---
title: Service Cloud Connector Reviews
meta_title: 'Service Cloud Connector Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Service Cloud Connector works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Service Cloud Connector Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About Service Cloud Connector
The Oracle Service Cloud Connector for PureCloud integrates the Genesys PureCloud Solution with Oracle Service Cloud. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.






- [View Service Cloud Connector pricing details and edition comparison](https://www.g2.com/products/service-cloud-connector/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+17%3A12%3A57+-0500&secure%5Bsession_id%5D=d881a5eb-4ebd-4c78-8cda-c3ab4b90b362&secure%5Btoken%5D=fd99ca28c16883396a7722619563a81056ad518676388e65d06d63186d4ff58e&format=llm_user)

## Service Cloud Connector Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making