How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track?

Total Products under this Category: 76

Category Stats (Sep 2026)

  • Average Rating: 4.55/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MSP360 RMM (+0.65%) - Among all products in this category, MSP360 RMM recorded the largest rating increase compared to last month

Last updated: September 26, 2026

How Does G2 Rank Remote Monitoring & Management (RMM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,400+ Authentic Reviews
  • 76+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Remote Monitoring & Management (RMM) Software

G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, Remote Monitoring and Management, TeamViewer, Acronis Cyber Protect Cloud, Action1, Datto RMM, Ivanti Autonomous Endpoint Management, and Syncro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=teamviewer&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=action1&focus%5B%5D=datto-rmm&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=syncro)

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

Average Rating: 4.6/5.0

Total Reviews: 1,254

How Do G2 Users Rate Remote Monitoring and Management?

  • Ease of Admin: 9.0/10 (Category avg: 8.9/10)
  • Device Management: 9.0/10 (Category avg: 9.3/10)
  • Service Management: 8.7/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.2/10 (Category avg: 9.3/10)

Who Is the Company Behind Remote Monitoring and Management?

  • Seller: Atera
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @ateracloud
    1,675 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 55% Small, 30% Medium

What Do G2 Reviewers Say About Remote Monitoring and Management?

AI-generated summary from verified user reviews

Pros
  • Users find Atera's ease of use exceptional, streamlining management and enhancing efficiency across various tasks.
  • Users appreciate the powerful automation tools of Atera, enabling efficient management and consistent setup for new employees.
  • Users appreciate the all-in-one dashboard of Atera, enhancing efficiency with seamless access to various tools and features.
  • Users praise Atera for its efficiency, streamlining processes and enhancing remote management of devices.
  • Users value the proactive monitoring and all-in-one platform of Atera, significantly enhancing productivity and efficiency.
Cons
  • Users find missing features in Atera, such as insufficient alert context and lack of essential ticketing tools.
  • Users find the limited features of Atera, especially in the mobile app, restrict overall functionality for freelancers.
  • Users find improvement needed in Atera's interface changes and agent installation process, along with remote access reliability.
  • Users note that report loading times and limited customization can hinder efficiency, revealing areas for improvement.
  • Users express concerns about feature issues in Atera, citing limitations and disruptions affecting their workflow.

What Are Recent G2 Reviews of Remote Monitoring and Management?

What Are G2 Users Discussing About Remote Monitoring and Management?

N-able N-Sight RMM

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. Key features include: • Manage all devices across Windows, Linux and Apple platforms • Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies • Automated Microsoft patch management to help ensure compliance and security at all times • Integrated Endpoint Detection and Response for layered security • Drag and drop automation for efficient service delivery • Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android) • Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams • Simple time tracking, including functionality for recurring tickets and appointments • Automated billing and invoicing that integrates with your existing accounting software • Best in class integrations, providing flexibility via APIs and open ecosystem N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

Average Rating: 4.3/5.0

Total Reviews: 349

How Do G2 Users Rate N-able N-Sight RMM?

  • Ease of Admin: 8.2/10 (Category avg: 8.9/10)
  • Device Management: 8.5/10 (Category avg: 9.3/10)
  • Service Management: 8.0/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.0/10 (Category avg: 9.3/10)

Who Is the Company Behind N-able N-Sight RMM?

  • Seller: N-able
  • Company Website:
  • HQ Location: Morrisville, North Carolina
  • Twitter: @Nable
    15,859 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,307 employees on LinkedIn®
  • Ownership: NYSE: NABL

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 73% Small, 20% Medium

What Do G2 Reviewers Say About N-able N-Sight RMM?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of N-able N-Sight RMM, finding it simple to navigate and set up.
  • Users value the fast remote access of N-able N-Sight RMM, enhancing control and productivity for customer support.
  • Users value the automation capability of N-able N-Sight RMM, as it significantly enhances efficiency and time management.
  • Users value the real-time monitoring capabilities of N-able N-Sight RMM, enhancing proactive management of systems.
  • Users appreciate the intuitive ease of use of N-able N-Sight RMM, enhancing their team's efficiency with straightforward functionality.
Cons
  • Users experience feature issues with N-able N-Sight RMM, leading to frustration and inefficiency in daily operations.
  • Users find the interface not user-friendly, making navigation and understanding features challenging and frustrating.
  • Users struggle with laggy performance on slow devices, making remote access challenging and frustrating at times.
  • Users find the missing features in N-able N-Sight RMM limit integration and functionality for device management.
  • Users experience significant patching issues, with unreliable agents and inconsistent management creating more work, not less.

What Are Recent G2 Reviews of N-able N-Sight RMM?

What Are G2 Users Discussing About N-able N-Sight RMM?