Experity Patient Engagement Reviews & Product Details

Experity Patient Engagement software helps reduce wait time, streamline registration, improve patient flow, automate visit surveys, increase patient satisfaction, and manage brand reputation for urgent care clinics. The platform integrates online self-scheduling, eRegistration, queue management, and reputation management into clinic websites and allows patients to self-schedule appointments, register online, and check actual wait times from any electronic device or at check-in with in-lobby screens. Clinics manage walk-ins and self-schedulers from one system and send text reminders and alerts to engage with patients as they wait from a location of their choice. Survey tools allow clinics to manage brand reputation, promote patient retention, and improve their online presence with automatic SMS-based patient surveys after every visit. Content and timing of text messages can be customized for real-time performance and satisfaction feedback, and for patient follow-up tracking. This solution provides door-to-door benchmarks and reports for clinic visibility into performance and trends.