Best Conversational Marketing Software - Page 37

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 623

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,700+ Authentic Reviews
  • 623+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio)

SocialMedia DMs

SocialMedia DMs is an outbound sales platform that turns social media direct messages into a predictable channel for booked meetings and new revenue. Most teams pour budget into ads that get scrolled past and cold emails that never get opened — while the DMs where their buyers actually pay attention sit untouched. SocialMedia DMs changes that. Instead of waiting for leads to come to you, it helps you reach the right prospects first: at scale, and without losing the personal touch that makes social conversations convert. Here's how it works. Use Lead Finder to build targeted lists of qualified prospects that match your ideal customer. Launch personalized DM campaigns that start real conversations instead of generic blasts. Manage every campaign, sequence, and follow-up in one workspace, and track which messages and audiences are driving the most pipeline. The result is a repeatable outbound motion your team can run every day — more conversations, more qualified leads, and more meetings on the calendar. SocialMedia DMs is built for teams that sell through relationships: - Agencies & consultants adding a high-margin outbound service - Coaches & creators turning their audience into clients - Ecommerce & DTC brands opening a new sales channel - Local service businesses winning customers before competitors do - Real estate professionals starting the conversation first - SaaS founders driving founder-led pipeline without another SDR hire Whether you're a solo founder or a growing sales team, SocialMedia DMs gives you everything you need to prospect, personalize, and book — turning cold outreach into your most profitable channel. Ready to see it in action?

Who Is the Company Behind SocialMedia DMs?

Social Moderator AI

Social Moderator AI is an AI comment moderation tool for brands, creators, agencies and public figures on Facebook, Instagram, TikTok and YouTube. You describe your moderation rules and brand voice in plain English, the way you would brief a colleague. The AI applies them to every new comment within minutes, around the clock: it hides spam, scam links, fake giveaways and abuse, keeps honest criticism visible, and drafts replies to real questions in your brand voice, grounded in your own FAQ and policy pages. Every action shows the rule it applied and why, can be undone in one click, and is kept in an audit log. Political pages are supported, which many tools refuse. The AI reads and moderates comments in any language. Key features: - Plain-English moderation rules - On-brand reply drafts with cited sources - Visible AI reasoning on every action - Auto-hide with one-click undo - Facebook and Instagram DM auto-replies - Lead detection with reply drafts (Pro and Agency) - Image and GIF moderation (Pro and Agency) - Team seats and audit log Plans start at $10/month with a 15-day free trial. You can also run a free AI audit of your page's recent comments before subscribing.

Who Is the Company Behind Social Moderator AI?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Sol Reception AI Receptionist

Sol is the bilingual AI receptionist that answers every call in English and Spanish, 24/7, books the appointment on the spot, and texts a human when a human is needed. For small business owners whose phone rings more than anyone can answer, where every call that hits voicemail is a customer who books with the competitor, Sol Reception is the bilingual AI receptionist that answers every call in English and Spanish, 24/7, books the appointment on the spot, and texts a human when a human is needed. Unlike answering services that cost double and read from scripts, and English-only AI that hangs up on a third of your market, Sol picks up in the caller's language on the first ring, sounds like someone who works there, and backs up your team instead of replacing anyone.

Who Is the Company Behind Sol Reception AI Receptionist?

SophiAI

SophiAI is an AI assistant that answers customer questions using a business's own documents and web pages. It works on the business's website through a chat widget and on WhatsApp, so customers get replies even outside office hours. Conversations can be saved as leads, which can be reviewed and analysed in the dashboard and exported as CSV. The widget supports custom branding, and a WordPress plugin makes setup easy on WordPress sites. It is built for small and growing businesses such as real estate agencies, service providers and online stores. Free registration includes a limited number of messages, and paid plans start at €25 per month.

Who Is the Company Behind SophiAI?

Speedy Text

Speedy Text answers the comments and messages your business gets, in your own words, while you're busy or asleep. Then it does the work that comes after the answer: it takes the order, books the courier, puts the appointment in your calendar, and hands the chat to you the moment a person is needed. Every message you don't answer is a customer who buys from someone else. Speedy Text is built so that doesn't happen, without you living in your inbox. WHERE IT WORKS - Instagram: comments and DMs - Facebook: comments and Messenger - WhatsApp: your own business number - Telegram: your own bot, or replies as you through Telegram Business - Email: your business address, with your own domain - TikTok: public replies to comments on your videos All of it lands in one inbox your whole team can share. COMMENT TO DM Someone comments a keyword, or an emoji, on your post. They get a public reply under their comment and a private message with your link. You choose the word, the post, and what is said. A follow-gate can hold the link until the person follows you, so every giveaway and every "comment GUIDE" post grows your audience too. SPEEDY TEXT AI (ADD-ON) Speedy Text AI answers from your own products, your prices and your notes, written by answering a short set of questions about your business. It talks like a good salesperson: it asks what the customer needs, suggests two or three options, and explains them in plain words instead of pasting a list. - It never states a price or a number you didn't give it. A reply with a figure it can't back up is thrown away before anyone sees it. - It stays on your business and never recommends another seller. - It answers in the customer's own language: Arabic, English, Spanish, French and more. - When you write in a chat yourself, every automation in that chat goes quiet for 30 minutes, so the customer never gets two answers. - When someone asks for a person, it steps back, says so, and the chat is waiting for you with everything said so far. ORDERS INSIDE THE CHAT The customer picks the product, size and colour, gives the address, and the order is taken right in the conversation, including cash on delivery. Product cards show the photo and the price from your catalogue. Every order is in one list in your dashboard, and can go straight to your own Google Sheet. SHIPPING Connect your own courier account and book the shipment from the order. Couriers are grouped by where you ship: - Shipping in the US: Shippo, FedEx - International shipping: DHL, FedEx, Aramex - Shipping in Egypt: Bosta, Aramex, Mylerz, ShipBlu When the order ships, the customer can get the update on WhatsApp from your own number. BOOKINGS Customers book appointments in the chat. Speedy Text reads your real free time from your own Google Calendar and puts the booking there, so nothing is double-booked. YOUR STORE, CONNECTED Connect Shopify, EasyOrders or Vondera and Speedy Text answers from your live catalogue and your store policies. Or add products by hand, with a photo and a link to the product page. FLOW BUILDER Build multi-step conversations on a visual canvas: questions, buttons, conditions, store and booking steps, order status, tags, Google Sheets rows, hand-over and assignment. Start from a template or turn any simple rule into a flow. Each flow shows how many people went through each step. TEAM INBOX Add teammates as seats. Conversations can be assigned, handed over round-robin, and each agent sees their own chats plus the unassigned ones. Alerts can reach you on Telegram. CONTACTS AND BROADCASTS Every person who writes to you becomes a contact with their tags, fields and answers. Import contacts from a CSV. Send Telegram broadcasts to your subscribers. Export collected answers to CSV. COMING FROM MANYCHAT? Bring your tags, custom fields and contacts over in a few steps, with your automation names turned into ready templates. ON YOUR PHONE An Android app lets you connect accounts, run your store and manage your team from anywhere. IN FOUR LANGUAGES The whole dashboard works in English, Arabic, Spanish and French. PRICING THAT GROWS WITH YOU Pricing is by active contacts per month, the same model ManyChat uses. A free plan lets you try it on a real post with one connected account. Paid plans start at $17 per month, and a busy month keeps answering past your limit at a small per-contact price instead of going silent. Speedy Text AI is an add-on at $24 per month. Your first paid plan comes with 14 extra days. WHO IT'S FOR Creators who sell from their comments, online stores that take orders in DMs, coaches and service businesses that book appointments, and agencies that run many accounts from one dashboard. Built in Cairo. Try it on a real post at speedytext.app

Who Is the Company Behind Speedy Text?

Spoki

Spoki is a conversational platform that leverages WhatsApp as a communication channel to offer businesses solutions to integrate with e-commerce, marketing tools, CRM, ERP, and customized software. Spoki takes sales strategies to a higher level by harnessing the power of instant and conversational messaging, accompanying the user throughout the entire customer journey: marketing, sales, customer support. As pioneers of conversational marketing, our goal is to revolutionize the way businesses communicate with their customers, leveraging innovative channels like WhatsApp, ensuring better KPIs and performance for companies.Thanks to Spoki, businesses can create valuable relationships and more direct and personal connections with their end customers.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate Spoki?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Spoki?

  • Seller: Spoki
  • HQ Location: San Vito dei Normanni, IT
  • LinkedIn® Page: www.linkedin.com
    96 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Spoki?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Spoki, especially with its seamless ActiveCampaign integration for WhatsApp marketing.
  • Users appreciate the automation ease of Spoki, benefiting from seamless integrations for efficient marketing messaging.
  • Users value the easy integrations with ActiveCampaign, enhancing WhatsApp marketing automation effectively.
  • Users find the direct integration with ActiveCampaign invaluable for automating WhatsApp marketing tasks efficiently.
  • Users value the many integrations of Spoki, particularly its seamless connection with ActiveCampaign for automating marketing.
Cons
  • Users find the intuitiveness lacking, making it difficult to utilize for customer support effectively.
  • Users find Spoki to be not user-friendly, especially when it comes to customer support interactions.
  • Users find the customer support lacking, making it difficult to resolve issues effectively with Spoki.
  • Users find customer support inefficient, making it challenging to get assistance when needed.

What Are Recent G2 Reviews of Spoki?

Squadico

Create AI agents that know your documents, work in your tools and answer your customers on your website, Slack, WhatsApp, Microsoft Teams and more. You stay in control.

Who Is the Company Behind Squadico?

StageZero Prism

StageZeroAI Prism is a web-based conversational AI platform that turns marketing content into real-time web conversations. With Prism, you can centralize product literature, web pages, and collateral in a curated library; auto-generate polished one-pagers with StageZeroAI Ignite; and deliver them instantly via web chat. Prism also extends this infrastructure to partners and sales teams, enabling consistent, on-brand interactions—without extensive website maintenance.

Who Is the Company Behind StageZero Prism?

Stampede Social

Stampede Social turns Instagram comments into automated DMs, instantly, from the creator's own account. Every click is tracked back to the exact post and creator that drove it. Built for agencies managing multiple creators and DTC brands. One Agency dashboard. Per-creator attribution. Shopify, Etsy, Fourthwall, and YouTube integration. 82%+ CTR vs ~1% link-in-bio. Meta-approved. Setup in 60 seconds.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Stampede Social?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Stampede Social?

Statflo

Statflo provides the leading compliant, one-to-one business text messaging platform for customer-facing teams. We enable companies to delight their customers through personalized outreach and two-way conversations over text. With embeddable sales tools and CRM databases, automated compliance rules, and targeted outreach campaigns, Statflo enables companies to engage, retain, and grow their customer-base all within a single platform.

Average Rating: 4.5/5.0

Total Reviews: 4

Who Is the Company Behind Statflo?

  • Seller: Statflo
  • Year Founded: 2012
  • HQ Location: Toronto, CA
  • Twitter: @statflo
    906 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 40% Small

What Do G2 Reviewers Say About Statflo?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful analytics and reporting capabilities of Statflo, enhancing their ability to identify trends effectively.
  • Users value the powerful analytics and reporting capabilities of Statflo, enhancing their ability to track key sales metrics.
  • Users love the intuitive dashboard of Statflo, which simplifies the analysis of key sales metrics and trends.
  • Users appreciate the powerful analytics and reporting capabilities of Statflo, enabling quick insights into sales metrics.
  • Users value the powerful analytics and reporting capabilities of Statflo, enhancing their sales insights and decision-making.
Cons
  • Users find the limited customization in Statflo's report generation capabilities to be a significant drawback.
  • Users find the lack of report generation features in Statflo limits their customization options and flexibility.
  • Users note the limited report generation capabilities in Statflo, affecting customization and flexibility for their needs.

What Are Recent G2 Reviews of Statflo?

What Are G2 Users Discussing About Statflo?

Structed AI

Structed is an AI-powered platform that independently interviews clients and stakeholders to understand their needs and gather requirements for marketing projects. Using built-in marketing expertise, Structed determines what information is needed, guides the conversation, asks relevant follow-up questions, and clarifies requirements even when clients struggle to explain what they want. The platform handles the entire requirements-gathering process, from preparing and conducting interviews to producing detailed, structured project briefs. Users don't need to design questionnaires, plan interviews, write prompts, conduct discovery calls, or manually organise the collected information. Structed is designed for marketing agencies, freelancers, consultants, and in-house marketing teams. Users select a project type, provide initial context, and share an interview link with their client or stakeholder.

Who Is the Company Behind Structed AI?

SurFox AI

SurFox AI is an AI-powered SMS lead qualification platform that responds to inbound leads within seconds, qualifies conversations autonomously, and hands your team a warm prospect ready to close. It runs 24/7 without human involvement, capturing leads at 9pm on a Tuesday and Sunday morning with the same speed as business hours. Sales teams in real estate, staffing, home services, and B2B services use SurFox AI to eliminate slow lead response, reactivate dormant CRM databases, and qualify inbound inquiries automatically while their team focuses on closing. Product Category SurFox AI is a conversational AI sales automation tool that combines SMS engagement, lead qualification, and CRM functionality into a unified platform. Core Use Cases The platform serves three primary use cases: (1) resurrecting dead or cold leads from existing databases through automated re-engagement campaigns, (2) qualifying inbound leads 24/7 through intelligent SMS conversations that identify hot prospects, and (3) scheduling appointments directly with sales teams when AI detects genuine buying signals. Sales teams in staffing, real estate, B2B services, and high-velocity sales environments use SurFox AI to handle initial prospect conversations that would otherwise consume hours of manual outreach time. Key Features and Benefits SurFox AI's main features include AI-powered conversation management that adapts responses based on lead behavior, real-time lead scoring (0-100 scale) with visual heat indicators, bulk CSV lead import for scaling campaigns quickly, customizable AI personalities matching brand voice, and intelligent escalation that alerts sales reps when leads transition to "hot" status. The platform processes up to 120 leads per hour per campaign and supports multiple concurrent campaigns across different phone numbers. The primary value proposition is conversion rate improvement on previously abandoned leads. Users report that SurFox AI identifies qualified prospects within lead databases that sales teams had written off as unresponsive, effectively generating new pipeline from existing contacts without additional marketing spend. How It Works Sales teams upload lead lists, configure campaign goals and AI instructions, assign local phone numbers, and launch campaigns. The AI initiates personalized SMS conversations, responds to replies in real-time, asks qualifying questions based on campaign objectives, and escalates hot leads to sales representatives through instant notifications. All conversations are logged with full transcripts and AI analysis accessible through the platform's dashboard.

Who Is the Company Behind SurFox AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of SurFox AI?

Table Duck

The #1 Customer Service and Automation platform. Manage and automate your customer conversations, all in one place.

Who Is the Company Behind Table Duck?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026