ZEPIC
ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the award-winning platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.
Average Rating: 4.7/5.0
Total Reviews: 3
How Do G2 Users Rate ZEPIC?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
Who Is the Company Behind ZEPIC?
- Seller: ZEPIC
- Year Founded: 2023
- HQ Location: Lewes, US
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LinkedIn® Page: www.linkedin.com
31 employees on LinkedIn®
Who Uses This Product?
- Company Size: 33% Large, 33% Medium
What Do G2 Reviewers Say About ZEPIC?
AI-generated summary from verified user reviews
Pros
- Users love how ZEPIC enhances customer engagement, transforming digital interactions and delivering exceptional brand experiences.
- Users highlight the outstanding customer support provided by ZEPIC, enhancing their integration and overall experience.
- Users appreciate the customization options of ZEPIC, enhancing engagement and improving customer experiences seamlessly.
- Users find easy integration with ZEPIC enhances brand performance and streamlines customer support across their e-commerce platforms.
- Users find ZEPIC's easy integrations with platforms like Shopify enhance brand performance and streamline customer support.
Cons
- Users find the learning curve challenging, but appreciate the support from ZEPIC to help them adapt.
What Are Recent G2 Reviews of ZEPIC?
Rating: 5.0/5.0 stars
— Pavithran R.
"Seamless WhatsApp Coexistence, Smart Segmentation, and Exceptional Support"
Rating: 5.0/5.0 stars
— Mahesh R.

