---
title: eCareCRM Reviews
meta_title: 'eCareCRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how eCareCRM works for a business like yours.
date_modified: '2026-06-26'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---


# eCareCRM Reviews
**Vendor:** Medarch Inc  
**Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm)
## About eCareCRM
Modern healthcare organizations need a unified way to manage communication across every patient interaction. eCareCRM is our HIPAA-compliant healthcare CRM built to streamline intake, automate patient communication, improve retention, and centralize engagement workflows across healthcare organizations. The platform helps practices manage outreach, follow-ups, scheduling coordination, intake workflows, and patient engagement from one connected system instead of scattered spreadsheets and generic CRM tools. Built for multi-location healthcare groups, operations leaders, and patient engagement teams, eCareCRM supports scalable communication workflows while maintaining healthcare-specific compliance requirements. What we focus on: patient retention, communication automation, centralized reporting, and connected engagement experiences across every location. If your organization is modernizing patient communication or replacing a generic CRM, then we’d be glad to show you the difference.






- [View eCareCRM pricing details and edition comparison](https://www.g2.com/products/ecarecrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+19%3A38%3A43+-0500&secure%5Bsession_id%5D=c81f33de-bb6e-4b0d-9868-2b8ff847fabe&secure%5Btoken%5D=ee81f57a5398d0c3a060b449b6a2d4c111936a2319d18fcc1f45542d341b735a&format=llm_user)

## eCareCRM Features
**Information Flow**
- Patient Case Management
- Referrals Management
- Records Management
- Campaign Management
- Forms Management

**Patient Experience**
- Dashboards & Reporting
- Team Management
- Secure Communications
- Patient Experience Management
- Historical Reporting
- Real-Time Reporting
- Discharge Management
- Invoice Management
- Registration Management
- Admissions Management
- Booking Management
- Calendar Management
- Claims Management
- Appointment Management
- Communication Management
- Workflow Management
- Email Management
- Contact Management
- Document Management
- Pipeline Management
- Lead Management
- Task Management
- Client Management

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Client Portal
- Mobile Alerts
- Customizable Forms
- Drag & Drop
- Waiting Time Tracking
- Document Templates
- Patient Monitoring
- Patient Intake
- Customer Database
- Real-Time Notifications
- Patient Location Tracking
- SMS Messaging
- API
- Self Service Portal
- Electronic Payments
- Surveys & Feedback
- Real-Time Monitoring
- Patient Scheduling
- Generative AI

## Top eCareCRM Alternatives
  - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)
  - [MaxAssist](https://www.g2.com/products/maxassist/reviews) - 4.7/5.0 (281 reviews)
  - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (256 reviews)