# Service Cloud Connector Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About Service Cloud Connector
The Oracle Service Cloud Connector for PureCloud integrates the Genesys PureCloud Solution with Oracle Service Cloud. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.






- [View Service Cloud Connector pricing details and edition comparison](https://www.g2.com/products/service-cloud-connector/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A25%3A46+-0500&secure%5Bsession_id%5D=4649f909-fa7b-4339-84da-94bd97a9aedf&secure%5Btoken%5D=649f286734c68b62917946b90dc554c5c22cf4f444db3fb263d4e08e1ec5bb2d&format=llm_user)

## Service Cloud Connector Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making