Best Chatbots Software - Page 54

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

LiveHelpNow

LiveHelpNow is an AI-powered customer engagement platform that helps businesses manage conversations across live chat, SMS, and messaging channels from a single interface. It combines real-time chat, automation, and intelligent routing to improve response times and streamline support operations. Teams can use AI assistants, canned responses, and customizable workflows to handle high volumes of inquiries efficiently while maintaining a personalized experience. Proactive chat tools help capture and convert website visitors, while reporting and analytics provide insight into performance and customer behavior. LiveHelpNow integrates with existing systems to keep data connected and is designed to scale with growing teams looking to enhance both customer support and sales engagement.

Average Rating: 4.3/5.0

Total Reviews: 155

How Do G2 Users Rate LiveHelpNow?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind LiveHelpNow?

  • Seller: LiveHelpNow
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Willow Grove, PA
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Retail
  • Company Size: 48% Small, 35% Medium

What Do G2 Reviewers Say About LiveHelpNow?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the integrated customer service features of LiveHelpNow, making support fast and efficient.
  • Users enjoy the automation capabilities of LiveHelpNow, streamlining customer service across multiple communication channels.
  • Users value the seamless chat integration of LiveHelpNow, benefiting from reliable and feature-rich customer support.
  • Users commend the fast and reliable customer support of LiveHelpNow, enhancing their experience and efficiency.
  • Users highlight the ease of customization in LiveHelpNow, enhancing their experience with tailored solutions.
Cons
  • Users find the admin control issues frustrating, especially the outdated interface and lack of user role flexibility.
  • Users find the reporting inadequate, wishing for better clarity and transferability of data.
  • Users find the difficult interface of LiveHelpNow dated and unintuitive, especially for non-technical users.
  • Users find the lack of features limits their ability to customize roles and manage the system effectively.
  • Users find the learning curve steep due to the outdated admin interface and unintuitive features for non-tech users.

What Are Recent G2 Reviews of LiveHelpNow?

What Are G2 Users Discussing About LiveHelpNow?

Livy AI

Livy AI is an innovative Artificial Intelligence platform designed to revolutionize content creation across various sectors. Utilizing cutting-edge AI technology, Livy AI specializes in generating high-quality, SEO-optimized content, from screenplays and books to marketing materials and more. Ideal for writers, marketers, and creatives seeking efficiency and creativity, Livy AI harnesses the power of AI to transform ideas into compelling narratives, offering tools for personalized acting coaching and AI-driven image generation, among other features. Experience the future of content creation with Livy AI.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Livy AI?

  • Seller: Livy AI
  • Year Founded: 2023
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About Livy AI?

AI-generated summary from verified user reviews

Pros
  • Users praise Livy AI for its excellent quality content suggestions, making marketing efforts more effective and relevant.
  • Users commend Livy AI for its excellent quality content suggestions, ensuring they're relevant to their marketing briefs.

What Are Recent G2 Reviews of Livy AI?

Local Business Pro

Local Business Pro is an AI-powered receptionist and customer engagement platform, tailored specifically for local and home-service businesses such as HVAC, pest control, and contracting. It handles incoming calls, web chats, and appointment bookings reliably—ensuring no lead slips through, even when your team is on the job.

Who Is the Company Behind Local Business Pro?

  • Seller: Zampi
  • Year Founded: 2018
  • HQ Location: Salt Lake City, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

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How it works

LoyJoy

What is LoyJoy: LoyJoy is the European agentic AI platform for customer interaction. What problem we solve: Enterprises struggle with overloaded service teams, slow sales processes, and disconnected marketing journeys. LoyJoy solves this by automating these processes end-to-end, delivering instant responses and superior customer experiences. What makes us different: Our core differentiator is that our AI agents don't just answer questions—they autonomously execute processes to resolve customer tasks from start to finish. As a German-engineered platform hosted in the EU, we guarantee full GDPR compliance. Best of all, our no-code builder allows business teams to launch intelligent agents in hours, with seamless integration into existing websites, apps, and CRM systems. This is why leading brands like RTL+, R+V, TRUMPF, Vaillant, and SCHOTT trust LoyJoy to achieve automation rates of up to 98%.

Who Is the Company Behind LoyJoy?

Lucy

Pull deep insights from a sea of customer data. Make genius decisions. Do months of work in one day. Get big-brain assistance across research and media.

Who Is the Company Behind Lucy?

  • Seller: Equals 3
  • Year Founded: 2017
  • HQ Location: St Louis, Missouri, United States
  • LinkedIn® Page: www.linkedin.com
    489 employees on LinkedIn®

LuMay Voice Agent

LuMay Voice Agent is an AI that can call, talk, listen, understand, and take actions on behalf of a business.

Who Is the Company Behind LuMay Voice Agent?

  • Seller: LuMay
  • Year Founded: 2024
  • HQ Location: Dover, US
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

Lumen

Businesses can deploy Lumen internally in an organization for automating the business processes and decreasing manual labor. This results in enhanced Turn Over Ratio of organizations, and employee productivity as well. Businesses can also deploy lumen externally for managing their end users, the Lumen chatbots are available right at the gate, as to enhance customer journey and experience across multiple channels.

Who Is the Company Behind Lumen?

  • Seller: StraViso
  • Year Founded: 2015
  • HQ Location: Frisco, Texas, United States
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Lyris.ai

Lyris is your AI-powered team member based on GPT4, capable of being tailored to various roles according to your requirements. Our no-code ai chatbot platform helps Sales & Marketing, Operations, and Customer Service teams effortlessly construct seamless conversational experiences from end to end, revolutionizing how businesses engage with their audience and ensuring a boost in performance and productivity. Lyris can work as your - 1. AI sales chatbot: Power up your Sales - Increase conversions by more than 30% - 1:1 Personalization 2. AI customer support: Deliver VIP Treatment to Your Customers - Increase FCRR by more than 70% - 24/7 Live Support 3. AI employee assistant: Automate your sales processes - 70x Faster access to information - 97% Accuracy Simply choose a role, paste your code, and watch it sell! Are you ready to boost your Sales? Try it out for Free : https://lyris.ai/

Who Is the Company Behind Lyris.ai?

Machined.ai

Machined is an SEO automation platform that uses AI to create content clusters of optimized, interlinked, research-backed articles.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate Machined.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Machined.ai?

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Do G2 Reviewers Say About Machined.ai?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Machined AI, simplifying SEO and copywriting with seamless CMS integration.
  • Users praise Machined AI for its easy CMS integration and fantastic article-building features that enhance SEO and copywriting.
  • Users love the easy implementation of Machined AI, particularly its seamless CMS integration and user-friendly features.
  • Users appreciate the polite and helpful customer support of Machined AI, enhancing their overall experience with the product.
  • Users appreciate the easy creation of articles with Machined AI, benefiting from customizable options and efficient functionalities.
Cons
  • Users face inconsistent results with Machined AI, particularly when unable to modify Auto-pilot generated keywords.

What Are Recent G2 Reviews of Machined.ai?

Madison

Madison is all-in-one chatbot that connects to your website, engages visitors, manages conversations, and books meetings, to save you time and capture leads.

Who Is the Company Behind Madison?

MagicChat AI

Never answer the same question twice. Teach your bot about your business super fast. Leverage your website content, company documents, and faqs. The AI will give accurate answers that resolve customer questions and reduce your team’s ticket volume instantly.

Who Is the Company Behind MagicChat AI?

MagickVoice

MagickVoice is an AI-powered conversational voice platform designed to deploy intelligent voice agents for enterprise and business automation. The platform targets conversational bottlenecks by moving away from traditional rigid IVR menus toward fluent, natural voice interactions , emotional Intelligence. Key Technical Capabilities • Ultra-low Latency: Offers a response latency of less than 38ms and a global latency of under 300ms to ensure real-time interruptions and organic flow. • Global Footprint: Supports 25+ Indian Regional Languages and integrates connectivity across 190+ country phone numbers. • Omnichannel Support: Combines automated AI voice calls with multi-channel follow-ups, including personal WhatsApp connections via QR codes, SMS, email, and Telegram. • Enterprise Features: Includes developer-friendly APIs, live human handoffs for compliance, real-time analytics. • MagickVoice AI Agents do run in harmony with humans providing much more seamless experience in predicting the next strategic decisions for lead/case in business

Who Is the Company Behind MagickVoice?

Mainstay (formerly AdmitHub)

Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.

Who Is the Company Behind Mainstay (formerly AdmitHub)?

MakeBox AI

MakeBox AI is a no-code automation platform tailored for e-commerce and small business operations. Built on Make.com, it empowers users to launch AI voice agents, automate Etsy stores, centralize communication across WhatsApp, Instagram, and email, and streamline order and CRM workflows — all without coding.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind MakeBox AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MakeBox AI?

Mantago

MantaGO is an AI-powered omnichannel conversational business platform built by Eslitec, designed to help companies turn everyday customer conversations into revenue. Instead of juggling separate inboxes for LINE, Facebook Messenger, Instagram, and website live chat, MantaGO brings every channel into a single dashboard — so no message, lead, or booking request ever gets lost between platforms. At the core of MantaGO are three AI-driven capabilities: AI Auto-Reply, which instantly answers common customer questions in natural language around the clock; AI FAQ, which learns from a business's own knowledge base to give accurate, on-brand answers without a human agent typing every response; and an AI Recommendation Engine, which suggests relevant products, services, or upsells based on what a customer is actually asking about. Together, these features let small and mid-sized teams offer enterprise-level 24/7 support without hiring a 24/7 support team. MantaGO is built for service-driven businesses — hospitality, healthcare, wellness, retail, and education — where fast, personal responses directly affect bookings and revenue. Ascle Healthcare Group in Singapore adopted MantaGO and cut manual inquiry handling by 85% while responding to customers 3x faster, all while maintaining 24/7 coverage. A Siam Spa Rayong consolidated conversations that used to be scattered across multiple apps into one place, making it far easier for a small team to keep up with guest requests. Businesses using MantaGO have seen conversion increases of 30–50% and measurable year-over-year growth, reflecting how much faster response time and consistent follow-up matter to today's customers, who increasingly expect an immediate reply regardless of which app they message from. Security and reliability are built in from the ground up: MantaGO's infrastructure is ISO/IEC 27001:2022 certified, giving business customers confidence that conversation data and customer information are handled to an internationally recognized information-security standard — an important consideration for any company evaluating chatbot or omnichannel software vendors. MantaGO is developed and supported by Eslitec, with a regional focus on Thailand and Southeast Asia, competing in the same space as tools like Zaapi, Sleekflow, Omnichat, and Voltade — but built specifically around the messaging habits of the region, including deep LINE integration, which remains the dominant chat channel for consumers and businesses across Thailand. Whether the goal is faster response times, fewer missed leads, or simply bringing scattered chat channels into one place, MantaGO gives growing businesses the omnichannel AI chatbot infrastructure they need to compete without adding headcount.

Who Is the Company Behind Mantago?

  • Seller: Eslitec
  • Year Founded: 2018
  • HQ Location: Taipei, TW
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026