KIX
Who Is the Company Behind KIX?
- Seller: cape IT
- Year Founded: 2006
- HQ Location: Chemnitz, DE
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LinkedIn® Page: www.linkedin.com
38 employees on LinkedIn®
Total Products under this Category: 298
Last updated: November 02, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Highlighted products: ServiceNow IT Service Management, NinjaOne, xMatters, Jira Service Management, Freshservice, Rootly, PagerDuty, and New Relic.
Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=ninjaone&focus%5B%5D=xmatters&focus%5B%5D=jira-service-management&focus%5B%5D=freshservice&focus%5B%5D=rootly&focus%5B%5D=pagerduty&focus%5B%5D=new-relic&segment=all)
Deliver real-time messages across dispersed audiences, providing relevant information during critical incidents to ensure business continuity.
Average Rating: 4.0/5.0
Total Reviews: 1
"Less Downtime Incident Management"
Rating: 4.0/5.0 stars
— Praveen K.
Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.
Average Rating: 4.5/5.0
Total Reviews: 10
"Best tool for critical situation alerts and management."
Rating: 4.5/5.0 stars
— Vaibhav P.
"Amazing staff, intuitive software, customers are #1!"
Rating: 5.0/5.0 stars
— Angelyn M.
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Operators flag safety, quality and maintenance issues by QR code. Issues escalate to the right person and are tracked to closure.
LimitRadar for Jira forecasts Jira Cloud configuration limits per site and space and helps clean up unused configuration with a simulator and undo.
MetricStream Case and Incident Management built on the M7 Integrated Risk Platform - intelligent by design, enables you to establish and follow consistent procedures for case and incident planning and administration, recording, triaging, routing, investigating, tracking, and closure. Cases can be reported from multiple sources, such as emails, hotlines, and intranet portals, with the option of anonymity. Cases/incidents can be aligned to organizations, processes, controls, risks, policies, and regulations to identify compliance or regulatory risk. Reports and dashboards provide visibility into the case and incident management program.
Microsoft 365 for Jira is a robust integration solution designed to enhance collaboration and productivity by seamlessly connecting Microsoft 365 applications - such as Outlook, Teams, and To Do - with Jira, a leading project management tool. This integration allows users to streamline their workflows, ensuring that teams can work efficiently and effectively within a unified environment. Targeted primarily at organizations that utilize both Microsoft 365 and Jira, this product is particularly beneficial for teams involved in project management, internal ticketing, incident management, software development, and agile methodologies. By consolidating tools into a single application, Microsoft 365 for Jira addresses the challenges of context switching and fragmented communication, enabling teams to focus on their tasks without the distraction of managing multiple platforms. The integration offers several solutions that enhance user experience and productivity. Users can create and manage Jira issues directly from Microsoft Outlook, allowing for quick updates and communication without leaving their email environment. Additionally, the integration with Microsoft Teams facilitates real-time collaboration, enabling team members to discuss Jira work items and updates within their chat channels. The To Do integration ensures that tasks are organized and prioritized, helping users stay on track with their project deadlines. One of the standout benefits of Microsoft 365 for Jira is its ability to provide a centralized workspace for team-centric work. This not only improves visibility into project statuses but also fosters better communication among team members. By choosing Microsoft 365 for Jira, organizations can leverage the strengths of both Microsoft 365 and Jira, creating a cohesive and productive work environment that meets the needs of modern teams. This integration not only simplifies workflows but also empowers users to maximize their productivity through enhanced collaboration and task management capabilities. With over 12,000 customers relying on yasoon’s solutions, the product has proven its effectiveness in making digital work smarter and more efficient. The experience and expertise gained over more than a decade of developing award-winning applications further enhance the reliability and functionality of this integration solution.
Average Rating: 4.8/5.0
Total Reviews: 9
AI-generated summary from verified user reviews
"Seamless Outlook and Teams Integration Makes Jira Ticketing Effortless"
Rating: 5.0/5.0 stars
— Deependra G.
"Seamless Integration Boosts Collaboration and Efficiency"
Rating: 5.0/5.0 stars
— Ameen S.
Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users. Mint Service Desk is also compatible with ITIL®️4 and tailored to the individual needs of companies.
Average Rating: 4.8/5.0
Total Reviews: 15
"Easy Setup, Solid Ticket Management with Clear Pricing"
Rating: 4.5/5.0 stars
— Pragmatico GTM Data C.
"Very functional software, excellent adaptation to my business"
Rating: 5.0/5.0 stars
— GABRIELA M.
myosh Safety is an environmental health and safety management (EHS) cloud based. Its features include easy to use interactive dashboards and mobile apps servicing the requirements of many industries including government, defence, aviation, manufacturing, construction and mining.
NeoEHS is a comprehensive EHS software designed to create a safer work culture and sustainable environment.
NOCgenie is an alerting and on-call management platform built as a drop-in replacement for Atlassian Opsgenie (end-of-life 5 April 2027). It ingests alerts from every monitoring system — Prometheus/Alertmanager, Grafana, Observium, LibreNMS, Zabbix, Uptime Kuma and generic webhooks — deduplicates and correlates them, then routes each to the right responder using timezone-aware on-call schedules and multi-step escalation policies. It keeps paging across SMS, voice call, mobile push, Slack, Microsoft Teams and email — with staggered delays and quiet hours — until someone acknowledges. A one-click importer and parallel-run routing diff make migrating off Opsgenie low-risk. Per-user AUD pricing with a genuinely free tier.