Best Conversational Marketing Software - Page 24

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 557

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Navu (+1.05%) - Among all products in this category, Navu recorded the largest rating increase compared to last month

Last updated: October 25, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 83,400+ Authentic Reviews
  • 557+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Inletbase

Inletbase is an AI chatbot and form backend platform that helps businesses collect form submissions, manage leads, automate replies, connect apps, and provide customer support through AI chatbots trained on their own website content and documents. With Inletbase, businesses can connect website forms to a backend without building everything from scratch. It helps collect and manage submissions from websites built with WordPress, Webflow, Framer, React, Next.js, and other custom-coded platforms. Businesses can automate replies using AI workflows, connect their existing apps, sync lead information with CRMs, and streamline what happens after a visitor submits a form. Inletbase combines AI chatbots, form handling, lead management, app integrations, and workflow automation to help businesses answer questions 24/7, reduce manual work, and manage leads efficiently.

Who Is the Company Behind Inletbase?

  • Seller: Inletbase
  • Year Founded: 2026
  • HQ Location: Middletown, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

InsightAgent

InsightAgent provides AI-moderated expert interviews for research firms and expert networks. Autonomous voice agents conduct structured interviews with subject-matter experts 24/7 in 29 languages, delivering transcripts and structured output within minutes. The platform runs comparable, compliant interviews at scale without the scheduling and moderation overhead of traditional expert calls.

Who Is the Company Behind InsightAgent?

InstaFlow AI

InstaFlow AI is TEKTHRILL Technologies' free Instagram comment-to-DM automation platform. When someone comments a chosen keyword on a Reel or post, InstaFlow AI replies to the comment and sends your link straight to that person's DMs within seconds, and every person who engages can be saved as a lead. It connects through Meta's official Instagram Graph API using Facebook login, so it never asks for your Instagram password, and it includes randomised reply timing and multiple message variations to keep automated replies natural. Built for creators, small businesses and online shops, coaches and marketers, and agencies that manage Instagram engagement for clients. It runs in the browser at sm.tekthrill.com, with an Android app for managing automations from your phone. Free to use.

Who Is the Company Behind InstaFlow AI?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

InstantResponse.AI

InstantResponse.AI is the AI front desk for local service businesses. It replies to message leads from Google Local Services Ads, Yelp, Thumbtack and your website chat widget 24/7: in under 5 seconds on Yelp and Thumbtack and under 20 seconds on Google LSA. The AI follows your rules (services, starting prices, offers and hours), asks the qualifying questions you set, collects the customer's phone number or confirms a time, follows up when leads go quiet, and hands off to your team with alerts by WhatsApp, SMS and email. All leads land in one inbox, along with Google LSA call recordings, transcripts and AI summaries. Reports cover Yelp Ads, Google LSA (including lead credits), Google Business Profile and leads by source. Native Workiz integration, plus Zapier and webhooks. Plans from $99/month with unlimited leads and messages, a 14-day free trial and no contracts.

Who Is the Company Behind InstantResponse.AI?

Instinctor Smart Chat

Smart Chat is a chat for the website you already have. Paste one line of code and it answers your visitors any hour, shows your services and open times so they can book, and asks for their phone number before they leave. The lead reaches your phone, and you reply from your own phone: your answer appears in their chat or carries on by text message. Visitors can type or speak their question, send files and screenshots, and come back to the same conversation later. You get one inbox for every chat, a native app for iPhone and Android, and can step into any conversation. It works on WordPress, Wix, Squarespace, Shopify and any site that takes a script tag. Free plan: 20 automatic answers and 5 bookings a month, and past the limit the chat still takes the message and the number. Smart Chat: $19.90 a month, flat, everything automatic with no limits and no per-answer fees.

Who Is the Company Behind Instinctor Smart Chat?

  • Seller: Instinctor
  • Year Founded: 2025
  • HQ Location: Philadelphia, Pennsylvania, United States
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Invorto by LeadSquared

Invorto is LeadSquared’s agentic voice AI bot, purpose-built for scalable customer engagement. Natively built into LeadSquared, every call’s outcomes, objections, sentiment and next steps are written straight back to the lead record. Teams using Invorto have seen up to 40% higher conversion rates, 60% lower operating costs and a 15x increase in contact volume. What separates Invorto from other voice bots is its nativity to LeadSquared. Voice AI and CRM run as one system, so the bot works with full lead context on every call and hands conversations to human agents without losing any information. Live tool calling lets the bot act against existing systems while the call is still in progress, collecting payments, sending appointment confirmations, scheduling visits and pulling lead context on the fly. Combined analytics and reporting enables teams to track Invorto’s performance alongside the rest of their funnel in LeadSquared’s reporting suite, rather than in a separate dashboard. Invorto connects to 20+ systems through APIs and webhooks, and every invoice is generated on connected minutes only. Security and compliance coverage includes ISO 27001, SOC 2, HIPAA, TX-RAMP and ADHICS, with FERPA compliance for US education. Invorto is designed to work alongside sales and support teams, taking the repetitive and after-hours call load so human agents can focus on conversations that need judgement.

Who Is the Company Behind Invorto by LeadSquared?

  • Seller: LeadSquared
  • Year Founded: 2011
  • HQ Location: Bangalore
  • Twitter: @LeadSquared
    1,470 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,071 employees on LinkedIn®
  • Phone: 848-248-4002

Irelia

Irelia.ai is an AI agent platform that lets marketing agencies and freelance marketers build AI sales agents and resell them to their clients. As of 2026, agents on the platform have handled over 1 million messages with real leads. Why leads from paid ads go cold Every marketer running ads for local and service businesses hits the same wall. The campaign works. Leads come in. But the business, whether it's a dental clinic, a salon or a real estate agency, can't follow up fast enough. The receptionist is with a client. It's 10 PM on a Friday. The lead sheet sits untouched until Monday morning. By then the lead has moved on. The client blames the ads, and the marketer loses the account. The real problem was never the campaign. It was what happened after the click. AI sales agent: instant contact, qualification and booking on WhatsApp, Messenger and web chat Irelia lets you build conversational AI agents that contact leads the moment they arrive, through WhatsApp, Facebook Messenger or web chat. The agent qualifies each lead with context-aware questions, scores intent, routes the hot leads and books appointments using real calendar availability. One agent can do one job, and you can run as many as you need. Typical agents on Irelia: - Book appointments: offers real slots in chat and writes them to the calendar. - Qualify and route: answers every lead, scores intent and routes the hot ones. - Reactivate dormant leads: re-opens old conversations and brings quiet leads back. - Reduce no-shows: sends reminders on the same channel the lead already uses. - Customer care 24/7: answers common questions at any hour, in any language, as an AI receptionist and automated answering service. - Nurture leads: follows up over time until a lead is ready to book. AI agent builder with chat-to-build: a working agent in about 30 minutes You don't need code, flowcharts or prompt engineering. You open a chat with Irelia and describe your client's business: what they sell, who their customers are, what the agent should ask and what counts as a qualified lead. Irelia builds the agent automatically, including the conversation flow, qualification logic, follow-ups and booking. A working agent is ready in about 30 minutes, and to change its behavior later you simply talk to it. Demo agents are unlimited and free on every plan, so you can show a prospect a working agent built on their own business before they sign. One workspace per client, unlimited agents You are not building one chatbot per client. You are building a stack: one agent books, one qualifies, one chases no-shows, one answers after hours. Each client gets its own workspace, and every plan includes unlimited agents in each workspace. Built for resellers: your price, your Stripe, your margin Irelia does not sell to your clients. You do. You package the agents as your own AI automation service and charge whatever makes sense for the client. Your client pays you directly through your own Stripe account, Irelia stays invisible in billing, and you keep the full margin on the subscription and on AI credits. This is a reseller model, not a referral program: you own the client relationship. A fully branded version of the platform is coming soon on the Pro plan. Who uses Irelia: freelance marketers, agencies and AI automation consultants Irelia is built for marketers who already generate leads for their clients and want a product that turns those leads into booked appointments. It fits anyone running an AI automation agency or adding AI automation services to an existing marketing offer. Their clients are businesses that live on leads and appointments: dental and medical clinics, salons and beauty, real estate and construction, finance and insurance, automotive, restaurants and food, hotels and hospitality. The same platform serves a single-location business and a multi-location group. Integrations: WhatsApp, Messenger, web chat, lead forms, calendar, Stripe, Zapier, Make Agents run on WhatsApp, Facebook Messenger and web chat, with more channels coming. Native lead form integrations start the conversation the moment a form is submitted. Calendar booking uses real availability. Stripe Connect handles client billing. Zapier and Make connect the agent to CRMs and any other workflow. Agents work in any language, and the platform is available in English and Italian. Results as of 2026: 1M+ messages and published customer stories Agents built on Irelia have handled over 1 million messages with real leads. Published customer stories include: - Dr. Ivan La Rusca, plastic surgeon: 52% of enquiries book, with 341 consultations booked in under 7 months. - SPECTRA, B2B consulting: 411 sales calls booked, with the agent qualifying 73% of leads before a rep steps in. - Easycom Italia, e-commerce agency: 54% of qualified leads book, with 150 appointments a month at peak. - Fisio For Life, physiotherapy: 161 appointment requests, with 87% of profiled leads qualified in 6 months. Security and compliance Irelia is GDPR compliant and EU AI Act ready, built for marketers who put their own name on the agent and need their clients' trust. Pricing: €96/month Starter, €198/month Pro, 45-day free trial Starter costs €96/month and runs live agents for up to 3 paying clients. Pro costs €198/month and scales to unlimited clients at zero platform cost per client, with priority support. Both plans include unlimited agents, unlimited demo agents, direct client billing through Stripe and a 40% recurring commission for life on every marketer you refer. AI credits are pay-as-you-go and billed only on what the agent sends. Every plan starts with a 45-day free trial.

Who Is the Company Behind Irelia?

Ironclad Scope

Ironclad Scope is a SaaS product that answers the text messages and missed calls a home service contractor receives, reads the photos customers send and prices each job from the contractor's own price book with fixed arithmetic, so the AI never sets a price. Every quote goes to the business owner to confirm before it is final, and emergencies such as a gas smell, carbon monoxide, flooding or sewage go straight to the contractor's on-call phone instead of a quote. The product serves plumbing, HVAC, electrical, roofing and other trade contractors. It connects to Google Calendar, Outlook and Microsoft Teams, and on its Pro plan to ServiceTitan, Housecall Pro and Jobber. Plans are priced by overall volume.

Who Is the Company Behind Ironclad Scope?

Jawab24

Jawab24 is an Arabic-first AI auto-reply platform for businesses that sell and serve customers on social media. It replies automatically to WhatsApp Business messages, Facebook comments and Messenger conversations, and Instagram comments and DMs, 24/7. Replies are grounded in the merchant's own Business Info, so the AI answers with real prices, hours and availability instead of guessing. Built for the Arab market: - Understands 6 Arabic dialect families (Gulf, Egyptian, Levantine, Maghrebi, Iraqi, Modern Standard Arabic) plus Franco-Arabic, and replies in the dialect the customer used - Understands voice notes and customer photos, not just text - Full Arabic (RTL) and English interface Built to sell, not just answer: - Smart Follow-up: one message to a customer who showed buying interest and went quiet - Lead capture: conversations with contact details become lead cards - Upsell: offers one add-on at the right moment Safe by design: - Price check: a reply that gives an item another item's listed price is held for the merchant to review instead of being sent - Optional hold: merchants can hold low-confidence comment replies for their own review before they are posted - Encrypted access tokens; hosted in Germany No online store or website required. Restaurants, clinics, training centres, salons and page-based sellers use it with just a Facebook Page, Instagram account or WhatsApp number. Coming soon: Shopify, Salla and Zid store integrations and an iOS app (built, pending app-store release), plus TikTok comment replies (in pilot). 14-day free trial, no credit card. Plans from $8/month.

Who Is the Company Behind Jawab24?

Joble

Joble is an AI customer-engagement platform for small businesses that lose customers to unanswered calls, chats and messages. Its AI agents answer, qualify and follow up across website chat, phone, WhatsApp, email and SMS, and they share one memory, so a customer who chats at 11pm and calls the next morning does not start again. Every conversation lands on one timeline per customer, and your team can step in at any point. Because they share one memory, a customer switching channels never explains themselves twice. Five minutes to set up, 13 languages. From €74 a month.

Who Is the Company Behind Joble?

kallmy

kallmy is an AI receptionist built for small independent hotels, B&Bs and agriturismi in Italy, where the phone is usually answered by the owner or a family member while they are also at the front desk, serving breakfast or asleep. Setup takes about 5 minutes: kallmy reads the property's website and proposes answers to the most common guest questions, which the owner reviews and confirms. Then the owner forwards the property's phone line to their kallmy number with a simple keypad code, either always or only when busy or unanswered. The assistant answers with a natural voice, always introduces itself as a virtual assistant as required by the EU AI Act, gives information on opening hours, services and indicative rates, and collects name, phone number, dates and special requests. Urgent calls are transferred to the owner's mobile following the rules and time windows they set. Every call reaches the owner instantly on WhatsApp and in the dashboard, with a summary, the collected data and, when call recording is enabled, the full transcript and recording. kallmy does not confirm bookings and is not connected to PMS systems: it captures the request, and confirmation always stays with the owner. Plans start at €12.95 per month plus VAT with a 7-day free trial, no credit card required and no contract.

Who Is the Company Behind kallmy?

Kanzan AI

We are proud to introduce Kanzan AI—the undisputed #1 Generative AI WhatsApp automation platform built in Pakistan for the world. 🇵🇰🌍  As a verified Meta Tech Provider newly accepted into the prestigious global Anthropic "Claude for Startups" cohort, we’ve built a Grounded Business Brain engineered specifically to eliminate the 3 AM revenue leak for local and global brands.  When customers message your business at midnight asking "Price?", "Available?", or trying to book appointments, Kanzan replies in under 5 seconds, 24/7, natively navigating casual Roman Urdu, Urdu, and English slang.  What makes Kanzan AI a generational leap in conversational commerce: 🧠 Zero Hallucinations: Our engine locks strictly to your real-time prices, PDFs, and URLs. It never invents fake data. 🛒 Heavy E-commerce Utilities: Native multi-shop Shopify & WooCommerce integrations, complete with automatic COD verification and a predictive COD Risk Radar. 🎙️ Multimodal Intelligence: Voice note in, natural voice reply out. Built-in OCR to route payment receipts, IDs, and prescription photos seamlessly. 🏭 18 Built-in Industry Playbooks: Pre-configured safety guardrails for e-commerce, clinics, salons, real estate, and hotels.  pay natively via JazzCash, EasyPaisa, or by credit or debit card by SafePay.  Start automating your social commerce growth completely free today: www.kanzanai.dev  #KanzanAI #WhatsAppAutomation #GenerativeAI #PakistanTech #ECommerce

Who Is the Company Behind Kanzan AI?

Kata Boost

Visulon's cloud-based, real-time, data, and image-driven applications enable digital roadmap for Apparel, Sports, and Fashion’s big brands.

Who Is the Company Behind Kata Boost?

  • Seller: Kata.ai
  • Year Founded: 2015
  • HQ Location: Jakarta, ID
  • LinkedIn® Page: www.linkedin.com
    87 employees on LinkedIn®

KayChat

KayChat is an official WhatsApp Business API platform built for small and medium businesses in India. It turns your WhatsApp number into an operations engine: enquiries are answered at any hour, qualified, and followed up automatically, while order confirmations, booking reminders and payment follow-ups go out as approved templates with delivery tracking. A shared team inbox, visual chatbot builder, and an AI assistant that answers from your own knowledge base (with human takeover any time) are included alongside broadcasts, drip campaigns, forms, a website chat widget, a REST API. Pricing is in rupees with 18% GST shown, and there is no hidden markup on Meta's per-message charges. Starts at ₹1,500/month after a 14-day free trial, and scales to a fully Managed option where the Khatri Automations team runs it for you.

Who Is the Company Behind KayChat?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026