Best Online Reputation Management Software - Page 17

GetCharlie

Google Review Boost

GoogleReviewBoost is a free Google review link generator for local businesses. Instantly create a shareable link that takes customers directly to your Google review page — no account needed. Perfect for restaurants, agencies, tradespeople, and any business looking to boost their Google ratings and local SEO. Also, we provide paid Google review services as well.

GoReviewMate

GoReviewMate (ReviewMate) is a review management platform built to help local service businesses grow their online visibility. We work with plumbers, electricians, HVAC contractors, dentists, auto shops, and other local operators to automate review requests to every customer, monitor incoming reviews across Google, Facebook, and other platforms in one dashboard, and draft professional responses with AI assistance. ReviewMate also provides a structured workflow for appealing reviews that violate platform policies through official channels. By strengthening review profiles and local search signals, ReviewMate helps businesses rank better in Google and attract more local customers. Founded in September 2025, GoReviewMate is headquartered in Orem, Utah.

Growth & Service

Vacation Reputation is an all-in-one marketing and communications platform to grow your inventory and service customers.

Guardian AI Reviews

Guardian AI Reviews is a reputation management platform built for South African medical practices. It automates the process of requesting, monitoring, and responding to patient reviews across Google Business Profile, HelloPeter, and Facebook — all from a single dashboard. Most SA medical practices were not managing their online reputation at all. Reviews and profiles were left unattended, with no system in place to request feedback or respond to patients. Meanwhile, patients increasingly rely on Google ratings and HelloPeter scores when choosing a doctor, dentist, or specialist. Guardian AI Reviews was built to close that gap. The platform sends POPIA-compliant review requests to patients via WhatsApp — the dominant messaging channel in South Africa — which consistently delivers 3 to 5 times higher response rates than SMS or email. Practices can send requests individually or in bulk, and track delivery, open rates, and conversions from a single screen. Incoming reviews from all connected platforms are aggregated into a unified inbox, where practice managers can filter by platform, star rating, and response status. Urgent low-rating reviews are flagged automatically, and AI-assisted response drafts help practices reply quickly and professionally without spending time on every response individually. For practices on the Pro and Enterprise tiers, Guardian AI Reviews includes competitor benchmarking, which tracks the ratings and review counts of up to 20 local rivals across Google, HelloPeter, and Facebook. Monthly performance reports summarise review growth, WhatsApp conversion rates, sentiment trends, and market position — delivered by email and available as a PDF download. Guardian AI Reviews is priced in South African Rand, starting at R299 per month, with no USD conversion fees and no long-term contracts. It includes a 14-day free trial and is fully compliant with South Africa's Protection of Personal Information Act (POPIA).

Guestreach

Guest Suite

Guest Suite is a French SaaS platform for review management, presence management, and customer satisfaction measurement. It helps multi-location brands and independent businesses control how they appear on Google Business Profile and 27+ local directories, collect and publish verified customer reviews, respond to those reviews with AI, and turn feedback into decisions, from one platform. Guest Suite is not a property management system, a booking engine, or hospitality software. It is a local visibility and online reputation platform, used wherever local reputation drives revenue: retail chains, automotive dealer networks, banking and insurance branches, real estate, healthcare, franchises, home services, and hospitality. Founded in 2013 in Nantes, France. 3,000+ brands. 10,000+ points of sale. Trusted by networks that can't afford to get this wrong Europcar - in 4 months: 1,929 new reviews collected, a 4.5/5 average rating, and 76% of all its Google reviews generated through Guest Suite. Banque Populaire Grand Ouest - 425 branches, 3,400 employees, 840,000 customers. In under 4 months, branches raised their Google rating by 2 full points and multiplied review volume by 4, collecting every authentic review, negatives included, with no filtering. Groupe SUMA - 26 dealerships across 5 manufacturer brands, consolidated onto one platform. Group average: 4.5/5. Distinxion - used vehicle distribution network. 2,000+ reviews in 2 years, Google ratings multiplied by 3. Also chosen by Crédit Mutuel, Emil Frey, Groupe PROMAN, Groupe Thivolle, and Camping Paradis. What Guest Suite does Presence Management & Local SEO. Create, update and optimize your listings on Google Business Profile and 27+ directories, GPS platforms and review sites from one interface. Bulk updates across an entire network (hours, addresses, services, photos, descriptions). Automatic detection of duplicate and inconsistent listings. NAP consistency enforced everywhere. Review Management. Automated review collection by email, SMS, QR code, NFC, tablet or fixed URL. Automatic distribution to Google, TripAdvisor, Pages Jaunes and more through dedicated distribution agreements. Fully automated AI review responses, generated and published without manual work, with optional human validation. You choose: 100% automated, AI-suggested with approval, or fully handled by our editorial team. All reviews in one inbox. Satisfaction & AI Semantic Analysis. Custom surveys across every channel. NPS, CSAT and custom scoring. AI semantic analysis reads open-text feedback and surfaces recurring themes automatically, no manual tagging. Built for networks. Granular permissions: HQ gets the consolidated network view, local managers see only their own location. Group, region, brand and location hierarchies. Native iOS and Android apps for managers who don't work at a desk. Why teams switch to Guest Suite Certified review authenticity. Guest Suite is NF Service Avis en ligne certified by AFNOR, France's national standards body, an independent audit of review authenticity, no-selective collection, and moderation process. Not a self-declared trust badge. As fake reviews become a legal exposure, this is the difference between claiming your reviews are real and proving it. Reviews are now read by AI, not just customers. In January 2026, Guest Suite commissioned IFOP to survey 1,003 French consumers. 27% now start their search for a local business with an AI assistant, and 85% of them then verify that recommendation against Google reviews before deciding. AI recommends; reviews confirm. Businesses with accurate listings and authentic reviews win both steps. Pricing power, measured. 54% of consumers would accept a higher price from a well-reviewed business, versus 17% for a poorly-reviewed one (IFOP x Guest Suite, 2026). Guest Suite operates primarily in France, in French, with a support team in Nantes. Four-time Great Place to Work honoree. Get started - 1 location → free 14-day trial, no credit card, no sales call. - 2+ locations → book a demo. We'll scope your network, permissions and rollout with you. FAQ Is Guest Suite hospitality software? No. Guest Suite is a review and local presence management platform. It started in tourism in 2013 and has served every sector since 2016. It handles no bookings and no front-desk operations. It is unrelated to "GuestSuites," a US hotel property management system. Does AI respond to reviews, or does a human team? Both, you choose. Fully automated AI response, AI-suggested with human approval, or fully managed by our editorial team. AI response is a core product feature, not a service add-on. Is there a mobile app? Yes, native iOS and Android.

Harmo

Hello Reviews

HiFive

HiFive is a review management platform that enhances your online reputation, ranking, and visibility, improving your digital presence.

HoteliaOS

HOTH Stars

HOTH Stars is reputation management software.

IgniteKit

IgniteKit is an AI-powered digital marketing suite tailored to boost the operational efficiency and online presence of local businesses. This comprehensive platform simplifies complex tasks and automates key processes, allowing businesses to focus on growth and customer engagement. Key features include Messaging for direct audience engagement, Local SEO to enhance search visibility, and Reviews to manage online reputation. The Marketing CRM tracks and nurtures leads, while Campaigns facilitate the creation and sending of impactful email marketing. Social Media Management allows for effortless scheduling across platforms, and Automations streamline tasks like review requests and campaign dispatches. IgniteKit integrates these functionalities into a user-friendly interface, making advanced digital marketing accessible to all business types.

iLib

iLib is a free AI-powered tool that helps businesses automatically curate and manage their online reputation by gathering review links and feedback from various platforms into one centralized page. It allows companies to enhance their credibility, SEO, and trustworthiness by diversifying their review sources and showcasing brand assets and achievements.

Incite Reviews

Affordable and effective software platform that allows businesses to request an online review from their customers by sending an SMS text message or email containing a customized and branded link. Incite Reviews also empowers users to capture testimonials, run coupon and customer loyalty campaigns, showcase recent reviews on their website and so much more!