SingleFig
SingleFig is an AI-powered CRM and customer journey management platform for small businesses, agencies, consultants, service businesses, nonprofits, and relationship-driven teams. It brings contact management, sales pipelines, email marketing, campaign planning, project management, business intelligence, website analytics, SEO, and AI content creation into one connected workspace. SingleFig helps teams connect the work of attracting customers, building relationships, making sales, delivering services, and encouraging repeat business and referrals. Customer information, marketing activity, business knowledge, and delivery work share a common framework, helping teams understand where customers are in their decision process and what could happen next. CUSTOMER JOURNEY STRATEGY BUILT IN SingleFig is built on BASE3, a logic-based model that predicts potential next steps along a customer decision journey. Its five stages—Discovering, Considering, Deciding, Validating, and Promoting—give marketing, sales, and delivery teams a shared language for planning and coordinating their work. BASE3 connects customer decision stages with communication channels and content purposes. Teams can use this structure to identify missing content, find gaps in follow-up, and plan connected paths through a campaign. The journey continues after a purchase, supporting delivery, customer reassurance, retention, and advocacy. AI THAT WORKS FROM YOUR BUSINESS CONTEXT SingleFig combines customer data with information gathered from your website, added documentation, and manually entered business details such as services, pricing, and past projects. Its AI tools use this business knowledge alongside brand voice and customer journey context to support research, writing, analysis, and campaign planning. This shared context helps teams create content grounded in what their business offers, who it serves, and the decisions customers need to make. CONTACT MANAGEMENT AND NETWORKING - Contact, lead, customer, and company management - Contact imports, segmentation, tags, and relationship history - QR contact cards and downloadable vCards - Photo, business card, and QR contact capture - AI contact research - Contact news updates - Follow-up reminders and scheduled check-ins - Calendar, meeting notes, and communication history - Mobile-friendly networking and contact capture SALES PIPELINE AND PROJECT MANAGEMENT - Sales pipeline, opportunity, and deal management - Daily sales dashboard - Customer decision journey classification - Project creation from won deals - Project and task management - Kanban and Gantt views - Invoicing, payment buttons, and revenue reporting CAMPAIGNS AND EMAIL MARKETING - BASE3 campaign planning and customer journey mapping - Connected campaign paths across channels and decision stages - Campaign tasks and execution planning - Bulk email campaigns - Drip email sequences - Surveys and web forms - Public response collection BUSINESS INTELLIGENCE AND BUSINESS KNOWLEDGE - Website scan to gather business information - Wiki Writer for organizing business knowledge - FAQ Generator - News feed - Centralized services, pricing, and business information - Business documentation and past-project context - Business intelligence to support research, content, and planning AI CONTENT CREATION AND BRAND MANAGEMENT - AI writing assistants - AI image and video generation - Case Study Generator - Brand voice guidance - Brand colors, fonts, logos, and visual direction - Content creation informed by business knowledge and customer journey stage AI SEARCH, SEO, AND WEBSITE ANALYTICS - AI search and search engine optimization tools - Top Ten Checklist - Content Gap Analysis - AI/SEO Lab - SingleFig Website Analytics - Website visit and engagement tracking - Google Search Console insights - Website content analysis by customer decision stage AGENCY AND MULTI-CLIENT MANAGEMENT - Agency workspaces and sub-accounts - Management across multiple client businesses - Client-specific business knowledge and brand context - Connected customer, campaign, and project work - Role-based access to business workspaces INTEGRATIONS AND AI TOOLS - WordPress integration - Google Search Console - Canva - Perplexity - Claude - Gemini - ChatGPT - Nano Banana - CRM API access - MCP connection setup for permissioned AI access - Zapier integration — coming soon CONNECTED FROM FIRST CONTACT THROUGH DELIVERY A networking contact can become a sales opportunity. A won deal can become a project. Completed work can provide the foundation for a case study. Website and search insights can reveal questions that need better answers, informing new content and campaigns. By connecting these activities, SingleFig helps teams move from understanding their business to planning and carrying out the work that supports customer relationships and revenue. SingleFig is a cloud-based SaaS platform with business-specific workspaces, role-based permissions, tenant data isolation, and multi-factor authentication. Feature availability varies by subscription, user role, business configuration, integration setup, and release status.
Who Is the Company Behind SingleFig?
- Seller: SingleFig (Beta)
- HQ Location: Mill Valley, CA
-
LinkedIn® Page: www.linkedin.com
1 employees on LinkedIn® - Phone: 4153007962
Who Uses This Product?
- Company Size: 100% Small
What Are Recent G2 Reviews of SingleFig?
"Turning good conversations into relevant outreach and clear next steps"
Rating: 5.0/5.0 stars
— Jay M.

