Top Free IT Service Management Tools - Page 6

How Many IT Service Management Tools Products Does G2 Track?

Total Products under this Category: 244

Category Stats (Oct 2026)

  • Average Rating: 4.39/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Ivanti ITSM (+0.55%) - Among all products in this category, Ivanti ITSM recorded the largest rating increase compared to last month

Last updated: October 06, 2026

How Does G2 Rank IT Service Management Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 38,800+ Authentic Reviews
  • 244+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for IT Service Management Tools

G2 Grid® for IT Service Management Tools plotting products by satisfaction and market presence

Highlighted products: ServiceNow IT Service Management, NinjaOne, Jira Service Management, Remote Monitoring and Management, Freshservice, ClickUp, monday service, and Autotask.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-service-management-itsm-tools/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=ninjaone&focus%5B%5D=jira-service-management&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=freshservice&focus%5B%5D=clickup&focus%5B%5D=monday-service&focus%5B%5D=autotask)

ServiQ by terrasecure

ServiQ modernizes IT support with AI-powered ticketing, workflow automation, service tracking, and intelligent assistance—helping teams resolve requests faster and deliver a better support experience.

Who Is the Company Behind ServiQ by terrasecure?

Signal9

Before the incident, there are alerts. Signal9 is a Signal Operations platform that helps teams manage alerts, on-call response, and operational automation in one place. Ingest alerts from your existing monitoring tools, coordinate response through integrated escalation and on-call workflows, and automate repetitive operational tasks using backtesting, shadow mode, and AI-driven recommendations.

Who Is the Company Behind Signal9?

Starhive

Starhive is an asset management and CMMS system for teams to bring order to their asset chaos. By unifying all your asset data and to-dos in one place, maintenance, renewals, and restocks can be handled proactively. Our cloud-based software is flexible and scalable, promoting high asset data accuracy. Starhive excels with complex assets, assets with critical dependencies, and customisable user interfaces to help your colleagues adopt new processes.

Who Is the Company Behind Starhive?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

VDCF

VDCF is a platform management framework for the Solaris Operating System. VDCF allows to deploy, patch, operate, migrate, secure and monitor a virtualized data center based on Solaris 10 and 11 Zones (Containers) and/or Logical Domains controlled by a centralized management server. Using VDCF you can easily combine both virtualization technologies to get the most flexibility and benefit for your agile Enterprise Grade Private Cloud environment.

Who Is the Company Behind VDCF?

  • Seller: JomaSoft
  • Year Founded: 2000
  • HQ Location: St. Gallen, CH
  • Twitter: @jomasoft
    333 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®
Tian Lin
TL
Researched and written by Tian Lin
Updated October 3, 2024