# Best Hotel Management Software - Page 16

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Aug 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

**Sponsored**

### Mews

Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools. Because the PMS lives inside the broader Mews OS, hotels can easily add guest-facing journeys like online check-in and upsells, as well as embedded payments, POS, RMS and housekeeping via Flexkeeping. With an open API and 1,000+ integrations, Mews keeps the PMS as the connected command center for every stay while giving properties the flexibility to build the tech stack they need.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=434&secure%5Bchosen_at%5D=2026-08-08T12%3A09%3A20Z&secure%5Bdisplayable_resource_id%5D=434&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=434&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20712&secure%5Bresource_id%5D=434&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhotel-management%3FhsLang%3Den%26page%3D16&secure%5Btoken%5D=d711b4c0f08f63bc18f88cbc1fd1b0a1f4d6924026b8572afc44c6709f0baccd&secure%5Burl%5D=https%3A%2F%2Fwww.mews.com%2Fen%2Fcampaigns%2Fgeneric-pms-hotel%3Futm_campaign%3Daff-g2-sponsored%26utm_source%3Dg2%26utm_medium%3Daffiliate%26utm_term%3Dpms&secure%5Burl_type%5D=custom_url)

### [CLOVATEL](https://www.g2.com/products/clovatel/reviews)

Clovatel PMS technology is designed to meet the needs and expectations of any size hotel, whether it is a five-star or a boutique hotel. A hotel is a complex system that includes the activities of many departments, and each operation must be accurately tracked.A modern technology that provides functionality regardless of the size of the property, the main goal is to meet the expectations and demands of every traveler.Automating all areas of the hotel with support for any size hotel integrated with various systems to create an all in one platform with the front desk serving as a centralized dashboard to track reservations, check-ins, housekeeping, self-service kiosk, and all other list of services in real time management. This is crucial to achieve customer satisfaction and providing quality and reliable service combined with multiple works in a single platform Self –service kiosk is here to stay. Long queues arebecoming the thing of the past. Travelers appreciate the versatility that the self-service technology provides during their stay particularly with the global pandemic on the rise. A personalized service that enhanced customer satisfaction. Travelers can stop waiting in lines and filling out paperwork which is not the case with a self-service kiosk integrated with contactless check and checkout capabilities.Travelers can check in at the kiosk using facial recognition, providing identification, booking id or scanning their passport which eliminates the need for travelersto hover around the front desk for assistance. Once the formalities are completed, payment is done digitallyand a digital room key access is issued. Upgrades and other facilities are also available via the kiosk.Guests can proceed direct to their rooms with no human interaction.This is beneficial for exhausted travelers who are looking for a hassle-free experience upon arrival after a long journey. A revolution that benefits both the hotel and the travelers. Clovatel housekeeping app personalized to meet the hotel’s needs while remaining user-friendly. The day-to-day activities of hotels are revolutionized by this technology. All housekeeping activities are monitored and documented in real time with this technology ensuring a more efficient approach and maintaining the hygiene level for all rooms. Clovatel Room service app, a technology that allows guests to use their smartphone or tablet to access all hotel facilities. With an instant update, guests can use the app to order services, make transactions, book appointments, request room service, and more. An automation that makes everyone's life easier. Clovatel’ s mobile-enabled room access is integrated with a keyless system, allowing guests to access their rooms using their mobile with a secured Bluetooth technology. Clovatel smart room app incorporated with customized room controls. A platform that allow guests to monitor lightings, curtains, air-conditioning and even TV from their smart phone providing overall comfort and making their stay memorable. Visitor management app, a contactless solution prioritizing safety,security and social distancing asan essential step during this Covid-19 pandemic. Temperature and face sensors mobilized at the entrance to detect temperatures. The web dashboard generates QR code to be displayed at the check-in area saving time and reducing congestion.

#### Who Is the Company Behind CLOVATEL?

- **Seller:** [iOneSoft Solutions](https://www.g2.com/sellers/ionesoft-solutions)
- **Year Founded:** 2012
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c583afb1a85adb19ac7c05c092547a6b88f07d96c0c88874c2d5bfd8d9ca86a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fionesoft-solutions-pte-ltd&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Cogwave PMS](https://www.g2.com/products/cognition-technologies-cogwave-pms/reviews)

Cogwave PMS is a comprehensive hotel management software developed by Cogwave Software Technologies Pvt. Ltd., designed to streamline and enhance the operational efficiency of hospitality businesses. Established in 2005 and headquartered in Bangalore, India, Cogwave has served over 700 clients across various regions, offering a suite of over 20 integrated modules tailored to meet the diverse needs of the hospitality industry. Key Features and Functionality: - Front Office Management: Facilitates efficient reservation handling, guest check-ins and check-outs, and room assignments, ensuring a seamless experience for both staff and guests. - Point of Sale : Integrated POS system that accelerates billing transactions in restaurants and other on-site amenities, enhancing transaction speed and accuracy. - Housekeeping Management: Streamlines housekeeping operations with real-time room status tracking and task assignments, ensuring timely room readiness. - Accounts Management: Comprehensive financial accounting module that handles all accounting needs, including revenue tracking, expense management, and tax compliance. - Banquet Management: Robust solution for managing banquet operations, providing tools to efficiently handle event bookings and services. - HR & Payroll System: Manages human resources functions, including hiring processes, payroll generation, attendance tracking, and compliance with labor laws. - Sales & Marketing: Interactive module for business development, enabling direct associations with business partners, rate management, and sales monitoring. Primary Value and Solutions Provided: Cogwave PMS addresses the multifaceted challenges faced by hospitality businesses by offering an all-encompassing platform that integrates various operational aspects into a single, cohesive system. By automating and optimizing processes such as reservations, billing, housekeeping, and financial management, the software significantly enhances operational efficiency, reduces manual errors, and improves guest satisfaction. The inclusion of touch-free technologies, such as contactless check-in and ordering systems, caters to the evolving needs of the industry, especially in ensuring guest safety and convenience. Overall, Cogwave PMS empowers hospitality businesses to deliver superior service, manage resources effectively, and drive increased revenue.

#### Who Is the Company Behind Cogwave PMS?

- **Seller:** [Cognition Technologies](https://www.g2.com/sellers/cognition-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Conex Otel](https://www.g2.com/products/conex-otel/reviews)

A comprehensive powerful Hotel Management Software on the cloud made especially for Independent Hoteliers to help you streamline and manage all your hotel operations seamlessly. Grow your business today with an all-one-one hotel management system.

#### Who Is the Company Behind Conex Otel?

- **Seller:** [Conex](https://www.g2.com/sellers/conex)
- **Year Founded:** 2012
- **HQ Location:** Biskra, DZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d06ed424208037f625bbcc574cd6886026dcc658b5267763a90a4b910a188245&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F66654964%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Conex Otel?

**["I just loved the easy and fast way I manage my hotel with this software"](https://www.g2.com/survey_responses/conex-otel-review-5002135)**

**Rating:** 4.5/5.0 stars

_— REDA A._

[Read full review](https://www.g2.com/survey_responses/conex-otel-review-5002135)

#### What Are G2 Users Discussing About Conex Otel?

- [What is Conex Otel used for?](https://www.g2.com/discussions/what-is-conex-otel-used-for)

### [Dailypoint](https://www.g2.com/products/dailypoint/reviews)

Dailypoint can help to control data, learn who are the customers, individualize marketing and guest services, run targeted sales actions and get meaningful insights for decision making.

#### Who Is the Company Behind Dailypoint?

- **Seller:** [Dailypoint](https://www.g2.com/sellers/dailypoint)
- **Year Founded:** 2005
- **HQ Location:** Munich, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=543b18295a5e5fa9e67717eaf8912995bdb1bfae4cbb7b7536cc9d1111fa1c10&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2846252%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

### [Deskydoo](https://www.g2.com/products/deskydoo/reviews)

Completely free, fast lightning, easy to use PMS for hostels. Checkin, checkout, payments, room availability, reduce/extend reservation via drag and drop calendar. Seasonal rates, discounts, customers management. Reports, graphs, housekeeping management, staff management, undo/redo, historical data.

#### Who Is the Company Behind Deskydoo?

- **Seller:** [Daniele Rugginenti](https://www.g2.com/sellers/daniele-rugginenti)
- **Year Founded:** 2022
- **HQ Location:** Cancun, MX
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5b169d93603613b89c777380610a8bf9268d5940f7b18da53574ad12245f5b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeskydoo-pms%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Dextr AI](https://www.g2.com/products/dextr-ai/reviews)

Dextr AI provides AI Teammates for hotels, resorts, PMCs, campgrounds, STRs, casinos, restaurants, cruise lines, and other service-intensive, physical-space businesses. Our always-on AI workforce improves guest experience, grows revenue, and cuts operating costs by covering every core workflow — guest experience, customer support, bookings (phone, text, AI search), staff operations, front desk, and business intelligence. Every teammate is powered by Dextr OS (DOSS), the AI brain that coordinates agents, apps, and PMS actions and turns every interaction into insight. Why Dextr AI is different: - Personalized, not generic: Each AI teammate is trained on your property's SOPs, pricing, brand standards, and inventory — not a one-size-fits-all bot. Forward-deployed teams configure the platform around you, live in weeks. - 35+ languages, human-level voice: Our voice AI (Daisy) answers in under 2 seconds, handles 14+ calls in parallel, and converses naturally across 35+ languages — capturing bookings and revenue most properties lose to missed calls or language barriers. - ROI in under 30 days: Clients see measurable revenue lift and cost savings (up to 70% on call center/labor costs) within the first month. - One platform, not point solutions: A single knowledge base, permission model, policy engine, and skill builder power every agent — so adding a new AI teammate is faster and cheaper than the last, not another disconnected module with its own integration tax. - Self-improving by design: SmartEvals™ tests every agent release against hundreds of property-specific scenarios, so accuracy improves week over week. - Works with your existing stack: Integrates with your current PMS, POS, CRM, and tools — no rip-and-replace. - Built to scale: From a single property to global chains, with enterprise-grade security, compliance, and role-based access built in.

#### Who Is the Company Behind Dextr AI?

- **Seller:** [Dextr AI](https://www.g2.com/sellers/dextr-ai)
- **Company Website:** dextr.ai
- **Year Founded:** 2023
- **HQ Location:** Sunnyvale, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a9b2ea0fb2a59addd978986efdade2502b33d381b79bc45983488b0174118c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdextr-ai&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Digital Marketing (by Cendyn)](https://www.g2.com/products/digital-marketing-by-cendyn/reviews)

Cendyn’s full-service digital and creative agency is dedicated to achieving tangible outcomes for our hospitality clients. Specializing in performance marketing and eCommerce solutions, we are committed to delivering bottom-line results. Our team, with expertise ranging from global brands to luxurious independents, partners with you to create tailored, multi-channel campaigns that boost your online presence, engage audiences, and drive direct bookings. We guarantee optimal visibility and revenue throughout the entire guest booking journey by employing an omnichannel strategy that hinges on data-driven insights. Experience unmatched results with Cendyn Digital Marketing 12:1 average blended ROAS 30% increase in direct bookings with metasearch Dreaming Paid Social, Video, Programmatic Display, Lifestyle & Editorial Sponsored Content Planning Destination SEM, SEO, Programmatic Display, Video, Paid Social, Metasearch Booking Brand SEM, Programmatic Display, Metasearch, Paid Social Experiencing SEO, Paid Social, CRM Strategy, Programmatic Display, Analytics We drive revenue for you Your account team are specialists in each media channel, so they apply their extensive hospitality-specific knowledge to ensure you achieve optimal campaign performance. They facilitate all aspects of your program to ensure you drive revenue for your business. Cendyn is an extension of your team, working hand in hand to drive business results and deliver maximum impact. Enhance your brand Across all our pillars, we take a creative approach to content and digital assets that capture the essence of your brand and make it come to life through digital. We are pros at providing brand storytelling through varied content across the guest journey. Expand your reach Media Planning works hand in hand with the Account Management team, owning the media strategy and budget designed to meet your goals and objectives. This partnership involves a continuous performance review of your portfolio and joint efforts to shape future campaign strategies and address evolving needs. Tailored content & test-learn approach Cendyn offers tailored content for each guest journey stage, boosting relevance with personalized messages, visuals, and offers for diverse segments. Innovation and optimization are guided by performance, ensuring our creative iterations continue to drive success and provide customer insights.

#### Who Is the Company Behind Digital Marketing (by Cendyn)?

- **Seller:** [NextGuest](https://www.g2.com/sellers/nextguest)
- **Year Founded:** 2001
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eafefab07965b17df53f0bb73cfc97abc0ef4276df9d4b62639c941fec7c5e7b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhebs-digital%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

### [DLS PMS](https://www.g2.com/products/dls-pms/reviews)

Software for all kinds of hospitality establishments.

#### Who Is the Company Behind DLS PMS?

- **Seller:** [Innosoft Datalinks](https://www.g2.com/sellers/innosoft-datalinks)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Dmbook Pro](https://www.g2.com/products/dmbook-pro/reviews)

Dmbook Pro is a web-based application provided as a SaaS (Software as a Service) that offers a multi-functional platform to help hotels gain total control over their operations.

#### Who Is the Company Behind Dmbook Pro?

- **Seller:** [Dmbook Pro](https://www.g2.com/sellers/dmbook-pro)
- **Year Founded:** 2011
- **HQ Location:** Paris, FR
- **Twitter:** @dmbookpro  
190 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e39ae86de71e4afafbe2ebef135430192abe41026afaafba95a144be0f158959&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floungeup&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

### [Dmensions Front Office](https://www.g2.com/products/dmensions-front-office/reviews)

Property management system with reservations, accounts receivable, sales and marketing, housekeeping, and more.

#### Who Is the Company Behind Dmensions Front Office?

- **Seller:** [Dmensions](https://www.g2.com/sellers/dmensions)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DOWHAT](https://www.g2.com/products/dowhat/reviews)

Welcome to DOWHAT, a smart hotel integration platform for DX in the hospitality industry. We provide a In-Room Table service while APP/WEB/HYBRID service is delivered for hotel guests. We are known as a collaborative work platform for both staff and hotel management team.

#### Who Is the Company Behind DOWHAT?

- **Seller:** [DOWHAT](https://www.g2.com/sellers/dowhat)
- **Year Founded:** 2021
- **HQ Location:** Seoul, KR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f79b947502d321c2088f50efccf911119ccc3ec6219e636e0ca6f01d8515eef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdowhatyouhavetodo%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Ease My Hotel](https://www.g2.com/products/ease-my-hotel/reviews)

Ease My Hotel is a cloud-based hotel management software that helps hotels, resorts, and homestays manage bookings, front desk, OTA sync, housekeeping, and guest communication—all from a single dashboard.

#### Who Is the Company Behind Ease My Hotel?

- **Seller:** [Ease My Hotel](https://www.g2.com/sellers/ease-my-hotel)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e23096103647cc59662074a6e89eaa8972b8262529633a817d3c4e246c2b406&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fease-my-hotel%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [EasyBookingsoft](https://www.g2.com/products/easybookingsoft/reviews)

Management software for hotel, motel, bed and breakfast, and vacation rentals that comes with features to manage your properties.

#### Who Is the Company Behind EasyBookingsoft?

- **Seller:** [Techpro Apps](https://www.g2.com/sellers/techpro-apps)
- **HQ Location:** Geneva, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [EasyBook PMS](https://www.g2.com/products/easybook-pms/reviews)

Hotel management system. Full Booking Management; Confirmation Letters and Bills; Guest Database; and more.

#### Who Is the Company Behind EasyBook PMS?

- **Seller:** [EasyBook Business Solutions](https://www.g2.com/sellers/easybook-business-solutions)
- **HQ Location:** Blackpool, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7894fef2b96817ebd5698d155ec8ea363b703a90f98e30f05bdf0ba410a35432&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8129222&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [eCABS](https://www.g2.com/products/ecabs/reviews)

eCABS Complete Hospitality ERP for Clubs , Events , Banqueting , Hotels, Restaurant, Wellness, etc.

#### Who Is the Company Behind eCABS?

- **Seller:** [CSAT Systems](https://www.g2.com/sellers/csat-systems)
- **Year Founded:** 1988
- **HQ Location:** NOIDA, IN
- **Twitter:** @CSAT1988  
25 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f417b413bd8b119072cf7e0947170d444280232f6955ae8fdcfb4fcdb646a91&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcsat-systems-pvt-ltd&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

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- [Catering](/categories/catering)
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 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

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