Best Incident Management Software - Page 8

BIStrainer

An EHS Management System that includes: a learning management system, digital forms for audits, near miss and incident reports, inspections, BBS observation forms, hazard assessment, training record management system, training matrix, competency validation system. Plus, there is an equipment management solution that includes preventative maintenance software. BIStrainer is mobile-friendly and works well on tablets, smartphones, and desktops including Apple and PC.

Average Rating: 4.8/5.0

Total Reviews: 50

bitahoy

Bitahoy's Cyber Risk Co-Pilot is an AI-powered platform designed to assist in IT risk management processes. Features: Quantitative Risk Assessment: The platform offers a method to evaluate risks based on their business impact rather than the traditional "Low, Medium, High" categorizations. Alignment with Business Objectives: The tool aims to match business goals with risk tolerance, facilitating effective risk communication throughout an organization. AI-Powered Data Analysis: The platform integrates and pre-analyzes data to provide insights, aiming to aid in quick responses to critical incidents. Risk Prioritization: It offers a system that can reduce IT risk exposure by prioritizing tasks and incidents based on AI analysis rather than solely on CVSS scores.

Blerter

Blerter is a simple, easy-to-use event delivery platform that helps you centralize your communications, operations and safety processes - connecting your entire team in one place. Streamline your delivery, be prepared for things that can go wrong and increase crew engagement at your next event.

Average Rating: 4.0/5.0

Total Reviews: 1

Callgoose SQIBS

Callgoose SQIBS is used for automating and orchestrating IT workflows, providing businesses with an intelligent, automated approach to incident management, on-call scheduling, incident auto-remediation, event-driven remediation and IT request automation. It eliminates manual inefficiencies, reduces response times, and ensures critical systems remain operational 24/7. ✅ Use Cases Include: Incident Auto-Remediation – Automatically detect, diagnose, and resolve IT issues. On-Call Scheduling & Alerting – Intelligent escalation through Phone Calls, SMS, Email, Slack, Microsoft Teams Multilingual Alerts - Supports 30+ languages in 200+ countries. Process & Runbook Automation – Automate repetitive IT tasks and workflows. IT Request Automation – Empower teams with self-service options. Event-Driven Automation – Trigger automation workflows based on system alerts. Infrastructure & Cloud Automation – Integrate with DevOps tools, CI/CD pipelines, cloud platforms or any software or tools. Why Choose Callgoose SQIBS? Callgoose SQIBS is the future of IT automation & incident management, built to reduce downtime, streamline workflows, and cut IT costs. Whether you need real-time alerts, incident auto-remediation, on-call scheduling, or IT request automation, Callgoose SQIBS delivers intelligent automation to keep your systems running smoothly. 🚀 Key Benefits of Callgoose SQIBS: ✅ Incident Auto-Remediation Detect, diagnose, and resolve IT issues automatically before they impact operations. Say goodbye to manual firefighting with self-healing automation. ✅ On-Call Scheduling & Alerting Never miss a critical alert! Smart escalation via Phone, SMS, Email, Slack, Microsoft Teams ensures the right person is notified at the right time. ✅ Process & Runbook Automation Save time and reduce manual errors by automating IT workflows, common tasks, and troubleshooting processes. ✅ Event-Driven Automation Trigger automated workflows based on real-time system alerts, logs, or monitoring tool events to resolve issues instantly. ✅ IT Request Automation Enhance IT service efficiency by automating password resets, software access, and other common requests, giving teams self-service capabilities. ✅ Infrastructure & Cloud Automation Seamlessly integrate with DevOps tools, CI/CD pipelines, cloud platforms, ITSM, monitoring software, and security tools to orchestrate IT operations effortlessly. 🌍 Global-Ready with Multilingual & Multi-Channel Alerts - Supports 30+ languages across 200+ countries - Alerts via Phone Calls, SMS, Email, Slack, Microsoft Teams, Mobile Push - Customizable escalation policies and notification rules 💼 Industries Benefiting from Callgoose SQIBS: 🔹 IT & SaaS – Automate IT workflows and incident response 🔹 Financial Services – Ensure compliance, security, and reliability 🔹 E-commerce & Retail – Prevent downtime and enhance customer experience 🔹 Telecommunications – Automate network monitoring and troubleshooting 🔹 Healthcare – Maintain compliance and ensure uptime for critical systems 🔹 And more! – Any industry that relies on IT can benefit from automation 🔗 Seamless Integrations Callgoose SQIBS works with any software, tool, or platform to provide a truly connected IT ecosystem: - Monitoring & Observability – Prometheus, Datadog, Splunk, New Relic, Zabbix - DevOps & CI/CD – Jenkins, GitHub, GitLab, Terraform, Kubernetes - ITSM & Ticketing – ServiceNow, Jira, or any other ITSM tool - Communication & Collaboration – Slack, Microsoft Teams, and more - Cloud Providers – AWS, Azure, Google Cloud 🔧 Ease of Use & Customization ✔ No-Code & Low-Code Automation – Ready-to-use templates for quick automation ✔ Advanced Customization – Full API access for deep integrations ✔ Transparent Pricing – No hidden costs, automation included in every paid plan 💡 The Callgoose SQIBS Advantage ✅ No Per-User Fees – Pay per plan, not per user ✅ Automation in Every Paid Plan – Unlike competitors, no extra charges for automation ✅ Flexible Deployment – Choose between self-hosted or SaaS based on your business needs ✅ Scalable & Cost-Effective – Plans for startups, enterprises, and large organizations ✅ No Vendor Lock-In – Transparent pricing and complete customization 📞 24/7 Support & Training 💬 Live Chat & Email Support 📞 Phone Support (Premium Plans) 📚 Extensive Knowledge Base, Webinars, and Training 🔹 Whether you’re a startup, enterprise, or IT service provider, Callgoose SQIBS ensures reliability, automation, and operational efficiency. 🚀 Migrate to Callgoose SQIBS Today!

Checkbuster

Checkbuster is an online solution that enables you to keep checklists and perform audits & inspections. You can create your own checklist (in every language) and invite team members and clients to conduct inspections from their mobile devices for you. Add images and remarks to inspection items and create a task for a colleague during the inspection. When you finish your inspection the inspection report is automatically created. You can even add your own logo and layout to the report. With our management dashboard, you will have a full insight into all inspection results. Drill down into the results to get a clear view where the issues occur.

Average Rating: 2.5/5.0

Total Reviews: 1

Chirp

Chirp is uptime monitoring and status page software built for indie hackers and small teams. Monitor your endpoints with HTTP, SSL, and heartbeat checks, get alerted when things break, and keep users informed with a clean public status page. Includes automatic incident creation, AI-powered incident updates, email subscriber notifications, and custom domains.

Cisco Secure Network Analytics

Stealthwatch is the only solution that detects threats across your private network, public clouds, and even in encrypted traffic.

Average Rating: 4.4/5.0

Total Reviews: 31

Cisco XDR

Cisco XDR is a cloud-based extended detection and response solution designed for security operations. Integrating with the broad Cisco security portfolio and many third-party offerings, Cisco XDR is the most comprehensive solution on the market today. With Cisco XDR, security analysts of all skill levels take advantage of correlated data from multiple sources to detect events sooner, streamline investigations, and prioritize and accelerate responses, to expose and remediate the most sophisticated threats, elevate productivity, and achieve security resilience.

Average Rating: 4.7/5.0

Total Reviews: 3

Coderbuds

Coderbuds is an AI-powered analytics platform designed to enhance engineering team performance by providing comprehensive visibility into the software delivery pipeline. By integrating seamlessly with GitHub and Bitbucket, Coderbuds delivers real-time insights into key performance indicators, enabling teams to make data-driven decisions that improve velocity and efficiency. Key Features and Functionality: - DORA Metrics Tracking: Monitor essential DevOps Research and Assessment (DORA) metrics, including deployment frequency, lead time for changes, change failure rate, and mean time to recovery, to assess and optimize engineering performance. - AI-Powered Pull Request Analysis: Receive instant, AI-driven evaluations of pull requests, complete with automatic scoring and personalized feedback, facilitating continuous improvement and code quality enhancement. - Real-Time Team Updates: Stay informed with immediate alerts and comprehensive weekly summaries delivered directly to Slack and Microsoft Teams, ensuring timely awareness of team activities and performance metrics. - Seamless Integration: Connect effortlessly with GitHub and Bitbucket repositories, enabling a quick setup process that requires no code storage, ensuring minimal disruption to existing workflows. Primary Value and User Solutions: Coderbuds addresses the common challenges engineering leaders face, such as lack of visibility into team performance, difficulty in identifying bottlenecks, and the inability to demonstrate engineering ROI. By providing actionable insights and real-time analytics, Coderbuds empowers teams to make informed decisions, enhance productivity, and deliver high-quality software efficiently. This leads to improved delivery times, reduced failure rates, and a more transparent development process, ultimately fostering a culture of continuous improvement and accountability within engineering teams.

Average Rating: 4.5/5.0

Total Reviews: 1

CRIMR

Incident Reporting for Theft, HR, and Accidents Only $19.99/month CRIMR connects businesses, community associations, and police so you can report issues fast, see patterns sooner, and stop repeat incidents, no tech skills needed. And when claims arise, your insurance and HR partners already have the facts.

Crises Control

Crises Control is a modular Operational Incident Management Platform that helps organisations maintain control throughout an incident, from initial mass notification and activation to response coordination, task execution, resolution and reporting. Built for organisations with distributed teams, operational risk or compliance obligations, Crises Control enables managers and response teams to reach the right people quickly, coordinate actions in real time and maintain a clear record of decisions and outcomes. It supports businesses, public-sector bodies, healthcare providers, educational institutions and other organisations managing high-impact events. Key capabilities include: Multi-channel mass notifications via email, SMS, voice calls, web alerts, app alerts and Microsoft Teams. Incident coordination with defined roles, communications and response workflows. Task management to assign actions, track progress and escalate outstanding work. Real-time operational visibility through shared incident information, response status and activity timelines. Audit-ready reporting that records notifications, responses, actions and decisions for accountability and compliance. Organisations can start with mass notification and add capabilities as their needs mature. This creates one connected platform for alerting, coordination, execution, visibility and accountability, without unnecessary complexity.

Average Rating: 4.7/5.0

Total Reviews: 12

Cyberday

Cyberday is an AI-assisted compliance and security management platform that helps organizations achieve and maintain compliance with over 80 information security, privacy, quality and regulatory frameworks in one integrated management system. Designed for organizations of all sizes, Cyberday turns complex compliance requirements into prioritized, actionable tasks. The platform centralizes policies, risk assessments, controls, evidence, documentation and audit preparation, making compliance easier to manage in everyday work Cyberday supports a continuously updated framework library, including: - ISO 27001 - NIS2 - CER - DORA - EU AI Act - ISO 42001 - SOC 2 - GDPR - ISO 9001 - CIS Controls - NIST-based frameworks - Regional and industry-specific standards A key differentiator is Cyberday's combination of AI-assisted automation and compliance expertise. The built-in AI helps organizations implement and improve their management system by generating tailored content, identifying compliance gaps, prioritizing actions based on risk and upcoming deadlines, and reducing repetitive documentation work. Organizations remain in control of all decisions while completing compliance activities more efficiently. The platform is modular and scalable. Organizations can start with a single framework, such as ISO 27001 or NIS2, and expand to additional frameworks without duplicating work. Shared controls, documentation and evidence help maintain compliance across multiple requirements in one place. Instead of managing compliance in spreadsheets and disconnected tools, Cyberday provides one structured platform for continuous information security, quality, environmental and regulatory compliance management.

Average Rating: 4.5/5.0

Total Reviews: 41

Dashpivot

Dashpivot is a configurable platform for building any safety, quality, field reporting, or time and materials workflow. Admins build templates with a drag-and-drop editor using field types like photos, signatures, location, weather, tables, dropdowns, counter fields, and formulas. - AI Form Fill: Draft forms from voice notes, photos, and typed inputs, so workers can talk instead of type. - AI Templates: Generate a new template from a description or import an existing PDF, Word, or Excel form. - Templates: Build once and use the same format across teams and projects, and every form inherits the structure. - Forms: Fill documents on the website or via native iOS and Android apps, with offline capture, GPS stamping, digital sign-off, autosave, and a full audit trail per record. - Workflows: Route forms through approval chains with conditional routing. - Actions: Turn inspection findings and defect reports into assigned tasks with owners and due dates. - Registers: Automatically generated registers give a live searchable view of every submission, filterable by any field. - Data Flows: PDF exports, CSV, or connect with Xero, QuickBooks, Microsoft Suite and more via Flowsite. Built world teams have always juggled too many disconnected systems: a safety app here, a timesheet tool there, and spreadsheets to fill the gap. Most platforms are either too rigid to fit how a team actually works or too generic to be useful in a built environment. Managing several tools creates its own tax: duplicated data entry, fragmented records, no single source of truth. Dashpivot replaces that mess with one configurable system for every workflow. Field teams spend less time on admin and more time on the actual job. Records get captured at the moment work happens, so businesses reduce the risk exposure that comes with incomplete or delayed documentation. Managers get live visibility into what's happening across every project and workflow without chasing PDFs or spreadsheets. And with Storm now completing many of the records workers used to fill manually, the admin burden that always came with the system is starting to disappear too.

Average Rating: 4.8/5.0

Total Reviews: 26

Deepser

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: It is convenient and tailored to your needs.

Average Rating: 5.0/5.0

Total Reviews: 1

DiliGenie - ITSM Solution

DiliGenie is a IT Service Management (ITSM) Tool that has the following modules: Incident Management, Service Request Management, Change Management, Problem Management, Project Management, KB/KEDB, Configuration Management, Reports, Analytics & Integrations with ITOM Tools such as ManageEngine, Freshdesk, HP Tools, SIEM Tools and much more. The Solution is very easy and comfortable to use and the main USP is the role based design approach of the application. Screens & Dashboards are designed for key roles in a IT Service Management landscape - End User, Service Engineer, Service Manager and Executives.