Best Incident Management Software - Page 10

Fidelis Elevate

Fidelis Elevate, an active XDR platform, is a proactive cybersecurity platform which automates defense operations across diverse network architectures. It seamlessly extends security controls from traditional networks to the cloud and endpoints, making it the powerhouse of a cyber-resilient environment. As the only purpose-built XDR platform, Fidelis Elevate offers contextual visibility and integrated deception for swift threat detection, hunting, and response. Fidelis Elevate is the only XDR platform that offers: Comprehensive Active Directory Defense, 300+ Field Contextual Traffic analysis, Integrated Deception Technology, Intelligent Active Threat Detection with MITRE ATT&CK Mapping, AI-driven Sandbox Analysis, In-band Traffic Decryption Network DLP, Risk-Aware Terrain Mapping and more...

Average Rating: 5.0/5.0

Total Reviews: 1

FileHandler Enterprise

FileHandler Enterprise is a comprehensive Claim Administration System designed to enhance workflow efficiency for organizations involved in claims processing. This software solution is tailored to meet the specific needs of Third-Party Administrators (TPAs), insurance carriers, risk pools, risk managers, and other business professionals seeking to optimize their claims administration, payment processing, and employee data management. The product falls within the category of claims management software, which is essential for organizations that handle a significant volume of claims. FileHandler Enterprise stands out by offering a user-friendly interface combined with powerful automation capabilities. This allows users to streamline their processes, reduce manual errors, and improve overall productivity. The system is particularly beneficial for those who require real-time insights and robust reporting functionalities to make informed decisions quickly. One of the key features of FileHandler Enterprise is its advanced dashboards that provide real-time data visualization. Users can track claims status, monitor performance metrics, and analyze trends at a glance. This feature is crucial for organizations that need to respond swiftly to changing circumstances or emerging issues. Additionally, the software includes business intelligence tools that enable users to generate detailed reports, helping them to identify areas for improvement and optimize their claims handling processes. Security is a top priority for FileHandler Enterprise, which incorporates the latest security technologies to protect sensitive data. This is especially important for organizations that deal with personal and financial information. The system is designed to ensure compliance with industry regulations, providing peace of mind to users and their clients alike. Scalability is another significant advantage of FileHandler Enterprise. The system is designed to accommodate a wide range of users, from solo entrepreneurs to large corporations with extensive employee networks. This adaptability ensures that as an organization grows, its claims administration processes can evolve without disruption. By choosing FileHandler Enterprise, businesses can maintain agility and efficiency, regardless of their size or complexity.

Average Rating: 4.4/5.0

Total Reviews: 36

FireCloud365

Flashduty

Flashduty is an incident response platform for engineering, DevOps, and SRE teams. It consolidates alerts from monitoring tools, cloud platforms, and custom sources into a single stream, reduces duplicate and low-signal notifications through rule-based and intelligent grouping, and routes what remains to whoever is on call. Alert aggregation and noise reduction. Flashduty ingests alerts from 50+ sources including Prometheus, Grafana, Zabbix, Nagios, Sentry, Splunk, AWS CloudWatch, Azure Monitor, Google Cloud Monitoring, Alibaba Cloud, Tencent Cloud, and Huawei Cloud. Incoming events pass through a pipeline that normalizes fields, enriches labels, filters known-noise patterns, and groups related alerts into one incident thread. Storm detection and flapping detection suppress repeated firing from an unstable source. On-call management. Schedules support rotations, multi-level escalation policies, primary and backup roles, severity- and time-window-based routing, and follow-the-sun handoffs across time zones. Escalation continues automatically until someone acknowledges. Notification delivery. Nine channels are supported: mobile push, phone call, SMS, email, Slack, Microsoft Teams, Feishu/Lark, DingTalk, and WeCom. Phone and SMS act as fallbacks when chat channels go unacknowledged, and each user sets per-severity preferences. Incident response. A war room can be opened in Slack, Feishu, DingTalk, or WeCom in one step. Acknowledging, escalating, and resolving work from inside the chat, and those actions sync back to the incident timeline. After resolution, Flashduty drafts a postmortem from the alert payload, timeline, and war-room discussion for the team to edit collaboratively, with action items tracked to tickets. Status pages. Public and internal status pages report component-level availability tied to incident history, with custom domains, branding, email and RSS subscriptions, and chat notifications for internal pages. AI SRE (beta). An agent correlates telemetry, investigates an incident, proposes likely root causes, and recommends next steps. It supports reusable skill flows, knowledge packs, MCP tool access, and either a hosted sandbox or a self-hosted runner inside the customer network. Integrations and automation. Bidirectional sync with Jira, ServiceNow, and ServiceDesk Plus; inbound and outbound webhooks; custom actions; an open API with 288 endpoints; plus a Go SDK, CLI, Terraform provider, and MCP server. Deployment. Available as a hosted service with a free tier for up to five users, Standard at $14 per user per month, and Professional at $29 per user per month. A private deployment option covers on-premises data retention, network isolation, and LDAP integration. Interface and documentation are available in English and Chinese.

flowdit

flowdit is a no-code platform for inspections, audits, digital checklists and work instructions in industry and manufacturing. It is a connected worker solution for the people who run production lines, manage quality on the shop floor and keep equipment running. The problem with most inspection tools Most tools record the failure and stop there. The finding ends up in a PDF, someone eventually emails the maintenance team, and the line keeps running with the problem unfixed. flowdit closes that gap. When a check fails, the inspector assigns a corrective action with an owner and a due date on the spot. For critical points, this can be made mandatory. flowdit sends reminders until the action is closed, and it stays linked to the inspection step with a full audit trail. What manufacturing teams deal with Paper checklists disappear. Excel sheets end up in five versions. Audit preparation takes weeks because documentation is scattered across folders, inboxes and clipboards, and quality managers cannot see what is happening at other sites. flowdit brings all of it into one system. How it works Templates are built without code. The AI import turns existing Excel, Word or PDF checklists into templates, and for paper lists a photo is enough. Measurement fields with tolerances and mandatory fields keep inspections complete, while conditional questions keep them short. Templates are versioned and only go live after approval. In the field, inspectors download an assignment once and then work offline. They record measurements with photos or video, dictate notes by voice and sign off on the device. Results sync as soon as they are back online. Work instructions with images or video open right at the inspection step. Suppliers and external technicians complete checklists through a secure portal. Who uses flowdit Plant managers who need to see what is happening across sites without compiling reports on Friday afternoon. Quality managers preparing for ISO audits. EHS managers who need safety procedures to reach the person doing the job. Maintenance teams running inspection rounds. Commissioning engineers documenting FAT and SAT. Frontline operators who need a tool they can pick up quickly. Where it is used Quality inspections, internal and external audits, safety walks and EHS inspections, maintenance rounds, shift handovers, machine acceptance and commissioning. Customers come from automotive, mechanical and plant engineering, food and beverage, pharmaceuticals, chemicals and energy. Integrations and deployment A REST API connects flowdit to SAP and other ERP systems. Further integrations include DocuSign, DocuWare, Azure, Google Workspace, Zapier and Dropbox. All data can be exported at any time. Data is encrypted, flowdit is GDPR compliant, and it runs in the cloud or on-premise from 50 users. The app is available in 12 languages, and support is provided in English, German and Arabic. Pricing Free plan for a single user. Standard costs €12 and Premium €22 per user per month, both from 5 users. Enterprise pricing on request. Company flowdit is developed by iotivata FZCO, with offices in Germany and Dubai.

Average Rating: 4.9/5.0

Total Reviews: 32

Fluentgrid Actilligence

FortiMonitor

FortiMonitor modernizes network monitoring to enable end-to-end visibility into the overall user experience

Average Rating: 5.0/5.0

Total Reviews: 1

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.

Average Rating: 4.5/5.0

Total Reviews: 359

FrontLine

GGK Incident Reporting

GGK Incident Reporting is a comprehensive incident management software designed to help organizations effectively handle and track incidents. The platform offers personalized dashboards, enabling users to configure metrics, layouts, and visualizations tailored to their needs. Its Excel reporting hub supports customized data exports and advanced analytics, providing actionable insights. The software also features seamless API integrations for enhanced functionality, multilingual interfaces for global teams, and branding customization to maintain a consistent identity. Additionally, configurable dropdowns allow the use of organization-specific terminology, ensuring the platform aligns with unique operational requirements. This versatile tool streamlines incident management processes and improves organizational efficiency.

GoAudits - Auditing & Inspections Platform

GoAudits is an audit & inspection app and software platform used by operations, safety, and quality teams in food, hospitality, real estate & facility management, manufacturing, logistics and healthcare industries. It covers the full audit cycle in one platform: plan, inspect, report, act, and track. What GoAudits does Teams run inspections on mobile (iOS and Android), with full offline support. When an audit is completed, a report generates automatically and goes to the right people. Failed items become corrective actions with owners, deadlines, and tracked resolution. Managers get a central dashboard with score trends, site comparisons, and question-level insights across every location. Key capabilities: - Form builder: drag & drop interface to easily design your own smart forms in multiple formats - Mobile auditing and inspection app: works offline, syncs automatically - Instant PDF reports: auto-generated on completion, emailed to the right people - Corrective action tracking: assign, monitor, and close issues in-app - Scheduling and reminders: recurring audits, no missed inspections - Analytics dashboard: score trends, site comparisons, location-level insights - 1,500+ ready-made checklist templates across industries to get started quickly Why teams choose GoAudits Fast to set up, easy for frontline staff without training, and priced to scale across large field teams without per-user cost blowouts. For management, dashboards are configurable to track performance across all locations, with the depth enterprise teams need and without the complexity that slows adoption. Rated consistently for ease of use, customer support, offline reliability and levels of customization for enterprise teams. Priced from $10 per user per month, with plans up to $30 for full features. Free trial, no credit card required.

Average Rating: 4.6/5.0

Total Reviews: 16

Go Report It

Go Report It is issue tracking software that simplifies reporting, managing, and resolving problems within organizations. The platform centralizes all issues into a single queue, assigning each ticket a status, priority, and category to eliminate scattered communication and lost information. Focused on essential functionality, Go Report It offers core tools without unnecessary complexity. Users can filter issues by criteria to take immediate action on priorities. The platform emphasizes clear ownership by assigning every ticket to a specific agent. Views for personal and unassigned items help ensure no issue is overlooked. Email and push alerts keep users informed of ticket updates in real time, even when offline. Administrative controls allow setup of companies, groups, and accounts. Teams can log issues, triage, and resolve them through a streamlined process. The transparent workflow keeps all stakeholders updated on progress.

GRC Toolbox

The GRC Toolbox is a centralized and integrated software solution that allows organizations to gain a holistic approach to governance, risk management and compliance. By harmonizing strategy, processes, technology and people, our solutions assist management in ensuring that the corporation acts according to its internal policies, risk tolerance and external regulations.

H2CommandCentre

We exist to protect. H2Safety delivers the most comprehensive, tailored, and effective emergency management software to organizations worldwide. H2CommandCentre is your central platform for emergency management. H2Virtual Emergency Operations Centre, H2Incident Action Plan, H2E-ERP, H2Common Operating Picture, H2GRP, H2Notify and other key apps are seamlessly integrated into the platform, providing every tool you need to prepare for and manage emergency situations. From mapping and stakeholder engagement to communication between responders, right to the review of all information during the recovery stage, H2CommandCentre is your comprehensive solution. Designed to protect the public, workers, environment, and your reputation.

Hazconnect