Clutch
Clutch is an AI-powered customer retention and behavior optimization platform for B2C brands. We help retailers, grocers, thrift organizations, and restaurants increase visit frequency, basket size, and lifetime value, by turning customer data into real-time, revenue-driving action. Unlike traditional loyalty software, Clutch unifies: -Customer Data Platform (CDP) -Loyalty & incentive management -Offer & promotion execution -Marketing orchestration -Stored value (gift cards & credits) Into a single decisioning engine that identifies high-value behaviors and automatically motivates customers to repeat them. Clutch enables brands to: -Increase repeat visits and retention -Drive measurable incremental revenue -Reduce discount waste through targeted incentives -Automate personalized campaigns across email, SMS, wallet, and POS -Operate loyalty across ecommerce and physical locations Our platform supports structured and points-based programs, incentive-led growth models, gamified campaigns, and stored value strategies — all powered by real-time segmentation and predictive targeting. From franchise networks to enterprise retail, Clutch helps brands generate more profitable behavior from the customers they already have.
Average Rating: 4.2/5.0
Total Reviews: 20
How Do G2 Users Rate Clutch?
- Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.8/10)
Who Is the Company Behind Clutch?
- Seller: Clutch
- Year Founded: 2012
- HQ Location: Ambler, PA
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Twitter: @ClutchSuccess
984 Twitter followers -
LinkedIn® Page: www.linkedin.com
59 employees on LinkedIn®
Who Uses This Product?
- Company Size: 40% Small, 35% Medium
What Do G2 Reviewers Say About Clutch?
AI-generated summary from verified user reviews
Pros
- Users appreciate the smooth and easy-to-use interface of Clutch, enhancing their experience in finding stakeholders.
- Users find Clutch to provide a smooth and easy user experience while searching for stakeholders and reviews.
- Users love the smooth user experience of Clutch, making it easy to find valuable stakeholder insights.
- Users find the user interface intuitive, enhancing their experience with easy access to points and history.
Cons
- Users feel that Clutch suffers from limited innovation, urging the need for updated AI-related features.
- Users feel that customer notifications could improve with more engaging and catchy content for better communication.
What Are Recent G2 Reviews of Clutch?
"A go-to-market platform for smart decision making and automation"
Rating: 4.5/5.0 stars
— Rachna M.
"One stop tool for all the Marketing needs"
Rating: 4.5/5.0 stars
— Sanay L.

