Total Products under this Category: 298
Last updated: November 02, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: ServiceNow IT Service Management, NinjaOne, xMatters, Jira Service Management, Freshservice, Rootly, PagerDuty, and New Relic.
Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=ninjaone&focus%5B%5D=xmatters&focus%5B%5D=jira-service-management&focus%5B%5D=freshservice&focus%5B%5D=rootly&focus%5B%5D=pagerduty&focus%5B%5D=new-relic&segment=all)
Safety PAL key features work together, creating an effective system for managing your Health, Safety, Environment and Quality (HSEQ).
CENTEGIX is the leader in Every Moment Safety™, helping organizations create safer, more connected environments through intelligent safety and communication technology. Trusted by thousands of schools, healthcare facilities, government agencies, and commercial organizations nationwide, the CENTEGIX Safety Platform unifies emergency response, everyday safety operations, communication, and situational awareness into one connected ecosystem. From routine moments to critical events, CENTEGIX empowers organizations to respond faster, communicate clearly, and support the people they serve with confidence. K-12 Education | Government | Healthcare | Commercial Emergency Management | Panic Buttons | Dynamic Maps | Visitor Management Dismissal Automation"
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Sedai goes beyond recommendations. Our platform takes action to autonomously manage and optimize your cloud resources, without manual intervention. It analyzes your production environment to find cost and reliability optimization opportunities in real time — learning from behavior patterns and adapting to new releases. Under the hood, Sedai uses deep reinforcement learning to predict the impact of potential optimizations, enabling the platform to take these actions safely. Sedai's unique approach makes it the only way way to manage and optimize the cloud at scale. Unlike conventional automation, Sedai doesn't follow fixed rules and scripts. Instead, it acts like an experienced SRE: incrementally adjusting the configuration of your resources until the exact point where performance or availability would be impacted. The result? Sedai has executed more than 25 million autonomous actions in production — with 0 incidents. Ready to save 30–50% on your cloud costs? Visit sedai.io to speak with our cloud optimization experts.
Average Rating: 4.5/5.0
Total Reviews: 4
"Easily integrates various monitoring tools available in the environment!"
Rating: 5.0/5.0 stars
— Mindy J.
Rating: 4.5/5.0 stars
— dianelys H.
sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues to your staff on duty. sendQuick onCloud integrates seamlessly with your IT monitoring services within major public cloud platforms. You can configure our services to meet your business needs. In return, we track system performance, latency, and availability metrics for you. We make monitoring easy and convenient, just the way you need it. In the event of system issues, sendQuick onCloud receives strings of information from the public cloud platforms and breaks down this information into parameters. Users are able to click on the desired parameter as the condition and set it as a threshold to trigger the alerts. We provide instant notifications right into your devices, exactly in the format that you prefer.
Sentrient is an all-in-one platform that streamlines compliance, governance, risk management, and HR processes. It helps businesses meet regulatory requirements while boosting productivity. Key Features: Compliance Management: Automate compliance with reminders, ready-made reports, online training, and easy access to incident and risk tools. Stay updated with safety, privacy, and discrimination laws while maintaining audit readiness. Governance, Risk, and Compliance (GRC): Manage all GRC activities in one place with real-time notifications, legally endorsed resources, and comprehensive inspection reporting. HR Management: Built-in GRC support simplifies recruitment, onboarding, performance, and compliance. Empower employees with learning, development, and performance tracking throughout their lifecycle. With Sentrient, businesses stay compliant, reduce risk, and drive higher employee engagement and operational efficiency.
Servicely is the AI-native service management platform where AI agents do the work, a complete ITSM and Enterprise Service Management (ESM) platform that combines the system of record and the system of action in one product. Legacy service management platforms log tickets, route queues and manage work. Servicely resolves it. AI agents embedded across the platform classify and triage requests, summarise incidents, retrieve knowledge, recommend resolutions, trigger workflows, update records and complete fulfilment inside governed, auditable enterprise workflows with humans in the loop where you want them. The result: faster resolution, less manual admin, lower cost of service delivery, and a platform you configure without armies of consultants. Full-function ITSM ITIL-aligned Incident, Problem, Change, Request, Knowledge, Service Catalogue, CMDB and SLA management production-ready out of the box, extended without code. Enterprise Service Management on one platform Run every service team on the same platform and data model: IT Service Management (ITSM), IT Asset Management (ITAM), HR Service Delivery, Customer Service Management (CSM), Project Portfolio Management (PPM), Security Operations, Risk Management, and Vendor & Contract Management. AI agents that do the work Always-on AI agents deliver self-service to employees and customers, resolve or triage requests autonomously, and proactively identify and act on problems cutting ticket volume and operational cost, not just deflecting questions. Generative AI in every workflow An AI copilot for every service agent: summarise tickets, draft responses, generate knowledge articles and surface next-best actions, grounded in your own data with Retrieval Augmented Generation for accuracy. Orchestration & automation Automate actions inside the platform and across integrated systems. Eliminate swivel-chairing and low-value work, and build complex multi-system automation without scripting. No-code / low-code/ vibe-code configuration Fully configurable from a field change to a custom application. Workflow builder, forms, business rules and app builder let service teams ship changes in days, not quarters. Unified self-service portal One portal for every enterprise service. Employees and customers log requests, resolve incidents and find answers with AI agents resolving the majority before they ever reach a queue. Enterprise-grade integrations & governance Native integrations plus REST API to your key business applications, with AI actions running across them. Single-tenant architecture, role-based access, full audit trails and governed AI controls for enterprise assurance. Servicely is trusted by enterprise organisations across APACV. UK/EU and North America to replace legacy ITSM tools with AI-native service management delivering enterprise capability without the legacy cost and complexity.
ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. The solution helps OEMs, Insurers, Third Party Authorizers (TPA), and PaaS companies to refer their customers to one of thousands of walk-in independent and franchise retail repair providers (Service Providers) or other services in a managed service network.
Average Rating: 4.5/5.0
Total Reviews: 3
"Link to a pool of service suppliers"
Rating: 4.5/5.0 stars
— Wael Abdullah A.
"Introduced improvements in the structures of customer relations"
Rating: 4.5/5.0 stars
— Amanda M.
Before the incident, there are alerts. Signal9 is a Signal Operations platform that helps teams manage alerts, on-call response, and operational automation in one place. Ingest alerts from your existing monitoring tools, coordinate response through integrated escalation and on-call workflows, and automate repetitive operational tasks using backtesting, shadow mode, and AI-driven recommendations.
Sinexo is claims management software that centralizes insurance claim lifecycles from declaration to archival. It consolidates case details, participant information, communication timelines, documentation, and financial tracking into one interface. The software adapts to organizational workflows, terminology, and processes. Its single-screen design organizes claims into sections like participant management, chronological action tracking, encrypted document storage, and financial elements such as quotes, invoices, and payments. Field configurations adjust based on claim type, ensuring relevant data appears for scenarios like water damage or theft. Features include follow-up reminders, integrated email with claim-specific templates, and secure document submission links. Access controls restrict visibility by claim type, department, or location. Data protection includes encryption, daily backups, IP filtering, and exportable formats.
Site360 is a cloud-based site optimization platform designed for effortless engagement and management across various industries, including retail, construction, care, hospitality, and facilities management. The platform provides 100% accuracy in tracking individuals checking in and out of sites, along with their training credentials and safety compliance. With an easy-to-use interface, Site360 helps minimize risks associated with visitors while enhancing operational performance and providing real-time insights. The solution is customizable to meet the specific needs of different sectors, ensuring the health and safety of all individuals on site.
Most intuitive and affordable Safety Software with world class Analytics, an integration and automation engine, and In-App Chat. The easiest way to manage your entire safety program from mobile apps and the web. SiteDocs features a custom form builder, PDF document library, worker certification management, offline-mode, reports, and more. SiteDocs will help you easily manage your safety program while saving you time and helping you maintain the highest standard of safety possible.
Average Rating: 4.5/5.0
Total Reviews: 32
AI-generated summary from verified user reviews
"SiteDocs manages your health and safety paperwork"
Rating: 5.0/5.0 stars
— Scott Raymond Reginald R.
"Transforms Safety Management with Ease and Customization"
Rating: 4.5/5.0 stars
— Scott N.
The Smart Integrity Platform is a blockchain-based, secure and easy to implement software for complying with the requirements of the EU Whistleblowing Directive and the Whistleblower Protection Act in Germany. The platform is customisable and could be used as a complaint management system to meet the requirements of the supply chain act or for patient complaints in the healthcare sector. Visit us: https://diss-co.tech
Average Rating: 5.0/5.0
Total Reviews: 1
Rating: 5.0/5.0 stars
— Rajeshwari A.
