---
title: Lumen Reviews
meta_title: 'Lumen Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Lumen works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Lumen Reviews
**Vendor:** StraViso  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Lumen
Businesses can deploy Lumen internally in an organization for automating the business processes and decreasing manual labor. This results in enhanced Turn Over Ratio of organizations, and employee productivity as well. Businesses can also deploy lumen externally for managing their end users, the Lumen chatbots are available right at the gate, as to enhance customer journey and experience across multiple channels.






- [View Lumen pricing details and edition comparison](https://www.g2.com/products/straviso-lumen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+07%3A49%3A56+-0500&secure%5Bsession_id%5D=8986b4e4-2208-4e9f-b133-ec2e3911e2b2&secure%5Btoken%5D=f3825c440451d43bf88684e6919b7daa3b1dd8c23cf46553500b4f30971eda37&format=llm_user)

## Lumen Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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