# Best Lost and Found Software *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Lost and found software is a centralized platform for managing items that have been lost or found. This tool helps users create a network of lost and found items digitally to help businesses manage these occurrences more efficiently. Lost and found software typically helps businesses that attract a large number of customers or employees, such as large corporations, airports, shopping malls, and hotels. Lost and found software streamlines the process of returning lost items to owners by storing and organizing data related to lost and found items. Many tools offer a customer-facing database with search capabilities and images to increase the return rate of lost items. Lost and found software also increases efficiency for professionals responsible for lost and found items with its organizational aspects such as item labeling and item categorization. Lost and found software typically replaces manual lost and found methods, such as manual data entry using [spreadsheets software](https://www.g2.com/categories/spreadsheets). To qualify for inclusion in the Lost and Found category, a product must: - Allow users to add lost and found items - Offer a way to categorize lost items - Enable users to track whether lost items have been returned ## Category Overview **Total Products under this Category:** 22 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 0+ Authentic Reviews - 22+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Lost and Found Software At A Glance - **Best Free Software:** [Lost and Found Software - Have it Back](https://www.g2.com/products/lost-and-found-software-have-it-back/reviews) ## Top-Rated Products (Ranked by G2 Score) ### 1. [Lost and Found Software - Have it Back](https://www.g2.com/products/lost-and-found-software-have-it-back/reviews) LostandFoundSoftware.com provides you with the best Lost and Found experience. Powered by next edge technologies like AI and Machine Learning to add found items via image recognition, it’s never been easier to provide excellent service and decrease your workload. You have the choice concerning your device – our solution is fully compatible with your tablet, smartphone or computer. The Lost and Found Software automates administrative tasks like cataloging items and inquiries, matching them, returning of the items, charging and settling any handling and shipment fees, etc. Innovation such as image recognition and a chatbot enable easy and customer friendly Lost and Found management. Increase your return rate now for the best Lost and Found experience worldwide. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 **Seller Details:** - **Seller:** [Have it Back](https://www.g2.com/sellers/have-it-back) - **Year Founded:** 2015 - **HQ Location:** Frankfurt, DE - **Twitter:** @gohaveitback (445 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lostandfoundsoftware (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 75% Enterprise, 25% Mid-Market ### 2. [Chargerback](https://www.g2.com/products/chargerback/reviews) Chargerback is a free, cloud based, end-to-end lost and found solution for companies in travel, hospitality and entertainment. Chargerback is the ONLY patent protected cloud-based lost and found software available, and our illustrious partner-base includes more Fortune 100 and 500 companies than all other service providers can claim collectively. Our business centers around a standard of care our partners appreciate and have come to expect and will attest our hands-on and personalized approach is a breath of fresh air when it comes to working with software companies. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Chargerback](https://www.g2.com/sellers/chargerback) - **Year Founded:** 2010 - **HQ Location:** Carson City, US - **Twitter:** @chargerback_Web (132 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3198449 (18 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 3. [Crowdfind](https://www.g2.com/products/crowdfind/reviews) Your customers are losing things. Provide better customer service with Crowdfind's digital lost and found software. Each time a customer loses something, you have a chance to show you care by offering great customer service. Easily integrate your lost and found inventory on your website and allow your customers to search for their item and file claims 24/7. With our verification process, you'll cut time spent in half. **Average Rating:** 3.8/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Crowdfind](https://www.g2.com/sellers/crowdfind) - **HQ Location:** Chicago, US - **Twitter:** @Crowdfind (774 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pixithq/ (4 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 4. [iLost for Business](https://www.g2.com/products/ilost-for-business/reviews) iLost for Business is a SaaS solution to manage the complete process of lost & found. iLost is reinventing the way organizations handle lost & found. Quick reporting of found property, handling online claims easily and simple hand-over process to the owner or a courier (booked by the owner). iLost facilitates the complete shipping process. Either the customer can pick up the lost property, or the customer books and pays for a shipment, after which a courier picks up the package at your business location. Turning a process that used to be a hassle into a fast, easy, and simple process for organizations while freeing up valuable staff time. iLost for Business Lost & Found solution automates administrative tasks and provides detailed reporting. Your customers can search for their found items 24/7 on all devices - smartphone, tablet or computer. iLost provides allround support to organizations enabling them to offer their customers an unmatched customer experience, resulting in a boost of their return rate. iLost is the only Lost and Found management solution out there that is both ISO27001 and ISO9001 certified. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [iLost](https://www.g2.com/sellers/ilost) - **Year Founded:** 2013 - **HQ Location:** Amsterdam, NL - **Twitter:** @ilost (977 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ilost (9 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 33% Enterprise, 33% Mid-Market ### 5. [Nova Find](https://www.g2.com/products/nova-find/reviews) Nova Find is a web-based lost property office solution, fulfills all the requirements of a lost and found service. It is founded on sophisticated search technology, a high rate of returned property, simple management of found items, reduced communication costs and short retention times to reduce storage costs. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [RUBICON IT](https://www.g2.com/sellers/rubicon-it) - **Year Founded:** 2001 - **HQ Location:** Wien, AT - **Twitter:** @RUBICON_IT (119 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rubicon-it-gmbh (157 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 6. [RepoApp](https://www.g2.com/products/repoapp/reviews) RepoApp lost and found software makes it easy for organizations to manage lost and found property and customer claims. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [RepoApp](https://www.g2.com/sellers/repoapp) - **Year Founded:** 2007 - **HQ Location:** N/A - **Twitter:** @repoappHQ (35 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6633910 (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 7. [BackTrack Lost & Found](https://www.g2.com/products/backtrack-lost-found/reviews) BackTrack's digital Lost and Found platform is the only comprehensive end-to-end solution for the hospitality sector. Get lost items back into the hands of their owners without taking time away from operations staff. BackTrack makes it easy for guests to identify their missing item and have it shipped back to them through the platform. High volume properties can stay organized with our inventory management features. Unlock new revenue streams with our marketplace for items that go unclaimed. BackTrack's free solution is perfect for hotels, resorts, entertainment venues and anywhere where people gather. Email us at info@backtracknow.com to get started today. **Seller Details:** - **Seller:** [BackTrack](https://www.g2.com/sellers/backtrack) - **Year Founded:** 2021 - **HQ Location:** San Angelo, US - **LinkedIn® Page:** https://www.linkedin.com/company/backtracknow (9 employees on LinkedIn®) ### 8. [BOUNTE](https://www.g2.com/products/bounte/reviews) BOUNTE is a software company that tackles hospitality and travel lost and found operations challenges. The BOUNTE lost & found platform is a unique combination of artificial intelligence, mobile, and cloud-based technologies. BOUNTE streamlines and automates all facets of lost and found management. With over 45 million items left behind in hotels alone each year, processing, managing, tracking, and returning them is not only a time-consuming and costly endeavor but can also impact the guest experience. BOUNTE removes the pain of processing lost and found for staff while providing an efficient, economical, and secure experience for the customer. **Seller Details:** - **Seller:** [BOUNTE](https://www.g2.com/sellers/bounte) - **Year Founded:** 2018 - **HQ Location:** Lake Forest, US - **LinkedIn® Page:** https://www.linkedin.com/company/bounte-llc (7 employees on LinkedIn®) ### 9. [FindMyLost](https://www.g2.com/products/findmylost/reviews) FindMyLost is the first Digital Lost Property tool for Business and Consumer, the only platform that allows you to get your lost item back wherever you are, at any time. FindMyLost is focused on Businesses and provides, among others, airlines, municipalities, airports, transport companies, hotels, cars sharing and rental, shopping centres, universities, amusement parks, taxis, gyms, events, with the possibility to implement their private digital Lost Properties database benefiting from the value-added Customer Care services offered by FML which acts as an aggregator. The platform also includes a consumer concept where, through the community, the finder can get in direct contact with the rightful owner, return the item and potentially receive a reward. **Seller Details:** - **Seller:** [FindMyLost](https://www.g2.com/sellers/findmylost) - **Year Founded:** 2016 - **HQ Location:** Milano, IT - **LinkedIn® Page:** https://www.linkedin.com/company/4848228 (5 employees on LinkedIn®) ### 10. [FoundFastApp](https://www.g2.com/products/foundfastapp/reviews) FoundFastApp is an AI-powered lost and found management platform built for hotels, K-12 schools, universities, stadiums, and event venues. Staff photograph found items using any smartphone and AI automatically creates individual records with photos, descriptions, brands, and categories in seconds. No specialized hardware or manual data entry required. Guests and students search for lost items from their own phone via a venue-specific link in English, Spanish, French, or Italian. A smart matching engine automatically sends SMS and email alerts the moment a match is found. Staff are notified automatically when items are matched and claimed. FoundFastApp turns lost and found from a cost center into a guest loyalty engine. Integrated shipping and payments allow items to be sent directly to owners anywhere in the U.S. Role-based access control supports single and multi-location organizations of any size. **Seller Details:** - **Seller:** [FoundFastApp](https://www.g2.com/sellers/foundfastapp) - **Year Founded:** 2026 - **HQ Location:** New Jersey, United States - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (2 employees on LinkedIn®) ### 11. [Foundrop](https://www.g2.com/products/foundrop/reviews) TrackMole has engineered an empowering platform i.e; Foundrop for you to create an inventoried list of all your hard-earned property and most valued memories and treasures. **Seller Details:** - **Seller:** [Foundrop](https://www.g2.com/sellers/foundrop) - **HQ Location:** N/A - **Twitter:** @foundrop (37 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [Logiciel de gestion des objets trouvés](https://www.g2.com/products/logiciel-de-gestion-des-objets-trouves/reviews) FranceObjetsTrouvés est une solution SaaS dédiée à la gestion des objets trouvés et des déclarations d’objets perdus pour les collectivités et les organisations accueillant du public. Fondée en 2016, la plateforme a été conçue pour répondre aux contraintes opérationnelles des services en charge des objets trouvés : volume important d’objets, gestion administrative chronophage, espace de stockage limité et nécessité d’un service fiable pour les usagers. La solution centralise l’ensemble du processus sur un outil unique : - enregistrement et catalogage des objets trouvés, - dépôt et consultation des déclarations d’objets perdus, - mise en correspondance entre objets trouvés et signalements, - suivi des restitutions et traçabilité des actions. L’objectif principal est de faciliter la mise en relation entre les usagers et les organisations, afin d’accélérer la restitution des objets tout en simplifiant le travail des agents. FranceObjetsTrouvés est proposée en mode SaaS, avec un déploiement rapide et une interface conçue pour une prise en main simple. La plateforme intègre des mécanismes de sécurité conformes au RGPD, incluant la gestion des accès, la traçabilité des opérations et la protection des données personnelles. En automatisant et en digitalisant la chaîne de gestion des objets trouvés, la solution permet notamment : - une réduction du temps consacré aux tâches administratives, - une diminution des erreurs et des doublons, - une meilleure maîtrise des volumes stockés, - une amélioration du taux de restitution des objets. Selon les organisations et les volumes traités, les utilisateurs constatent des gains de productivité significatifs (30 à 50%) et une optimisation des coûts liés à la gestion des objets trouvés. La solution est utilisée par des acteurs publics et privés de grande envergure, notamment des collectivités territoriales et des opérateurs de transport. FranceObjetsTrouvés s’adresse aux organisations souhaitant structurer, sécuriser et moderniser leur gestion des objets trouvés à l’aide d’un outil centralisé et adapté aux usages terrain. **Seller Details:** - **Seller:** [FranceObjetsTouvés](https://www.g2.com/sellers/franceobjetstouves) - **Year Founded:** 2016 - **HQ Location:** Meylan, FR - **LinkedIn® Page:** https://www.linkedin.com/company/franceobjetstrouv%C3%A9s/ (7 employees on LinkedIn®) ### 13. [Lost And Found](https://www.g2.com/products/lost-and-found/reviews) LostAndFound.com Software provides inventory, accounting, claims, communications, and disposal management for lost and found property. Try or software for free! **Seller Details:** - **Seller:** [LostAndFound.com](https://www.g2.com/sellers/lostandfound-com) - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/the-internet-lost-and-found (1 employees on LinkedIn®) ### 14. [Lost and Found App](https://www.g2.com/products/lost-and-found-app/reviews) Hotels and venues with a focus on "front-of-desk" customer service (cafés, malls, ...) that don't require a complex enterprise solution in the backend, but a simple and powerful app. Years of studying the Lost & Found environment across multiple industries make the Lost and Found App a powerful tool for your daily business. The solution is tailored to the needs of users that desire an easy-to-use, yet powerful app that quickly takes care of the entire Lost & Found process. Features like Image Recognition, Smart Matching, Shipping & Payment, and more are automated for your conveniece and ensure increased success and customer satisfaction. **Seller Details:** - **Seller:** [getsteroo](https://www.g2.com/sellers/getsteroo) - **HQ Location:** Frankfurt, DE - **LinkedIn® Page:** https://www.linkedin.com/company/lostandfoundsoftware (2 employees on LinkedIn®) ### 15. [Lost Found Hub](https://www.g2.com/products/lost-found-hub/reviews) LostFoundHub is a complimentary lost property management service tailored for UK hotels and venues, streamlining the process of handling lost items without the need for additional software, extensive training, or subscription fees. Designed to enhance efficiency and guest satisfaction, LostFoundHub offers a straightforward, trackable system that integrates seamlessly into existing operations. Key Features and Functionality: - Effortless Integration: The service operates entirely through email, eliminating the need for new software installations or staff training. - No Cost for Venues: Hotels and venues can utilize LostFoundHub free of charge, with no subscription or setup fees. - Guest-Friendly Reporting: Guests can report lost items online at no cost. - Simplified Returns: When a return is necessary, Royal Mail provides the shipping label in most cases, requiring staff to only pack the item and hand it over. - Automated Communication: The system sends timely updates to both guests and staff, reducing unresolved cases and minimizing follow-up efforts. - Comprehensive Audit Trail: Every action is logged, providing a clear record of each item's status and movements. - GDPR Compliance: Built with UK hospitality in mind, LostFoundHub ensures secure data handling and configurable retention policies. Primary Value and Solutions Provided: LostFoundHub addresses the common challenges associated with managing lost property in hospitality settings by offering a no-cost, efficient, and user-friendly solution. It reduces the administrative burden on staff, enhances the guest experience by providing a clear and simple process for recovering lost items, and ensures compliance with data protection regulations. By automating communications and simplifying the return process, LostFoundHub allows venues to focus more on their core services while maintaining high standards of guest satisfaction. **Seller Details:** - **Seller:** [Lost Found Hub](https://www.g2.com/sellers/lost-found-hub) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/lost-found-hub/ (1 employees on LinkedIn®) ### 16. [Lost Property Desk](https://www.g2.com/products/lost-property-desk/reviews) Lost items management platform with nationwide items database for local government and customer centric organizations in the UK. **Seller Details:** - **Seller:** [ATLANTIS](https://www.g2.com/sellers/atlantis) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [Lost Returns](https://www.g2.com/products/lost-returns/reviews) Lost Returns is a comprehensive lost and found management solution designed to streamline the process of tracking, recovering, and returning lost items across various industries. By integrating advanced logistics and intuitive software, Lost Returns enables businesses to enhance customer satisfaction and operational efficiency. The platform automates the matching of reported lost items with found inventory, facilitating swift reunification of items with their rightful owners. Additionally, Lost Returns offers seamless shipping integrations with major carriers, ensuring a reliable and expedited return process. With a strong emphasis on data security and real-time tracking, Lost Returns provides a trustworthy and efficient solution for managing lost property. Key Features and Functionality: - Automated Matching: Utilizes AI to automatically match reported lost items with the found item inventory, streamlining recovery efforts. - Comprehensive Shipping Integrations: Integrates with UPS, FedEx, and USPS, allowing for quick and easy shipment of lost items back to their owners. - Data Security: Ensures the protection of personal data throughout the lost and found process. - Real-Time Tracking: Provides 24/7 tracking with automated updates, offering peace of mind to item owners. - Effortless System Integration: Connects seamlessly with existing systems for a smooth and stress-free integration. Primary Value and Problem Solved: Lost Returns addresses the common challenge of efficiently managing lost and found items within organizations. By automating the matching and return processes, the platform reduces the administrative burden on staff, minimizes handling time, and enhances customer satisfaction. Businesses benefit from improved operational efficiency, while customers experience a hassle-free process for recovering their lost belongings. **Seller Details:** - **Seller:** [Lost Returns](https://www.g2.com/sellers/lost-returns) - **Year Founded:** 2010 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/lost-returns-inc (6 employees on LinkedIn®) ### 18. [Lost to Found](https://www.g2.com/products/lost-to-found/reviews) Reunitus Lost to Found gives operations teams a single platform to manage every stage of the lost and found process. Guests report missing items through a branded, user-friendly self-service portal. Staff log found items and maintain a complete chain of custody from entry to resolution. Proprietary matching analytics automatically surface connections between lost reports and found items, accelerating reconciliation and optimizing customer experience while reducing the manual effort of the lost and found process. **Seller Details:** - **Seller:** [ Reunitus](https://www.g2.com/sellers/reunitus) - **HQ Location:** Atlanta, US - **Twitter:** @NetTracerInc (136 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/reunitus/ (47 employees on LinkedIn®) ### 19. [MissingX For Business](https://www.g2.com/products/missingx-for-business/reviews) MissingX is the premier global platform for lost property management, designed to revolutionize how organizations handle lost and found items. Our comprehensive software solution connects people who have lost items with the organizations that find them, streamlining the entire recovery process through a sophisticated yet user-friendly system. Established over 20 years ago, MissingX has evolved from a simple item recovery service into a robust enterprise-grade SaaS platform, serving major transportation hubs, hospitality chains, and public service organizations worldwide. Our client portfolio includes leading railway operators, airports, hotels, and security services across Europe and beyond. The MissingX platform offers a dual-purpose solution: a powerful back-office system for organizations to efficiently log, track, and process found items, alongside a public-facing portal where individuals can register lost items. Our proprietary matching algorithm significantly increases return rates by intelligently connecting lost reports with found inventory, reducing administrative burden while improving customer satisfaction. Beyond basic lost and found functionality, MissingX delivers comprehensive features including multi-location management, transfer tracking between offices, custom reporting, automated notifications, and integrated shipping solutions. Our software helps organizations not only meet regulatory requirements but also transform lost property operations from a cost center into a revenue generator through streamlined returns and proper disposal processes. Built on a foundation of security and compliance, MissingX ensures responsible handling of personal data while offering flexible deployment options to suit various organizational needs. Our solution drives measurable business outcomes including reduced storage costs, increased staff efficiency, enhanced customer experience, and new revenue streams from facilitated returns. **Seller Details:** - **Seller:** [MissingX](https://www.g2.com/sellers/missingx) - **Year Founded:** 2000 - **HQ Location:** Oslo, NO - **LinkedIn® Page:** http://www.linkedin.com/company/missingx (1 employees on LinkedIn®) ### 20. [NotLost](https://www.g2.com/products/notlost/reviews) NotLost is the global leader in lost and found software, helping teams to manage lost property with speed and ease. Our platform is trusted by leading organisations including Hammerson plc, Alton Towers, Hyatt Regency, The O2, Oxford Bus Company, and many more. NotLost is transforming lost and found management from a recurring problem into a fast and simple process for businesses. Free up valuable staff time, return more items of lost property and deliver an excellent customer experience. We are a small but aspirational team based in London where we began our venture into solving lost and found problems in 2017. **Seller Details:** - **Seller:** [NotLost](https://www.g2.com/sellers/notlost) - **Year Founded:** 2017 - **HQ Location:** London, GB - **LinkedIn® Page:** http://www.linkedin.com/company/notlost (11 employees on LinkedIn®) ### 21. [ReclaimHub](https://www.g2.com/products/reclaimhub/reviews) ReclaimHub is lost and found software with customer self-service functionality that allows businesses to record, track, and dispose of lost items. **Seller Details:** - **Seller:** [ReclaimHub](https://www.g2.com/sellers/reclaimhub) - **Year Founded:** 2014 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/reclaimhub (1 employees on LinkedIn®) ### 22. [Troov](https://www.g2.com/products/troov/reviews) Troov is a company incorporated in 2018 with the aim of becoming the number 1 lost & found digital platform. Troov is on your side to support you when you have lost / found something **Seller Details:** - **Seller:** [Troov](https://www.g2.com/sellers/troov) - **Year Founded:** 2018 - **HQ Location:** Neuilly sur Seine, FR - **LinkedIn® Page:** https://www.linkedin.com/company/troov-co (21 employees on LinkedIn®) ## Parent Category [Office Management Software](https://www.g2.com/categories/office-management-software)