# Service Cloud Connector Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About Service Cloud Connector
The Oracle Service Cloud Connector for PureCloud integrates the Genesys PureCloud Solution with Oracle Service Cloud. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.






- [View Service Cloud Connector pricing details and edition comparison](https://www.g2.com/products/service-cloud-connector/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+01%3A52%3A48+-0500&secure%5Bsession_id%5D=8cde24b3-b836-42c7-b76f-7ddca8f3df2d&secure%5Btoken%5D=8d98ee5625d8ec2794d47039d8ae4808a4a1046a0465ea1d9e3300c3b98e454a&format=llm_user)

## Service Cloud Connector Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making