KayChat is an official WhatsApp Business API platform built for small and medium businesses in India. It turns your WhatsApp number into an operations engine: enquiries are answered at any hour, qualified, and followed up automatically, while order confirmations, booking reminders and payment follow-ups go out as approved templates with delivery tracking.
A shared team inbox, visual chatbot builder, and an AI assistant that answers from your own knowledge base (with human takeover any time) are included alongside broadcasts, drip campaigns, forms, a website chat widget, a REST API. Pricing is in rupees with 18% GST shown, and there is no hidden markup on Meta's per-message charges. Starts at ₹1,500/month after a 14-day free trial, and scales to a fully Managed option where the Khatri Automations team runs it for you.