# Best Online Reputation Management Software - Page 19

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 359

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,200+ Authentic Reviews
- 359+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=84697&focus%5B%5D=1196045)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Experience.com, and Liftify.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=experience-com&focus%5B%5D=liftify)

**Sponsored**

### UserGuiding

UserGuiding is a no-code product adoption platform for teams who need users to reach value on their own, without a support ticket or a training call. You build in-app guidance inside your own product using a visual editor and a Chrome extension, with no engineering ticket. Interactive guides and walkthroughs, onboarding checklists, tooltips, hotspots, banners and announcement modals, each targeted to segments you define from user attributes and events. One platform for the whole adoption loop. Onboard users, see where they stall, ask them why, collect what they want built next, show them what you committed to, then announce it in-app when it ships. Self-serve help: a standalone multilingual Knowledge Base, a Resource Center widget inside your product, and an AI Assistant that answers your users' questions conversationally from your own content. Deflect tickets without adding headcount. Feedback and evidence: in-app surveys and NPS targeted to the right users at the right moment, analytics on every guide, checklist and survey, and Session Replay to see exactly where users stall. Custom Alerts flag a material that stops performing, instead of you finding out at the monthly review. Feature requests and public roadmap: your users submit ideas inside your product and vote on each other's. Everything lands in an inbox you approve before anything goes public. What you pick moves onto a public roadmap in status columns you name yourself, and when it ships it becomes an update post on the same page the request started on. AI-native access: UserGuiding ships an MCP server, so you can query your own adoption data straight from Claude, Cursor or any MCP client rather than exporting spreadsheets. The 1:1 onboarding program: twelve weeks, one hour a week, someone from our team on a call with yours, building in your account instead of handing you a plan. Each session takes one piece of your user journey and gets something live. UserGuiding is the only product adoption platform that includes a weekly 1:1 onboarding program at no additional fee. Everywhere else, hands-on implementation is a paid services engagement or reserved for enterprise contracts. You can see what UserGuiding costs without booking a call. Plans start at $174 per month billed annually. Enterprise adds SAML SSO, activity logs, migration support, and SOC 2, GDPR and HIPAA compliance. More than 1,000 companies use UserGuiding, which holds 4.7 stars across 772 G2 reviews, most often praised for how quickly it goes live.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-03T21%3A30%3A58Z&secure%5Bdisplayable_resource_id%5D=1561&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=85720&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=85720&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%3Fpage%3D19&secure%5Btoken%5D=1f49cee03d98e457bf3d3276ce897f50d9fa1533db756bbbdc079d478edc253d&secure%5Burl%5D=https%3A%2F%2Fuserguiding.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2_cpc&secure%5Burl_type%5D=custom_url)

### [Reeview](https://www.g2.com/products/reeview/reviews)

Reeview uses the power of behavioural psychology to help business owners generate more online reviews from their customers at a scale never seen before. Businesses can easily build a constant stream of positive reviews using the power of sms, email and automation, leading to a stronger reputation, higher ranking and more sales.

#### Who Is the Company Behind Reeview?

- **Seller:** [Reeview](https://www.g2.com/sellers/reeview)
- **Year Founded:** 2021
- **HQ Location:** Dover, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=148637a142f049aecf9a24c0cb719572b2ad7395991614b23b2ece3aa05ef22c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freeviewapp&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

### [ReForce](https://www.g2.com/products/reforce/reviews)

ReForce is a proprietary review generation and reputation management tool that allows your clients or franchisees to maximize the value of positive customer experiences by giving people a quick and easy way to leave online feedback.

#### Who Is the Company Behind ReForce?

- **Seller:** [Galeforcedigital](https://www.g2.com/sellers/galeforcedigital)
- **Year Founded:** 2014
- **HQ Location:** Palm Beach Gardens, FL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a193fcf5c7d686907dc3c64b847fcff16333e5b1391d4c23183e972ab7a8723&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgale-force-digital-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Relvio](https://www.g2.com/products/relvio/reviews)

Relvio is an online reputation management solution that helps local businesses monitor, respond to, and analyze their Google reviews from a centralized dashboard. It is designed for restaurants, hotels, clinics, dental practices, and other service-based businesses that rely on online reviews to attract customers. The platform uses artificial intelligence to generate personalized review responses based on each business's configured tone, style, and context. Rather than producing generic templates, the AI adapts to the specific content and sentiment of each review. Business owners can review, edit, regenerate, or approve each suggested response before it is published to Google. Relvio connects directly to Google Business Profile through a guided setup process that requires no technical knowledge. Once connected, the platform automatically imports existing reviews and begins tracking new ones in real time. Key features and capabilities include: - AI-Generated Review Responses: The platform analyzes the content of each review and drafts a response aligned with the business's communication style. Users maintain full control and approve every response before publication. - Rating Analytics and Trend Tracking: Relvio provides visual dashboards that show how a business's rating evolves over time, which topics customers mention most frequently (such as customer service, product quality, or wait times), and the percentage of positive versus negative feedback. - Path to Next Star Calculator: A built-in tool that calculates exactly how many additional positive reviews a business needs to reach its next star rating milestone on Google, helping owners set concrete reputation goals. - Review Generation Tools: Businesses can create custom QR codes and direct review links to share with customers through WhatsApp, email, printed materials, or social media, making it easier to collect new reviews consistently. - Multi-Location Management: Users with multiple business locations can manage all of them from a single account, with location-specific AI configurations, comparative performance metrics, and unified reporting. Relvio is available in English and Spanish, with native support for Spanish-speaking markets. The platform offers a free tier that supports up to 150 reviews, with paid plans starting at €8.33 per month billed annually. All plans include unlimited locations and unlimited AI-generated responses. No credit card is required to start, and there are no long-term contracts. The target audience includes small and medium-sized local businesses, multi-location franchises, and digital marketing agencies managing online reputation on behalf of their clients.

#### Who Is the Company Behind Relvio?

- **Seller:** [Relvio](https://www.g2.com/sellers/relvio)
- **Year Founded:** 2026
- **HQ Location:** Madrid, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=77bea208ee6a7c90590146b92b23ee0cc54257ee255ba21f4f367fae4aa87bf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frelvio%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RepBot.ai](https://www.g2.com/products/repbot-ai/reviews)

RepBot.ai is an AI-powered online reputation management platform designed to help businesses monitor, manage, and enhance their digital presence. By automating the process of tracking customer reviews across over 100 platforms—including Google, Facebook, and Yelp—RepBot.ai enables businesses to maintain a positive online image efficiently. The platform utilizes natural language processing to analyze review sentiments, generate personalized responses, and identify negative reviews that violate platform policies for removal. Additionally, RepBot.ai offers tools for review generation, sentiment analysis, and customizable review display widgets, allowing businesses to proactively manage their online reputation and foster customer trust. Key Features and Functionality: - Automated Review Generation: Engage customers through multiple channels such as email, text messages, and QR codes to solicit feedback and generate new reviews. - 24/7 Review Monitoring: Continuously monitor reviews across more than 100 platforms, ensuring timely awareness of customer feedback. - AI-Powered Response Automation: Instantly generate and publish personalized responses to customer reviews, maintaining consistency and saving time. - Negative Review Management: Automatically detect and flag reviews that violate platform policies for removal, helping to maintain a positive online presence. - Sentiment Analysis and Reporting: Utilize AI-driven analytics to gain insights into customer preferences and areas for improvement. - Customizable Review Display Widgets: Showcase top customer reviews on your website using widgets tailored to fit your brand's aesthetic. Primary Value and Solutions Provided: RepBot.ai addresses the challenges businesses face in managing their online reputation by automating the monitoring and response to customer reviews. This automation saves time, reduces labor costs, and ensures a consistent and professional brand image across multiple platforms. By leveraging AI-driven insights, businesses can better understand customer sentiments, make informed decisions to enhance customer experience, and ultimately increase revenue. The platform's ability to generate new reviews and display positive testimonials also helps in building trust and credibility with potential customers.

#### Who Is the Company Behind RepBot.ai?

- **Seller:** [Repbot.ai](https://www.g2.com/sellers/repbot-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RepCheckup](https://www.g2.com/products/repcheckup/reviews)

RepCheckup is an online reputation management company that uses software to help local companies, hospital groups, multi-location businesses, contractors, and everyone in between improve their online presence and grow their business with active review solicitation and monitoring.

#### Who Is the Company Behind RepCheckup?

- **Seller:** [RepCheckup](https://www.g2.com/sellers/repcheckup)
- **HQ Location:** N/A
- **Twitter:** @repcheckup  
26 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6ceb0d176821fd62ce943ada1a75abda8c3b5a6ebb0aaaca4a98a4fd148fe49f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frepcheckup%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReplyBuddy](https://www.g2.com/products/replybuddy/reviews)

ReplyBuddy is an AI powered review management tool built for local businesses. Paste any Google review and get a professional, on brand reply in seconds. With local SEO keywords woven in automatically. Unlike generic AI tools, ReplyBuddy learns how you sound through Brand DNA profiling. Set your tone, warmth, and formality once, and every reply matches your voice. No prompting. No copy pasting between tabs. Features include automatic SEO keyword injection (boosting your Google Maps visibility), a live reputation score with sentiment tracking, negative review email alerts, batch reply generation, and Zapier integration for automation.

#### Who Is the Company Behind ReplyBuddy?

- **Seller:** [ReplyBuddy](https://www.g2.com/sellers/replybuddy)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Reply Champion](https://www.g2.com/products/reply-champion/reviews)

Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.

#### Who Is the Company Behind Reply Champion?

- **Seller:** [Reply Champion](https://www.g2.com/sellers/reply-champion)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d1a95fa58ad08a41e1247da7f9f54fed8f7aad247b32a7af71723e6173e534d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freply-champion%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReplyClerk](https://www.g2.com/products/replyclerk/reviews)

ReplyClerk is a managed Google review reply service for local businesses. It connects to your Google Business Profile, drafts a specific reply for every review, and posts it. Positive reviews (4-5 stars) are handled automatically. Negative and mixed reviews are held for your approval before anything goes live. Every reply references the customer's actual comments instead of using generic templates.

#### Who Is the Company Behind ReplyClerk?

- **Seller:** [ReplyClerk](https://www.g2.com/sellers/replyclerk)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Reply Daily](https://www.g2.com/products/reply-daily/reviews)

ReplyDaily is an AI-powered Google review response automation tool for local businesses. It connects to your Google Business Profile and automatically writes and posts personalized replies to every new review — in your brand voice — within 24 hours, without any manual effort. Instead of spending time writing responses to every customer review, ReplyDaily handles it automatically. You set your brand voice once (Friendly, Professional, Casual, or Formal), and the AI generates a unique, relevant reply for each review based on what the customer actually wrote. Positive reviews (3–5 stars) are posted automatically. Negative reviews (1–2 stars) are held for your approval before anything goes live, so you stay in full control of sensitive responses. ReplyDaily also handles backlog cleanup — if you have hundreds of unanswered reviews from the past, we can reply to all of them as a one-time project before the automation takes over. The platform supports multi-location businesses, with plans covering 1 location up to unlimited locations for agencies and franchises. Setup takes under 5 minutes: connect your Google Business Profile via OAuth, choose your brand voice, and your first automated reply goes live the same day. ReplyDaily is built for restaurants, dental offices, dispensaries, law firms, hotels, auto dealerships, gyms, salons, and any local business that relies on Google reviews to attract new customers.

#### Who Is the Company Behind Reply Daily?

- **Seller:** [ReplyDaily](https://www.g2.com/sellers/replydaily)
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d9aa7b8b7eb95e592cdd6d7eec5dc2e5c9a72cfcc4e5f16432f5655e92ee468&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freplydaily&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReplyGenius.AI](https://www.g2.com/products/replygenius-ai/reviews)

ReplyGenius.AI was developed to address two key challenges faced by businesses in today's digital landscape. After working for an e-commerce brand (where part of my job was to craft responses and analyse customer reviews on various review platforms) it has become evident that crafting personalized responses to online reviews is often a struggle. With limited time and resources, it becomes challenging to provide highly individualized and meaningful replies that resonate with customers. The second challenge arises from the vast amount of customer reviews available online. It can be overwhelming for businesses to manually analyse and extract valuable insights from these reviews. Identifying common complaints and praises across different platforms becomes a time-consuming task that hinders the ability to take prompt action. ReplyGenius.AI combines the power of artificial intelligence and natural language processing to revolutionize the way businesses handle online reviews. With ReplyGenius.AI, you can: 🚀 Create highly individualized responses to online reviews across various platforms 🚀 Automatically analyse customer reviews to identify common complaints and praises 🚀 Gain actionable insights from customer feedback to enhance your business operations How Does It Work? → Start your free trial on ReplyGenius.AI → Select a Review Platform and paste your review → Get your ready-to-post Response tailored to the review's content in seconds. But that's not all! ReplyGenius.AI also offers powerful review analysis features: Once you have processed a couple reviews: → Navigate to the Analysis section and Click Analyse Reviews → Receive actionable insights and recommendations based on what your customers say → Make informed decisions and implement necessary improvements to enhance customer satisfaction. Try ReplyGenius.AI for free! I am excited to hear your feedback and welcome any suggestions to further improve the product.

#### Who Is the Company Behind ReplyGenius.AI?

- **Seller:** [ReplyGenius.AI](https://www.g2.com/sellers/replygenius-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8bf04a4579e109986ebc718f855500c82a0f2b8ae0d1f6d9c7074a27b561e55a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freply-genius%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Repnovo](https://www.g2.com/products/repnovo/reviews)

Repnovo is an all-in-one online reputation management platform designed to help businesses generate more reviews, protect their brand, and improve local SEO without adding operational complexity. Built for growing and multi-location businesses, Repnovo centralizes review management across platforms like Google and Facebook while automating the entire review lifecycle. With Repnovo, businesses can easily request reviews via SMS, email, QR codes, and custom review funnels, ensuring a consistent flow of fresh, high-quality feedback. AI-powered review replies save time and ensure every customer is acknowledged with on-brand, SEO-optimized responses. Negative feedback is intelligently routed to private channels, allowing teams to resolve issues before they impact public perception. Repnovo also offers real-time analytics, sentiment tracking, social sharing tools, website review widgets, and multi-location dashboards, giving businesses full visibility into their online reputation from one unified platform. With no long-term contracts and hands-on support, Repnovo helps businesses turn customer feedback into a powerful growth engine.

#### Who Is the Company Behind Repnovo?

- **Seller:** [Repnovo](https://www.g2.com/sellers/repnovo)
- **Year Founded:** 2022
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f92ac68f6948a51948d7a5ca9206e48f6b2a5f887bee10b8d3736c3ee4ab374d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frepnovo%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RepReply](https://www.g2.com/products/repreply/reviews)

RepReply is an AI-powered review response tool that helps businesses manage and respond to customer reviews automatically. It generates professional, customized replies tailored to each review's tone and content. Key features include AI-generated review responses, multi-platform support (Google, Yelp, TripAdvisor), tone and style customization, response analytics dashboard, and team collaboration tools. RepReply saves businesses hours of manual work while maintaining a consistent, professional online reputation. Plans start at $29/month with a free trial available.

#### Who Is the Company Behind RepReply?

- **Seller:** [RepReply](https://www.g2.com/sellers/repreply)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RepScan](https://www.g2.com/products/repscan/reviews)

RepScan es una plataforma SaaS diseñada para que las empresas gestionen de forma autónoma su presencia digital. Permite monitorizar, categorizar y eliminar contenido perjudicial desde un único panel de control, con búsquedas automáticas 24/7, alertas instantáneas y acciones de desindexación o eliminación directa. Ofrece total visibilidad, priorización estratégica de riesgos y control inmediato, sin necesidad de intermediarios.

#### Who Is the Company Behind RepScan?

- **Seller:** [RepScan](https://www.g2.com/sellers/repscan)
- **Year Founded:** 2021
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9bdb1db925656e5988da5a69d516aae9ce4fc43fe15f277bf08b39c9cac26dd7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frepscan&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

### [RepuClinic](https://www.g2.com/products/repuclinic/reviews)

RepuClinic is a review management and online reputation automation platform designed for local service businesses, including contractors, tradespeople, and other field service providers. It automates the process of collecting Google reviews after completed jobs, manages review request follow-up, and generates AI-drafted responses to incoming customer reviews. Local service businesses rely on online reviews to attract new customers but frequently lack the time or systems to collect them consistently. RepuClinic addresses this by automating the review request workflow without requiring ongoing manual input from business staff. After a job is completed, the platform sends review requests to customers via SMS and email, tracks delivery and response rates, and routes customers directly to the business's Google Business Profile to leave a review. The platform monitors incoming reviews and uses AI to generate response drafts, which business owners can review and publish. A reporting dashboard gives owners visibility into review volume, request performance, and ratings trends over time. Monthly reports summarize activity across each billing period. RepuClinic is used by businesses in industries including roofing, HVAC, plumbing, landscaping, auto repair, dental, and other local service trades. Key features include: - Automated review request delivery via SMS and email triggered after job completion - AI-generated response drafts for incoming Google reviews - Direct routing to Google Business Profile for streamlined review submission - Review performance dashboard with request tracking and ratings analytics - Monthly performance reports summarizing review activity and trends RepuClinic operates as a software-as-a-service (SaaS) product built for owner-operated businesses and small teams without dedicated marketing staff. It is designed to run in the background without ongoing configuration after initial setup. Pricing includes a 90-day free pilot period followed by a monthly subscription.

#### Who Is the Company Behind RepuClinic?

- **Seller:** [Donskee Technology Solutions](https://www.g2.com/sellers/donskee-technology-solutions)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1a12fa44ccd5b0118bc9840be590fd6131106fb61c8e5512c47b31e3be8be30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdonskeetech%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Reputacion](https://www.g2.com/products/reputacion/reviews)

Reputacion is an all-in-one reputation platform that helps local businesses and multi-location networks collect more Google and Facebook reviews, respond with AI, and climb local search rankings — all from a single dashboard. From on-site QR/NFC review collection and a unified inbox (Messenger, Instagram, and live chat) to multi-location bulk management and local visibility tracking, it turns customer feedback into growth whether you run one location or hundreds.

#### Who Is the Company Behind Reputacion?

- **Seller:** [Reputacion](https://www.g2.com/sellers/reputacion)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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[Browse Online Reputation Management Themes](/categories/online-reputation-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews

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