Hetzner
Hetzner's web hosting services are designed to cater to a diverse clientele, including private individuals, freelancers, and businesses, by offering a range of packages that emphasize performance, flexibility, and transparent pricing. With a focus on modern technologies and high reliability, Hetzner ensures that users can manage their websites efficiently and securely. Key Features and Functionality: - Flexible Packages: Hetzner offers four distinct web hosting plans—S, M, L, and XL—tailored to various needs, from simple personal websites to complex business applications. - Advanced Technologies: Incorporation of tools like Varnish, Redis, and Node.js enhances website performance, stability, and flexibility. - Comprehensive Management: The konsoleH administration interface allows users to manage domains, email accounts, backups, and more with ease. - Robust Security: Daily automatic backups stored for 14 days, DDoS protection, and hosting exclusively in Germany ensure high security standards and GDPR compliance. - Developer Support: Support for multiple PHP versions, CGI (Perl, Python, Ruby), and optional PHP extensions like APCu, ImageMagick, and Redis caters to developers' diverse requirements. Primary Value and Solutions Provided: Hetzner's web hosting services address the critical needs of reliability, performance, and scalability for website owners. By offering a range of packages equipped with modern technologies and robust security measures, Hetzner enables users to build and maintain websites that are fast, secure, and adaptable to their evolving requirements. The transparent pricing and flexible add-ons ensure that customers can tailor their hosting solutions without unnecessary costs, making Hetzner a valuable partner for both personal and professional web hosting needs.
Average Rating: 4.5/5.0
Total Reviews: 13
How Do G2 Users Rate Hetzner?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.6/10)
- Ease of Use: 8.3/10 (Category avg: 8.6/10)
- Quality of Support: 8.6/10 (Category avg: 8.6/10)
- Ease of Admin: 9.0/10 (Category avg: 8.6/10)
Who Is the Company Behind Hetzner?
- Seller: Hetzner Online GmbH
- Year Founded: 2020
- HQ Location: Stuttgart, Baden-Württemberg
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Twitter: @Hetzner_Online
43,313 Twitter followers -
LinkedIn® Page: www.linkedin.com
7 employees on LinkedIn®
Who Uses This Product?
- Company Size: 92% Small, 8% Medium
What Do G2 Reviewers Say About Hetzner?
AI-generated summary from verified user reviews
Pros
- Users highlight the affordable pricing of Hetzner, making high-performance hosting accessible and budget-friendly.
- Users praise Hetzner for its affordable pricing, providing exceptional value for high-performance hosting solutions.
- Users highlight the cost effectiveness of Hetzner, appreciating competitive pricing for high-performance hosting solutions.
- Users value the flexibility of Hetzner, enabling quick server adjustments and tailored resource management without downtime.
- Users commend Hetzner for its straightforward scalability, enabling seamless resource adjustments without downtime and optimizing costs.
Cons
- Users report poor customer support, experiencing frustrating delays and biased treatment towards new clients during their registration process.
- Users find the support system confusing, leading to frustration and difficulties during the registration process.
- Users experience frustrating support from Hetzner, particularly with new client onboarding and account management issues.
- Users experience frustrating email issues with Hetzner, leading to account deletion and poor support for new clients.
- Users experience poor communication as hardware queries are addressed promptly, but non-hardware issues receive delayed responses.
What Are Recent G2 Reviews of Hetzner?
"Best VPS Provider with Great Deals and Lightning-Fast Support"
Rating: 5.0/5.0 stars
— Verified User in Computer Software
"Reliable and Cost-Effective Hosting Solution"
Rating: 5.0/5.0 stars
— Luca P.
