# Best Patient Engagement Software - Page 18

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### ACI Learning [ITPro]

ACI Learning is a comprehensive IT and cybersecurity training solution designed to equip users with practical skills necessary for real-world applications. This platform focuses on outcome-driven learning, ensuring that teams can effectively build their expertise through hands-on labs, certification preparation, and engaging video content crafted by industry experts. By providing structured assignments and guided learning pathways, ACI Learning facilitates purposeful upskilling, allowing learners to remain focused and make consistent progress towards their professional goals. The target audience for ACI Learning includes IT professionals, cybersecurity specialists, and organizations seeking to enhance their workforce's capabilities in a rapidly evolving technological landscape. The platform is particularly beneficial for teams looking to stay ahead of industry trends, improve their skill sets, and achieve certification in various IT and cybersecurity domains. Specific use cases include preparing for certification exams, enhancing practical skills through lab exercises, and fostering a culture of continuous learning within organizations. Key features of ACI Learning include the myACI platform, which integrates video content, hands-on labs, and assessments into a cohesive learning experience. This all-in-one solution not only enhances engagement and retention but also provides built-in dashboards and analytics that enable teams to track their progress and measure the impact of their training initiatives. Organizations can align their training efforts with business outcomes, ensuring that the skills developed are directly applicable to their operational needs. Additionally, myACI offers Marketplace access to a wide range of top-tier content beyond IT and cybersecurity, allowing organizations to scale their training efforts effectively. This feature helps boost retention and demonstrates return on investment (ROI) at every stage of the training process. By providing a robust and flexible learning environment, ACI Learning stands out as a valuable resource for organizations aiming to enhance their workforce's technical capabilities and adapt to the demands of the digital age.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-04T13%3A50%3A08Z&secure%5Bdisplayable_resource_id%5D=1551&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=25406&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=25406&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D18&secure%5Btoken%5D=6078bec4a5ff1fda9f27195e234ffa13de953cee4b6024ecb90310a8762dba57&secure%5Burl%5D=https%3A%2F%2Ftry.acilearning.com%2Fit-support%2F%3Futm_source%3Dg2%26utm_medium%3Dreferral%26utm_campaign%3Dlead-aggregator&secure%5Burl_type%5D=custom_url)

### [HealtheIntent](https://www.g2.com/products/healtheintent/reviews)

HealtheIntentSM, aggregates and normalizes data from various sources to create a longitudinal record for each member.

**Average Rating:** 4.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate HealtheIntent?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind HealtheIntent?

- **Seller:** [Cerner](https://www.g2.com/sellers/cerner)
- **Year Founded:** 1979
- **HQ Location:** Kansas City, MO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=75d0af8822bb891cc7a50a01b3c1f6ffaec8faadb2805782949553298c50f524&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2812%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,348 employees on LinkedIn®
- **Ownership:** VIE - Vienna Stock Exchange
- **Total Revenue (USD mm):** $5,505

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of HealtheIntent?

**["Excellent tool for Healthcare"](https://www.g2.com/survey_responses/healtheintent-review-3462524)**

**Rating:** 4.0/5.0 stars

_— Ashel D._

[Read full review](https://www.g2.com/survey_responses/healtheintent-review-3462524)

**["Very nice"](https://www.g2.com/survey_responses/healtheintent-review-3065683)**

**Rating:** 5.0/5.0 stars

_— Nate A._

[Read full review](https://www.g2.com/survey_responses/healtheintent-review-3065683)

### [Healthera Connect](https://www.g2.com/products/healthera-connect/reviews)

Healthera gives pharmacies the tools they need to earn more revenue, attract more patients and save time and money. From digital prescription ordering to service bookings - digital prescribing to e-commerce, our patient experience platform - Healthera Connect - will help your pharmacy grow. Last year, partners using our platform our outgrew the market by 3.75x - earning thousands of pounds in extra revenue per site.

#### Who Is the Company Behind Healthera Connect?

- **Seller:** [Healthera](https://www.g2.com/sellers/healthera)
- **Year Founded:** 2015
- **HQ Location:** CAMBRIDGE, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dcaba28923f2a0d54432a39e00fee530497b90bc3ecf1c5b87fa6ea87a00f4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhealthera%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

### [healthgrades Patient Access](https://www.g2.com/products/healthgrades-patient-access/reviews)

Increase your doctors’ presence and differentiation with competitive intercepts and cross-promotion of your health system on healthgrades.com — the #1 site where Americans find a doctor.

#### Who Is the Company Behind healthgrades Patient Access?

- **Seller:** [Mercury Healthcare](https://www.g2.com/sellers/mercury-healthcare)
- **Year Founded:** 1998
- **HQ Location:** Denver, US
- **Twitter:** @Healthgrades  
6,744 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=acb8d170c10e4ce45daf91846df4099f7bf5a2ed72e4615c93eb9b36e1deef8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F25190%2F&secure%5Burl_type%5D=linkedin_company_website)  
513 employees on LinkedIn®

### [HealthInfo](https://www.g2.com/products/healthinfo/reviews)

HealthInfo offers a practice management system (PMS), electronic medical records (EMR) , electronic health records (EHR) and patient portal.

#### Who Is the Company Behind HealthInfo?

- **Seller:** [GSTN INFO](https://www.g2.com/sellers/gstn-info)
- **HQ Location:** Nashville, TN
- **Twitter:** @gstninfo  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Health Plan Gap Closure & Member Experience Solution](https://www.g2.com/products/health-plan-gap-closure-member-experience-solution/reviews)

We help health plans of all sizes create a meaningful member experience by providing personalized support and engaging with their members via multi-channel communications. Welltok provides a proactive and innovative approach to member experience from day one, nailing the key touchpoints that drive stickiness and member loyalty. This means getting ahead on retention, delivering a better welcome experience, and improving the annual plan change process – while creating a best-in-class experience with personalized resources for total wellbeing that are sure to keep members engaged and satisfied. Eliminate the guesswork by precisely identifying health plan members with current or future gaps and pinpointing the ones who would be most receptive to outreach and most likely to take action. Harness the power of consumer data (including social determinants) and predictive insights with our proven method for closing targeted gaps – even with hard-to-reach members. The result? Better quality ratings (HEDIS, Star, CMS), higher revenue and happier members engaged in their total wellbeing.

#### Who Is the Company Behind Health Plan Gap Closure & Member Experience Solution?

- **Seller:** [Welltok, a Virgin Pulse company](https://www.g2.com/sellers/welltok-a-virgin-pulse-company)
- **Year Founded:** 2009
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f5f7ea45cbdb250b3ea828f6a9a216ff92a0da4858ce87588635d89736b74f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F449778&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

### [Healthspace](https://www.g2.com/products/healthspace/reviews)

Healthspace is your trusted partner for all your healthcare needs. It connects you with everything you need to take good care of yourself and your family - assessing health issues, finding the right doctor, booking diagnostic tests, storing health records or learning new ways to live healthier.

#### Who Is the Company Behind Healthspace?

- **Seller:** [Healthspace](https://www.g2.com/sellers/healthspace)
- **Year Founded:** 2018
- **HQ Location:** Delhi, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=611195e57282559fb5c363a8833d9536e722968c1826cdc5471a71a1424f1d2b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14474795&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Healthvana](https://www.g2.com/products/healthvana/reviews)

Healthvana’s mission is to help eliminate COVID-19 and HIV using technology. Since 2015, the mobile-first patient platform has been rooted in empathy, enabling HIPAA-compliant test results to be easily and quickly distributed to patients. Healthvana gives patients the ability to access their test results or vaccination records anytime, in order to share easily and make healthy choices. During the COVID-19 pandemic, speed is particularly critical to preventing spread, keeping people at work, and supporting efforts such as contact tracing. Healthvana has shared nearly 5 million COVID-19 tests with patients through their mobile phones – no application needed, just a phone browser and birthday. Additionally, cities and counties, labs, health systems, employers, skilled nursing facilities, homeless shelters, schools and more are able to use Healthvana to reduce costs, manage patient communication, and inspire informed action for better outcomes. Los Angeles-based Healthvana focuses solely on anxiety-provoking health information, and serves as the largest patient communication platform for COVID-19 and HIV in the U.S.

#### Who Is the Company Behind Healthvana?

- **Seller:** [Healthvana](https://www.g2.com/sellers/healthvana)
- **Year Founded:** 2015
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=08ac2965196e648b4a1b4922c0249dbfa23707cba5afab1d0db1ed34ad1a0f4a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhealthvana%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [HealthViewX Annual Wellness Visit](https://www.g2.com/products/healthviewx-annual-wellness-visit/reviews)

Boost your practice revenues while reducing administrative burdens with a simple, cloud-based HIPAA-compliant AWV solution.HealthViewX empowers practices to streamline and automate AWVs with accurate eligibility checks and patient-centric questionnaires. HealthViewX AWV Platform enables providers to seamlessly determine eligibility, schedule appointments and automate the AWV process by allowing the patient or pharmacist to complete the HRA on-line. The platform identifies all preventive screenings and health risks the patient medically qualifies and/or is covered by Medicare and offers additional screenings to maximize each visit.The Personalized Preventive Plan (PPP), physician reports and billing summary meeting all Medicare audit requirements are generated automatically. The providers referral network can be imported, streamlining the patient referral process for qualified screenings, Medicare Advantage Plans (MAP), vaccinations, counseling and Chronic Care Management. For more information, visit https://www.healthviewx.com/annual-wellness-visit/

#### Who Is the Company Behind HealthViewX Annual Wellness Visit?

- **Seller:** [Payoda Technology](https://www.g2.com/sellers/payoda-technology)
- **Year Founded:** 2005
- **HQ Location:** Plano, US
- **Twitter:** @payoda  
453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d06147d910c92f6f3193c93bab93ef46733af2ac0379251f2b7139b13a988453&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpayodatechnology&secure%5Burl_type%5D=linkedin_company_website)  
655 employees on LinkedIn®

### [HealthViewX Digital Health Management](https://www.g2.com/products/healthviewx-digital-health-management/reviews)

Transform your care delivery and exponentially increase your patient engagement through a comprehensive and integrated digital healthcare ecosystem. There is a global need for a cutting-edge digital Chronic and Post-Acute Care Management system and we, at HealthViewX, have built just that! HealthViewX combines technological innovation with transformation services to give patients the care they need, when and where they need it. Our smart, intuitive, and user-friendly digital care ecosystem enables the clinical service provider to 1)Personalize Care Plans based on the underlying health status 2)Track key parameters including Vitals, Activities, Sleep, Medication Compliance, Pain, and much more 3)Alert Threshold Breaches 4)Retrieve relevant patient records during patient cross-referrals 5)Synchronizes data in a meaningful way to leverage analytics Learn how our DHM solution can elevate your practice by scheduling a no-obligation demo.

#### Who Is the Company Behind HealthViewX Digital Health Management?

- **Seller:** [HealthViewX](https://www.g2.com/sellers/healthviewx)
- **Year Founded:** 2015
- **HQ Location:** Plano, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf208957f3a2e984fc8d953aa16f9ba6540dd072e31a0252f31aebaefabaff75&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhealthviewx&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [HealthViewX Patient Engagement](https://www.g2.com/products/healthviewx-patient-engagement/reviews)

Seamlessly engage and retain patients, then convert them for life! Our smart integrated Patient Engagement Platform empowers providers to deliver bi-directional conversational messaging at every digital touchpoint of the patient journey. HealthViewX offers an integrated Patient Engagement and Communication solution to seamlessly align and personalize the experience of the patient throughout the care journey with multiple automation touchpoints. With this HIPAA compliant two-way interactive communication platform, providers can effortlessly engage patients on a variety of activities including appointment reminders, alert notifications, feedback surveys, practice newsletters, educational content, perioperative instructions, information about special events like screenings, vaccination drives, etc. Building a hyper engaged Patient-Provider relationship just got easier! Outcomes of HealthViewX Patient Engagement - Life-time Patient-Provider Relationship - Education & Advocacy

#### Who Is the Company Behind HealthViewX Patient Engagement?

- **Seller:** [HealthViewX](https://www.g2.com/sellers/healthviewx)
- **Year Founded:** 2015
- **HQ Location:** Plano, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf208957f3a2e984fc8d953aa16f9ba6540dd072e31a0252f31aebaefabaff75&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhealthviewx&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [HealthViewX Principal Care Management](https://www.g2.com/products/healthviewx-principal-care-management/reviews)

Deliver collaborative care and get reimbursed for PCM services seamlessly. Provide care for patients with one chronic illness to help navigate and stabilize the condition and the possible prevention of an exacerbation that may arise. With the HealthViewX PCM platform, generate pre-built care plans automatically based on the chronic condition mapped in the EHR and individual patient needs to prevent hospitalization and improve quality measures. Automatically identify eligible patients, enroll, document medications, capture accurate time spent with patients, generate billing reports based on CMS guidelines for guaranteed reimbursement. Providing PCM services traditionally with just the EHR or with Excel files is simply too much of a hassle. For more information, visit https://www.healthviewx.com/principal-care-management/

#### Who Is the Company Behind HealthViewX Principal Care Management?

- **Seller:** [Payoda Technology](https://www.g2.com/sellers/payoda-technology)
- **Year Founded:** 2005
- **HQ Location:** Plano, US
- **Twitter:** @payoda  
453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d06147d910c92f6f3193c93bab93ef46733af2ac0379251f2b7139b13a988453&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpayodatechnology&secure%5Burl_type%5D=linkedin_company_website)  
655 employees on LinkedIn®

### [HealthViewX Sync+ Patient Health Mobile App](https://www.g2.com/products/healthviewx-sync-patient-health-mobile-app/reviews)

Sync+ Health Mobile App One platform to empower providers transform episodic transactional care into an ongoing relationship based contextual care pathway that is curated on a per patient basis. Managing your health just got easier! Sync+ shows you a different way to think about your health so you can experience lasting change. The platform will unify health and social care providers around each person’s longitudinal plan of care. The HealthViewX platform with its secure and compliant connections between technology systems that can move any data – medical, behavioral, social services, public health, and payer – to the right people across your community care ecosystem. With its integrated analytics & automation, providers will save their care team time while improving patient wellbeing and fostering positive outcomes. For more info, visit https://www.healthviewx.com/sync-plus-patient-health-mobile-app/

#### Who Is the Company Behind HealthViewX Sync+ Patient Health Mobile App?

- **Seller:** [HealthViewX](https://www.g2.com/sellers/healthviewx)
- **Year Founded:** 2015
- **HQ Location:** Plano, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf208957f3a2e984fc8d953aa16f9ba6540dd072e31a0252f31aebaefabaff75&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhealthviewx&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [HealthViewX Transitional Care Management](https://www.g2.com/products/healthviewx-transitional-care-management/reviews)

Reinvent and transform the post-acute continuum of care. Interact with patients during the critical 30-day post-dischargeHealthViewX’s HIPAA compliant cloud-based software application designed specifically for managing patients in care transitions.Automate your entire care transition workflow - from enrolling the patient, creating the electronic care plan, reconciling medications, scheduling and documenting phone calls to generating reports needed for billing purposes. For more information, visit https://www.healthviewx.com/transitional-care-management/

#### Who Is the Company Behind HealthViewX Transitional Care Management?

- **Seller:** [Payoda Technology](https://www.g2.com/sellers/payoda-technology)
- **Year Founded:** 2005
- **HQ Location:** Plano, US
- **Twitter:** @payoda  
453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d06147d910c92f6f3193c93bab93ef46733af2ac0379251f2b7139b13a988453&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpayodatechnology&secure%5Burl_type%5D=linkedin_company_website)  
655 employees on LinkedIn®

### [Healthward](https://www.g2.com/products/healthward/reviews)

There’s a growing need for population health management software that empowers health care providers to drive positive behavior change among at-risk populations. As a result, capturing and analyzing data beyond what is found in a patient’s electronic health record (EHR) is vital. Our population health management software, Healthward, aggregates patient data from numerous relevant sources. As a provider, it enables you to deliver intentional, patient-centered care that consistently produces positive outcomes without added administrative burden. Complete, integrated data about each patient is paired with smart technology and intuitive workflows. As a result, you will gain valuable insights that drive care collaboration efforts and cost efficiencies.

#### Who Is the Company Behind Healthward?

- **Seller:** [SentryHealth](https://www.g2.com/sellers/sentryhealth)
- **HQ Location:** Louisville, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73c873928c6371bba00e6882370d267c024077c42544162943f6982e4278719b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsentryhealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [higi platform](https://www.g2.com/products/higi-platform/reviews)

higi is a health engagement platform that empowers consumers to measure, track and act on their health data through easily accessible smart health stations currently found at over 10,000 retail pharmacies and other community points of trust

#### Who Is the Company Behind higi platform?

- **Seller:** [higi](https://www.g2.com/sellers/higi)
- **Year Founded:** 2012
- **HQ Location:** Chicago, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=438b6a9b27f6dd7b1a52d1cff4bf268297673fd11b55a9cda50c76266c597281&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhigi&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

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Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Intake](/categories/patient-intake)
- [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

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