Clinical communication and collaboration (CC&C) systems coordinate activities and data flow between clinicians, nurses, physicians, and other medical professionals. CC&C software securely integrates with clinical systems like EHR software (supplementing existing patient data with additional documents, images, and messaging), medical staff scheduling software (providing visibility about the availability of on-campus and on-call staff), and healthcare IT systems (enhancing workflow and improving care transitions).
Hospitals, ancillary care providers, and clinical laboratories can leverage CC&C solutions to reduce referral leakage and rate of readmissions, and ensure interoperability between systems. With a CC&C platform deployed, health care organizations and practices can maintain patient data, facilitate real-time collaboration, reduce inefficiency and gaps, achieve patient safety and satisfaction, and preserve profitability.
While CC&C software products are designed to improve communication between medical staff to positively impact the provision and delivery of care, HIPAA compliant messaging software provides a secure messaging solution to facilitate provider-patient communication.
To qualify for inclusion in the Clinical Communication and Collaboration (CC&C) category, a product must:
- Promote and facilitate real-time communication between clinicians and medical staff
- Collect, store, and share patient data, documents, images, and information between health care professionals and systems
- Be used on a variety of mobile devices or cloud technologies
- Adhere to industry compliance and standards such as Health Insurance Portability and Accountability Act (HIPAA) and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores
