AM

Amanda M.

Branding Manager

Insurance

Mid-Market (51-1000 emp.)

8/6/2024

"Introduced improvements in the structures of customer relations"

4.5/5

What do you like best about ServiceNetwork?

ServiceNetwork provides a broad range of service providers and this is useful for providing our customers with a comfortable repair option. This makes the process of referrals easier because it now centralizes the dispatching of such processes. Review collected by and hosted on G2.com.

What do you dislike about ServiceNetwork?

There are problems with the online portal as it is complicated and tough to put through new repair shops. Documentation is also not very clear; even for simple tasks, I had to use the customer support feature. Review collected by and hosted on G2.com.

What problems is ServiceNetwork solving and how is that benefiting you?

ServiceNetwork in helping our customers to source for competent service providers. The platform turned into the systematic way of referral, the load is decreased on the team, and clients receive more options to repair something convenient. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

See what 3 reviewers think of ServiceNetwork

4.5 out of 5 · Verified reviews from real users

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