# Best Field Service Management Software - Page 30

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 853

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,300+ Authentic Reviews
- 853+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=5422&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=20433&focus%5B%5D=23672&focus%5B%5D=2732&focus%5B%5D=14037)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

**Sponsored**

### Housecall Pro

Housecall Pro is a comprehensive business solution designed specifically for home service professionals, providing a suite of innovative tools and features within an easy-to-use platform. Trusted by over 200k+ Pros, Housecall Pro aims to streamline operations for professionals in various home service industries, including plumbing, electrical work, landscaping, and cleaning services. This platform is accessible via both web and mobile applications, allowing users to manage their businesses efficiently from anywhere. The target audience for Housecall Pro includes small to medium-sized businesses in the home services sector that are looking to enhance their operational efficiency and increase revenue. The platform caters to a variety of use cases, such as automating marketing efforts to attract new customers, facilitating online booking, and managing job schedules. By integrating these functionalities, Housecall Pro empowers service professionals to focus more on their core work while effectively managing the business side of operations. Key features of Housecall Pro include automated marketing campaigns that help users reach potential clients, visually appealing proposal creation, and consumer financing options that enable businesses to secure larger jobs. The platform also supports online payment processing, allowing customers to pay via multiple methods, including credit cards, bank transfers, and mobile wallets. This flexibility not only enhances customer satisfaction but also accelerates cash flow for service providers. In addition to revenue growth and payment solutions, Housecall Pro offers robust job management capabilities. Users can automate routine tasks such as scheduling, dispatching, and invoicing, while also tracking leads and job progress through a comprehensive workflow management board. Real-time alerts enhance communication among team members and clients, ensuring everyone stays informed throughout the service process. Furthermore, the platform integrates seamlessly with third-party tools like QuickBooks, enabling users to sync data effortlessly and manage payroll and employee benefits. Housecall Pro also provides valuable insights through detailed analytics and reporting on key business metrics, allowing professionals to make informed decisions and scale their operations effectively. On average, users report a more than 35% increase in monthly revenue after their first year with Housecall Pro. Subscribers gain access to an online community where they can connect with other home service professionals, sharing insights and best practices. This collaborative environment fosters growth and learning, making Housecall Pro not just a tool, but a partner in business success.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-03T23%3A08%3A16Z&secure%5Bdisplayable_resource_id%5D=25&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=25&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14037&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3Fpage%3D30&secure%5Btoken%5D=b45c71c994cea14562666838404b7227275fe57df154aa3a001806ebe1534c9e&secure%5Burl%5D=https%3A%2F%2Fwww.housecallpro.com%2Ftop%2Fhome-service-software%2F%3Futm_source%3DG2%26utm_medium%3Dpaid-external-page%26utm_campaign%3Daq_ga_field_service_management_cpc%26mc%3DG2%26msc%3Daq_ga_field_service_management_cpc&secure%5Burl_type%5D=free_trial)

### [Dusk FSM](https://www.g2.com/products/dusk-fsm/reviews)

Create amazing customer experiences. When you and your team have the visibility and tools to keep work flowing it creates better experiences for you, your team, and your customers. If you are sending individuals and teams to customer locations, then Dusk Field Service Management will make it easier for you to schedule, dispatch, track, and invoice work every day. Dusk FSM is Field Services Management reimagined! With Dusk FSM unlock: Power - Create better operations by automating how you schedule and dispatch work Visibility - Make it easy to manage teams and communicate progress to customers Control - Improve data quality, power better communications, and keep jobs on schedule Value - Increase cash flow by automating closeout-to-invoice cycles Whether you schedule work in the app or on your operations dashboard, your team will be able to communicate work status, progress, and challenges in real time. The app even provides turn-by-turn navigation and an advanced scheduler to make sure everyone knows where to go and when to be there. Managing field service operations with multiple tools, spreadsheets, and manual processes is complex and inefficient. It almost always results in incorrect and out-of-sync data. Dusk FSM is your single pane of glass; all of your jobs, projects and team communications are integrated into one single platform. For your business, that means better data, better work, and better results. If you're looking for easy field service management software, Dusk FSM is the product for you. Dusk FSM is Field Services Management reimagined!

#### Who Is the Company Behind Dusk FSM?

- **Seller:** [Dusk Mobile](https://www.g2.com/sellers/dusk-mobile)
- **Year Founded:** 2013
- **HQ Location:** Mountain View, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7507d0d1bb257e022805c821a1551b5a9381d5e679e2cb9c6c3d371752a84c9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdusk-mobile&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Effy](https://www.g2.com/products/effy/reviews)

Effy suits every Employee, every Manager, every Industry. Employee Checks In on the App and attendance gets captured with location and time. Check In linked to particular location as starting point is also possible. Planner shows tasks for the day with distance from current position. Employee can maximize visits and minimize travel time with in-built route optimization.

#### Who Is the Company Behind Effy?

- **Seller:** [Technopurple](https://www.g2.com/sellers/technopurple)
- **Year Founded:** 2010
- **HQ Location:** Mumbai, IN
- **Twitter:** @TechnoPurple  
64 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5d3b09deecf5ca2527ce9ac48b4a477387812e86ce6f5d38bcecde11400583c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftechnopurple-it-solutions-pvt-ltd&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

### [EleVia Field Services Suite](https://www.g2.com/products/elevia-field-services-suite/reviews)

Field scheduling and workflow software for engineers, surveyors, field teams, and office staff. Fully integrated with Deltek Vision® and Vantagepoint®

#### Who Is the Company Behind EleVia Field Services Suite?

- **Seller:** [EleVia](https://www.g2.com/sellers/elevia)
- **Year Founded:** 2009
- **HQ Location:** Minneapolis, US
- **Twitter:** @elevia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4d2fcabbee074ed659a15a3cdc324bfec755eb19602372d222d5ce1df09456e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevia-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

### [e-merge](https://www.g2.com/products/e-merge/reviews)

service technology for the field

#### Who Is the Company Behind e-merge?

- **Seller:** [e-merge Data Solutions](https://www.g2.com/sellers/e-merge-data-solutions)
- **Year Founded:** 2004
- **HQ Location:** Penrose, NZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61d914afdda5df0d9d1e58299fce83d607a8c28a89fad98af5358f5d414705af&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fe-merge-data-solutions&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [Envision's Field Services Management](https://www.g2.com/products/envision-s-field-services-management/reviews)

Time-based, season-based inspection with mobile handheld devices for Track, Signals, Stations, Transmission, Distribution, Wayside and Trackside Inspections and Crew rostering with shift definitions, assignments, roster planning for next 30 days or required period, with forecasting the demand, managing leaves, absentees and reassignments

#### Who Is the Company Behind Envision's Field Services Management?

- **Seller:** [Envision Enterprise Solutions Pvt Ltd](https://www.g2.com/sellers/envision-enterprise-solutions-pvt-ltd)
- **Year Founded:** 2006
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b87106b99dea2507eb55146a49f3b2bbdd753ecc6d83ae797748525f2029417&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenvision-enterprise-solutions-pvt-ltd.&secure%5Burl_type%5D=linkedin_company_website)  
423 employees on LinkedIn®

### [EosLog](https://www.g2.com/products/eoslog/reviews)

Field Service Management Software

#### Who Is the Company Behind EosLog?

- **Seller:** [EosLog](https://www.g2.com/sellers/eoslog)
- **HQ Location:** San Diego, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0242a7162af5c9914dbac4bdf89238372ac2fcf7b1fb932ad597712c36625222&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feoslog&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Equipt AI](https://www.g2.com/products/equipt-ai/reviews)

Equipt.ai is an AI-powered equipment and field service management platform designed for oil & gas, equipment rentals, mining, and industrial operations. It unifies work orders, asset tracking, technician dispatch, inventory management, and compliance into one mobile-first platform that works online and offline. Key capabilities: 1. Digital work orders with offline mobile access 2. Real-time GPS dispatch and skill-based crew assignment 3. Parts and inventory lookup across yards and warehouses 4. E-Genie AI copilot for instant job recommendations 5. Auto-compliance logging (NORM, safety checklists, signatures) 6. Field-to-invoice automation with ERP integration Proven results: Faster job completion, equipment utilization increase, 18.2x Year 1 ROI for asset-heavy operators. Deployable in weeks with consumer-app simplicity and no training required.

#### Who Is the Company Behind Equipt AI?

- **Seller:** [Equipt Innovation](https://www.g2.com/sellers/equipt-innovation)
- **Year Founded:** 2020
- **HQ Location:** Houston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=945273c706b2ea418500a4dc1251bef59831c93ec3631ef38cdf8d09341d6cb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fequip-t%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [EService](https://www.g2.com/products/eservice/reviews)

EService transforms the connection between your office base and your on-road service team, so that the latest job information flows freely and is accessible by whoever needs it, when they need it.

#### Who Is the Company Behind EService?

- **Seller:** [Econz Timecard](https://www.g2.com/sellers/econz-timecard)
- **HQ Location:** N/A
- **Twitter:** @EconzTimecard  
225 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ESuper](https://www.g2.com/products/elluminati-inc-esuper/reviews)

ESuper is a compounded platform of multiple categories of services that prestige businesses to be a one-stop solution for their customers, integrating any number of services within it. It includes categories like taxi, delivery, services, appointment booking, and courier, all of which are accessed through a straightforward workflow. The dedicated modules are customizable to incorporate features as per a business’s requirements, built with superior technologies and techniques. The platform is stable to manage the business for any number of services and users to embrace the higher standards in any competitive market. In addition, it has favorable features like unlimited currency integration, multiple languages, various payment gateways, and many more that allow business in numerous countries. The solution is enterprise ready for any dimension of the business.

#### Who Is the Company Behind ESuper?

- **Seller:** [Elluminati](https://www.g2.com/sellers/elluminati)
- **Year Founded:** 2012
- **HQ Location:** Dubai, AE
- **Twitter:** @elluminatiIndia  
534 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55f5b2ab30d5a411e2c3ffc21021a167f54af75015c08189001c766afc9830be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3545426&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

### [ETI Service Management Platform](https://www.g2.com/products/eti-service-management-platform/reviews)

High-speed broadband, digital voice and video service fulfillment for hybrid networks makes new service roll-outs faster and more profitable

#### Who Is the Company Behind ETI Service Management Platform?

- **Seller:** [ETI SOFTWARE SOLUTIONS](https://www.g2.com/sellers/eti-software-solutions)
- **Year Founded:** 1992
- **HQ Location:** Norcross, US
- **Twitter:** @ETI\_Software  
409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc9561ae719c682198f78fdfd339282593f602f4611c82e91f3bda177e2eb4cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feti-software-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
76 employees on LinkedIn®

### [EverPro](https://www.g2.com/products/everpro/reviews)

EverPro solutions streamline day-to-day business operations, improve marketing effectiveness, and modernize engagement with customers.

#### Who Is the Company Behind EverPro?

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,612 employees on LinkedIn®
- **Ownership:** NASDAQ: EVCM

### [Evo FFA](https://www.g2.com/products/evo-ffa/reviews)

EVOZARD - ERP FOR FMCG is an evolutionary business management software that is developed by Evozard with a mission to empower sales teams of Small to medium size FMCG companies. It covers strategic resources & tools needed to manage sales, distribution, and other operations smartly and efficiently. In the Modern Digital Market, Evo BIZ will help businesses lead with its B2B Sales Enablement Tools. They are specifically designed to focus on the needs of customers. That means sellers can target the right buyer and engage with them throughout the buying process. Companies, distributors and retailers can get huge benefits from the powerful FMCG business software solutions proudly developed by Evozard. This product is a unified and integrated system built to provide complete visibility towards the end to end sales & supply chain of a business. It enables seamless communication and business transactions between relevant parties, i.e. Principle, Wholesalesrs/Distributors & Retailers. Our module-based features enable Principles to pay for what they use and pay as they grow. Thus it keeps IT infrastructure cost aligned with business growth. It has covered all important aspects including customer data collection. That means you get micro level customer intel that will help you and your sales force in preparing effective sales pitch. Further, you can create segmented marketing campaigns based on customer's needs. In a broad sense, you can be in the place with the right product, price, and promotion thereby fulfilling customer's needs. Since the smart features of this product make tasks and process speedy and automated, you will save a lot on the market research cost and time.

#### Who Is the Company Behind Evo FFA?

- **Seller:** [EVOZARD CONSULTING SERVICES](https://www.g2.com/sellers/evozard-consulting-services)
- **Year Founded:** 2016
- **HQ Location:** Vadodara, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4545f76ca8e0528a80628001d6d6097ccf6fe1087f34a3eb021fe856924396e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevozard-consulting-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Evolve](https://www.g2.com/products/evolve-evolve/reviews)

Evolve’s Route Manager can be used to conserve fuel, reduce mileage on vehicles, save time in the office, increase time with customers and spend less time on the road.

#### Who Is the Company Behind Evolve?

- **Seller:** [Evolve](https://www.g2.com/sellers/evolve)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ExpandIT Mobile Field Service](https://www.g2.com/products/expandit-mobile-field-service/reviews)

ExpandIT was founded in 1998, has more than 60 team members in Europe and North America, a worldwide partner network and a portfolio of software designed for Business Central and Finance & Operations. Our product, ExpandIT Essentials is a SaaS solution focusing on ease of use for the field staff; on productivity for the back-office team, dispatchers and controllers and on user friendly simplicity for customers using the self-service portals. We help you get the right people to the right place in time with the parts and equipment to get the job done, while at the same time eliminating paperwork, redundant reporting and manual administrative work. ExpandIT creates a strong connection between your processes and Business Central\Finance and Operations, combining information from the back office with agile field procedures. Put your admin systems to work for the people who count on it the most - your customers and the teams that serve them.

#### Who Is the Company Behind ExpandIT Mobile Field Service?

- **Seller:** [ExpandIT International](https://www.g2.com/sellers/expandit-international)
- **Year Founded:** 1998
- **HQ Location:** Toronto, CA
- **Twitter:** @ExpandITES  
70 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=488aa0a76b1e679c19fbd089feee96f39d62314127c0fdc631a45aec8e4bd7d3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexpandit-solutions-as%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

### [Ezist](https://www.g2.com/products/ezist/reviews)

Smarter warranty & service intelligence for assets — reduce downtime, prevent mistakes. Ezist is an operational intelligence platform that adds warranty awareness and financial risk visibility to asset management. We help multi-location businesses prevent costly service mistakes, track exposure before coverage is lost, and give leadership full control over service decisions.

#### Who Is the Company Behind Ezist?

- **Seller:** [Ezist](https://www.g2.com/sellers/ezist)
- **Year Founded:** 2022
- **HQ Location:** Reston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9264d5bd612e25e4916846b1e5739799ec28a354b11e7d2ddfed846b6da0fb6c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezist&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

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Similar Categories

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[Browse Field Service Management Themes](/categories/field-service-management/themes)

 ![Jeffrey Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey Lin")
JL

Researched and written by [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)

Updated October 3, 2024

Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid.

Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job.

Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs.

To qualify for inclusion in the Field Service Management (FSM) category, a product must:

- Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers
- Include functionality to help managers prioritize field work and optimize the resources allocated to each job
- Provide information to field workers on their tasks and how to achieve them
- Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers

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