Best Human Services Software - Page 9

How Many Human Services Software Products Does G2 Track?

Total Products under this Category: 154

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 (↑0.03 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Casebook (+0.65%) - Among all products in this category, Casebook recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Human Services Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,400+ Authentic Reviews
  • 154+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Human Services Software

G2 Grid® for Human Services Software plotting products by satisfaction and market presence

Highlighted products: Bonterra Apricot, Therap Services, Casebook, Salesforce Nonprofit Cloud, NewOrg, Foothold, InfoFlo Impact, and LiveImpact.

Underlying data: [Grid® JSON](https://www.g2.com/categories/human-services/grids.json?focus%5B%5D=bonterra-apricot&focus%5B%5D=therap-services&focus%5B%5D=casebook&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=neworg&focus%5B%5D=radicle-health-foothold&focus%5B%5D=infoflo-impact&focus%5B%5D=liveimpact)

NPSM Cloud

NPSM (non profit Service Management) is specifically designed for Non-Profits to help them in their Digital Transformation journey. It reduces dependencies on multiple apps and cuts through all the digital clutter with a single cloud-based comprehensive management solution for cases (grants, procurement, finance, operations, etc.), travel and expenses, identity and access, donation and campaigns, talent, and documentation and much more. A bundle of business management applications for non-profits A cutting-edge service management solution for over 30 non-profit business processes. A case management platform created exclusively for non-profits. A SaaS solution built on ServiceNow & Salesforce.

Who Is the Company Behind NPSM Cloud?

OpsCore RTC

OpsCore RTC is compliance software for licensed Texas residential treatment centers and General Residential Operations, built against 26 TAC Chapter 748. It tracks rule-cited clocks, incidents and EBI, medications and placements, and keeps an inspection-ready audit trail. A T3C credentialing package helps operations prepare for T3C credentialing.

Who Is the Company Behind OpsCore RTC?

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Outreach Grid

Outreach Grid is a coordinated entry system that enables agencies across a region to collaborate on homelessness information on one platform in one language.

Who Is the Company Behind Outreach Grid?

PantryPOS

PantryPOS is food pantry software for food banks, food pantries and multi-site pantry networks. It covers client intake (household eligibility, proxy pickups, signature capture), client-choice market checkout, FIFO inventory with expiration warnings, lot and barcode recall tracing, cold-chain temperature logs, waste tracking, donation tax-receipt letters, volunteer scheduling, appointments and pre-orders, and TEFAP/USDA Foods reporting with the records a monitor asks for: who picked up, every eligibility declaration, a printable signed distribution log, and TEFAP stock reconciled by lot. Each State’s TEFAP rules are built in for all 50 States and DC. It works offline and syncs later. Pricing: $39 per site per month, 30-day free trial with no card.

Who Is the Company Behind PantryPOS?

Parkways

Parkways is Australian NDIS care management software that runs rostering, price-guide invoicing with PRODA bulk upload, SCHADS pay calculations and compliance in one platform. Every rostered shift is priced against the NDIS price guide as it's built, then turned into invoices and a PRODA bulk-upload claim file, with payments matched back when they land. Pay lines are worked out from SCHADS pay bands, penalties and allowances, and the provider approves every pay run. Workers clock in on their phone, see the care plan for the person they're supporting, and write progress notes that AI can tidy before they sign off. Incidents, screenings, medication and policies sit in one compliance trail, with alerts before anything expires.

Who Is the Company Behind Parkways?

Pear Suite

Pear Suite is a care coordination and navigation software that simplifies and digitizes client management, workflows, invoicing, and reporting processes for nonprofits, community health workers, community-based organizations, doula organizations, and health care coalitions and hubs. This customizable and interoperable platform collects and analyzes client and community health data so organizations can improve communication and demonstrate value with health plans and care providers. Dashboards show individual client and community value-based outcome data while billing features drive sustainable revenue. Increase workforce efficiency with AI-powered smart scripts that boost data collection and improve referrals. Achieve better outcomes with standard and custom screenings, client management and education, and program monitoring. Understand each client as a whole person, influence community health, reduce care costs, and empower community health workers and independent care providers.

Who Is the Company Behind Pear Suite?

Pirouette

Who Is the Company Behind Pirouette?

  • Seller: VitalHub
  • Year Founded: 2015
  • HQ Location: Toronto, CA
  • LinkedIn® Page: www.linkedin.com
    343 employees on LinkedIn®
  • Ownership: TSE: VHI

Pléiades

Pléiades is a social work management platform that integrates services like Housing First programs, shelters, health relays, and outreach initiatives into a secure, GDPR-compliant workspace. It replaces fragmented tools with seven customizable modules, enabling shared directories, consistent security, and unified data standards. Automatic report generation uses existing data entries, while real-time dashboards and alerts enhance efficiency. Hosted in Switzerland with enterprise-grade security, the platform employs encryption and data compartmentalization to safeguard sensitive information. A funding detector simplifies grant applications, and its web-based design requires no installation, ensuring accessibility via standard browsers. Organizations can activate only the modules they need, tailoring the platform to their specific services while maintaining system-wide consistency.

Who Is the Company Behind Pléiades?

QuesGen Case Management

QG Case is case management software built for nonprofits, community-based organizations, and hospital-based violence intervention programs (HVIPs). Built by QuesGen Systems since 2004, it replaces spreadsheets and email threads with a structured workflow covering intake, care plans, tasks, follow-ups, case closure, and outcomes reporting. QG Case is trusted by some of the most established violence intervention programs in the country, including the CHOP Violence Intervention Program, Highland Hospital / Youth ALIVE!, and UMMS Shock Trauma VIP — environments where longitudinal tracking, funder reporting, and HIPAA-capable infrastructure are non-negotiable. Case Essentials, the free tier, is designed for smaller nonprofits and CBOs that need to be operational fast — configured in an afternoon, no IT department required. QGCase Pro is the enterprise option for hospital systems and complex care organizations requiring deep customization, Epic/Cerner integration, and procurement-ready security documentation.

Who Is the Company Behind QuesGen Case Management?

rediCASE

rediCASE is an Australian-developed, web-based case management software tailored for health and community service providers. Launched in 2012, it offers a comprehensive solution for managing client records, treatment plans, and reporting requirements across various sectors, including counseling, addictions, indigenous services, and mental health. Designed for flexibility and scalability, rediCASE supports organizations ranging from single practices to large consortiums with multiple locations and programs. Key Features and Functionality: - Client Data Management: Easily capture, record, and maintain accurate and secure client records. - Case and Program Management: Track case plans, programs, incidents, assessments, and outcomes efficiently. - Outcome Measurement: Utilize tools like K10, DASS21, and HoNOS for evidence-based decision-making. - Intake and Reporting: Generate standard and customizable reports that meet government regulations. - Customizable Work Pages and Forms: Design case plans, assessment forms, and reports with the Dynamic Page Designer. - Document Management: Create, store, and manage documents electronically within a secure platform. - Waitlist and Referral Management: Efficiently manage and track waitlists, ensuring smooth intake and referral processes. - Client Engagement and Communication: Enhance communication through correspondence templates, video calls, and secure messaging. rediCASE addresses the critical need for efficient, secure, and comprehensive case management in health and community services. By streamlining client data management, treatment tracking, and reporting, it enables organizations to focus more on delivering quality care and support. Its flexibility and scalability make it suitable for a wide range of service providers, from small non-profits to large agencies, ensuring improved client outcomes and operational efficiency.

Who Is the Company Behind rediCASE?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024