---
title: Service Cloud Connector Reviews
meta_title: 'Service Cloud Connector Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Service Cloud Connector works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Service Cloud Connector Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About Service Cloud Connector
The Oracle Service Cloud Connector for PureCloud integrates the Genesys PureCloud Solution with Oracle Service Cloud. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.






- [View Service Cloud Connector pricing details and edition comparison](https://www.g2.com/products/service-cloud-connector/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+02%3A23%3A00+-0500&secure%5Bsession_id%5D=36a700f9-e381-41cf-b293-5597d705f68b&secure%5Btoken%5D=53d9c9dc986b9d134fad90bd402acd5be0f326b6eb5bd624eca399c48a3dbcc3&format=llm_user)

## Service Cloud Connector Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making