# Best Genesys AppFoundry Marketplace - Page 11

## How Many Genesys AppFoundry Marketplace Products Does G2 Track?

**Total Products under this Category:** 211

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Genesys AppFoundry Marketplace Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,200+ Authentic Reviews
- 211+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### Cobrowse.io

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2450&secure%5Bchosen_at%5D=2026-08-04T15%3A27%3A40Z&secure%5Bdisplayable_resource_id%5D=2450&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2450&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=126970&secure%5Bresource_id%5D=2450&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fgenesys-appfoundry-marketplace%3Fpage%3D11&secure%5Btoken%5D=ca9b46a94668a0ef532a1b5152d48f2c04912b112eaac704ca1062d3602b8df2&secure%5Burl%5D=https%3A%2F%2Fcobrowse.io%2F&secure%5Burl_type%5D=company_website)

### [QuickPivot](https://www.g2.com/products/quickpivot/reviews)

QuickPivot's Customer Data Platform allows marketers to aggregate, clean, mine and unify their data in such a way that marketers can finally have a 360° view of the customer. With this unified view of the customer, marketers can provide true one-to-one personalization for their customers. So, what makes us unique? We excel at making customer data actionable. With QuickPivot, marketers have the ability to seamlessly create and extend segmented customer data into the most intuitive campaign planning tool on the market, and then execute cross-channel campaigns through our integrated ESP. We also offer the only customer data platform that can easily segment your catalog and direct mail customer data into a full mail plan, seamlessly bringing all offline and digital data together. Truly, no more silos. This is why top marketers chose QuickPivot as their trusted customer data management and marketing partner.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate QuickPivot?

- **Ease of Use:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind QuickPivot?

- **Seller:** [Vericast](https://www.g2.com/sellers/vericast)
- **HQ Location:** San Antonio, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbd9ed634caba6efab1a2a72628fc6e26e0d8cb45b9124ff277a9f7b43011332&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvericastmarketing%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of QuickPivot?

**["QuickPivot: The indispensable ally for data management and smart marketing"](https://www.g2.com/survey_responses/quickpivot-review-8174175)**

**Rating:** 5.0/5.0 stars

_— Victor M._

[Read full review](https://www.g2.com/survey_responses/quickpivot-review-8174175)

### [QuickSummary](https://www.g2.com/products/quicksummary/reviews)

QuickSummary is an advanced application designed to enhance contact center operations by automatically summarizing and categorizing transcribed call data. By leveraging proprietary machine learning technology, it enables businesses to efficiently analyze customer interactions, uncover hidden needs, and drive service and operational improvements. Unlike traditional rule-based engines, QuickSummary offers rapid deployment and significantly reduces operational burdens. Key Features and Functionality: - Automated Summarization and Classification: QuickSummary processes transcribed call data to generate concise summaries and categorize interactions, facilitating quick understanding of customer conversations. - Customizable Editing Tools: Users can input training data tailored to their specific business needs, enhancing the accuracy of summaries and classifications. - Drill-Down Capabilities: The application allows users to delve into summaries and original transcripts using keywords and classification results, providing deeper insights into customer interactions. Primary Value and Solutions Provided: QuickSummary empowers organizations to harness customer feedback effectively, leading to improved service quality and operational efficiency. By automating the summarization and classification of call data, it reduces post-call processing time, standardizes response records, and supports agent training initiatives. This results in a more streamlined contact center operation and a better understanding of customer needs.

#### Who Is the Company Behind QuickSummary?

- **Seller:** [AI Squared](https://www.g2.com/sellers/ai-squared-2026-07-06)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Recording Transcriptions for PureConnect](https://www.g2.com/products/recording-transcriptions-for-pureconnect/reviews)

This customization to PureConnect can be used to request transcription of voicemails in real time, to add to the body of the email when the voicemail is delivered.

#### Who Is the Company Behind Recording Transcriptions for PureConnect?

- **Seller:** [Avtex](https://www.g2.com/sellers/avtex-9ccf6ee6-0884-4574-8f7b-b856ca229181)
- **Year Founded:** 1972
- **HQ Location:** Bloomington, MN
- **Twitter:** @avtex  
1,135 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dff4ebebfbab1d7fb9f9725b91b245dee6d192d44cb0d7dbd80aff707033048f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favtex-solutions&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

### [R-MAD Real Contact Center View](https://www.g2.com/products/r-mad-real-contact-center-view/reviews)

With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.

#### Who Is the Company Behind R-MAD Real Contact Center View?

- **Seller:** [R-MAD LTD](https://www.g2.com/sellers/r-mad-ltd)
- **Year Founded:** 2004
- **HQ Location:** Pereybere, MU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0a31c7e55484b237ef1b01d259deaf60c35a666222cb46606a63be45868328a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fr-mad-ltd&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [Routing Manager](https://www.g2.com/products/routing-manager/reviews)

Routing manager allows business users to drive their routing logic in real time without touching architect scripts or having to go through the typical development and rollout cycle.

#### Who Is the Company Behind Routing Manager?

- **Seller:** [CC Expertise Ltd](https://www.g2.com/sellers/cc-expertise-ltd)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SAP Connector](https://www.g2.com/products/sap-connector/reviews)

The SAP Connector for PureCloud integrates the Genesys PureCloud Solution with the SAP CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

#### Who Is the Company Behind SAP Connector?

- **Seller:** [Softphone.it](https://www.g2.com/sellers/softphone-it)
- **Year Founded:** 2004
- **HQ Location:** Milano, IT
- **Twitter:** @softphone  
106 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6b2f2b0f137570ab6e8a77d0e1178bbad89bb5c144a5619dddcdf9347703e7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoftphone-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

### [Scripting for Genesys](https://www.g2.com/products/scripting-for-genesys/reviews)

Scripting for Genesys allows scripted changes to be executed in any Genesys environment. Achieve 100% accurate data entry in seconds. Create portable scripts, without the limitations of DBIDs to be used in any Genesys environment. All. All inter-links and dependencies are automatically handled.

#### Who Is the Company Behind Scripting for Genesys?

- **Seller:** [eemaan](https://www.g2.com/sellers/eemaan)
- **Year Founded:** 2003
- **HQ Location:** Reading, GB
- **LinkedIn® Page:** [uk.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72417e3d9c3e2e910c7b3334e4a4e3642d60c49c3ec43ef3c3ce8a7599cb152d&secure%5Burl%5D=https%3A%2F%2Fuk.linkedin.com%2Fcompany%2Feemaan-limited&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

### [SecureCo](https://www.g2.com/products/secureco/reviews)

Founded in 2013, SecureCo is on a mission to make enterprise communication secure and easy. We are the ‘no-code’ communication platform bringing empathy to the forefront of customer experiences. SecureCo believes in a world where everyone feels valued by the companies they deal with. Today, consumers want empathy when interacting with brands, and we are enabling this for over 20,000 contact centre agents and business professionals through our Intelligent Voice Platform (IVP). Every month, SecureCo’s IVP delivers millions of calls to world-leading systems integrators, software providers, and enterprises. The no-code solution helps organisations reduce the complexities of deploying and managing voice technologies and improve customer experiences. IVP acts as a hub connecting all of a company’s calling, contact centre and unified communications technologies with the services required to create the customer experience of the future, one that prioritises convenience and empathy. This means customers can now take advantage of real-time voice-based AI services as well as simplify their cloud migration whilst keeping existing investments.

#### Who Is the Company Behind SecureCo?

- **Seller:** [SecureCo](https://www.g2.com/sellers/secureco)
- **Year Founded:** 2012
- **HQ Location:** North Sydney, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=310f625c0a4bf60094f56d10f99ecb5b6980911032b9a106b3c12460aacdabb6&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsecureco-pty-ltd&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

### [Sentiment](https://www.g2.com/products/sentiment/reviews)

Sentiment Omnichannel is the next generation Messaging platform for enterprise contact centers. Including ChatBot and dynamic Agent routing across over 15 channels such as Email, live chat, Social Media and Messaging Channels such as Facebook Messenger, Twitter, Instagram, Line and Whatsapp and more. Advanced workforce and agent performance metrics allow Sentiment.io to generate the greatest ROI of any solution of its type. https://www.sentiment.io

**Average Rating:** 4.6/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Sentiment?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)
- **Ease of Setup:** 9.4/10 (Category avg: 8.6/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sentiment?

- **Seller:** [Sentiment](https://www.g2.com/sellers/sentiment)
- **Year Founded:** 2015
- **HQ Location:** London, GB
- **Twitter:** @smetrics  
2,072 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd2474b727d6698dbc7ec9d187cbcff7b1258477d57a94f0a8427dc4d3217710&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsentiment-metrics&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Large, 50% Small

#### What Are Recent G2 Reviews of Sentiment?

**["Running Sentiment Analysis on Product Reviews"](https://www.g2.com/survey_responses/sentiment-review-3795370)**

**Rating:** 4.5/5.0 stars

_— Zameer M._

[Read full review](https://www.g2.com/survey_responses/sentiment-review-3795370)

**["Appreciation and Recommendations"](https://www.g2.com/survey_responses/sentiment-review-4270222)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/sentiment-review-4270222)

### [Service Cloud Connector](https://www.g2.com/products/service-cloud-connector/reviews)

The Oracle Service Cloud Connector for PureCloud integrates the Genesys PureCloud Solution with Oracle Service Cloud. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

#### Who Is the Company Behind Service Cloud Connector?

- **Seller:** [Softphone.it](https://www.g2.com/sellers/softphone-it)
- **Year Founded:** 2004
- **HQ Location:** Milano, IT
- **Twitter:** @softphone  
106 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6b2f2b0f137570ab6e8a77d0e1178bbad89bb5c144a5619dddcdf9347703e7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoftphone-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

### [Shelf Agent Assist Express](https://www.g2.com/products/shelf-agent-assist-express/reviews)

Agent Assist Express is an easy to use and setup solution that leverages AI and workflows to make every agent more efficient through intelligent guidance. Agent Assist Express can be setup in 72 hours, costs a fraction of similar solutions and is integrated with Google’s CCAI offering a seamless upgrade.

#### Who Is the Company Behind Shelf Agent Assist Express?

- **Seller:** [Shelf.io](https://www.g2.com/sellers/shelf-io-804fc921-a497-4840-8480-04cf6fe20c1c)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Siebel connector for PureCloud](https://www.g2.com/products/siebel-connector-for-purecloud/reviews)

The Siebel Connector for PureCloud integrates the Genesys PureCloud Solution with the Siebel CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

#### Who Is the Company Behind Siebel connector for PureCloud?

- **Seller:** [Softphone.it](https://www.g2.com/sellers/softphone-it)
- **Year Founded:** 2004
- **HQ Location:** Milano, IT
- **Twitter:** @softphone  
106 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6b2f2b0f137570ab6e8a77d0e1178bbad89bb5c144a5619dddcdf9347703e7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoftphone-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

### [SimpleConference for PureConnect](https://www.g2.com/products/simpleconference-for-pureconnect/reviews)

With SimpleConference by Avtex, this can be a reality. Simply associate an Attendant profile with the bridge number(s), and callers will be joined to the appropriate bridge.

#### Who Is the Company Behind SimpleConference for PureConnect?

- **Seller:** [Avtex](https://www.g2.com/sellers/avtex-9ccf6ee6-0884-4574-8f7b-b856ca229181)
- **Year Founded:** 1972
- **HQ Location:** Bloomington, MN
- **Twitter:** @avtex  
1,135 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dff4ebebfbab1d7fb9f9725b91b245dee6d192d44cb0d7dbd80aff707033048f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favtex-solutions&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

### [Sirahu](https://www.g2.com/products/sirahu/reviews)

Sirahu covers a wide range of the IT spectrum. Each business unit is independently managed, autonomous entities offering deep technical knowledge and a high degree of core competence. Each enterprise embraces modern agile development practices delivering rapid turnaround, fast time to market and high quality solutions.

#### Who Is the Company Behind Sirahu?

- **Seller:** [Sirahu Technologies](https://www.g2.com/sellers/sirahu-technologies)
- **Year Founded:** 2006
- **HQ Location:** Sunnyvale, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8286e0464dc47b9cf7097d74f62d9e9d7497ba39716d0af9c596d6164f9e3f46&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsirahu-technologies&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

### [SLIDY](https://www.g2.com/products/slidy/reviews)

CC-Expertise is a Contact Center and Telecommunications Consultancy company that is focused on assisting contact centres with their technology needs. At CC-Expertise we understand that creating a successful contact centre is not just about maximizing the technology to the fullest, but it is also about getting the best out of your human resources and increasing their productivity.

#### Who Is the Company Behind SLIDY?

- **Seller:** [CC Expertise Ltd](https://www.g2.com/sellers/cc-expertise-ltd)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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[Browse Genesys AppFoundry Marketplace Themes](/categories/genesys-appfoundry-marketplace/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated June 16, 2025

The Genesys AppFoundry Marketplace category features applications that offer services from advanced analytics to CRM integrations and workforce engagement tools. These solutions aim to improve customer interactions, optimize contact center operations, and enrich the agent experience by seamlessly connecting with Genesys products. Key features include real-time data synchronization, customizable reporting, API integration, and user-friendly interfaces to simplify complex customer journey processes. Products in this category can all be found in the Genesys AppFoundry Marketplace.

To qualify for inclusion in the Genesys AppFoundry Marketplace category, a product must:

- Be available for purchase or integration through the Genesys AppFoundry Marketplace
- Provide functionality that enhances or integrates with Genesys Cloud CX or related systems
- Offer features that improve customer service operations, such as automation, data integration, or enhanced communication capabilities

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