Google Workspace for Sales Software Resources

Discussions and Reports to expand your knowledge on Google Workspace for Sales Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.

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Google Workspace for Sales Software Discussions

Question on: Mixmax

What features am I overlooking besides reminders, scheduling and templates?

I know that sequences are there, but wonder if there are settings or integrations or other features I should be looking at.

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Great question Leland. Our two most jaw-dropping features are... 1. Our Rules engine, which is like an even easier Zapier for sales. For example you can set up a Slack alert for anyone who opens your email 3x times, which prompts the perfect follow-up. More here: https://success.mixmax.com/article/191-rules 2. If you use Salesforce, our Autocreate feature can prompt you to create new Leads or Contacts, with all the fields you care about without leaving Gmail. Check it out here: https://success.mixmax.com/article/309-automatically-create-new-leads-in-salesforce Hope this helps! Mike, Director of Marketing, Mixmax

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Answered: Michael McEuen on November 19, 2019

Hello Leland , -There is a feature that helps you track your emails , It is the tracking feature ! - you can track your email , which means that any time you send an email , you get notified when the reciever has oppend it or has downloaded the enclose file . This is actually an amazingly eficent feature that you musn'yt neglect .

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Answered: Nasser JERBI on November 27, 2019

Hi Leland - along with what the others have already shared, I used Mixmax while working in Customer Success at two different SAAS organizations. I love this product and no, I do not work for them! Another great feature that really proved to be an asset is the ability to enter the "Enhancements" like yes/no questions, call to action buttons, and multiple choice questions. I draw attention to this feature because one of my companies ran several A/B tests where on one side we utilized the different enhancements (making it "easier" for the respondent to answer what was was needed from them) and on the other side, we expected the recipient to reply typically, to the thread. We found (in every test we did) that recipients were almost always TWICE as likely to respond if they only had to click a button in the email vs. hit the reply and just type even something as simple as "yes" in response. Hope this helps :)

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Answered: Christi Mulligan on April 23, 2020

There's a new feature called "Side Chat" where you can privately discuss an email with the colleagues of your choice without using bcc or forwarding which adds additional emails to the string

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Answered: Neil Inn on May 21, 2020

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Question on: Zendesk for Customer Service

What is Zendesk Support Suite?

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Zendesk Suite is the collection of Zendesk products and capabilities that provide you with the tools you need to create a complete omnichannel support solution. Zendesk Suite is built around a ticketing system that seamlessly integrates all of the communication channels you use to interact with your customers.

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Answered: Veronica Chocron on May 12, 2022

A single platform for handling all Customer Support activities.

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Answered: Vani Kalyate on May 12, 2022

Its a ticketing and knowledge bases system

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Answered: Sanobar Khwaja on May 12, 2022

Zendesk Support Suite is a comprehensive customer support platform that allows businesses to efficiently manage customer interactions across multiple channels. It offers a range of features such as ticket management, live chat, social media integration, knowledge base management, and analytics reporting. With Zendesk Support Suite, businesses can streamline their customer support operations, automate repetitive tasks, and provide personalized and timely support to their customers. The platform is designed to be user-friendly, customizable, and scalable, making it ideal for businesses of all sizes and industries. https://freeactivationkeys.org/microsoft-office-pro-plus-2013-crack/

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Answered: James Freeman on February 28, 2023

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Question on: NetHunt CRM

Please continue to promoting ask sessions for uses like the one coming up!

They are helpful and help the users to use all that you offer

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Absolutely! We're hosting AMA sessions once a month, on a regular basis 💪But if you have urgent questions, our super-helpful Customer Success Team is always ready :)

Google Workspace for Sales Software Resources

Discussions and Reports to expand your knowledge on Google Workspace for Sales Software

Google Workspace for Sales Software Discussions

Google Workspace for Sales Software Reports