E-Commerce Platforms Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on E-Commerce Platforms
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
E-Commerce Platforms Articles
Top 30 FAQ Page Examples and How to Build Yours
It’s no secret that the best companies put their customers first.
by Deirdre O'Donoghue
The Benefits and Types of Manufacturing Inventory Management
Keeping track of all the goods in your inventory is easier said than done.
by Adithya Siva
2023 Trends in the E-commerce Industry
This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.
by Subhransu Sahu
14 E-commerce Trends in 2023: The Future of Online Shopping
Entrepreneurs must stay curious about what's trending.
by Deirdre O'Donoghue
Highlights From the G2 Fall 2022 E-Commerce Reports
The e-commerce software market experienced significant changes in the past quarter caused by market corrections, changes in buyer behavior, and supply chain challenges. To understand how these changes impacted users, I analyzed the most recent G2 e-commerce reports data for fall 2022.
by Gabriel Gheorghiu
A Better Future for Digital Storefronts with E-Commerce Personalization
The COVID-19 pandemic brought about changes to many industries, including one of the most sought-after ones, the retail sector. From suppliers, manufacturers, distributors, wholesalers, and retailers to consumers, everyone was exposed to the vulnerabilities and consequences of the pandemic. Amidst this health and economic crisis, consumer shopping behavior changed entirely. Businesses realized the power of digital transformation and added a virtual storefront to their brick-and-mortar store as consumers adapted to shopping online.
by Subhransu Sahu
What Is Social Commerce, and Why We Created a New Category for It
The fact that social media is critical for e-commerce is obvious. There are billions of users on social media platforms, and many of them buy online. It is estimated that the number of social media users worldwide will reach 5.85 billion by 2027. In addition, sellers also use social media to share and promote their products—the value of social commerce sales worldwide is estimated at 2.9 trillion dollars by 2026.
by Gabriel Gheorghiu
Introducing the Returns Management Category on G2
It’s safe to say that almost everyone has returned a product that they bought, either in-store or online. The reason for the return isn’t relevant—maybe a shirt didn’t fit, a toy arrived damaged, or they just decided they didn’t want the merchandise anymore. Whatever the reason, the retailer or manufacturer needs to have the proper return infrastructure in place to process and track these returns, ensuring that inventory is replenished or updated, and the customer receives a replacement product or a refund or credit is issued.
by Nathan Calabrese
Hybrid Shopping Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Gabriel Gheorghiu
Digital Wallet and Cashless Payment Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Nathan Calabrese
2021 Trends in E-Commerce and Industry 4.0
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Gabriel Gheorghiu
Why You Need an E-Commerce Strategy and How to Create One
If you sell online, you surely use an e-commerce platform or shopping cart software to create and manage your online store, track inventory and payments, and maybe personalize your buyers’ shopping experience. But your competitors also use similar tools—so what is your competitive advantage?
by Gabriel Gheorghiu
COVID-19 Drives E-Commerce Growth for Brick and Mortar Retailers
The coronavirus pandemic has compelled consumers to stay home in quarantine, driving some brick and mortar stores to either move online or adopt a combination of both in-store (curbside pickup) and online sales methods for the first time.
by Nathan Calabrese
What Is E-Commerce? How to Launch Your Dream Business Today
Contrary to popular belief, not everything sold online is considered e-commerce.
by Deirdre O'Donoghue
56 Online Shopping Statistics to Unveil Latest Buying Trends
Online shopping, once a novelty, has now become a staple in our daily lives.
by Sagar Joshi
E-Commerce Platforms Glossary Terms
E-Commerce Platforms Discussions
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Question on: Red Technology
What is tradeit used for?
What is tradeit used for?
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tradeit is an enterprise-class ecommerce platform that powers multichannel retailing, global ecommerce and sophisticated omni-channel strategies, handling any mixture of brand, B2B, retail, DTC, global or multi-site requirements.
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Question on: Shopify
Why you didn't put many ways in payment methods such as BTC or crypto coin witch help our customers
I had a problem in my previous estore as I can't enable many payment methods to my customers to buy my products with it as I just have PayPal or credit card via PayPal and my customers want to pay via payoneer or Western Union or otherwise
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Due to many fraudulent activities, it's not good to use these types of payment methods.
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I completely understand your frustration — I faced a similar issue with my online store when customers asked for more flexible payment options beyond PayPal. What really helped me was exploring crypto-friendly platforms like Paybis, which support multiple payment methods and make it easy for businesses to accept global transactions securely. Their tools, like the https://paybis.com/ally-calculator/ Ally calculator, also help estimate exchange values quickly, which is great for B2B operations. Expanding to crypto payments not only solved my problem but also attracted new customers who preferred using Bitcoin or other digital assets for convenience and lower fees.
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Question on: BigCommerce
Who uses BigCommerce?
Who uses BigCommerce?
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We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it.
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E-Commerce Platforms Reports
Mid-Market Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Enterprise Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for E-Commerce Platforms
Summer 2026
G2 Report: Grid® Report
Enterprise Grid® Report for E-Commerce Platforms
Spring 2026
G2 Report: Grid® Report
Small-Business Grid® Report for E-Commerce Platforms
Spring 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for E-Commerce Platforms
Spring 2026
G2 Report: Grid® Report
Grid® Report for E-Commerce Platforms
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for E-Commerce Platforms
Spring 2026
G2 Report: Momentum Grid® Report

























