Total Products under this Category: 557
Last updated: October 25, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and SalesCaptain.
Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)
AI texting assistant for mortgage loan officers using Bonzo. It replies to leads instantly, follows up only in the pipeline stages the loan officer allows, helps book appointments, honors STOP and quiet hours, and logs everything back into Bonzo.
LocalReply NL is an online service for local businesses in the Netherlands that want to keep up with and respond to their Google reviews. After a Google Business Profile is connected, LocalReply monitors new reviews, analyses their content and drafts a reply in the chosen tone of voice. New accounts approve every reply themselves first. With separate permission, LocalReply can answer suitable four- and five-star reviews automatically. Reviews of one to three stars are never answered automatically: the owner is notified and can have a private draft prepared, edit it and post it themselves. Dutch reviews get a Dutch reply; reviews in other languages get an English one. LocalReply also offers a free generator for QR cards that take customers to the business's Google review form. A free account and a demo are available. The subscription costs €19 per month excluding VAT per Google Business Profile and can be cancelled monthly. The service is in Dutch.
Loop is an AI-powered customer engagement platform that helps service businesses turn website visitors and inbound messages into booked appointments and qualified leads. Businesses deploy AI agents trained on their own website content and documents, so every answer comes from information the business has actually provided rather than generic AI guesses. Unlike traditional chatbots that match keywords to canned answers, Loop agents understand natural language, hold context across a full conversation, and adapt to each visitor's situation. Every response moves toward an outcome: booking an appointment, capturing a contact, answering a pricing question, or handing off to a human. Loop is built to close, not just to chat. Loop works across every channel a business uses. A single agent answers website chat, Facebook Messenger, Instagram direct messages, and SMS, sharing the same knowledge base, lead scoring, and analytics dashboard across all of them. Businesses manage everything from one place instead of juggling separate tools for each channel. Core capabilities include AI agents trained on your content, automatic Hot, Warm, and Cold lead scoring with urgency detection, live Google Calendar booking directly inside the chat, live chat handoff with automatic AI resume, native HubSpot and GoHighLevel integrations, Zapier and webhook support, and automatic detection of twelve languages. Loop also adapts its behavior by industry, qualifying visitors with the right questions and applying built-in compliance disclaimers for regulated fields such as legal, medical, financial, and insurance. Loop serves a wide range of service businesses, including home services, health and wellness, dental and medical practices, professional services, beauty and personal care, auto services, real estate, hospitality, childcare and education, pet services, SaaS, and e-commerce. Any business that answers questions, captures leads, or books appointments can use Loop. Setup takes minutes and requires no engineering. Businesses install Loop with a single line of code or a one-click WordPress plugin, and a live preview lets them test an agent trained on their own website before signing up. Loop offers tiered plans from a free tier through enterprise, with 20 percent savings on annual billing.
Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.
What is LoyJoy: LoyJoy is the European agentic AI platform for customer interaction. What problem we solve: Enterprises struggle with overloaded service teams, slow sales processes, and disconnected marketing journeys. LoyJoy solves this by automating these processes end-to-end, delivering instant responses and superior customer experiences. What makes us different: Our core differentiator is that our AI agents don't just answer questions—they autonomously execute processes to resolve customer tasks from start to finish. As a German-engineered platform hosted in the EU, we guarantee full GDPR compliance. Best of all, our no-code builder allows business teams to launch intelligent agents in hours, with seamless integration into existing websites, apps, and CRM systems. This is why leading brands like RTL+, R+V, TRUMPF, Vaillant, and SCHOTT trust LoyJoy to achieve automation rates of up to 98%.
Lumi works on your VDPs as a Dealer provided LLM alternative. Instead of a customer asking Claude, ChatGPT, or their personal LLM they can ask Lumi and complete detailed vehicle research from the Dealer's website.
LUNA by Twixium AI is a bilingual (English/Spanish) AI employee that works inside your WhatsApp Business number and a chat widget on your website. She replies in whichever language the guest writes in, 24 hours a day, using your own information: hours, location, menu, prices and policies. For restaurants, reservations are built in on every plan: - Website booking widget (one line of code) with real availability - Guests book on WhatsApp or web chat in plain language ("table for 4 tomorrow at 8"). LUNA checks availability, offers the closest available times when the requested one is full, and confirms - Instant confirmation, then reminders 24 hours and 2 hours before on WhatsApp (and by email when the guest gives one) - A link in every message to view, change or cancel; cancelled tables become available again right away - Live table timeline and availability rules (zones, combinable tables, turn time, party size, booking window) - Guest profiles with visit history, special requests and habits - After the visit, LUNA asks every guest how it went and shares the restaurant's Google review link, whatever their rating. Low ratings also send the owner a private alert LUNA also captures leads, books appointments into Google Calendar and hands conversations to a human when needed. Already use Calendly, Cal.com, OpenTable or Resy? LUNA can send guests your booking link (she doesn't sync with those tools). Professional and Enterprise add returning-guest recognition and personalized WhatsApp campaigns. Plans from $79/month (Starter), Professional $199, Enterprise $399 (up to 5 locations). No setup fees and no per-guest fees. 14-day free trial, no credit card. LUNA does not answer phone calls, take payments or connect to POS systems.
LunarWind is team chat for companies of five to fifty people who would rather write well than answer fast. Every message belongs to a thread with a title, inside a channel, so a conversation stays findable months later. There is no online or away status, and notifications come only from threads you started, wrote in or were mentioned in, with daily quiet hours in your own time zone. The price is one fixed amount per workspace by team size, not per person: 49 USD a month for up to 10 people, 99 USD for up to 25 and 179 USD for up to 50, or ten months' price for a year. Every plan keeps the full history, searchable. It is hosted on a server in the EU and run by a Swedish company. There are apps for iPhone and Android, an open API for building your own integrations and AI agents, and a 30-day trial.
Lynk’s AI agent sales team works 24/7 to skyrocket e-commerce growth - recovers carts, upsells dynamically, and tracks every interaction. Not a chatbot, but a revenue driver with real-time insights.
MadeAgentic turns more existing website intent into qualified next steps. Instead of leaving visitors with a static contact form or generic chatbot, it gives your site a voice and text AI agent that can answer approved questions, ask qualification questions, capture details, and prepare the handoff for your team.
Mark360 is an official Meta Business Partner for WhatsApp Business API and Instagram DM automation: broadcasts, chatbots, AI agents and a shared team inbox.
Master of Code Global is a consulting-led AI engineering partner helping startups, SMBs, and large companies turn AI opportunities into products that deliver real business value. We bring business judgment and technical expertise into the same team. Before committing to a major build, we validate the business case, technical fit, security, risks, and expected value of an AI initiative. If the investment does not make sense, we say so. If it does, we help take the idea from strategy and validation through development, integration, launch, and ongoing optimization. Since 2016, we’ve been building conversational AI across multiple generations of technology, from rule-based systems and NLU to transformers, GPT, and agentic AI. This experience helps us distinguish proven approaches from emerging technologies that still need validation. Our core services include AI Maturity Assessment, AI strategy and roadmap development, 30-day AI Pilots, AI SDLC consulting, custom AI development, AI agents, and Conversational AI. For Conversational AI projects, we combine engineering with conversation design to create experiences that work across chat, voice, web, and mobile channels. Our teams use customer and product data to design interactions around real user needs, automate repetitive workflows, improve customer experience, and reduce operational effort. We are platform-agnostic. Instead of pushing a specific technology, we recommend the stack that best fits each client’s use case, infrastructure, security requirements, and budget. Our team has hands-on experience across 15+ Conversational AI platforms and integrates AI solutions with existing enterprise systems and customer-facing products. Master of Code Global has delivered 1,000+ projects, with digital experiences reaching more than one billion users worldwide. Our clients include T-Mobile, Electronic Arts, Burberry, Esso, Nord Anglia, Dr. Oetker, Aveda, Zipify, Jo Malone, BloomsyBox, and other global brands. We are ISO 27001-certified and combine enterprise-grade security and quality standards with the speed and flexibility of a focused AI engineering team. Clients often describe working with us as having a senior internal team rather than an external vendor: we challenge assumptions, stay close to the business context, and raise risks early. Our ecosystem includes partnerships with Google Cloud, Salesforce, and AWS, as well as collaboration with Parloa, Sinch, Glia, Cohere, Infobip, LivePerson, Voiceflow, and other AI technology providers. Technology expertise includes: Conversational AI & AI Platforms: Google Dialogflow CX/ES, Amazon Lex, Microsoft Azure AI services, Rasa, LivePerson Conversational Cloud, and other leading Conversational AI platforms. Backend: Node.js, TypeScript, Python, Ruby, Go, and Java. Frontend: React, Vue.js, Next.js, and Angular. Mobile: React Native, Flutter, and native iOS and Android development. Cloud & Infrastructure: AWS, Microsoft Azure, Google Cloud, Kubernetes, and Terraform. Integrations: Salesforce, Zendesk, Sprinklr, Stripe, LivePerson, and other enterprise platforms through custom APIs and connectors. Whether you are exploring where AI can create value, validating a specific use case, or scaling an existing AI product, Master of Code Global helps you make the next decision with evidence and take the right ideas through implementation.
Maya is an AI receptionist for small and mid-sized businesses. She answers business calls 24/7, takes messages, books appointments, captures leads and sends call summaries, so no customer call goes unanswered — including after hours. Self-service setup takes about 10 minutes. Businesses can hear her live demo at +1 (832) 688-6863. Built for service businesses that live on the phone — home services (HVAC, plumbing, electrical), dental and medical clinics, law firms, childcare, property management and salons.
Mayavi is a full-stack AI agents platform for founders, SMBs and operations teams. Customer-facing Assistants handle voice calls, web chat, WhatsApp and social DMs. Back-office Agents automate internal work. A no-code AI Prompt Builder and a built-in automation engine let teams set up and run agents without engineering help. Multi-channel deployment comes from a single platform.
Meet Alto is an AI social selling and messaging automation platform that helps creators and businesses turn comments and direct messages into leads, bookings, and sales. Build comment-to-DM and Story-to-DM campaigns that deliver links and offers, capture email addresses and phone numbers, and start useful conversations. Use DM automations and follow-up sequences to keep interested customers moving toward the next step. Create AI agents with your business knowledge, brand voice, and playbooks. Agents can answer questions, recommend relevant products or services, and guide customers to a checkout or booking. Preview and test conversations before going live, review AI replies, and bring in a teammate when a customer needs a person. Manage conversations in a shared social inbox and keep contact details and engagement history in a social CRM. AI comment replies and moderation help teams respond consistently and manage unwanted comments. Link tracking and revenue attribution show which campaigns and conversations contribute to clicks and sales. Connect tools such as Shopify, Klaviyo, Kit, Beehiiv, Flodesk, and Zapier. Use Meet Alto through its app, connect a compatible AI assistant with MCP, or build custom workflows with the API. Meet Alto works with Instagram, Facebook, WhatsApp, YouTube, and eligible TikTok accounts. Available messaging, comment, and automation features vary by channel; YouTube is a comments channel. A Free plan is available, with AI agents and advanced features on Pro.
Messagely is an all-in-one live chat, targeted messaging, and team inbox solution built for online businesses to drive growth.
