
VideoEngager is a video customer engagement solution where merchants interact with their buyers.

SmartVideo for Genesys is simple, easy to use and offers an escalation from the existing Genesys communication channels: chat, voice, SMS, email and social networks to mobile, real-time, interactive video directly from the Genesys environment.
VideoEngager is a platform that specializes in enhancing customer engagement through video communication solutions. It provides technology that allows businesses to integrate video chat, cobrowsing, and interactive media into their customer service and sales processes. This enables companies to offer personalized, real-time support and foster closer customer relationships. VideoEngager's tools are designed to be seamlessly integrated into various digital channels, including websites and mobile apps, offering a more immersive and effective customer experience. The platform is aimed at businesses seeking to improve their digital interactions by leveraging the power of video communication.