Best Help Desk Software - Page 41

Replyful

Replyful is a customer support platform for B2B companies, built in Sweden. It brings all customer conversations into one place and uses AI to answer common questions automatically, so support teams can focus on the cases that need a human.

ReplyOne

ReplyOne is customer experience software that ensures companies achieve a high level of customer satisfaction in end customer trade, contributing measurably to maximizing cost-effectiveness and competitive capacity.

Requestor

Requestor is a web application which will allow you to operate a help desk of small firms, as well as a service desk of multinational corporations.

Rexpondo

Rexpondo is a professional, "Made in Italy" Service Desk and ITSM platform designed for IT support, team management, and enterprise-grade customer service. Originally built on an OTRS foundation, Rexpondo evolves the concept of ticketing into a complete and highly flexible Service Management solution. Key Modules & Features: -Advanced Ticketing: Optimized management of internal and external requests with SLA monitoring and intelligent ticket assignment. -Full ITSM System: Integration of ITIL best practices, including CMDB, Process, and Change Management to organize corporate IT infrastructure. -AI & Automation: AI agents based on LLM models to provide 24/7 natural support, reduce response times, and automate repetitive workflows. -Business Flexibility: A solution built around specific business needs, capable of adapting to complex workflows for both Customer Service and IT operations.

RhythmiqCX

RhythmiqCX is an AI-powered customer experience automation platform that helps businesses handle customer support through chat and voice AI agents, automate queries, and improve response times across channels.

RikrDesk

RikrDesk is an affordable, easy-to-use help desk platform that brings customer support tickets and shared team tasks together in one place. With customizable workflows, automation, a self-service customer portal, and a knowledge base, it helps teams stay organized, collaborate effortlessly, and get things done - all without breaking the bank.

Rocketship

Your Autotask Copilot. Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions.

Average Rating: 5.0/5.0

Total Reviews: 1

RSTickets!Pro

RSTickets! Pro is a professional Joomla! HelpDesk ticketing system that has a high level of personalization and will meet all of your customer support needs.

Sabio Virtual

Samvaads

Samvaads is the customer experience platform for businesses that run on WhatsApp, Instagram and chat. Most teams juggle a helpdesk, a CRM, a marketing tool and an AI add-on, so the customer record and the conversation drift apart. Samvaads brings it all into one workspace. Every channel lands in one queue: WhatsApp, Instagram, Messenger, Telegram, email, SMS, voice and website chat, with tickets, SLAs and team queues. Each customer has one record across every channel, with segments that update themselves. Event-driven journeys and WhatsApp, SMS and email campaigns run from Shopify, WooCommerce or your own API. Sales teams get leads, outreach, quotes with GST/VAT, e-signing, invoices and payment links. AI you stay in charge of: Copilot drafts and summarises for agents, and AI agents answer customers from your own knowledge base and hand off to a human with a summary. Contact details are masked by default and every reveal is audited, with SSO and MFA. An app marketplace, API, webhooks and an MCP server make it easy to extend.

Saufter.io

Saufter is a customer engagement platform that automatically studies your user behavior on your portal and their journey stages to make campaign related recommendations. For example, it will recommend a how to article for a feature they have not used. You receive fully drafted email & in-app campaigns every week and you simply have to approve the campaign.

Average Rating: 4.0/5.0

Total Reviews: 1

SB Assistant

SB Assistant is a software suite for small US service businesses: three apps, one account, one login, one bill. SB Time Tracker: live timers, manual entry, and calendar views. Approved hours flow straight into branded invoices with a hosted payment page (card or ACH), scheduled retainers, automatic payment reminders, project profitability with cost vs billable rates, and QuickBooks Online sync. CSV import from Harvest or Toggl. SB Project Management: list, kanban, and cross-project timeline views with task dependencies, custom fields, uncapped automation rules, and AI agent access over MCP. SB CRM: contacts, companies, and a drag-and-drop deal pipeline with weighted forecasting, follow-up reminders, and embeddable web contact forms. Pricing is flat: $14 per seat per month, every app and every feature included. No tiers, no feature gates, no sales calls. Client portal users are free. Start with a 30-day free trial, no credit card required. Built and supported by the founder.

Scopedesk

Help Desk Software for Teams as well as Customers

sDesk

Secure Desk

SecureDesk is a secure, self-hosted remote support platform with encrypted access, giving IT teams full control over every session.