Total Products under this Category: 318
Last updated: September 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Glassbox, Userback, ReputationStacker, Simplesat, and Chattermill.
Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=chattermill)
FeedbackRig is a cloud-based customer survey solution that helps businesses to gather real-time feedback from their customers or employees, identify pain points and act on actionable insights.
FeedbackSpark is a platform to gather targeted user feedback made from ground up for product teams. With FeedbackSpark: 1. you can quickly launch in-product micro-surveys targeting specific set of users. 2. Analyse open text responses at scale with AI. 3. Send responses to your favourite tools to close the feedback tool. 4. Share real- time notifications with concerned teams to take quick actions.
Feedbackstr is an enterprise feedback management system.
Feedbakery is a customer feedback management platform built for B2B SaaS teams that need a structured way to collect feature requests, prioritize them through user voting, and ship release notes that close the loop with everyone who voted. Workspaces and isolation Each workspace operates as a fully isolated environment. End users are scoped per workspace by design — the same email exists as a separate identity in each workspace, so a customer giving feedback on Product A has no connection to their identity on Product B. Privacy-first architecture, not an afterthought. Voting boards Customers post feature requests, upvote or downvote others, and discuss in threaded comments. Configurable status workflow (Open, Under Review, Planned, In Progress, Released, Rejected). Configurable edit windows, post pinning, soft deletes with full recovery, and workspace-level labels with color, public/private visibility, and featured flag for suggestion pre-population. Posts can be grouped together for visual stacking and batch status updates. Public changelog Publish release notes with rich formatting, labels (new, improved, fixed, removed, security, breaking), and optional version strings. Linked feedback posts automatically move to "Released" status on publish. Voters and email subscribers receive automatic notifications. Schedule entries for future publication. Emoji reactions and per-entry view tracking. RSS 2.0 and JSON Feed 1.1 endpoints, cached for 15 minutes. Public roadmap A kanban view organized by status, showing what's planned, in progress, and recently shipped. Embeddable separately from the main feedback board. Notifications Five notification channels for new feedback alerts: Email (Free plan), Telegram via bot verification, Slack via incoming webhook, Discord via incoming webhook, and custom webhooks signed with HMAC-SHA256 (verified via X-Feedbakery-Signature header). Channels can be enabled, disabled, tested, and deleted. Notifications dispatched asynchronously so post creation is never blocked by external services. Integrations and import CSV import for migrating from Canny, Nolt, or any tool that exports CSV — guided two-step flow with vote counts and statuses preserved. REST API for all operations. Embeddable JavaScript widget with iframe integration. Authentication Staff sign in via email/password or Google OAuth with automatic email verification. Owner accounts have a 48-hour grace period before unverified accounts become read-only. End users authenticate via magic links — passwordless, one-time email links valid for 15 minutes. Embedded widgets support open mode (any user) or HMAC-signed mode, cryptographically verified from the host application. Server-to-server partner keys available for tighter integrations, hashed at rest with expiration and activation controls. Security Rate limiting on every endpoint (5 login attempts per minute, 3 magic links per 10 minutes, 30 votes per minute). CORS protection separates staff routes from public SDK routes. Soft deletes preserve workspaces, posts, and comments. Magic link tokens are single-use. Outgoing webhooks signed with HMAC-SHA256. Optional HMAC-based iframe authentication prevents unauthorized widget embedding. Localization Multi-language changelog entries with AI-powered translation. Staff post translation for reading foreign-language feedback. 20 supported languages. Locale-aware public API with query parameter and Accept-Language header fallback. Billing Self-serve upgrade, downgrade, interval swap, cancel with grace period, and resume — all through Paddle. Flat $20/month or $200/year per workspace for Pro. Free plan available with no time limit and no credit card required. Get started Sign up at feedbakery.io. Free plan includes voting boards, comments, custom statuses, and email notifications.
The main purpose of Feedo is to let you to get feedbacks from customers as soon as possible. Feedo is a clear and easy tool. Nothing disturbs your customer from a quiz and your questions. No necessary logos or images, no long polls, no other buttons. 3 questions and a promo code for the next purchase. And if your customer happy and satisfied with your service, he or she will be shown links to your social networks or maps to leave a feedback there as well.
Reduce gap between you and your customers. Let's make it easy to share feedbacks & stay updated with interesting product updates.
Fellafeeds Digital Feedback App helps to enhance customer experience for the offline business like - Malls, Cinema halls, Airports and Hospitality Sector. We help these businesses in getting real-time actionable insights and analytics resulting in quick turnaround, faster response time, avoiding major PR disasters. Our platform also enables these offline businesses in connecting with their customers through online ads like Facebook, Google and LinkedIn and generate revenue using remarketing techniques. Our key clientele - GMR, Pacific Malls, Wave Cinemas, DLF Mall of India, Radisson, Fiitjee and 50+ other brands.
Fiilster helps customer-facing teams collect and act on feedback continuously — not just after annual surveys. Share surveys via link, QR code, or mobile device at any customer touchpoint: after a service interaction, event, purchase, or project. Responses appear in real time, with a reporting view that highlights trends and areas for improvement across individual customers or segments. Fiilster is designed for teams that want feedback to drive decisions, not just fill reports. All features are included in every subscription tier — pricing scales only with the number of active surveys and users. GDPR compliant, data hosted in the EU/EEA, no technical skills or IT involvement required.
FlagUp is a comprehensive customer feedback management platform designed to help SaaS teams, startups, agencies, and freelancers transform unstructured user input into actionable insights. By centralizing feedback collection and employing advanced AI-driven analysis, FlagUp enables teams to prioritize feature development, detect potential churn, and maintain transparent communication with their user base. At the core of FlagUp's functionality is its ability to aggregate feedback from various channels, including in-app widgets, emails, and support tickets, into a unified, searchable inbox. This consolidation eliminates the common issue of scattered feedback, ensuring that no valuable user input is overlooked. Each submission is automatically tagged by topicsuch as bugs, feature requests, billing, or onboardingand scored for sentiment, providing immediate clarity on user emotions and concerns. One of the standout features of FlagUp is its AI-powered sentiment analysis. Every piece of feedback is instantly evaluated and categorized as positive, neutral, or negative, allowing teams to quickly identify and address areas of dissatisfaction. Additionally, the platform's smart duplicate detection and merging capabilities ensure that similar feedback entries are grouped together, presenting a clear picture of the most pressing user needs without redundancy. FlagUp also offers a public feedback portal where users can submit feature requests, vote on existing ideas, and track the progress of developments. This transparent approach not only fosters a sense of community but also empowers users to have a direct impact on the product's evolution. The platform's automated changelog and roadmap features keep users informed about updates and upcoming features, closing the feedback loop and enhancing user engagement. For teams concerned about customer retention, FlagUp's Churn Signal Radar is an invaluable tool. By continuously monitoring feedback sentiment and engagement patterns, the platform can identify accounts that exhibit signs of frustration or disengagement, enabling proactive outreach to mitigate potential churn. In summary, FlagUp streamlines the feedback management process by centralizing collection, automating analysis, and facilitating transparent communication. Its suite of featuresincluding AI-driven sentiment analysis, smart duplicate merging, public feedback portals, and churn detectionequips teams with the tools necessary to make informed product decisions and build stronger relationships with their users.
FloorInsights, an AI enabled tool to measure your NPS, CSAT & CES. Get instant consumer feedback, set alerts for responding to consumer feedback and win your customer again.
GoQuestion Feedback Management Solution enables businesses to collect data, interprete data and utilise the data they have collected.
