Westify helps local businesses — restaurants, hotels, clinics, auto shops, salons, with one location or many — stay on top of their Google reviews without the owner writing every reply by hand. For every new review, Westify drafts a response in the business's own brand voice; the owner reviews and approves it (or turns on autopilot so it publishes automatically). 1-2★ reviews trigger an instant SMS alert so no unhappy customer goes unanswered. Every month, Westify delivers a report with the Westify Score and the recurring themes customers mention — wait times, cleanliness, staff — so owners know what to fix in operations, not just what to say in a reply. It also includes a feedback funnel (QR code at the table or front desk) to generate more positive reviews.
Westify also lets you run digital loyalty cards for customer retention, works with apple and google wallets.
Works globally. Available in any language.