# Best Patient Relationship Management (PRM) Software - Page 5

## How Many Patient Relationship Management (PRM) Software Products Does G2 Track?

**Total Products under this Category:** 86

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Adit (+0.25%) - Among all products in this category, Adit recorded the largest rating increase compared to last month

_Last updated: August 03, 2026_

## How Does G2 Rank Patient Relationship Management (PRM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,000+ Authentic Reviews
- 86+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Relationship Management (PRM) Software
 ![G2 Grid® for Patient Relationship Management (PRM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-relationship-management-prm/grids.png?focus%5B%5D=48097&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=97244&focus%5B%5D=101319&focus%5B%5D=25965&focus%5B%5D=1243521&focus%5B%5D=42689)

Highlighted products: Weave, NexHealth, Adit, MaxAssist, Artera, Agentforce Health (formerly Salesforce Health Cloud), Practice by Numbers, and Solutionreach.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-relationship-management-prm/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=maxassist&focus%5B%5D=artera&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=practice-by-numbers&focus%5B%5D=solutionreach)

**Sponsored**

### DoctorConnect.net

What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients. Over the years, it has evolved into a trusted healthcare automation platform used by practices nationwide, backed by 15+ years of HIPAA-compliant reliability and zero security violations. Key Features: ARIA Phase 1 – AI Receptionist Answers and triages patient calls 24/7, handles FAQs, and transfers callers to staff when needed. Reduces missed calls and cuts answering service costs by up to 80%. ARIA Phase 2 – AI Scheduling Automation Expands ARIA’s capabilities to manage scheduling, rescheduling, and cancellations directly inside DoctorConnect in real time. Syncs with EHR systems for a fully autonomous scheduling experience and reduces staff workload by up to 70%. Automated Appointment Reminders Sends customizable reminders via text, email, or phone to minimize no-shows and keep schedules on track. 2-Way Secure Messaging Enables quick, HIPAA-compliant communication between patients and staff through real-time text conversations. Automated Recall & No-Show Messaging Keeps patients on track for follow-ups and automatically reaches out to reschedule missed appointments. Digital Documents & Payments (RevPay) Streamlines intake forms and simplifies billing with secure online payments for copays and balances. Telehealth & Surveys Provides virtual visits and automated post-appointment surveys to improve access, feedback, and reputation management. DoctorConnect combines proven patient engagement tools with next-generation AI technology to deliver measurable ROI, reduce labor costs, and enhance patient access across every communication channel.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1581&secure%5Bchosen_at%5D=2026-08-04T03%3A20%3A13Z&secure%5Bdisplayable_resource_id%5D=1581&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1581&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=44986&secure%5Bresource_id%5D=1581&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-relationship-management-prm%3Fpage%3D5&secure%5Btoken%5D=3935b774c0ad9ea11d081497f0219af8072ba6bd837c257ea619d9a0706412a7&secure%5Burl%5D=https%3A%2F%2Fwww.doctorconnect.net%2Ffeatures%2F&secure%5Burl_type%5D=product_website)

### [Formisoft](https://www.g2.com/products/formisoft/reviews)

Formisoft is a patient engagement and front-office automation platform built for healthcare practices. It brings digital intake forms, online scheduling, payment collection, patient messaging, and workflow automation together in a single platform that's simple enough to set up in minutes. Unlike legacy systems that bolt on features as paid add-ons, Formisoft includes everything out of the box: HIPAA-compliant digital forms, online appointment booking, automated reminders via email and SMS, secure patient messaging, payment processing, document management, and e-signatures. No surprise fees, no feature gating.

#### Who Is the Company Behind Formisoft?

- **Seller:** [Formisoft](https://www.g2.com/sellers/formisoft)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=031f2be84dc88797bd374edbf79904013f1fb1c2a0b9bfd9fff11f12642bfde8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fformisoft-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Function 365](https://www.g2.com/products/function-365/reviews)

Function 365 Practice Management Software offers tools like e-prescriptions, medical billing, accounting integrations and a whole library available to order from with the supplier shipping directly to the patient via our ConnectScript integration. Use Function 365 to automate your clinic and grow!

#### Who Is the Company Behind Function 365?

- **Seller:** [Function 365](https://www.g2.com/sellers/function-365)
- **Year Founded:** 2016
- **HQ Location:** GLOUCESTERSHIRE, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c2a57f6bcca09caf156aaa0c043b4d2ffb69b3f5df4d4dace0c2e13b2eeddb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffunction-365-limited&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [healthgrades Healthcare CRM](https://www.g2.com/products/healthgrades-healthcare-crm/reviews)

healthgrades Healthcare CRM solution gives healthcare marketers and their martech systems real-time access to rich consumer data and insights, powering personalized multi-channel marketing campaigns that deliver a compelling ROI.

#### Who Is the Company Behind healthgrades Healthcare CRM?

- **Seller:** [Mercury Healthcare](https://www.g2.com/sellers/mercury-healthcare)
- **Year Founded:** 1998
- **HQ Location:** Denver, US
- **Twitter:** @Healthgrades  
6,744 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=acb8d170c10e4ce45daf91846df4099f7bf5a2ed72e4615c93eb9b36e1deef8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F25190%2F&secure%5Burl_type%5D=linkedin_company_website)  
513 employees on LinkedIn®

### [HIPAA CRM](https://www.g2.com/products/hipaa-crm/reviews)

HIPAA CRM is simple to use and extremely powerful, you get a ton of features for the price. Connect your team and your data on one view, one platform, from any device so everyone knows what's going on. Get your team all on the same page with a shared, 360-degree customer view. Track and crush your growth targets with real-time dashboards in our professional HIPAA CRM. View your business performance anywhere, on any device using HIPAA CRM

#### Who Is the Company Behind HIPAA CRM?

- **Seller:** [HIPAA CRM](https://www.g2.com/sellers/hipaa-crm)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Influx MD](https://www.g2.com/products/influx-md/reviews)

Influx Marketing Dashboard B2C marketing automation system is an ondemand software solution for small to medium sized medical practices. Using workflow automation, smart email marketing, lead nurturing, closedloop reporting, video seminar and engagement strategies, Influx MD helps your sales team coordinate their intake processes and streamline workflows for converting leads into patients. The result is an alignment of effort across your organization that increases conversions rates and optimizes your return on marketing investment (ROI).

#### Who Is the Company Behind Influx MD?

- **Seller:** [Influx MD](https://www.g2.com/sellers/influx-md)
- **Year Founded:** 2012
- **HQ Location:** Jacksonville Beach, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c1e95247c81b86a1ec066eec813637936adb041b27c1e5f3072c04130749984b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfluxmd%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [InteleScreen](https://www.g2.com/products/intelescreen/reviews)

InteleScreen™ is a specialized patient tracking solution designed for breast and lung imaging organizations. It captures risk identifiers, streamlines information sharing, and enhances patient communication to ensure timely follow-ups and improved patient satisfaction. By automating Mammography Quality Standards Act (MQSA tracking and reporting, InteleScreen simplifies compliance processes and prepares comprehensive audit reports with ease. Its productivity features, such as single-click negative reports and same-day results, significantly reduce report turnaround times. Additionally, InteleScreen supports structured reporting and integrates seamlessly with third-party health record and dictation software, allowing for customized workflows that align with organizational needs. Key Features and Functionality: - Automated Communication: Ensures timely patient follow-ups by managing letter communications, enhancing patient satisfaction and adherence to recommended examinations. - Automated MQSA Tracking and Reporting: Generates comprehensive audit reports with a single click, facilitating compliance and simplifying preparation for MQSA audits. - Productivity Enhancements: Features like single-click negative reports and same-day results improve report turnaround times, streamlining operations. - Customizable Workflows: Supports structured reporting and integrates with third-party health record and dictation software, enabling tailored workflows to meet specific organizational requirements. - Risk Factor Tracking: Consistently tracks patient risk factors across appointments, supporting informed and proactive patient care in breast imaging. Primary Value and User Solutions: InteleScreen addresses the critical need for efficient patient tracking and communication in breast and lung imaging organizations. By automating communication and reporting processes, it reduces administrative burdens, ensures compliance with regulatory standards, and enhances patient care through timely follow-ups and personalized workflows. This leads to improved operational efficiency, better patient outcomes, and increased satisfaction for both patients and healthcare providers.

#### Who Is the Company Behind InteleScreen?

- **Seller:** [Intelerad](https://www.g2.com/sellers/intelerad)
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa2b8dae5657f1c31e60fafec40f236e29ed2329f6bd585252fa66efc4e8ddfd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelerad-medical-systems&secure%5Burl_type%5D=linkedin_company_website)  
861 employees on LinkedIn®

### [Kyruus Health](https://www.g2.com/products/kyruus-health/reviews)

Kyruus Health is the leading care access platform on a mission to connect people to the right care. The company connects 425,000 providers across more than 1,000 hospitals and 500 medical groups, and more than 150 million health plan members across 100 health plan brands, so every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information. By enabling informed decisions and confident action, the care access platform supports healthier outcomes, reduces friction in healthcare, and grants more time back in everyone’s day. Kyruus Health’s solutions for health systems, hospitals, and medical groups include: Kyruus Connect: Provider data management solution that unifies and optimizes disparate provider data, to create a single, organized source of truth. This robust foundation can power experiences for internal stakeholders, partners and patients. Search: Empower patients with a 24/7 online provider directory and care search experience, with filters based on provider availability, office location, insurance type, specialty, and more. Schedule: Connect patients with the care they need with self-service scheduling. Schedule leverages EHR integrations to display real-time availability, reduce staff management. Check-In: Streamline front-desk process and capture vital patient details with digital patient intake, Check-In. Text and email notifications encourage patients to submit demographics, insurance information and copays prior to appointment—all without an app download. Advanced Analytics: Gain deeper insights into consumer behavior and utilization with Advanced Analytics. Advanced Analytics enhances your ability to create customized reports, provides access to Kyruus Health analytics experts, and enables data exchange across multiple reporting tools. To learn more, visit KyruusHealth.com.

#### Who Is the Company Behind Kyruus Health?

- **Seller:** [Kyruus Health](https://www.g2.com/sellers/kyruus-health)
- **Year Founded:** 2010
- **HQ Location:** Boston, Massachusetts, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee6dc96ed3f89d4df7c569779c99547a57fc4393c2e3244aeb7bc5d8b72fc7e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkyruushealth&secure%5Burl_type%5D=linkedin_company_website)  
347 employees on LinkedIn®

### [Leading Reach](https://www.g2.com/products/leading-reach/reviews)

"Outreach CRM empowers marketing teams and physician liaisons to improve communication and boost referral revenue from insights gained through real-time referral data. - Map and add providers to your referral network by searching over 5 million providers in the LeadingReach directory. - Manage Your Day Prioritize your day by monitoring the health of your relationships, completing daily activities, and setting follow up tasks for new opportunities. - Track Your Performance Deliver monthly referral data and patient status reports to referring providers while tracking daily activities and call notes in real-time. - Maintain Referral Relationships with Improved Communication Stay ahead of potential communication challenges between offices and patients to ensure a smooth handoff and timely scheduling. Get notifications about the patient relationship status before office visits, and deliver patient pipeline summary reports by provider."

#### Who Is the Company Behind Leading Reach?

- **Seller:** [Leading Reach](https://www.g2.com/sellers/leading-reach)
- **Year Founded:** 2013
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e05eeb5faf1b52d66920b6f132e36009a41f738c88b785be1c3acb8f31367620&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fleadingreach&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

### [Loyal Health Platform](https://www.g2.com/products/loyal-health-platform/reviews)

Loyal Health is a healthcare technology company based in Atlanta, Georgia. Since its founding in 2015, Loyal has focused on creating innovative solutions that enhance the patient experience. With a dedicated team and a growing customer base, including major healthcare systems like Lifepoint Health, Loyal continues to expand its presence in the healthcare technology landscape. The Loyal Platform offers key features such as: Provider Data Management (PDM); Care Search & Scheduling; AI-powered Chatbots, Patient Outreach Campaigns, HRAs, and our Reputation Management Suite. These solutions streamline patient access, improve care coordination, and provide health systems with actionable insights to better serve their patients. Loyal’s platform empowers healthcare organizations to deliver personalized, efficient care, ultimately improving patient satisfaction and operational efficiency. By simplifying digital communication and engagement, Loyal helps providers build stronger connections with their patients, solving critical pain points in today’s healthcare environment.

#### Who Is the Company Behind Loyal Health Platform?

- **Seller:** [LOYAL HEALTH](https://www.g2.com/sellers/loyal-health)
- **Year Founded:** 2015
- **HQ Location:** Atlanta, Georgia, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7e3500ecdcbe5cdd61ada52c0e03b6ff718acc7809e6f7d879a2d899158f486f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floyal-health&secure%5Burl_type%5D=linkedin_company_website)  
229 employees on LinkedIn®

### [Maven HQ](https://www.g2.com/products/maven-hq/reviews)

Maven HQ is a comprehensive marketing and sales automation CRM designed to streamline business operations by integrating lead generation, customer relationship management, and marketing automation into a single platform. It enables businesses to capture, nurture, and convert leads efficiently, enhancing customer engagement and driving revenue growth. Key Features and Functionality: - Lead Generation and Management: Utilize tools like webchat, forms, quizzes, and landing pages to attract and capture leads. Manage these leads effectively through a unified CRM and smart lists. - Marketing Automation: Automate email and SMS marketing campaigns, schedule appointments, and send reminders to maintain consistent communication with prospects and customers. - Sales Pipelines: Organize and track sales processes with customizable pipelines, ensuring timely follow-ups and efficient deal management. - Reputation Management: Monitor and enhance online reputation by generating and managing customer reviews, conducting NPS surveys, and overseeing overall customer sentiment. - Integrations: Connect seamlessly with over 3,000 applications, including Gmail, Outlook, Stripe, Facebook, and more, to centralize business operations. - Mobile Accessibility: Manage business activities on the go with the Maven HQ mobile app, available for iOS and Android devices, allowing for communication, appointment scheduling, and pipeline management from anywhere. Primary Value and Solutions Provided: Maven HQ addresses the challenges businesses face in managing multiple tools for marketing, sales, and customer engagement by offering an all-in-one platform. It simplifies lead generation, automates marketing efforts, and provides robust tools for sales and reputation management. By consolidating these functions, Maven HQ helps businesses increase efficiency, improve customer relationships, and drive growth without the need for multiple disparate systems.

#### Who Is the Company Behind Maven HQ?

- **Seller:** [Maven HQ](https://www.g2.com/sellers/maven-hq)
- **Year Founded:** 2021
- **HQ Location:** Calgary, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fe72e9f7aec35febd776b08b71034e94e0fdfa7efa5254cd0fa796808442b8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmavenhq-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Navigating Cancer](https://www.g2.com/products/navigating-cancer/reviews)

Navigating Cancer's oncology-specific software can help care teams stay connected to each other and their patients, improve productivity with streamlined workflows, and, ultimately, provide better care.

#### Who Is the Company Behind Navigating Cancer?

- **Seller:** [Navigating Cancer](https://www.g2.com/sellers/navigating-cancer)
- **Year Founded:** 2008
- **HQ Location:** Remote, US
- **Twitter:** @NavCancer  
9,173 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2823e42b5cf105f846ae775e9db07808eed0070162963986e29b474f7630e07d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnavigating-cancer%2F&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

### [Net4Medix](https://www.g2.com/products/net4medix/reviews)

Periwinkle Technologies Pvt Ltd is a startup incubated at NCL Venture Center, Pashan, Pune. We have various products for Healthcare – commercial as well as for public health settings.

#### Who Is the Company Behind Net4Medix?

- **Seller:** [Periwinkle Technologies](https://www.g2.com/sellers/periwinkle-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Orion Digital Front Door](https://www.g2.com/products/orion-digital-front-door/reviews)

Orion Health’s Digital Front Door is an omni-channel consumer engagement platform that integrates data, tools and services for end-to-end healthcare navigation and management.

#### Who Is the Company Behind Orion Digital Front Door?

- **Seller:** [Orion Health](https://www.g2.com/sellers/orion-health)
- **Year Founded:** 1993
- **HQ Location:** Auckland, Auckland, New Zealand
- **Twitter:** @OrionHealth  
12,763 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65dcb31ff9783d233f26bb3e12d5e876b850591c5f220db431350ebb7e78c7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forion-health&secure%5Burl_type%5D=linkedin_company_website)  
714 employees on LinkedIn®
- **Ownership:** ASX: OHE

### [PACU Planner](https://www.g2.com/products/pacu-planner/reviews)

PACU Planner is an AI-driven solution designed to optimize the scheduling and management of Post-Anesthesia Care Units (PACUs). By accurately predicting case durations and patient recovery times, it enhances patient flow, reduces congestion, and improves overall operational efficiency in perioperative care.

#### Who Is the Company Behind PACU Planner?

- **Seller:** [Opmed.ai](https://www.g2.com/sellers/opmed-ai)
- **Year Founded:** 2022
- **HQ Location:** Boston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3f9a54d4642deadd3bbbfa5514b11aca7830fac30ab93988825d925645cb034&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreatmix&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

### [Parakeet Health](https://www.g2.com/products/parakeet-health/reviews)

Parakeet Health is a generative AI company founded in 2023, specializing in developing voice agents to enhance patient engagement and streamline communications for healthcare providers. By leveraging advanced large language model technology, Parakeet Health automates a variety of administrative tasks, thereby improving operational efficiency and patient satisfaction.

#### Who Is the Company Behind Parakeet Health?

- **Seller:** [Parakeet Health](https://www.g2.com/sellers/parakeet-health)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e0f66482bc0e3e3e29bccaf4a9af7ffc6dfb957c481d45eacf1b3eb884e7426&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fparakeet-health&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

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Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
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- [Patient Engagement](/categories/patient-engagement)
- [Patient Intake](/categories/patient-intake)
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[Browse Patient Relationship Management (PRM) Themes](/categories/patient-relationship-management-prm/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient relationship management (PRM) software, also known as healthcare customer relationship management (CRM) software, optimizes and supports the entire patient care journey, enables the effective flow of information within healthcare systems, and increases and nurtures patient engagement. In general terms, PRM is CRM for healthcare; in actuality, PRM is more closely related to a healthcare version of [customer journey analytics software](https://www.g2.com/categories/customer-journey-analytics), orchestrating and managing the patient experience from referral to advocate. PRM software enables patient-centric care by improving access and communication that ultimately improves patient outcomes, provider-patient relationships, and greater staff efficiency.

PRM software enhances and centralizes the data and functionality of [electronic health records (EHRs) software](https://www.g2.com/categories/ehr) and [patient engagement software](https://www.g2.com/categories/patient-engagement). Significant benefits of PRM software include the aggregating of all medical records and the encouragement and emphasis of active patient participation towards their health. By leveraging PRM software, health systems and organizations can better enforce value-based care, performance, and reimbursement efforts, without compromising their delivery of quality care.

To qualify for inclusion in the Patient Relationship Management (PRM) category, a product must:

- Capture, update, consolidate, and share or provide access to patient health information from a variety of patient information systems
- Facilitate the patient information management, synchronization, and flow within a healthcare system
- Enable meaningful patient-provider interactions, including the capture of patient feedback and sentiment regarding delivery of care
- Track patient journeys through clinical documentation, records management, and case updates
- Extend beyond the traditional offerings of a healthcare organization to support patients in between care episodes

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