# GORequest Reviews
**Vendor:** GOGov  
**Category:** [Citizen Request Software](https://www.g2.com/categories/citizen-request-software)
## About GORequest
GORequest® CRM is an intelligent, user friendly solution for managing all of your agency service requests! Whether it’s a citizen using your agency branded mobile app or a staff member logging a service call from your call center, GORequest® provides a centralized home for two way communication between government and citizens to work and communicate more efficiently and effectively!






- [View GORequest pricing details and edition comparison](https://www.g2.com/products/gorequest/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+23%3A27%3A50+-0500&secure%5Bsession_id%5D=2ecfc925-76de-4c95-a142-4d386930d636&secure%5Btoken%5D=4ab5cec149ec3175d2003012a62e208b7c0ee417ed68bfeb343f0840f7d62df1&format=llm_user)

## GORequest Features
**Request Management**
- Online Forms
- Assignment
- Ticket Workflow
- Archiving

**Surveying & Feedback**
- Form Creation
- Sentiment Analysis
- Data Visualization
- Idea Submissions

**Usability**
- Mobile App
- Document Attachment
- GIS Mapping
- Two-Way Communication

**Communications**
- Multichannel Sync
- Video Broadcasting
- Website Design

**Reporting & Analytics**
- Performance Metrics
- Data Mapping
- Trend Analysis

**Administration**
- Payment Processing
- Reporting
- Dashboards

## Top GORequest Alternatives
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  - [Qmarkets Impact-Driven Innovation Software](https://www.g2.com/products/qmarkets-impact-driven-innovation-software/reviews) - 4.5/5.0 (41 reviews)
  - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - 4.3/5.0 (18 reviews)