# Best Hotel Management Software - Page 10

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Jul 2026)

- **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Oracle Hospitality OPERA Property Management System (+0.14%) - Among all products in this category, Oracle Hospitality OPERA Property Management System recorded the largest rating increase compared to last month

_Last updated: July 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

### [Hotel 4°](https://www.g2.com/products/hotel-4/reviews)

Hotel4 is the ideal property management software for any accommodation facility and hotel chain. A PMS developed according to your needs.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Hotel 4°?

- **Seller:** [Ericsoft](https://www.g2.com/sellers/ericsoft)
- **Year Founded:** 1995
- **HQ Location:** Misano Adriatico, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4310b4b6fe54d5c9921eabef8209a9debb3b7e1712f650f9550d529c2a34ffe4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2128652&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Hotel 4°?

- [What is Hotel 4° used for?](https://www.g2.com/discussions/what-is-hotel-4-used-for)

### [Hotelary](https://www.g2.com/products/hotelary/reviews)

From first inquiry to checkout and beyond. Hotelary's AI handles guest communication, bookings, and operations on WhatsApp. Own your guest data. Reduce OTA dependency and avoid data fragmentation by onboarding All-in-one hospitality operating layer for a successful hospitality business.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Hotelary?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Hotelary?

- **Seller:** [Geeks & Beasts Consulting](https://www.g2.com/sellers/geeks-beasts-consulting)
- **HQ Location:** N/A
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7ede3333ea4c0d2f8aade189d954a91b502e89ecf81e7e848aa0ba0f8d73bf7&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fhotelary-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Hotelary?

**["Hotelary Makes Hotel Operations Easy—and Drives Real Results"](https://www.g2.com/survey_responses/hotelary-review-12624349)**

**Rating:** 5.0/5.0 stars

_— Sarthak K._

[Read full review](https://www.g2.com/survey_responses/hotelary-review-12624349)

### [Hoteldruid](https://www.g2.com/products/hoteldruid/reviews)

Hoteldruid is a web-based hotel management software that includes features and funcitons to help you manage the demands of your rental facility.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Hoteldruid?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Hoteldruid?

- **Seller:** [digitaldruid.net](https://www.g2.com/sellers/digitaldruid-net)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Hoteldruid?

**["User friendly Management System"](https://www.g2.com/survey_responses/hoteldruid-review-7113238)**

**Rating:** 4.0/5.0 stars

_— Madhuri I._

[Read full review](https://www.g2.com/survey_responses/hoteldruid-review-7113238)

### [Hotel iDesk](https://www.g2.com/products/hotel-idesk/reviews)

Hotel iDesk is a PMS with full reservation, housekeeping, accounting and reporting functionality.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Hotel iDesk?

- **Seller:** [Hotel iDesk](https://www.g2.com/sellers/hotel-idesk)
- **HQ Location:** Ossining, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Hotel iDesk?

**["Easy and Fast User Experience for Hotel Management"](https://www.g2.com/survey_responses/hotel-idesk-review-7107841)**

**Rating:** 4.5/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/hotel-idesk-review-7107841)

### [Hotelier Property Management System](https://www.g2.com/products/hotelier-property-management-system/reviews)

Hotelier Property Management System is a hotel booking system designed to perform reservations in a graphical interface, with an automated platform that provides a place for managing and distribution of your property and provides functions and tools to help you manage your hotel.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Hotelier Property Management System?

- **Seller:** [Hotelier Software](https://www.g2.com/sellers/hotelier-software)
- **HQ Location:** N/A
- **Twitter:** @goreserva  
83 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Hotelier Property Management System?

**["One of the best property management systems ive ever used"](https://www.g2.com/survey_responses/hotelier-property-management-system-review-7296291)**

**Rating:** 5.0/5.0 stars

_— Mohsin S._

[Read full review](https://www.g2.com/survey_responses/hotelier-property-management-system-review-7296291)

### [Hoteliga](https://www.g2.com/products/hoteliga/reviews)

hoteliga (www.hoteliga.com) is a Property Management System with it's own booking engine and channel manager all in one. It is an innovative and fresh look in the way that hotels do their business. Some of its features include: Interactive calendar, financial management/invoicing, housekeeping, meal planning, advanced reporting, integration with OTAs (booking.com, Expedia, Hotelbeds ect) multi-user access from different locations, booking engine and much more all in one system. Hoteliga supports all currencies and date formats, multiple currency price-lists and payments and much more. The system is multilingual and localized in different countries. Hoteliga runs exclusively from a web browser, minimizing installation and maintenance effort. It is also fully operable from any device (smartphone, tablet, laptop, all made with responsive design) and any operating system. It is using the latest technologies to provide the best possible user experience.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Hoteliga?

- **Seller:** [Hoteliga](https://www.g2.com/sellers/hoteliga)
- **Year Founded:** 2014
- **HQ Location:** Pilea, GR
- **Twitter:** @hoteliga  
73 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6dccebf413c15a419546369d606944f195c7ec504ccc2914a41136c262efb67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhoteliga&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Hoteliga?

**["The most effective software."](https://www.g2.com/survey_responses/hoteliga-review-3042777)**

**Rating:** 5.0/5.0 stars

_— terry n._

[Read full review](https://www.g2.com/survey_responses/hoteliga-review-3042777)

#### What Are G2 Users Discussing About Hoteliga?

- [What is Hoteliga used for?](https://www.g2.com/discussions/what-is-hoteliga-used-for)

### [Hotellinx Cloud](https://www.g2.com/products/hotellinx-cloud/reviews)

Hotellinx Cloud is a hotel management software.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Hotellinx Cloud?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Hotellinx Cloud?

- **Seller:** [Hotellinx Systems](https://www.g2.com/sellers/hotellinx-systems)
- **Year Founded:** 1992
- **HQ Location:** Turku, FI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e98bf8ca21f98e3fc871b393567cbd3270d2ef35bf6607a909a83a6e3bee992c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotellinx%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Hotellinx Cloud?

**["Very good software for managing your hotel"](https://www.g2.com/survey_responses/hotellinx-cloud-review-3871384)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/hotellinx-cloud-review-3871384)

#### What Are G2 Users Discussing About Hotellinx Cloud?

- [What is Hotellinx Cloud used for?](https://www.g2.com/discussions/hotellinx-cloud-what-is-hotellinx-cloud-used-for)
- [What is Hotellinx Cloud used for?](https://www.g2.com/discussions/what-is-hotellinx-cloud-used-for)

### [HotelSilverlight](https://www.g2.com/products/hotelsilverlight/reviews)

Hotelsilverlight is a cloud based property management solution.

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate HotelSilverlight?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HotelSilverlight?

- **Seller:** [Ncs Net Computer](https://www.g2.com/sellers/ncs-net-computer)
- **HQ Location:** Ankara, Turkey
- **Twitter:** @NcsHotel  
394 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Are Recent G2 Reviews of HotelSilverlight?

**["HotelSilverlight is Great & User friendly"](https://www.g2.com/survey_responses/hotelsilverlight-review-663059)**

**Rating:** 4.5/5.0 stars

_— Jitendra S._

[Read full review](https://www.g2.com/survey_responses/hotelsilverlight-review-663059)

#### What Are G2 Users Discussing About HotelSilverlight?

- [What is HotelSilverlight used for?](https://www.g2.com/discussions/what-is-hotelsilverlight-used-for)

### [HotSoft](https://www.g2.com/products/hotsoft/reviews)

HotSoft 8 is a property management system that offers fully-integrated modules and provides features that support all kinds of businesses, from hostels to hotel chains.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate HotSoft?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HotSoft?

- **Seller:** [Planet](https://www.g2.com/sellers/planet-f1065ccc-b1b8-4676-8b55-f75dbc139ec1)
- **Year Founded:** 1985
- **HQ Location:** Galway, County Galway
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e13fefc97e8ab4f6b69307922937afa2620e0231e29bdad01aa36f4b090f670e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplanet%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,822 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HotSoft?

**["My favorite hotel system "](https://www.g2.com/survey_responses/hotsoft-review-3488227)**

**Rating:** 4.5/5.0 stars

_— Zack Dennis L._

[Read full review](https://www.g2.com/survey_responses/hotsoft-review-3488227)

#### What Are G2 Users Discussing About HotSoft?

- [What is HotSoft used for?](https://www.g2.com/discussions/what-is-hotsoft-used-for)

### [HTP Hotels PMS](https://www.g2.com/products/htp-hotels-pms/reviews)

Hotel Property Management System is a front-desk system that allows user to manage bookings, rates, inventory, channels, finances and guests.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind HTP Hotels PMS?

- **Seller:** [HTP Hotels](https://www.g2.com/sellers/htp-hotels)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HTP Hotels PMS?

**["Pms"](https://www.g2.com/survey_responses/htp-hotels-pms-review-671488)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/htp-hotels-pms-review-671488)

#### What Are G2 Users Discussing About HTP Hotels PMS?

- [What is HTP Hotels PMS used for?](https://www.g2.com/discussions/what-is-htp-hotels-pms-used-for)

### [iHotel PMS](https://www.g2.com/products/ihotel-pms/reviews)

iHotel offers a single platform solution to help you manage your hotel with reservation management, property management, guest billing, customer relationship management, marketing and reporting to help you manage your hotel.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind iHotel PMS?

- **Seller:** [iHotelligence](https://www.g2.com/sellers/ihotelligence)
- **HQ Location:** Kilcoole, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76ace85f2f098165ebd01265c7cadc7fca82c747f716d620a92c214d4d41a9ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F744298&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are G2 Users Discussing About iHotel PMS?

- [What is iHotel PMS used for?](https://www.g2.com/discussions/what-is-ihotel-pms-used-for)

### [Inn-Flow](https://www.g2.com/products/inn-flow/reviews)

Inn-Flow is the fastest growing software platform in the hotel industry, because it’s a complete back-office management system with better insights and analytics. Founded in 2014, Inn-Flow was built from the ground up by hoteliers who understand what it takes to run and manage hotels. Inn-Flow’s mission is to solve challenges hoteliers face by empowering them with premium products and services, to improve efficiency and drive performance with metrics that matter. Hoteliers can choose from various Inn-Flow solutions to run Accounting, Labor, Bookkeeping, Payroll, Sales, Inventory Management, Facilities Management, and Business Intelligence. Consolidate multiple vendors for greater visibility and productivity into one solution, built for hotels.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Inn-Flow?

- **Seller:** [Inn-Flow](https://www.g2.com/sellers/inn-flow)
- **Year Founded:** 2014
- **HQ Location:** Cary, US
- **Twitter:** @InnFlowSoftware  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e39f507d745b97ba3860e41b72c86293a9253f6dacd061a106647aaa087f13ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finn-flow%2F&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Inn-Flow?

**["Great software for accounting at any and all hotels"](https://www.g2.com/survey_responses/inn-flow-review-5191183)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/inn-flow-review-5191183)

#### What Are G2 Users Discussing About Inn-Flow?

- [What is Inn-Flow used for?](https://www.g2.com/discussions/what-is-inn-flow-used-for)

### [InnKey PMS](https://www.g2.com/products/innkey-pms/reviews)

InnKey is an integrated Hotel ERP on Cloud. We help mid-upscale Hotel Chains run their entire operations on a single platform completely on cloud. We cater to all the departments of a hotel ranging from Reservations and Front Desk to Housekeeping and Maintenance to Point of Sale and Banquets and Conferencing to Material Management and Purchasing to Financial Accounting and MIS. Our entire solution is on Cloud making it accessible anytime and anywhere which completely changes the operational landscape for any Hotel Chain. We aim to become a single point solution for every Hotel Chain whether they have 10 hotels or 1000 hotels. Our goal is to help our customers streamline their operations, increase their topline and maximize their bottom-line.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind InnKey PMS?

- **Seller:** [Innkey PMS](https://www.g2.com/sellers/innkey-pms)
- **Year Founded:** 2011
- **HQ Location:** Ahmedabad, IN
- **Twitter:** @innkeypms  
31 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b92ef13c6c248c613a1b3f6bdc752df31f169a3253d9d5c3a6ea5fc94f4ea28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finnkey-pms%2F&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of InnKey PMS?

**["Simple Product!"](https://www.g2.com/survey_responses/innkey-pms-review-1311540)**

**Rating:** 4.5/5.0 stars

_— Dillon S._

[Read full review](https://www.g2.com/survey_responses/innkey-pms-review-1311540)

#### What Are G2 Users Discussing About InnKey PMS?

- [What is InnKey PMS used for?](https://www.g2.com/discussions/what-is-innkey-pms-used-for)

### [INTELITY](https://www.g2.com/products/intelity/reviews)

INTELITY: One View. Every Guest. Every System. INTELITY is the global leader in hospitality’s digital guest experience and staff management platform, trusted by boutique hotels, luxury resorts, casinos, and global brands in 60+ countries. As the “Official Guest Engagement and Staff Management Platform Provider” of Forbes Travel Guide, INTELITY empowers properties to deliver personalized service while streamlining operations through one fully integrated solution. Our platform combines mobile, in-room, and staff tools to elevate every stage of the guest journey. Guests enjoy mobile check-in and mobile key, digital dining, in-room controls, and messaging — all via branded mobile apps or smart-room tablets. This mobile-first approach delivers convenience for travelers while driving deeper engagement, higher spend, and stronger loyalty for hotels. On the operations side, INTELITY simplifies workflows and reduces inefficiencies. Features such as digital ticketing, automated work orders, device management, and real-time business intelligence enable staff to resolve requests faster, communicate seamlessly, and deliver consistently elevated service. With more than 150 certified integrations across PMS, POS, ticketing, and lock systems, INTELITY connects the fragmented hospitality tech stack into one cohesive ecosystem. Hotels maximize existing investments while adding a scalable digital layer that adapts to future guest expectations. Powered by over 15 years of industry innovation, INTELITY’s fifth-generation cloud platform, Platform R5, is built for speed, reliability, and flexibility. It simplifies system management for IT teams, reduces integration complexity, and lays the foundation for AI-driven personalization and insights. The challenge for hospitality leaders today is clear: deliver memorable guest experiences while improving efficiency. INTELITY solves both. By digitizing services, unifying systems, and empowering staff, our platform helps properties achieve world-class service at scale without compromise. For forward-thinking hotels, casinos, and residences looking to elevate service, unlock new revenue, and future-proof their operations, INTELITY is the trusted choice. Learn more at www.intelity.com

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind INTELITY?

- **Seller:** [Intelity](https://www.g2.com/sellers/intelity)
- **Year Founded:** 2007
- **HQ Location:** Los Angeles, California, United States
- **Twitter:** @Intelity  
1,544 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd7865993ed8bda88bdf55e127ed82f0cee24116abfc2f5e06ec3f60a11360c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelity%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [Jomres](https://www.g2.com/products/jomres/reviews)

Jomres is the most fully-featured Online Booking and Property Management Solution

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Jomres?

- **Seller:** [Woollyinwales IT](https://www.g2.com/sellers/woollyinwales-it)
- **HQ Location:** Alicante, Spain
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Jomres?

**["This and wordpress = a great pair to have!"](https://www.g2.com/survey_responses/jomres-review-743155)**

**Rating:** 5.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/jomres-review-743155)

#### What Are G2 Users Discussing About Jomres?

- [What is Jomres used for?](https://www.g2.com/discussions/what-is-jomres-used-for)

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Spotlight Categories

[Demo Automation Software](https://www.g2.com/categories/demo-automation)

[Procure to Pay Software](https://www.g2.com/categories/procure-to-pay)

[ERP Systems](https://www.g2.com/categories/erp-systems)

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Similar Categories

- [Catering](/categories/catering)
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- [Concierge](/categories/concierge)
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- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More

* * *

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.