Best Citizen Request Software - Page 3

Forum GRU

Forum GRU is software dedicated to handling citizen requests. Through a customizable portal, citizens can interact with local authorities to report various issues, such as public asset damage, code violations, and more. On the other side, Forum GRU offers a centralized platform for agents to manage these requests. Priorities, responses, blockers, and a knowledge base are all accessible in one place, making the agent’s work simpler and more efficient. Forum GRU is enabled for FranceConnect authentication, like most of gouv.fr applications. In addition, the unique features of Forum GRU seamlessly connect data and human interaction with the wider information system—making it a true “no-brainer.” To go even further, you can explore www.gallery.blueway.fr, a space where you’ll find free predefined workflows ready to be used and adapted. This resource helps organizations accelerate implementation and gain immediate value from proven best practices. If you are looking for a solution to digitalize and streamline citizen demand management, you are in the right place! Forum GRU is already trusted and used by several local authorities and metropolitan areas in France, confirming its reliability and value in real-world environments. Blueway Secteur Public is a brand of Blueway Software dedicated to Public Sector and Government.

Géoclic

GéoClic Collectivités est un logiciel pour mairie et intercommunalité qui réunit la gestion de la relation citoyen (GRC), les services techniques et le SIG communal. Cette plateforme s’adresse aux communes et intercommunalités de 1 000 à 50 000 habitants. Les habitants déposent des signalements géolocalisés avec photo et suivent leurs demandes. Les services de la collectivité organisent les requêtes citoyennes, les demandes et les interventions des agents terrain, ainsi que le planning et les contrôles. La suite comprend notamment : - la GRC et le suivi des signalements citoyens ; - les outils des services techniques et des agents terrain ; - le SIG communal ; - l’application citoyenne GéoClic City ; - un module courrier séparé et un assistant IA. Ce logiciel pour commune est hébergé en France chez OVH. Les offres commencent à 199 € par mois. GéoClic Collectivités is a municipal software platform for French local authorities, combining citizen request management, technical services and municipal GIS. Residents can submit geolocated reports with photos and track their requests. The platform supports field interventions, scheduling and inspections, with a citizen app, a separate correspondence module and an AI assistant. Hosted in France by OVH.

GORequest

GORequest® CRM is an intelligent, user friendly solution for managing all of your agency service requests! Whether it’s a citizen using your agency branded mobile app or a staff member logging a service call from your call center, GORequest® provides a centralized home for two way communication between government and citizens to work and communicate more efficiently and effectively!

GovBuilt Platform

The GovBuilt solution powers community development with in-app plan review, code enforcement, licensing, and compliance in a single purpose-built, secure platform for modern government.

HelpinBox.io

HelpinBox.io brings several different state departments together & encourages effective collaboration among all members involved.

Intelligov

Intelligov is an enterprise class, feature rich Citizen Relationship Management or Constituent Relationship Management CRM/311 software suite, 100% focused on the government market.Intelligov has a rich set of advanced features and capabilities and is the favorite choice of government agencies and city/county governments that are focused on Citistat or performance management and its ability to drive "Data Driven Decision Making" and significantly reduce the costs of running the city/county.

iWorQ Citizen Request Tracker

iWorQ Citizen Request Tracker is an easy-to-use Internet application that allows cities and counties to accept citizen requests from their homepage.

MaintStar Citizen Engagement

The Mobile Citizen APP is about you connecting with your citizens.

Mark-a-Spot

My Council Services

My Council Services (MCS) is a comprehensive and cost-effective solution for the public sector organisations. It is highly configurable platform providing sophisticated features supporting end-to-end service delivery.

Novo Municipal

Novo Solutions provides highly flexible, web and mobile information management software.

POSSE

The POSSE suite of wholly integrated scalable solutions is a powerful web-based platform for land management, alcohol beverage control and enterprise licensing. POSSE transforms the regulatory work management workflows for state, provincial, and metro governments; yielding substantive time and cost savings for people, permits and processes.

PremierOne CSR

PremierOne CSR provides a powerful single platform for improving citizen access and communications.

PubWorks Service Requests

PubWorks is software for Public Works. It’s an easy-to-use, GIS-integrated Asset Management software package. Work Orders, Service Requests, Fleet Maintenance and Job Costing are seamlessly integrated to form a Public Works software solution that is unmatched for value and utility. We pride our selves on providing an easy-to-use product strictly to public works departments like yours. We can have the software installed and staff trained within 60 days. Visit us: https://pubworks.com

QAlert

QAlert is Web-based software that allows local and county governments to track, manage, and resolve citizen service requests, and to maintain records based on property, submitter, issue type, and more.