# Best IoT Device Management Platforms

  *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*

   IoT device management platforms enable users to track, monitor, and manage physical IoT devices. These tools often allow users to push software and firmware updates to devices remotely. Additionally, IoT device management platforms provide permissions and security capabilities to ensure each device is protected from vulnerabilities. IT administrators mainly use these solutions, and some companies may even employ an IoT administrator to track the performance, security, and overall state of each connected device. IoT device management platforms may be used in conjunction with [IoT analytics software](https://www.g2.com/categories/iot-analytics), [IoT security software](https://www.g2.com/categories/iot-security), and [IoT platforms](https://www.g2.com/categories/iot-platforms), among others.

To qualify for inclusion in the IoT Device Management Platforms category, a product must:

- Allow businesses to track and monitor all IoT connected devices
- Provide secure access to all connected devices
- Offer the ability to update software and firmware remotely
- Provide users the option to organize all devices in an efficient and productive manner





## Category Overview

**Total Products under this Category:** 119


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,000+ Authentic Reviews
- 119+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best IoT Device Management Platforms At A Glance

- **Leader:** [TagoIO](https://www.g2.com/products/tagoio/reviews)
- **Highest Performer:** [Golioth](https://www.g2.com/products/golioth/reviews)
- **Easiest to Use:** [emnify](https://www.g2.com/products/emnify/reviews)
- **Top Trending:** [Datadog](https://www.g2.com/products/datadog/reviews)
- **Best Free Software:** [Datadog](https://www.g2.com/products/datadog/reviews)


---

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### Onomondo

Onomondo is an IoT connectivity platform that turns telecom complexity into clarity. Our cloud native core unifies 600+ carrier networks, delivering M2M connectivity with NB-IoT, LTE-M, and traditional cellular technologies across 180+ countries through one API and platform. Our global IoT SIMs connect devices in logistics, automotive, energy, and beyond, with use cases from EV chargers to asset tracking. With real-time diagnostics and simple data routing, teams can identify issues in minutes and launch at scale. From the first prototype to a global fleet, Onomondo keeps infrastructure invisible so innovators can focus on building. IoT SIMs Efficiently deploy one SIM, APN, and SKU. Save time and effort on configuring and inventory management. Coverage Create coverage maps exactly where you need them. With non-steered SIMs, connect devices to over 650+ networks in 180+ countries. Platform Control and monitor your entire IoT fleet with our powerful platform, featuring real-time insights. Insights Quickly fix issues and keep devices online. Access the data you need to solve problems with our powerful network insight tools.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1775&secure%5Bdisplayable_resource_id%5D=1775&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1775&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=139341&secure%5Bresource_id%5D=1775&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fiot-device-management-platforms%2Fsmall-business&secure%5Btoken%5D=6dec711bae86b971c81a22af92c5cae8193044125b9506f7a5c2dfdb9818f19a&secure%5Burl%5D=https%3A%2F%2Fwww.onomondo.com%2F&secure%5Burl_type%5D=company_website)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [TagoIO](https://www.g2.com/products/tagoio/reviews)
  TagoIO is a full-stack IoT platform that simplifies how teams build and scale IoT applications, freeing them to focus on innovation instead of infrastructure. The platform combines ease of use with enterprise-grade capabilities, enabling businesses to connect, manage, and analyze device data at scale while maintaining full control over their solutions. Trusted by over 20,000 developers across 130+ countries, TagoIO powers IoT solutions in Agriculture, Energy, Buildings, Industrial, and Logistics. The same platform that accelerates a quick proof of concept can scale to millions of data points in global production, without lock-in, and with real human support along the way. Create a free account and start turning your ideas based on sensors, data, and analytics into solutions. For more information, visit www.tago.io.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 53

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Setup:** 9.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [TagoIO](https://www.g2.com/sellers/tagoio)
- **Company Website:** https://tago.io
- **Year Founded:** 2014
- **HQ Location:** Raleigh, US
- **Twitter:** @tagoio (879 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tago.io (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Industrial Automation, Information Technology and Services
  - **Company Size:** 77% Small-Business, 14% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (22 reviews)
- Flexibility (17 reviews)
- User-Friendly (16 reviews)
- Custom Dashboards (15 reviews)
- Easy Integrations (13 reviews)

**Cons:**

- Learning Curve (9 reviews)
- High Pricing (8 reviews)
- Complexity (4 reviews)
- Limited Customization (4 reviews)
- Poor Documentation (4 reviews)

### 2. [Esper](https://www.g2.com/products/esper/reviews)
  Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 233

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.8/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Esper](https://www.g2.com/sellers/esper)
- **Company Website:** https://esper.io
- **Year Founded:** 2018
- **HQ Location:** Bellevue, Washington
- **Twitter:** @esperdev (2,470 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/esperdev/ (203 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 49% Small-Business, 45% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (21 reviews)
- Customer Support (11 reviews)
- Remote Access (10 reviews)
- User Interface (10 reviews)
- Device Management (9 reviews)

**Cons:**

- Expensive (5 reviews)
- Missing Features (5 reviews)
- Limited Compatibility (4 reviews)
- Update Issues (4 reviews)
- Complexity (3 reviews)

### 3. [JFrog](https://www.g2.com/products/jfrog-2024-03-28/reviews)
  JFrog Ltd. (Nasdaq: FROG), the creators of the unified DevOps, DevSecOps, DevGovOps and MLOps platform, is on a mission to create a world of software delivered without friction from development to production. Driven by a “Liquid Software” vision, the JFrog Platform is a software supply chain system of record that is designed to power organizations as they build, manage, and distribute secure software with speed and scale. Holistic security features help identify, protect, and remediate against threats and vulnerabilities. The universal, hybrid, multi-cloud JFrog Platform is available as both SaaS services across major cloud service providers and self-hosted. Millions of users and approximately 6,600 organizations worldwide, including a majority of the Fortune 100, depend on JFrog solutions to securely embrace digital transformation in the AI era. Learn more at www.jfrog.com or follow us on X @JFrog.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 111

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.2/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [JFrog Ltd](https://www.g2.com/sellers/jfrog-ltd)
- **Company Website:** https://jfrog.com
- **Year Founded:** 2008
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @jfrog (23,157 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/jfrog-ltd/ (2,292 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** DevOps Engineer, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 52% Enterprise, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Features (18 reviews)
- Repository Management (14 reviews)
- Deployment (13 reviews)
- Integrations (12 reviews)
- Easy Integrations (11 reviews)

**Cons:**

- Complexity (9 reviews)
- Expensive (8 reviews)
- Learning Curve (8 reviews)
- Difficult Learning (7 reviews)
- Learning Difficulty (7 reviews)

### 4. [Telnyx IoT](https://www.g2.com/products/telnyx-iot/reviews)
  Telnyx IoT provides secure, global connectivity solutions for IoT devices, simplifying the challenge of bringing smart devices online from anywhere. Leveraging the power of a secure virtual private mobile and IP network in the cloud, Telnyx IoT offers flexible data coverage across 180+ countries through a single SIM, catering to a diverse range of IoT applications. Telnyx IoT SIM cards are eUICC enabled and available in various forms including triple-size plastic SIM cards, eSIM chips (embedded MFF2), and over-the-air eSIMs. A single Telnyx SIM connects devices to over 650 networks (4G LTE, 3G, 2G, and LTE-M) worldwide, including all major carriers in the United States. Intelligent network switching allows automatic and seamless failover to the best carrier, ensuring maximum uptime for connected devices.The service offers pay-as-you-go pricing, starting at $0.0125 per MB, and includes options for private LTE networks and public static IP addresses. For managing IoT deployments, Telnyx provides a portal and APIs for easy control and monitoring of SIM fleets, including activation and deactivation, setting data limits, network priorities, and more. For more information, visit https://telnyx.com/products/iot-sim-card .


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 69

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.5/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Telnyx](https://www.g2.com/sellers/telnyx)
- **Year Founded:** 2009
- **HQ Location:** 600 Congress Avenue 14th Floor Austin, TX 78701
- **Twitter:** @telnyx (4,344 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3349412/ (367 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Telecommunications
  - **Company Size:** 84% Small-Business, 14% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (4 reviews)
- Ease of Use (4 reviews)
- Affordable Pricing (2 reviews)
- Easy Setup (2 reviews)
- IoT Connectivity (2 reviews)

**Cons:**

- SIM Issues (2 reviews)
- SIM Management Issues (2 reviews)
- Expensive (1 reviews)
- High Pricing (1 reviews)
- Learning Curve (1 reviews)

### 5. [Datadog](https://www.g2.com/products/datadog/reviews)
  Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 688

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Datadog](https://www.g2.com/sellers/datadog)
- **Company Website:** https://www.datadoghq.com/
- **Year Founded:** 2010
- **HQ Location:** New York
- **Twitter:** @datadoghq (50,931 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1066442/ (10,625 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 47% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (145 reviews)
- Monitoring (144 reviews)
- Real-time Monitoring (122 reviews)
- Features (93 reviews)
- Analytics (88 reviews)

**Cons:**

- Expensive (92 reviews)
- Learning Curve (73 reviews)
- Pricing Issues (71 reviews)
- Cost (65 reviews)
- Learning Difficulty (56 reviews)

### 6. [Azure IoT Hub](https://www.g2.com/products/azure-iot-hub/reviews)
  Azure IoT Hub is a scalable, multi-tenant cloud platform (IoT PaaS) that includes an IoT device registry, data storage, and security. It also provides a service interface to support IoT application development.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 38

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,105,844 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 48% Enterprise, 43% Small-Business


### 7. [Google Cloud IoT Core](https://www.g2.com/products/google-cloud-iot-core/reviews)
  A fully managed service to easily and securely connect, manage, and ingest data from globally dispersed devices


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 29

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.7/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.6/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,885,216 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Reviewer Demographics:**
  - **Company Size:** 47% Small-Business, 33% Mid-Market


### 8. [IBM Watson IoT Platform](https://www.g2.com/products/ibm-watson-iot-platform/reviews)
  IBM Watson IoT Platform can help you get a quick start on your next Internet of Things project. It is a fully managed, cloud-hosted service designed to make it simple to derive value from your Internet of Things devices. It provides capabilities such as device registration, connectivity, control, rapid visualization and storage of Internet of Things data. Connect and Manage devices: Connect to the Watson IoT Platform on IBM Cloud with ease, then set up and manage your IoT devices and data to start creating your own applications, visualization dashboards and mobile IoT apps. Build quickly and securely: Find the tools and services you need to create your IoT applications including cognitive APIs, Weather Company data, blockchain and more. Extend with Watson Cognitive APIs: Create a better experience with a natural voice interface or image recognition.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 21

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (709,023 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)
- **Ownership:** SWX:IBM

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 27% Enterprise


### 9. [Azure IoT Central](https://www.g2.com/products/azure-iot-central/reviews)
  Azure IoT Central brings the Internet of your things to life by connecting your devices, analyzing previously- untapped data, and integrate business systems and transforming your company when you uncover new business models and revenue streams.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,105,844 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 46% Small-Business, 29% Enterprise


### 10. [Golioth](https://www.g2.com/products/golioth/reviews)
  Golioth is an IoT development platform, often referred to as middleware, designed to assist users in the creation and management of custom hardware and firmware. This platform stands out for its agnostic approach, allowing developers to connect various physical devices to the internet seamlessly. Founded by Jonathan Beri, who has extensive experience in IoT development through his work at companies like WeWork, Particle, and Google Nest, Golioth was officially launched in 2020 and has since gained recognition as a universal connector for IoT applications. Targeted primarily at embedded engineers and businesses looking to innovate in the IoT space, Golioth provides a robust framework for capturing, transforming, and routing data from devices to the cloud. The platform is particularly beneficial for those working with low-power microcontrollers, as it simplifies the complexities often associated with IoT development. By offering an open API and a flexible firmware SDK, Golioth enables developers to build and manage their IoT solutions efficiently, whether they are creating prototypes or scaling to production. Key features of Golioth include a comprehensive suite of developer tools and open-source reference designs, which facilitate the rapid development of IoT devices. This allows businesses to accelerate their time to market, transforming ideas into functional products more quickly and effectively. Additionally, Golioth supports the training and management of AI models on constrained devices, providing a powerful solution for businesses looking to integrate advanced analytics into their IoT applications. For owner/operators who may lack the resources or expertise to develop their own hardware or IoT applications, Golioth offers tailored solutions. This aspect of the platform ensures that even those without dedicated development teams can leverage the power of IoT technology. By reaching out to Golioth’s solutions team, businesses can explore how to effectively implement IoT strategies that meet their specific needs, enhancing operational efficiency and driving innovation in their respective industries.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 66

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Golioth, Inc.](https://www.g2.com/sellers/golioth-inc)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/golioth/ (18 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Consumer Electronics
  - **Company Size:** 86% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- IoT Connectivity (8 reviews)
- Ease of Use (5 reviews)
- Efficient Solutions (5 reviews)
- Easy Management (4 reviews)
- User-Friendly (4 reviews)

**Cons:**

- Poor Documentation (4 reviews)
- Slow Performance (4 reviews)
- Complexity (3 reviews)
- Learning Curve (3 reviews)
- Limited Customization (3 reviews)

### 11. [AWS IoT Device Management](https://www.g2.com/products/aws-iot-device-management/reviews)
  AWS IoT Device Management makes it easy to securely onboard, organize, monitor, and remotely manage IoT devices at scale. IoT Device Management lets you register your devices individually or in bulk, and manage permissions so that devices remain secure.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.0/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.7/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,223,984 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

**Reviewer Demographics:**
  - **Company Size:** 54% Small-Business, 31% Enterprise


### 12. [Azure IoT Solution Accelerators](https://www.g2.com/products/azure-iot-solution-accelerators/reviews)
  Use templates to create fully customizable solutions for common Internet of Things (IoT) scenarios—Bring your business together in insightful new ways from increasing process efficiencies to delivering better customer experiences and generating new revenue streams.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.0/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,105,844 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 43% Small-Business, 36% Mid-Market


### 13. [akenza](https://www.g2.com/products/akenza/reviews)
  akenza is the IoT platform allowing you to build great IoT products and services with value. It connects, controls, and manages IoT devices; all in one place. We have developed akenza to help organizations build their own smart solutions on a solid technological foundation without reinventing the IoT wheel. The akenza IoT platform can be seen as a bridge between the physical world and the cloud, providing a software component that allows you to pierce through the barrier between devices and software quickly. The technology-agnostic architecture avoids technology lock-in and makes it possible to register any type of device via any connectivity technology, process the data, and make it available to any application in the cloud. The platform is adapted to organizations of all sizes, from startups to enterprises, from one device to massive IoT deployments. Thanks to our self-service solution, you can start creating your IoT case right away, even without coding skills. The no-code data flow and pre-integrated device types further reduce complexity, enabling businesses to focus on the rapid introduction of innovative IoT solutions. Additionally, the rule engine and dashboard builder simplify the process of visualizing and acting on sensor data, empowering users to share insights seamlessly​. akenza also provides a powerful REST API, enabling you to build various custom applications in the cloud, tailored to your specific needs, while seamlessly integrating with the platform's robust IoT management capabilities. With our multiple output connectors, you can route IoT data to various databases, cloud applications, and notification services, enabling seamless integration with your existing tools and workflows.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Akenza AG](https://www.g2.com/sellers/akenza-ag)
- **Year Founded:** 2017
- **HQ Location:** Zürich, CH
- **Twitter:** @Akenza_IoT (516 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11212528/ (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Documentation Quality (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)
- IoT Connectivity (1 reviews)
- Training Provided (1 reviews)

**Cons:**

- Learning Curve (1 reviews)

### 14. [emnify](https://www.g2.com/products/emnify/reviews)
  emnify is a global connectivity platform built for IoT By operating our own cloud-native mobile core and connectivity management platform, we give you full control to manage and secure connectivity for your devices anywhere in the world.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 88

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Ease of Setup:** 9.5/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [emnify](https://www.g2.com/sellers/emnify)
- **Company Website:** https://www.emnify.com
- **Year Founded:** 2014
- **HQ Location:** Berlin
- **Twitter:** @EMnify (825 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/emnify/ (182 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, CTO
  - **Top Industries:** Automotive, Farming
  - **Company Size:** 71% Small-Business, 20% Mid-Market


### 15. [Cumulocity](https://www.g2.com/products/cumulocity/reviews)
  Connect to innovate with the Cumulocity AIoT Platform. Cumulocity is an enterprise-grade, hyperscaler-agnostic AIoT platform designed to connect assets securely, transform raw device data into actionable insights, and orchestrate innovation from the edge to the cloud. Whether you are launching connected smart products, driving operational efficiency, or rolling out predictive maintenance, Cumulocity bridges the gap between your operational technology (OT) and IT ecosystems. We empower businesses to build, deploy, and scale IoT solutions in weeks—not years—without the burden of building foundational infrastructure from scratch. Trusted by leading global enterprises managing millions of devices, Cumulocity provides the tools you need to: - Accelerate Time-to-Value: Launch connected solutions rapidly using out-of-the-box applications, self-service analytics, and low-code/no-code tooling. Empower front-line operations and line-of-business leaders without creating bottlenecks for software engineering teams. - Unlock New Revenue Streams: Seamlessly transition to novel business models like Equipment-as-a-Service (EaaS). Cumulocity offers comprehensive multi-tenancy and white-label capabilities, allowing you to provide fully branded, customer-centric portals to your own end-users. - Scale with Absolute Flexibility: Prevent vendor lock-in with a platform that is open by design. "Develop once, deploy anywhere" across the edge, private data centers, or any major public cloud (AWS, Azure, GCP). World-class, bulk device management makes onboarding and maintaining global fleets effortless. - Drive AI & Automation: Go beyond basic connectivity. Embed AI and machine learning models directly at the edge or in the cloud to drive real-time insights, automate decisions, and feed intelligent data directly into your CRM, ERP, or SCADA systems. Stop managing IoT plumbing and start driving business outcomes. Build your connected future with Cumulocity.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Cumulocity](https://www.g2.com/sellers/cumulocity)
- **Year Founded:** 2010
- **HQ Location:** Düsseldorf, North Rhine-Westphalia
- **Twitter:** @Cumulocity (1,497 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cumulocity/ (193 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 46% Small-Business, 31% Enterprise


#### Pros & Cons

**Pros:**

- User Interface (3 reviews)
- Ease of Use (2 reviews)
- Easy Integrations (2 reviews)
- Dashboard Management (1 reviews)
- Dashboards (1 reviews)

**Cons:**

- Beginner Difficulty (2 reviews)
- Difficult Customization (2 reviews)
- Learning Curve (2 reviews)
- Limited Customization (2 reviews)
- Complexity (1 reviews)

### 16. [ArborXR](https://www.g2.com/products/arborxr/reviews)
  ArborXR is an AR & VR device management platform. More than 3000 companies in 90 countries are already using ArborXR to manage their VR & AR fleets. With ArborXR you can manage your devices, deploy content and updates remotely, and control what users can see and do in the headset. ArborXR is built with enterprise-level security and working closely with dozens of Fortune 500 companies.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 64

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [ArborXR](https://www.g2.com/sellers/arborxr)
- **HQ Location:** N/A
- **Twitter:** @arborxr (370 Twitter followers)
- **LinkedIn® Page:** https://linkedin.com/company/arborxr (49 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO
  - **Top Industries:** Higher Education, Education Management
  - **Company Size:** 63% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Device Management (4 reviews)
- Ease of Use (4 reviews)
- Customer Support (2 reviews)
- Easy Setup (2 reviews)
- Management (2 reviews)

**Cons:**

- Deployment Difficulties (1 reviews)
- Device Management (1 reviews)
- Limited Compatibility (1 reviews)
- System Limitations (1 reviews)
- Update Issues (1 reviews)

### 17. [GE Vernova APM](https://www.g2.com/products/ge-vernova-apm/reviews)
  GE Vernova Asset Performance Management (APM) is an advanced industrial software platform designed to assist organizations in monitoring, maintaining, and optimizing the performance of critical assets within energy and other asset-intensive sectors. By leveraging cutting-edge technologies such as Internet of Things (IoT) data, artificial intelligence (AI), machine learning (ML) analytics, and digital twin simulations, GE Vernova APM enables businesses to implement predictive maintenance strategies, minimize unplanned downtime, extend the lifespan of their assets, and enhance safety and compliance measures. The platform is particularly beneficial for a diverse range of industries, including energy production, manufacturing, and utilities, where asset reliability is paramount. Organizations that rely heavily on machinery and equipment can utilize GE Vernova APM to gain real-time insights into asset performance, facilitating informed decision-making and proactive management. This capability is essential for companies aiming to optimize their operations while navigating the complexities of regulatory compliance and sustainability initiatives. GE Vernova APM features a modular suite of applications that encompass various aspects of asset management, including asset health monitoring, reliability assessments, performance intelligence, strategy management, integrity checks, and inspections. This comprehensive approach allows users to tailor the platform to their specific needs, whether they require on-premises deployment or prefer the flexibility of cloud-based solutions through APM Essentials. Furthermore, the platform seamlessly integrates with existing IT and operational technology (OT) systems, such as Enterprise Asset Management (EAM), Computerized Maintenance Management Systems (CMMS), and Supervisory Control and Data Acquisition (SCADA) systems. One of the key benefits of using GE Vernova APM is its ability to significantly lower operating costs while enhancing asset availability. By implementing predictive maintenance techniques, organizations can identify potential issues before they escalate into costly failures, thereby reducing maintenance expenses and downtime. Additionally, the platform supports companies in meeting regulatory requirements and sustainability goals by improving operational efficiency and minimizing emissions, aligning with the growing emphasis on environmental responsibility in industrial operations. Overall, GE Vernova APM stands out as a robust solution for organizations seeking to enhance their asset management practices. Its integration of IoT, AI, and digital twins not only provides actionable insights but also empowers businesses to make data-driven decisions that lead to improved performance and long-term asset sustainability.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 48

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Setup:** 7.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [GE Vernova](https://www.g2.com/sellers/ge-vernova)
- **Company Website:** https://www.gevernova.com/
- **HQ Location:** Cambridge, MA
- **LinkedIn® Page:** https://www.linkedin.com/showcase/gevernova-power-software/ (1 employees on LinkedIn®)
- **Ownership:** NYSE:GEV

**Reviewer Demographics:**
  - **Top Industries:** Oil & Energy
  - **Company Size:** 40% Enterprise, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Data Management (12 reviews)
- Customer Support (11 reviews)
- Ease of Use (11 reviews)
- Asset Management (9 reviews)
- Features (9 reviews)

**Cons:**

- Poor Support (10 reviews)
- Poor Customer Support (9 reviews)
- Difficult Learning (7 reviews)
- Data Management Issues (6 reviews)
- Learning Curve (6 reviews)

### 18. [Exosite ExoSense IoT](https://www.g2.com/products/exosite-exosense-iot/reviews)
  ExoSense® is a remote condition monitoring application that can be deployed in minutes to provide operational insight into industrial assets, systems, and equipment. It enables any organization to aggregate and visualize sensor data to alert users of critical operating conditions, predict maintenance, optimize processes, and deliver new functionality and services to customers. Find out more at www.exosite.com. The ExoSense application provides: - Real-time data visualization. Remotely view dashboards on any device to quickly understand machine health and reduce the need for onsite visits. - Condition monitoring. Set rule-based notifications and trigger email/SMS alerts based on real-time data to reduce downtime and increase productivity. - Analytics. Leverage operational analytics and data transformations to predict maintenance, improve processes, and enable machine learning. - Code-less customization. Leverage a simple, code-free user interface to add and configure devices, customize branding, set alerts, and more.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Exosite](https://www.g2.com/sellers/exosite)
- **Year Founded:** 2009
- **HQ Location:** Minneapolis, US
- **Twitter:** @exosite (1,023 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/exosite/ (31 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 33% Small-Business, 27% Mid-Market


### 19. [Hologram](https://www.g2.com/products/hologram/reviews)
  Own your IoT deployment with Hologram's cellular SIM cards and easy-to-use monitoring dashboard. Our seamless, global coverage, multi-carrier network and support specialists are here to help you connect and manage your IoT devices. Our flexible pricing plans are designed to get you off the ground. Focus on scaling your fleet and managing your devices without any additional carrier negotiations, integrations, or hardware swaps. Test drive Hologram with a pilot IoT SIM and get connected in under a week.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 62

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Hologram](https://www.g2.com/sellers/hologram)
- **Company Website:** https://hologram.io
- **Year Founded:** 2013
- **HQ Location:** Chicago, US
- **Twitter:** @Hologram_io (26 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3293837/ (70 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO
  - **Top Industries:** Farming, Transportation/Trucking/Railroad
  - **Company Size:** 70% Small-Business, 29% Mid-Market


#### Pros & Cons

**Pros:**

- API Integration (1 reviews)
- Custom Dashboards (1 reviews)
- Customer Support (1 reviews)
- Documentation Quality (1 reviews)
- Efficient Solutions (1 reviews)

**Cons:**

- Limited Customization (1 reviews)
- Limited Features (1 reviews)

### 20. [KIOSK Information Systems](https://www.g2.com/products/kiosk-information-systems/reviews)
  KNECT IoT is a proprietary and licensable full-feature remote management platform that delivers the monitoring tools for real-time network visibility and communication, with a set of management tools to help manage performance.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [KIOSK Information Systems](https://www.g2.com/sellers/kiosk-information-systems)
- **Year Founded:** 1993
- **HQ Location:** Louisville, CO
- **Twitter:** @KIOSKInfo (639 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kiosk-information-systems (258 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 47% Small-Business, 40% Enterprise


#### Pros & Cons

**Pros:**

- Convenience (1 reviews)
- Ease of Use (1 reviews)
- Navigation Ease (1 reviews)

**Cons:**

- Access Issues (1 reviews)
- Display Issues (1 reviews)

### 21. [Datablaze Voyager](https://www.g2.com/products/datablaze-voyager/reviews)
  Voyager by Datablaze is a highly scalable solution for SMB and large enterprises looking to manage their IoT deployments. The platform's real-time IoT data dashboard offers powerful capabilities such as data connection determination, user identification, and real-time wireless connectivity usage tracking across multiple carriers. Additionally, Voyager allows for the management of IoT hardware in the field, scheduling of alerts and notifications, location-based mapping and reporting, and sensor monitoring. With its consolidated invoice calculation, and multi-tenant billing capabilities, Voyager streamlines the billing process for global wireless deployments, all from a single user interface. For more information visit datablaze.com.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Setup:** 10.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Datablaze](https://www.g2.com/sellers/datablaze)
- **Year Founded:** 2002
- **HQ Location:** Eagle, US
- **Twitter:** @datablazeIoT (44 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2464854 (22 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 71% Small-Business, 24% Mid-Market


### 22. [IoT In a Box](https://www.g2.com/products/iot-in-a-box/reviews)
  IoT In a Box is a complete IoT solution for any vertical and application.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [IoT In a Box](https://www.g2.com/sellers/iot-in-a-box)
- **Year Founded:** 2013
- **HQ Location:** Burbank, US
- **Twitter:** @IoTinaBox (701 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mydevices/ (22 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 92% Small-Business, 8% Mid-Market


### 23. [ZEDEDA](https://www.g2.com/products/zededa/reviews)
  ZEDEDA is a cloud-native orchestration solution, delivering visibility, control and security to the distributed edge at scale. The platform enables companies to have full-stack remote management and observability for any distributed edge computing hardware and edge application while connecting to any cloud or on-premises system.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [ZEDEDA](https://www.g2.com/sellers/zededa)
- **Year Founded:** 2016
- **HQ Location:** San Jose, California
- **Twitter:** @ZEDEDAEdge (1,312 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/zededaedge (154 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Enterprise, 10% Mid-Market


### 24. [Android OS by emteria](https://www.g2.com/products/android-os-by-emteria/reviews)
  emteria is the solution for all your Android™ OS customization and maintenance needs. Designed as a foundation for building modern customer facing products, emteria provides product builders with tools for creating and updating their custom Android OS! Combine the advantages of Android with extended industrial settings and additional enterprise features provided by emteria. emteria's built-in settings and features include Kiosk mode, remote device access (MDM), extended configuration management, and more. To keep your custom Android ROM updated and secure, a reliable cloud infrastructure gives you full control to manage your updates. Build, deliver and install Over-the-Air firmware updates to all your Android products. emteria GmbH, headquartered in Aachen, Germany, supports global players like CGS Inc., Electrolux, and SOCAR and highly sophisticated niche providers like Cribmaster Inc, SIP Car Parks, or Pfeiffer Vacuum. We provide thousands of devices with a modern Android-based operating system to realize professional and industrial use cases. Create your own Android OS 💚 - one solution to build, customize & manage all Android products - OTA updates & extended LTS to keep your products running.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.6/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [emteria](https://www.g2.com/sellers/emteria)
- **Year Founded:** 2017
- **HQ Location:** Aachen, NRW
- **LinkedIn® Page:** https://www.linkedin.com/company/18162962 (9 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 46% Small-Business, 31% Enterprise


#### Pros & Cons

**Pros:**

- Customization (1 reviews)
- Customization/Personalization (1 reviews)
- Ease of Use (1 reviews)
- Reliability (1 reviews)
- Stability (1 reviews)

**Cons:**

- Lack of Customization (1 reviews)
- Limited Customization (1 reviews)
- Poor Documentation (1 reviews)

### 25. [ManageXR](https://www.g2.com/products/managexr/reviews)
  Our mission is to make your XR deployment successful. At ManageXR, experience complete control of your VR and AR fleet. Comfortably scale and remotely manage your devices with features like distributing apps and files, customizing the home screen user experience, tracking device health and usage, and much more. With over 2,000 customers across 100+ countries, ManageXR supports deployments of all sizes—some with over 30,000 devices! See how easy it is to scale your XR deployment at managexr.com.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 28

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.9/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [ManageXR](https://www.g2.com/sellers/managexr)
- **Company Website:** https://www.managexr.com/
- **Year Founded:** 2020
- **HQ Location:** San Francisco , US
- **Twitter:** @ManageXR (105 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/managexr/ (30 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Primary/Secondary Education
  - **Company Size:** 38% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (9 reviews)
- Ease of Use (5 reviews)
- Device Management (3 reviews)
- Deployment Ease (2 reviews)
- Easy Implementation (2 reviews)

**Cons:**

- Device Management (2 reviews)
- Update Issues (2 reviews)
- Compatibility Issues (1 reviews)
- Expensive (1 reviews)
- Laggy Performance (1 reviews)



## Parent Category

[IoT Management Platforms](https://www.g2.com/categories/iot-management)



## Related Categories

- [IoT Analytics Platforms](https://www.g2.com/categories/iot-analytics-platforms)
- [IoT Platforms](https://www.g2.com/categories/iot-platforms)
- [Industrial IoT Software](https://www.g2.com/categories/industrial-iot)



---

## Buyer Guide

### What You Should Know About IoT Device Management Platforms

### What are IoT Device Management Platforms?

A sensor-embedded business object—whether a factory machine, a smart thermostat, or an employee’s wearable device—is a computer in its own right. As part of an internet of things (IoT) project, these connected devices can communicate, execute tasks, and generate critical data. They will also require monitoring, updates, and repairs to perform as intended, as individual assets, and as part of the larger ecosystem. IoT device management platforms help centralize real-time data about devices and engage with individual devices (or groups of devices) as needed for IoT applications to perform at the highest level.

Throughout a company’s IoT projects, devices may come and go as efforts expand and change shape. With every new deployment—or an object going live on the IoT network—there is one more asset and corresponding sensor to track and maintain. A device manager tool acts as an IoT hub of sorts, with convenient access to basic device details such as identifying information, working status, and current location. As needs arise, such as software updates or battery replacements, users can carry out these necessary lifecycle management tasks for the specified device or devices. Depending on the issue, users may be able to handle the task directly on the device management solution. Using these advanced applications, IT professionals can oversee their operation’s fleet—whether just a handful or hundreds of embedded devices—from their initial deployment to their eventual retirement.

Key Benefits of IoT Device Management Platforms

- Gain visibility over the fleet of devices in an IoT ecosystem
- Observe real-time data related to connected devices, sensors, and their interactions and utilizations across the operation
- Push updates, upgrades, and repairs to connected devices without the need for in-person, physical interactions
- Receive timely notifications about device health and potential issues
- Assume control over individual devices or groups of devices to trigger events or actions

### Why Use IoT Device Management Platforms?

For an IoT device management platform to reach and sustain its potential, businesses must invest not only time and resources into its launch; these projects require perpetual upkeep. This entails an untold number of moving parts, depending on the size and scope of a device network. An IoT device management platform helps consolidate the monitoring and maintenance tasks for a distributed fleet of intelligent objects, including live summaries of device data and statuses within their local networks and the architecture as a whole. This offers a holistic view of these assets to those experts and teams involved with the IoT initiative, removing the guesswork surrounding device information and the maintenance needs for smart objects and their embedded sensors.

Along with providing this critical data, a number of IoT device management platforms offer capabilities for remote device management and device provisioning. An IoT infrastructure can include hundreds or thousands of disparate objects, all spread out across one or more locations. With that being said, monitoring and caring for these assets can be an overwhelming challenge if performed on an individual, physical level. Certain platforms in this category serve as remote managers for distributed objects, giving users the ability to take control of devices in pivotal moments or allocate necessary patches and updates when the time calls for it. These capabilities can significantly reduce the time and effort required to sustain device health and performance through the duration of an IoT project. A core benefit of IoT technology is that, by enabling physical assets with intelligent connectivity, businesses can observe and engage with these assets in ways not previously possible. IoT device management solutions embody this concept, with unified tools to help track, manage, and maintain devices once they are connected to the network.

### Who Uses IoT Device Management Platforms?

Depending on an organization’s particular structure and IoT strategy, there may be different teams or individuals that take part in device deployment, monitoring, and updating. In many cases, IT specialists will utilize IoT device management platforms to oversee these responsibilities. These roles may include network engineers and systems managers. Increasingly, dedicated positions are being carved out for IoT solution development and/or management, such as IoT product managers, architects, and engineers. In these situations, dedicated specialists may be the primary users for IoT device managers and similar solutions.

If working with an external agency, such as managed IoT services providers or IoT device management companies, these experts may use one of the solutions in this category to help manage your company’s fleet. In some cases, these providers will design their own proprietary platform for device configuration and monitoring, as well as the development of IoT applications and workflows. In these scenarios, internal executives and IT teams may request access to device management platforms so they can maintain visibility of the active fleet and perform certain actions when necessary.

### IoT Device Management Platform Features

The software solution offerings in this category each boast a unique set of features and capabilities designed to assist professional teams with device data management, real-time activity updates, and remote access or provisioning. The following are some common features across IoT device management products:

**Device discovery —** A typical IoT architecture can involve hundreds or thousands of unique devices, spread across an operation and customer environments. Once these assets are embedded with internet-enabled sensors, IoT device managers may allow for automated discovery and identification of each object, rather than requiring manual input of device identifiers. These tools may be similar to Bluetooth or network discovery tools on computers and mobile devices. Once a platform identifies the available devices within a network, users can choose to establish a secure connection and bulk-add devices into a central registry. This updated list of devices reflects the user’s connected fleet. As devices are discovered and synced with the platform, users can engage with and monitor them through the platform.

**Device monitoring —** A real-time device registry may provide any combination of details and data related to each device. This may include items such as product identification number, current location, active status, and battery life. Depending on the platform, there may be customization options for the way that device information is organized and which details are visible at a given moment. In some cases, a solution may offer data analytics for each device, such as utilization rates and resource usage.

When configuring a device dashboard, users may elect to set up various alerts and notifications. Examples include proactive warnings about battery health or alert messages about abnormal behavior or conditions. If a device experiences a period of unexpected downtime or experiences any performance issues, this information may be available through the device monitoring portal. If a solution offers advanced alerts or notifications, specified users may receive push notifications through SMS, email, or other channels during particular events. Using the various device monitoring tools offered by a device management platform, IT teams can ensure maximum uptime and performance of connected devices while collecting valuable data about the IoT project.

**Remote provisioning —** Just as laptops, smartphones, and network equipment require updates and technical support throughout their lifecycles, so do intelligent devices in an IoT framework. IoT device management tools will often provide assistance with remote device provisioning based on real-time information collected from each object. When the time comes for firmware upgrades, security patches, or other updates, device management tools may help facilitate individual or batch updates to the specified groups of devices. These remote actions may be referred to as over-the-air (OTA) updates.

Depending on the platform, it may take device provisions a step further with diagnostics and OTA repairs. While some physical issues may require in-person attention, there may be any number of technical issues that can be resolved through remote support. In these situations, users can leverage certain device management applications to identify and resolve issues from anywhere.

**Remote device access —** Outside of repairs and updates, administrators may benefit from basic remote access to connected devices. By taking control over device functionality, users can trigger events or perform actions without the need for physical intervention in the device environment. Examples can include the powering on of smart lighting systems and stoppages of factory equipment during unusual conditions. Different smart objects may allow for different remote-controlled actions; depending on a team's established IoT workflows, there may be more or less of a demand for occasional remote access and control.

### Software and Services Related to IoT Device Management Platforms

As the IoT space evolves, vendors are offering a wide spectrum of IoT solutions to assist with the design, management, and optimization of a connected device infrastructure. Some solutions offer features across categorization, and may assist with certain aspects of device management while primarily focusing on other technical areas. With that being said, a business may desire a unified, end-to-end solution, or separate tools that focus on certain aspects of an IoT strategy. The following are some IoT solutions that may benefit a team’s IoT initiative and help form a comprehensive approach.

[**IoT platforms**](https://www.g2.com/categories/iot-platforms) **—** IoT platforms allow for the rapid, simple development of internal-facing or customer-facing IoT applications, establishing workflows, event triggers, and data collection processes for a fleet of smart objects. Once a business has successfully embedded its desired assets with intelligent sensors, or connected preconfigured smart devices to its network, these devices can be instructed to communicate and work together in a number of ways. To create these relationships, internal teams or third-party developers need to build custom apps off which the devices will follow command flows and collect specific sets of data. While [IoT development tools](https://www.g2.com/categories/iot-development-tools) allow for more advanced application design using one or more programming languages, IoT platforms are designed for low-code or no-code IoT development. This allows for fast deployment of basic IoT solutions in any number of scenarios, from industrial IoT to smart homes.

[**IoT security software**](https://www.g2.com/categories/iot-security) **—** Whether connecting a single device or a thousand, it is vital to ensure that devices, gateways, and connections are secure from unwanted access or activity. Each new connection is an added vulnerability for cyber threats, and a focused attack can compromise business data, system security, and even the safety of customers and employees. A number of IoT device management platforms include some security capabilities, but standalone tools with more robust protection are also offered. IoT security software is designed for various facets of IoT-related protection, such as vulnerability testing, data encryption, and incident response.

[**IoT analytics software**](https://www.g2.com/categories/iot-analytics) **—** One of the most significant business benefits of intelligent devices is their ability to gather valuable insights across the operation, from resource utilization to worker efficiency to customer engagement with one’s products or locations. IoT analytics software can help facilitate this data collection and cleaning process, weeding through massive amounts of unstructured device data and sharing the most relevant findings with authorized users. Depending on the device management platform, it may offer some form of analytics related to device usage and performance. With that being said, teams may require a separate platform to unlock the full potential of IoT data. Certain tools in the IoT Analytics category allow for complex data gathering and filtering workflows, as well as queries so users can find the data that matters to them at any given moment. In many cases these platforms will sync with IoT device management tools, facilitating a seamless flow of information as it becomes available.

[**Internet of things (IoT) developers**](https://www.g2.com/categories/internet-of-things-iot-developers) **—** Getting a complex IoT project off the ground may require outside assistance, depending on a team’s expertise and available resources. This is especially true for certain businesses or ambitious IoT strategies. Working with an IoT development firm, a business can alleviate internal teams from application development tasks, as well as various other challenges in the IoT project lifecycle. These developers will work closely with executives and IT department to understand a company's particular business needs, and how connected devices serve to benefit an operation and its customers. After this initial consultation, IoT developers will build and help deploy a custom application that connects devices and puts them to work in optimal ways. Even if a business has effectively deployed a fleet of smart devices, teams may enlist the help of IoT developers to uncover new benefits and maximize return on investment.