Best Contact Center Software - Page 24

Greatvine

Greatvine is an AI receptionist for small and growing businesses. It answers your business phone 24/7 in a natural voice, answers questions from your own business information, books appointments straight into your Google or Outlook calendar, and transfers callers to your team when they need a person. Robocalls, telemarketers and scam calls are handled without your phone ringing, and anyone you miss gets a text right away. The same assistant answers SMS, WhatsApp and website chat, so your hours, prices and availability are consistent on every channel. Every call is transcribed and summarized, in the web portal and the iPhone and Android apps. Greatvine works with the phone system you already have: forward your main line, or move your number over. Team and Enterprise plans add department routing (a phone tree with dial by name and extension). It also runs inside monday.com: call and text from any item, greet known customers by name, and log every call on the contact. Pricing is per account with unlimited users: Starter $49, Team $149 and Enterprise $399 a month, each with a monthly allowance of AI-answered minutes. 14-day free trial.

Greetmate.ai

Manage all your inbound and outbound calls effortlessly with Greetmate, the ultimate A.I. call platform. Loved by users, Greetmate serves as your virtual receptionist, gathering caller information, scheduling appointments, generating leads, sending webhooks, and seamlessly integrating with Zapier. Greetmate’s advanced, no-code workflow builder empowers you to design any type of call workflow, making it one of the most powerful tools available. Define variables such as customer name, email, or location, and seamlessly send collected data to webhooks.

Heedify

Hellocall

Hellocall automates your call center with AI.

HeyDiane

HoduPBX- IPPBX Software

HoduPBX is the ultimate solution for business communication. Its unprecedented user interface with optimal user experience facilitates businesses to communicate with the end users efficiently. This software offers world-class connectivity within an office and from the remote location leaves communication an uninterrupted process. Get HoduPBX and empower agents’ work management with multitasking abilities and efficiencies. With 1000+ concurrent calls and 10,000 extensions, our IP PBX software is one of the best choices for business communications. Here are HoduPBX’s key features; Audio-conferencing Least Call Routing (LCR) Real-time Analytics and Reports Queue Monitoring SMS Multi-level IVR Auto Provisioning BLF & Presence Stir/Shaken Platform Features Payment Gateway Integration Hosted IP PBX Software

Hosted Contact Center

startelelogic is an AI-powered Customer Experience (CX) technology company, helping enterprises transform customer interactions through conversational AI, intelligent automation, voice AI, omnichannel engagement, and next-generation contact center technology. I’ll maintain startelelogic as the canonical brand spelling in future content.

Hosted Contact Center

HostMy

HostMy offers hosted voice, text, fax, contact center and video solutions for organizations of all sizes. All of our products are supported by expert engineers and U.S.-based customer service. HostMyCalls allows for your voice calls to be supported by traditional desk phones as well as our unified communications software. You can use both interchangeably, using your extension on your mobile device through the soft phone. Chat, conferencing, contact management, call forwarding, voicemail, and many other features are supported. Our self-service portals and skilled support make sure your needs are flexibly met. HostMyText unlocks the power of SMS for your business. You can give your team the power to text without using their personal device. Through our web portal you can manage your conversations, set auto replies, schedule bulk messages, setup keyword opt-in, and much more. HostMyFax modernizes your fax management workflow, making digital management easy. HostMyContact Center gives your call center the professional tools and support it needs, with both agent and supervisor editions of the software. HostMyVideo gives your organization a secure video conferencing solution, supporting desktop and mobile devices.

Average Rating: 3.5/5.0

Total Reviews: 1

Hydra

Hydra

iCallify

iCallify provides intelligent call center software that enhances customer experience with AI-powered features. Our platform offers inbound, outbound, and blended call center capabilities with advanced features like auto dialer, predictive dialer, power dialer, preview dialer, IVR, voice broadcasting, WhatsApp, click-to-call, real-time monitoring dashboards, and a Movable Dialer for greater agent flexibility. Designed for scalability and efficiency, iCallify empowers businesses to optimize communication strategies and boost productivity. With seamless Theme Customization, businesses can create a personalized and brand-aligned interface, while built-in TCPA Compliance ensures secure and compliant customer communication. Focusing on delivering exceptional customer experiences, we offer tailored solutions to meet the unique needs of diverse industries, ensuring seamless integration and robust performance. iCallify is your trusted partner in transforming telephony into a powerful business asset. Key Features: AI-Powered Omnichannel Contact Center Optimized for Low Bandwidth Environments Low Server Configuration Requirements Advanced Dialer Suite with Multi-Mode Campaign Control Multi-Tenant Architecture for BPO & Enterprise Use WhatsApp Business Calling Integration Dedicated WhatsApp Call Center Software with Reporting Built-in Billing System Real-Time Supervisor Control Tools Scalable Deployment (Cloud & On-Premise) Movable Dialer for flexible agent workflows Theme Customization for personalized UI/UX TCPA Compliance for secure and lawful outreach

ICR Evolution

ilogixx

Imagicle Call Recording