# Best Patient Engagement Software - Page 17

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### Practice Better

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-04T13%3A26%3A26Z&secure%5Bdisplayable_resource_id%5D=1651&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1651&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47168&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D17&secure%5Btoken%5D=d401d7f80030ad27670569321ea2afff1d0330332c3d184ded0eaf4201b60f8e&secure%5Burl%5D=https%3A%2F%2Fpracticebetter.io%2F&secure%5Burl_type%5D=free_trial)

### [evooia](https://www.g2.com/products/evooia/reviews)

evooia is a standardized before-and-after photo documentation system for aesthetic clinics, dermatology practices, and plastic surgeons. Unlike traditional clinical photography setups, evooia works on any smartphone: no dedicated photo room, no expensive camera, no manual calibration. Real-time visual guidance locks angle, distance, and framing automatically on every capture, making every image directly comparable across visits, staff, and locations. Key capabilities: - Guided in-clinic capture with automatic alignment - Remote patient capture between appointments - Continuous visual treatment journal per patient - One-click before-and-after export and sharing Swiss-developed. GDPR and Swiss FADP compliant. Hosted on Microsoft Azure in Switzerland.

#### Who Is the Company Behind evooia?

- **Seller:** [evooia](https://www.g2.com/sellers/evooia)
- **Year Founded:** 2025
- **HQ Location:** Zürich, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de4f9a6c37efdd2d3b4bca3a19416b9dd489ff3b399caf629a3f28edafb351cc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevooia%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [ExperClinic](https://www.g2.com/products/experclinic/reviews)

ExperClinic is a growth platform for medical practices. It turns every patient visit into a growth opportunity: more reviews, fewer no-shows, reactivated patients, all on autopilot. After every appointment, the right message goes to the right patient at the right time. Every patient can leave a public Google review or send private feedback to the practice. The patient chooses. We never route patients based on expected sentiment. The platform supports 91 practice types with specialty-specific defaults. Built in Ontario, Canada with PIPEDA compliance by default. Plans from $129/month CAD with a 30-day free trial, no credit card required.

#### Who Is the Company Behind ExperClinic?

- **Seller:** [ExperClinic](https://www.g2.com/sellers/experclinic)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Experity Patient Engagement](https://www.g2.com/products/experity-patient-engagement/reviews)

Experity Patient Engagement software helps reduce wait time, streamline registration, improve patient flow, automate visit surveys, increase patient satisfaction, and manage brand reputation for urgent care clinics. The platform integrates online self-scheduling, eRegistration, queue management, and reputation management into clinic websites and allows patients to self-schedule appointments, register online, and check actual wait times from any electronic device or at check-in with in-lobby screens. Clinics manage walk-ins and self-schedulers from one system and send text reminders and alerts to engage with patients as they wait from a location of their choice. Survey tools allow clinics to manage brand reputation, promote patient retention, and improve their online presence with automatic SMS-based patient surveys after every visit. Content and timing of text messages can be customized for real-time performance and satisfaction feedback, and for patient follow-up tracking. This solution provides door-to-door benchmarks and reports for clinic visibility into performance and trends.

#### Who Is the Company Behind Experity Patient Engagement?

- **Seller:** [Experity](https://www.g2.com/sellers/experity)
- **Year Founded:** 2019
- **HQ Location:** Machesney Park, IL
- **Twitter:** @ExperityHealth  
278 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a2ddc6e847785f02d4ac7138487abc6c32cc7e74445091350b88406611dd5ecb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14034745%2F&secure%5Burl_type%5D=linkedin_company_website)  
471 employees on LinkedIn®

### [Ezovion Clinical and Hospital Management Software](https://www.g2.com/products/ezovion-clinical-and-hospital-management-software/reviews)

Ezovion Hospital Management Software is an exclusive, dynamically integrated platform that manages your OPD, IPD, EHR, Daycare, Queue management, Lab, Pharmacy, Radiology, Inventory, Tele-Consultancy, IVR and workforce management solutions. We offer a scalable, secure platform to healthcare facilities that provides tremendous value at a low cost and enables medical businesses to provide exceptional healthcare service and patient care through technology across globe. Our Solution : 1. Outpatient Management Software. 2. Inpatient Management Software 3. Laboratory Information Management System 4. Pharmacy Management Software 5. PACS Software 6. Teleconsulting Software 7. Queue & Token Management​ 8. Medical Camp Management Software 9. Inventory & Asset Management Software 10. Blood Bank Management Software 11. SMS, Email Communication​ 12. Analytics 13. Mobile App

#### Who Is the Company Behind Ezovion Clinical and Hospital Management Software?

- **Seller:** [Ezovion](https://www.g2.com/sellers/ezovion)
- **Year Founded:** 2017
- **HQ Location:** CHENNAI, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09237a2ab0675913210a87230af0b698df6b835fc78c068c37630f7e354755ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezovion&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

### [Firefly Health](https://www.g2.com/products/firefly-health/reviews)

Firefly Health is reshaping what great healthcare looks like

#### Who Is the Company Behind Firefly Health?

- **Seller:** [Firefly Health](https://www.g2.com/sellers/firefly-health)
- **Year Founded:** 2016
- **HQ Location:** Watertown, US
- **Twitter:** @CareByFirefly  
916 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=30e600d9f05ca67e6041d93d17c6b975e898521b61d368412b9a029e825030e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffirefly-health%2F&secure%5Burl_type%5D=linkedin_company_website)  
107 employees on LinkedIn®

### [FitPeo](https://www.g2.com/products/fitpeo/reviews)

From Remote Patient Monitoring (RPM), Chronic Care Management (CCM), scheduling and automating patient encounters to connecting, engaging, educating, guiding, monitoring and intervening, FitPeo is the future of healthcare. We are transforming healthcare by replacing episodic approaches with the most complete, patient-centered, and holistically connected care platform. Currently, we provide a variety of Bluetooth-enabled hardware devices, including blood pressure monitors, pulse oximeters and Weight `

#### Who Is the Company Behind FitPeo?

- **Seller:** [FitPeo](https://www.g2.com/sellers/fitpeo)
- **Year Founded:** 2021
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=81a9b6bbff4cdf70796f10742a3b6a380914d5835b6a505f697448b3a2083524&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffitpeo&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

### [Foothold Care Management](https://www.g2.com/products/foothold-care-management/reviews)

Foothold Care Management is a comprehensive, cloud-based software solution designed to enhance care coordination and streamline administrative processes for health homes and care management agencies. By integrating case management, client tracking, treatment planning, and billing functionalities, FCM empowers organizations to deliver efficient and effective care to their communities. Key Features and Functionality: - User-Friendly Interface: Provides an intuitive platform for managing client encounters, core service interactions, and billing statuses, enabling care managers to monitor and address gaps in member care effectively. - Integrated Billing System: Facilitates seamless billing processes by automatically handling health home billing requirements, including claim generation and submission to the Medicaid Analytics Performance Portal Health Home Tracking System . - Comprehensive Reporting and Analytics: Offers robust tools for tracking outcomes, generating reports, and analyzing data to support informed decision-making and demonstrate population health outcomes. - Interoperability: Ensures compatibility with other essential tools, such as referral management systems, to foster effective data sharing and coordination across networks. - Security and Compliance: Maintains high standards of data security, adhering to HIPAA regulations and achieving notable scores in security assessments. Primary Value and Solutions Provided: FCM addresses the complexities of care coordination by offering a centralized platform that simplifies administrative tasks, enhances data accuracy, and improves service delivery. By automating billing processes and providing insightful analytics, FCM enables care management agencies to focus more on client engagement and outcomes, ultimately leading to better health results and operational efficiency. Its interoperability and compliance features ensure that organizations can adapt to evolving healthcare regulations and integrate seamlessly with other systems, positioning them for success in a dynamic healthcare environment.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Foothold Care Management?

- **Seller:** [Radicle Health](https://www.g2.com/sellers/radicle-health)
- **Year Founded:** 2021
- **HQ Location:** Walnut Creek, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=804021c2fdf99bfc7d879d0e95882436bbce3ff9398da68ae73de5ba925cc28e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fradiclehealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
114 employees on LinkedIn®
- **Ownership:** Privately Held

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Foothold Care Management?

- [What is Foothold Care Management used for?](https://www.g2.com/discussions/what-is-foothold-care-management-used-for)

### [FORCE Therapeutics](https://www.g2.com/products/force-therapeutics/reviews)

Founded in 2010, Force Therapeutics is a leading patient engagement platform designed to help clinicians intelligently extend their reach. The Force platform leverages video and digital connections to directly engage patients at every step of the care journey – from the point of surgery scheduling to post-op recovery and beyond. Backed by millions of clinically validated patient data points and insights from more than 70 leading healthcare centers across the country, Force Therapeutics is proven to drive more effective recovery, lower costs, and improve patient outcomes and satisfaction.

#### Who Is the Company Behind FORCE Therapeutics?

- **Seller:** [FORCE Therapeutics](https://www.g2.com/sellers/force-therapeutics)
- **Year Founded:** 2010
- **HQ Location:** New York, US
- **Twitter:** @FORCETherEx  
1,236 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f3766101d558039db25a0f1ef9799e5226174bd1a78cb7c092c7adbc90e8d0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fforce-therapeutics&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

### [Formic Solutions](https://www.g2.com/products/formic-solutions/reviews)

Formic Fusion enables health and care providers to turn data into insight to inform quality and service improvement through easy-to-use and flexible multichannel data capture and analysis survey technology and support.

#### Who Is the Company Behind Formic Solutions?

- **Seller:** [Formic Fusion](https://www.g2.com/sellers/formic-fusion)
- **Year Founded:** 1991
- **HQ Location:** Uxbridge, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb1a1d89638884341708f7dfb99fa4d69014e3bfe593bbf25b20c58b93f4e326&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fformic-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [Formisoft](https://www.g2.com/products/formisoft/reviews)

Formisoft is a patient engagement and front-office automation platform built for healthcare practices. It brings digital intake forms, online scheduling, payment collection, patient messaging, and workflow automation together in a single platform that's simple enough to set up in minutes. Unlike legacy systems that bolt on features as paid add-ons, Formisoft includes everything out of the box: HIPAA-compliant digital forms, online appointment booking, automated reminders via email and SMS, secure patient messaging, payment processing, document management, and e-signatures. No surprise fees, no feature gating.

#### Who Is the Company Behind Formisoft?

- **Seller:** [Formisoft](https://www.g2.com/sellers/formisoft)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=031f2be84dc88797bd374edbf79904013f1fb1c2a0b9bfd9fff11f12642bfde8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fformisoft-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [GalenX](https://www.g2.com/products/galenx/reviews)

GalenX helps private practitioners to grow their clinical practice by providing digital and automated solutions focused on customer service and marketing strategies

#### Who Is the Company Behind GalenX?

- **Seller:** [GalenX](https://www.g2.com/sellers/galenx)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [GEMMS](https://www.g2.com/products/gemms/reviews)

An EHR solution with patient medical progress tracking, operating cost capture, and a single database for clinical and financial data.

#### Who Is the Company Behind GEMMS?

- **Seller:** [GEMMS](https://www.g2.com/sellers/gemms)
- **HQ Location:** Clovis, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=62825589755af7101b01f98e45d619d4b9a60456df8061b2969435cc7a594551&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgemms-one-a-harris-healthcare-company%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [Hale Health](https://www.g2.com/products/hale-health/reviews)

Hale Health is a comprehensive remote care platform designed to enhance the efficiency and effectiveness of clinical teams by facilitating seamless communication and engagement with patients beyond traditional office visits. By integrating advanced telemedicine tools, Hale Health enables healthcare providers to deliver high-quality care remotely, improving patient access and satisfaction. Key Features and Functionality: - Video Visits: Conduct live video consultations with patients, ensuring continuity of care through integrated scheduling and open APIs that support existing workflows. - Patient Engagement: Utilize case management features and rich-media messaging to triage patient requests, automate follow-ups, and streamline communication, thereby enhancing clinical efficiency. - Remote Monitoring: Enroll and monitor patients using real-time data from connected devices, allowing for prompt identification of potential health issues and timely interventions. - Automated Programs: Implement pre-defined programs that include messages, questionnaires, educational materials, and scheduled visits to encourage patient engagement and compliance. Primary Value and Solutions Provided: Hale Health addresses the challenges of limited practice capacity and the need for improved patient access by offering a robust remote care solution. It enables clinical teams to expand their services beyond the confines of the clinic, thereby increasing practice capacity and operational efficiency. Patients benefit from enhanced access to care through secure messaging, live video visits, and continuous monitoring, leading to improved health outcomes and satisfaction. By streamlining triage processes and automating follow-ups, Hale Health reduces administrative burdens on healthcare providers, allowing them to focus more on patient care.

#### Who Is the Company Behind Hale Health?

- **Seller:** [Hale Health](https://www.g2.com/sellers/hale-health)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5e60a87cdb4098c0341f0f070d867f4b58fdfedecf2ef8dd8dfa4163e31c967&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhale-health&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [HCP Reputation Management](https://www.g2.com/products/hcp-reputation-management/reviews)

Take control of your online reputation with a review management solution that monitors and sends email alerts straight to your inbox. At a glance, HCP Reputation Management analyzes trending keywords and tracks overall ratings across all review sources. Boost review visibility and SEO with HCP's site widgets. Launch review campaigns with ease to request reviews to a specific audience and track the success directly from your dashboard.

#### Who Is the Company Behind HCP Reputation Management?

- **Seller:** [Home Care Pulse](https://www.g2.com/sellers/home-care-pulse)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0005c581fb76af7ccabcfe2af4f9a867f1b13ad320c9ecf9f7fe24f3a6439df2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Factivated-insights%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Health Check](https://www.g2.com/products/xund-health-check/reviews)

XUND's Health Check is a comprehensive digital tool designed to proactively assess patients' health risks before the onset of symptoms. By evaluating factors such as lifestyle, medication use, and medical history, it generates a 360° risk profile across all organ systems. This enables healthcare providers to guide preventive measures and enhance the accuracy of subsequent assessments.

#### Who Is the Company Behind Health Check?

- **Seller:** [XUND](https://www.g2.com/sellers/xund)
- **Year Founded:** 2018
- **HQ Location:** Wien, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d44ad03d491245f2e95135819e8f437c3393645b9a980c078434b9553cf23f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxund&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

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Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Intake](/categories/patient-intake)
- [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

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