Best Online Reputation Management Software - Page 37

VectorTilt

VectorTilt helps restaurant owners understand what guests keep saying, without reading every review. Start with five free tools at https://www.vectortilt.com/tools: - Google review link and QR generator: a direct write-a-review link and a printable QR code for tables and receipts. - Google review reply generator: drafts a reply to any review. You post it yourself. - Restaurant review analysis: sentiment and the top complaint in recent Google reviews. - Menu engineering from reviews: which dishes guests praise, mention or complain about. - Restaurant Google review score: a 0 to 100 score against nearby places. The paid product is a short Monday report. VectorTilt reads your Google reviews and Instagram comments with read-only access and sends what guests loved, what came up more than once, and one thing to try this week. The first report is free, then $9.99 a month per location. Nothing is ever posted for you.

Vela

Vela is a Customer Loss Prevention System for independent small businesses: restaurants, salons, auto shops, gyms, and dental practices. It watches every new Google review continuously, reads it for sentiment and topic, and tells the owner in plain language when their reputation starts slipping and what to look at. Vela scores the business with one Reputation Health Score (0 to 100) and sends a clear alert the moment something changes: a rating drop, a complaint spike, a new recurring topic, an urgent review, or a slowdown in new reviews. Its daily "today's read" names the single most notable change since the last check and rates the loss risk. Owners can see exactly how each review moved their score and drill from any complaint topic straight into the reviews behind it. Vela is analytical, not a marketing suite. It does not write replies, send review requests, or run campaigns. It watches, scores, and tells you the truth, then you decide what to do. That focus is why it starts at $39 a month for a single location, when the category is full of $249-and-up suites built for marketing teams.

Vercepta

Vercepta is an all-in-one reputation intelligence platform engineered for modern business owners who understand that reviews drive revenue. Unlike simple review monitoring tools, Vercepta acts as a command center, empowering brands to actively track, analyze, and respond to online reviews across Google, Yelp, Trustpilot, and more. Real-time SMS and email alerts ensure you never miss critical feedback, while the Insights Hub provides powerful behavioral trend analysis to uncover hidden opportunities for growth. Designed for small business owners from restaurants and spas to dental clinics and tattoo studios — Vercepta delivers actionable data without the overwhelm. The built-in Vercepta Score gives you an instant pulse on your brand health, benchmarking your online reputation against industry averages. Automated review aggregation and platform-wide alerts help you protect your reputation, address customer issues faster, and maximize positive brand visibility. Vercepta’s onboarding process is quick, with smart data capture that personalizes the platform to your business needs. Whether you manage a single storefront or multiple locations, Vercepta scales effortlessly, providing seamless reporting and multi-location insights. The platform leverages API integrations and secure data protocols to keep your customer and business information protected. With plan options ranging from a Free tier for solo operators to premium Silver and Gold plans for growing teams, Vercepta makes professional-grade reputation management accessible, affordable, and powerful. The mission is simple: empower owners who care about their brand to command their reputation with speed and confidence. Whether you’re looking to increase review response rates, benchmark your performance, or unlock deep market insights, Vercepta gives you the tools to transform reviews from a stressor into a strategic asset. Built on a modern, intuitive interface with advanced analytics under the hood, Vercepta is your partner in brand protection, growth, and reputation excellence.

Average Rating: 5.0/5.0

Total Reviews: 2

VibeWaggler

VibeWaggler is review intelligence and online reputation management software for multi-location service businesses. It puts every review into one inbox and tells each location what to fix next. It pulls reviews from 22 platforms, including Google, Yelp, Facebook, TripAdvisor, DoorDash and Uber Eats. AI drafts each reply in the owner's voice, and nothing posts until a person approves it. VibeScore gives every location, or every field crew, one score built from its rating mix, review volume and reply rate. VibeChat answers plain-English questions about what customers are saying. Built for restaurant groups and home-service companies running 1 to 50 locations.

Vicinus.ai

A SaaS based AI powered hyperlocal marketing tool for businesses with multiple locations. The platform is purpose-built to address the unique needs of multi-location businesses—helping them to maximise visibility, drive in-store conversions, and streamline local digital operations through automation, analytics, and intelligent workflows. It has built in features and capabilities to manage listings across platforms, customer reviews, landing pages and call tracking with regular reporting on the performance and other analytics through a modular, API-driven Service-Oriented Architecture (SOA)

VisibleFeedback

VisibleFeedback helps local businesses protect their online reputation and build customer trust, before a bad review ever hits the internet. With simple QR code-based feedback collection, VisibleFeedback lets restaurants, hotels, salons, and more hear from real customers in real time. Negative experiences trigger instant alerts, giving owners a chance to resolve issues privately, while happy customers are nudged to leave public 5-star reviews.

Visihero

VouchTrack

VouchTrack is a review management and AI visibility service for US local businesses, from one location to many. It asks every customer for a review by text, email, WhatsApp or QR code. It drafts AI replies that a person approves before they post, and shows where the business ranks in Google Maps, ChatGPT, Gemini and Perplexity.

Voxtya

Voxtya is the all-in-one online presence platform for local businesses (restaurants, hair salons, hotels, shops). Six services available à la carte at €29/month each, or combos at €49/month, or the full Suite at €119/month (annual pricing − 20%): - Website builder with 21 industry templates + custom domain + free SSL + quote request form - Zero-commission online bookings with drag-drop floor plan - Review collection via gamified wheel of fortune and QR codes on tables - AI replies to Google, TripAdvisor and Facebook reviews in your tone of voice - Social media studio: 10 AI post ideas per month per industry + planning - Visibility & advice: monthly local-SEO audit, 3-5 competitor tracking, 3 AI actions per month European all-in-one that bundles Partoo + Zenchef + Wix + Hootsuite into one tool, 4x cheaper than stacking specialized tools. Each tenant also gets an auto-blog generating 15 SEO articles per year. Free 30-day trial · cancel in 1 click. Target: owners of local businesses (restaurants, salons, hotels, bakeries, auto repair, independent shops) who currently juggle 3-5 disconnected tools and want one dashboard for their online visibility.

Webbosaurus Review Monitoring

Westify

Westify helps local businesses — restaurants, hotels, clinics, auto shops, salons, with one location or many — stay on top of their Google reviews without the owner writing every reply by hand. For every new review, Westify drafts a response in the business's own brand voice; the owner reviews and approves it (or turns on autopilot so it publishes automatically). 1-2★ reviews trigger an instant SMS alert so no unhappy customer goes unanswered. Every month, Westify delivers a report with the Westify Score and the recurring themes customers mention — wait times, cleanliness, staff — so owners know what to fix in operations, not just what to say in a reply. It also includes a feedback funnel (QR code at the table or front desk) to generate more positive reviews. Westify also lets you run digital loyalty cards for customer retention, works with apple and google wallets. Works globally. Available in any language.

White Label Reputation Management

Whitespark Reputation Builder

Reputation Builder is an online review management and reputation platform built for agencies, enterprises, and local businesses who want to continuously grow their review count and turn customer feedback into a competitive advantage. Why agencies and local businesses choose Reputation Builder: 1. Get more reviews: Automatically request reviews via email and SMS with branded, designs. 2. Monitor and respond everywhere: Track and respond to reviews across 100+ sites, all from one place. 3. Showcase your reputation: Display reviews directly on your website to build trust and turn happy customers into your best marketing. 4. Industry-leading reporting: Get an overview of your review ratings, Net Promoter Score, survey results, and customer engagement trends with PDF/CSV export and automated report delivery. The platform is available in English, Spanish, French, Dutch, Norwegian, Swedish, Portuguese, German, and Italian.

Wiremo

Wiremo is the customer review management solution for leading eCommerce websites. The platform automatically collects customer reviews, analyzes them for positive sentiment, and displays them in stunning carousel format alongside eye-catching product photos. Easily integrate Wiremo with Shopify, Squarespace and WordPress to harness the power of user-generated content (UGC). Boost SEO, social proof and sales with Wiremo’s all-in-one review management platform that is fluent in over 15 languages.

Average Rating: 5.0/5.0

Total Reviews: 1

WizVille

WizVille transforme l’expérience client en moteur de croissance ! Notre plateforme permet d’impliquer l’ensemble des collaborateurs dans l’optimisation des expériences clients, avant, pendant et après la vente, sur tous vos canaux de contacts, pour gagner une clientèle plus fidèle et promotrice. En moyenne, nos clients gagnent chaque année 10% de NPS et augmentent leurs notes sur les plateformes publiques d’avis clients de 20%.