Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts.
Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required.
Business SMS
Send bulk SMS campaigns, alerts, and reminders to opted-in contacts. Manage dedicated local numbers, toll-free numbers, 10DLC numbers, and Sender IDs. MMS is supported in the US and Canada, and automatic STOP opt-out handling keeps every send compliant.
Automation flows
Create follow-ups, drip campaigns, and automated sequences that run across SMS and email. Triggers fire on dates, keywords, contact actions, and real-time behavior, so the right message goes out at the right moment without manual intervention.
Shared team inbox
Manage replies from SMS, live chat, WhatsApp, Facebook Messenger, and Instagram in one shared inbox. Conversations are grouped by recipient with full history, notes, and assignments.
Email campaigns
Send operational and promotional email campaigns globally with a drag-and-drop builder, delivery tracking, and open and click reporting.
Compliance and security
SOC 2 Type II certified and GDPR compliant. Includes consent tracking, opt-out handling, 10DLC registration support, and toll-free verification.
Teams across healthcare, real estate, construction, and ecommerce use Textmagic to reduce no-shows, speed up response times, and keep communication running without adding headcount. See for yourself with a free trial. No credit card required, full feature access from day one.
Average Rating: 4.4/5.0
Total Reviews: 126
How Do G2 Users Rate Textmagic?
-
Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
-
Sending Outbound Emails: 10.0/10 (Category avg: 9.0/10)
-
Building and Personalizing Emails: 6.7/10 (Category avg: 8.8/10)
Who Is the Company Behind Textmagic?
-
Seller: TextMagic
-
Company Website:
-
Year Founded: 2001
-
HQ Location: Tallinn, Harju
-
LinkedIn® Page: www.linkedin.com
31 employees on LinkedIn®
Who Uses This Product?
-
Who Uses This: Director, Owner
-
Top Industries: Construction, Health, Wellness and Fitness
-
Company Size: 71% Small, 19% Medium
What Do G2 Reviewers Say About Textmagic?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Textmagic, appreciating its quick setup and seamless functionality.
- Users appreciate the efficiency and convenience of Textmagic for mass texting, which saves time and simplifies communication.
- Users find Textmagic to be affordable and easy to use, ensuring seamless communication and prompt support.
- Users highlight the superb customer support of Textmagic, facilitating seamless and effective communication for their needs.
- Users value the easy setup of Textmagic, allowing quick implementation and seamless messaging for business needs.
Cons
- Users note the SMS delivery issues with Textmagic, especially after sending numerous messages, affecting user experience.
- Users note the lack of group sending options in Textmagic can complicate mass text communications.
- Users note integration issues with Textmagic, particularly with email systems and desired connections like Ring Central.
- Users face connection issues with Textmagic, leading to unconnected messages and unexpected charges.
- Users find Textmagic too expensive and suggest more flexible pricing options for smaller businesses or startups.
What Are G2 Users Discussing About Textmagic?