Jawab24 is an Arabic-first AI auto-reply platform for businesses that sell and serve customers on social media.
It replies automatically to WhatsApp Business messages, Facebook comments and Messenger conversations, and Instagram comments and DMs, 24/7. Replies are grounded in the merchant's own Business Info, so the AI answers with real prices, hours and availability instead of guessing.
Built for the Arab market:
- Understands 6 Arabic dialect families (Gulf, Egyptian, Levantine, Maghrebi, Iraqi, Modern Standard Arabic) plus Franco-Arabic, and replies in the dialect the customer used
- Understands voice notes and customer photos, not just text
- Full Arabic (RTL) and English interface
Built to sell, not just answer:
- Smart Follow-up: one message to a customer who showed buying interest and went quiet
- Lead capture: conversations with contact details become lead cards
- Upsell: offers one add-on at the right moment
Safe by design:
- Confidence scoring: low-confidence replies are flagged for the merchant to review
- Price check: a reply that quotes a price not found in the merchant's data is replaced with a note to contact the merchant
- OAuth login only, encrypted tokens, EU servers
No online store or website required. Restaurants, clinics, training centres, salons and page-based sellers use it with just a Facebook Page, Instagram account or WhatsApp number. Optional integrations with Shopify, Salla and Zid sync the product catalog.
14-day free trial, no credit card. Plans from $8/month.
