---
title: healthgrades Healthcare CRM Reviews
meta_title: 'healthgrades Healthcare CRM Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how healthgrades Healthcare CRM works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---


# healthgrades Healthcare CRM Reviews
**Vendor:** Mercury Healthcare  
**Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm)
## About healthgrades Healthcare CRM
healthgrades Healthcare CRM solution gives healthcare marketers and their martech systems real-time access to rich consumer data and insights, powering personalized multi-channel marketing campaigns that deliver a compelling ROI.






- [View healthgrades Healthcare CRM pricing details and edition comparison](https://www.g2.com/products/healthgrades-healthcare-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A12%3A50+-0500&secure%5Bsession_id%5D=75b550ac-e266-4cb2-b808-31d349c4be10&secure%5Btoken%5D=23a12d0b31727c8db1782880448a8aea3d5ef1c2bb931811fbf31200e56bb3be&format=llm_user)

## healthgrades Healthcare CRM Features
**Information Flow**
- Patient Case Management
- Referrals Management
- Records Management
- Campaign Management
- Forms Management

**Patient Experience**
- Dashboards & Reporting
- Team Management
- Secure Communications
- Patient Experience Management
- Historical Reporting
- Real-Time Reporting
- Discharge Management
- Invoice Management
- Registration Management
- Admissions Management
- Booking Management
- Calendar Management
- Claims Management
- Appointment Management
- Communication Management
- Workflow Management
- Email Management
- Contact Management
- Document Management
- Pipeline Management
- Lead Management
- Task Management
- Client Management

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Client Portal
- Mobile Alerts
- Customizable Forms
- Drag & Drop
- Waiting Time Tracking
- Document Templates
- Patient Monitoring
- Patient Intake
- Customer Database
- Real-Time Notifications
- Patient Location Tracking
- SMS Messaging
- API
- Self Service Portal
- Electronic Payments
- Surveys & Feedback
- Real-Time Monitoring
- Patient Scheduling
- Generative AI

## Top healthgrades Healthcare CRM Alternatives
  - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)
  - [MaxAssist](https://www.g2.com/products/maxassist/reviews) - 4.7/5.0 (282 reviews)
  - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews)