Best Online Reputation Management Software - Page 19

How Many Online Reputation Management Software Products Does G2 Track?

Total Products under this Category: 458

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SalesCaptain (+1.03%) - Among all products in this category, SalesCaptain recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Online Reputation Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,500+ Authentic Reviews
  • 458+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Reputation Management Software

G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and ReputationStacker.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=reputationstacker)

Localprof

LocalProf automates review requests, helping small businesses grow their reputation effortlessly. Increase reviews, boost trust, and attract more customers with a hands-free system that improves conversions and builds credibility—all at an affordable price.

Who Is the Company Behind Localprof?

Local Repute

LocalRepute helps businesses manage, monitor, and elevate their online reputation and customer feedback. We specialize in review management software, local SEO optimization, and automated customer engagement tools designed to build trust and grow your local presence. Whether you're looking to streamline review responses, improve customer sentiment, or boost your visibility across search and maps, LocalRepute provides reliable, end-to-end digital solutions for modern businesses.

Who Is the Company Behind Local Repute?

LocalReviewDesk

LocalReviewDesk helps local businesses collect more Google reviews and catch problems before they go public — from one branded QR and NFC review page. When a customer scans your QR code or taps an NFC card, they land on a branded page with two options shown side by side: leave a public Google review, or send private feedback straight to your team. Every customer sees both, every time — happy or unhappy. You collect more genuine reviews and hear about issues early, without ever routing people by sentiment. Everything lands in one simple dashboard: Google review clicks, scan activity, and a private feedback inbox with status tracking and instant email alerts. No spreadsheets, no scattered channels, no enterprise bloat. Built for single and multi-location local businesses — cafés, salons, restaurants, clinics, auto shops, and trades that want more reviews and a direct feedback channel, not a 40-feature reputation suite they'll use 5% of. Compliant by design. Both review options are always visible to every customer. No review gating, no fake or incentivised reviews, no hiding negative feedback. Built around Google's review policy, Australian Consumer Law, and US review-fairness principles. Simple pricing: $20/month for your first location, +$20/month for each additional location (up to 12), or $200/year with two months free. Every location includes 2 NFC review cards. No setup fee, cancel anytime, and your customer data is never sold. Options at the counter: leave a public Google review or send private feedback.

Who Is the Company Behind LocalReviewDesk?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Locivo

Locivo is AI-powered review management and local SEO software that automates reputation management across locations. It generates AI-driven responses to Google reviews based on a business's brand voice. Locivo tracks ratings and reviews across 32+ platforms like Google and Trivago, consolidating data into one dashboard. Citation management audits business Name, Address, and Phone info across directories, identifying inconsistencies affecting rankings. Local rank tracking monitors keyword positions in Google search, showing weekly trends. The software creates personalized review request emails with tracked links to measure engagement. Negative reviews are flagged using sentiment analysis for quick responses. Locivo syncs with Google Business Profile for editing information, hours, and photos. Multi-location dashboards and white-label portals enable centralized management and custom branding.

Who Is the Company Behind Locivo?

loopa

Loopa Review is reputation intelligence software for local businesses and franchises. A venue with hundreds of Google reviews already contains the exact reason its rating is not improving. The problem is not missing data: it is scattered across comments nobody has time to read one by one. Loopa Review extracts the real reviews from your Google listing, groups recurring problems into concrete themes such as wait times, value for money or staff, and backs every finding with verbatim customer quotes. It then delivers an action plan with prioritized steps for each problem, ready to hand to a team or a franchisee. It also helps you earn more positive reviews: a review link or QR code per branch, NFC support, suggested responses for negative reviews, and direct publishing to your Google Business Profile. Reports export to PDF. Built for bars, restaurants, salons and chains running several locations. If a data point does not exist, the report says so. No invented reviews or statistics.

Who Is the Company Behind loopa?

MapBlazers

MapBlazers is a cloud-based review management tool that helps businesses collect reviews from customers by sending feedback requests. The software automatically requests reviews from customers via text or email after a sale or service. It compiles the reviews collected into a centralized interface that enables businesses to highlight positive feedback and manage their online reputation.

Who Is the Company Behind MapBlazers?

Mastery Digital - Reputation Software

Mastery Digital is a full-service Digital Marketing company that also provides elite Reputation Management Software to help you grow trust and sales. Our software is designed to make it as effortless as possible for you to gain a steady flow of genuine, positive online reviews, and to showcase those reviews where it matters to your customers. During your demo call, we will be glad to show you the full details on how our system both meets and exceeds what you can find even from bigger brands - all at a more competitive price point that makes us a great partner for your reputation needs. Some of our highlighted features include: Automated Review Generation (CRM Integration) - Get truly effortless growth in online reviews. Based on CRM activity, our software can note that someone visited you and automatically email or text them an invitation to leave an online review. AI Review Response - Save time and remove stress. Instead of having to expend energy coming up with the perfect response to a review, our AI will create an empathetic, articulate, and relevant response that upholds your brand and wins people over to you. Automated Review Marketing - In addition to helping you get the steady flow of reviews that consumer want to see, our system will post your current reviews onto your website and Facebook page to impress your audience. Current and verifiable reviews like this are the best way to gain trust from visitors. Advanced Monitoring System (Most Review Sites Monitored) - Our system can keep track of your online reviews on any of the legitimate review websites that you are on, so you never have unknown reviews out there that could be affecting your brand. We can track over 600 review websites, which is over 2.5 times the industry norm. Track SEO Impact of Reviews - Our reporting system will break down the exact impact that reviews are making on your Google Maps visibility. The system will even offer suggestions on how to adapt your online presence to get the best Google Maps growth, but we also want to eliminate any hassles for you, so we provide an addition Google Maps SEO service that will get those incoming 5 stars more visible for you. That is only the beginning of what our system can do to boost your reputation and attract more customers. We invite you to book your demo call with us today and see how our system can get your business reputation ready for online success. Are you ready to see the system in action? Simply book your demo at: masterydigital.co/reputation-software

Who Is the Company Behind Mastery Digital - Reputation Software?

Max Feedback

If capturing more customer feedback sounds great, but you dont know where to start, thats OK. Our system does all the work for you. All you have to do is sign up.

Who Is the Company Behind Max Feedback?

Meerkly

Meerkly is AI receptionist software that automates customer communication and reputation management. The platform answers calls around the clock, responds to reviews on [redacted] to maintain brand consistency in automated responses. The software tracks customer preferences, visit history, and reservations to enable personalized interactions. Daily briefings summarize activities such as call logs and review responses while offering actionable insights. The platform creates and publishes marketing content directly to Google listings. It monitors local search rankings and competitor activity. Notifications keep business owners informed via text and email. Bilingual support in French and English accommodates diverse customers. Meerkly completes tasks independently with minimal input, reducing administrative workload.

Who Is the Company Behind Meerkly?

Mentiohunt

Mentiohunt helps founders and small marketing teams grow distribution without paid ads, through two engines: **Community Monitoring** — tracks Reddit and other forums in real time for posts where your product, competitors, or target keywords are mentioned. When someone asks "what tool do you use for X?" you get alerted so you can jump in at the right moment with a relevant reply. **Backlink Building** — finds newsletters, blogs, and listicles that cover your niche, surfaces owner contact info, and generates personalized outreach drafts so you can land placements and mentions faster.

Who Is the Company Behind Mentiohunt?

MINA Reviews

MINA Reviews is a healthcare-tailored medical online reputation management software that helps medical clinics automate reviews, manage feedback, and build a stronger online reputation.

Who Is the Company Behind MINA Reviews?

MyReviewEngine

You can quickly and easily auto-post your 4 or 5 star reviews to social media (i.e. Facebook and Twitter) to keep your stream full of positive influences. Just integrate your social accounts, set the schedule, and our software does it all for you!

Who Is the Company Behind MyReviewEngine?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024