--- title: DiliGenie - ITSM Solution Reviews meta_title: 'DiliGenie - ITSM Solution Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how DiliGenie - ITSM Solution works for a business like yours. date_modified: '2026-09-22' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

DiliGenie - ITSM Solution Reviews & Product Details

DiliGenie is a IT Service Management (ITSM) Tool that has the following modules: Incident Management, Service Request Management, Change Management, Problem Management, Project Management, KB/KEDB, Configuration Management, Reports, Analytics & Integrations with ITOM Tools such as ManageEngine, Freshdesk, HP Tools, SIEM Tools and much more. The Solution is very easy and comfortable to use and the main USP is the role based design approach of the application. Screens & Dashboards are designed for key roles in a IT Service Management landscape - End User, Service Engineer, Service Manager and Executives.

Seller

Diligent Global

Discussions

DiliGenie - ITSM Solution Community

Overview by

Anitha S

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Categories on G2

Incident Management

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